Service bulletins for the 2016 Chevrolet Cruze
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
1331 on file from NHTSA, as of 2026-10-19.
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By component
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| 38240 | 2017-01-24. Service bulletin. SEATS; EQUIPMENT. 38240 - SERVICE UPDATE. CERTAIN VEHICLES, EQUIPPED WITH MANUAL SEAT ADJUSTERS MAY HAVE BEEN BUILT WITH SEAT TRACKS THAT HAVE AN IMPROPERLY INSTALLED TRACK LOCK ON EITHER THE INBOARD OR OUTBOARD SIDE. A PIN THAT RETAINS THE TRACK LOCK TO TRACK RAIL MAY BE MISSING OR DAMAGED ALLOWING THE TRACK LOCK TO FALL OUT OF POSITION. VEHICLES WITH THIS CONDITION MAY EXPERIENCE DIFFICULTY TO UNLOCK AND MOVE THE MANUAL SEAT HORIZONTAL ADJUSTMENT OR MAY EXHIBIT LOOSENESS OR BINDING IN THE SEAT TRACK. DEALERS WILL INSPECT AND, IF NECESSARY, REPLACE THE DRIVER AND/OR PASSENGER FRONT SEAT ADJUSTER. |
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| 10-08-110-001E | 2017-01-19. Service bulletin. EQUIPMENT. THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON THE PROPER USE OF FLOOR MATS. |
| 04-00-89-015M | 2017-01-19. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. THIS WARRANTY ADMINISTRATION BULLETIN PROVIDES POLICY INFORMATION ON USING GM SERVICE POLICIES AND PROCEDURE MANUAL THAT REPRESENT KEY GM REQUIREMENTS FOR SERVICE OPERATIONS. |
| 16-NA-219 | 2017-01-18. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REPROGRAM THE HMI MODULE TO CORRECT A CONDITION OF GPS INOPERATIVE, RED LINE ACROSS GPS INDICATOR OR THE LOCATION IS STUCK IN WARREN MICHIGAN. |
| PIT5389A | 2016-11-03. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS FOR DIAGNOSING THE CONCERN. THE VEHICLE MAY BE UNABLE TO CONNECT TO ONSTAR USING THE WHITE, BLUE OR RED ONSTAR BUTTONS. |
| PIP5189B | 2016-11-01. Service bulletin. ELECTRICAL SYSTEM; ENGINE. THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF BLACK SMOKE WHEN STARTING THE VEHICLE AFTER SITTING. |
| PIP5168E | 2016-11-01. Service bulletin. ELECTRICAL SYSTEM. THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE THE CONCERN, AND THE STEPS TO REPAIR THE CONCERN OF THE VEHICLE CRANKS BUT DOES NOT START. THE TECHNICIAN IS TO INSPECT FOR A SHEARED CAM PIN IN THE ENGINE. |
| PIC6197 | 2016-11-01. Service bulletin. EQUIPMENT. THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE THE CONCERN AND THE STEPS TO REPAIR THE CONCERN. PHONE WILL NOT CONNECT TO ANDROID AUTO. |
| PIC6193A | 2016-10-26. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER FOR FURTHER INSTRUCTIONS. THE CONCERN IS THE RADIO MAY BE UNABLE TO SAVE XM FAVORITE STATIONS. |
| PIC5374D | 2016-10-25. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF RECEIVING FREQUENT "OFF ROUTE" MESSAGES WHILE FOLLOWING TURN BY TURN (TBT) ROUTE NAVIGATION. THE TECHNICIAN IS PROVIDED INSTRUCTIONS FOR RESETTING THE VEHICLE COMMUNICATION INTERFACE MODULE FOR THIS CONCERN. |
| PIC5260A | 2016-10-25. Service bulletin. VISIBILITY; EQUIPMENT. THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON DIAGNOSING THE CONCERN. VEHICLE'S SUNROOF OPERATION INTERMITTENT, BIND, NOISE, AUTO-REVERSE, AND/OR WATER LEAKS. |
| PIC5088F | 2016-10-25. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN. THE VEHICLE'S XM RADIO ONLY HAS XM PREVEIW CHANNELS. |
| PIC4935E | 2016-10-25. Service bulletin. ELECTRICAL SYSTEM. THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO HELP THE DEALERSHIP TECHNICIANS PERFORM A PARASITIC DRAIN TEST FOR THE ONSTAR MODULE. WHEN PERFORMING BATTERY PARASITIC DRAIN TEST, THERE MAY BE SOME CONFUSION AS TO WHAT THE NORMAL POWER CONSUMPTION READING SHOULD BE FROM THE ONSTAR SYSTEM. |
| PIC4707E | 2016-10-25. Service bulletin. EQUIPMENT:ELECTRICAL. THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN TO DIAGNOSE THE CONCERN AND THE STEPS TO REPAIR THE CONCERN. THE VEHICLE'S XM TRAVEL LINK MAY BE INOPERTIVE. |
| PIT5411F | 2016-10-21. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT THE HUMAN MACHINE INTERFACE, RADIO OR TUNER, RADIO CONTROLS, INTEGRATED CENTER STACK, DISPLAY, AND MEDIA DISC PLAYERS ARE PLACED ON RESTRICTION THROUGH THE GENERAL MOTORS TECHNICAL ASSISTANCE CENTER. DEALER WILL NEED TO CONTACT GENERAL MOTORS TECHNICAL ASSISTANCE CENTER FOR FURTHER ASSISTANCE. |
| PIT5074J | 2016-10-21. Service bulletin. ELECTRICAL SYSTEM. THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT THE USE OF J-35616-64B TERMINAL TEST PROBE, REPLACEMENT TERMINALS, AND TERMINATED LEADS. THE J-35616-64B IS THE LATEST TEST PROBE RELEASED FOR CHECKING TENSION OR PROBING THE .64 SERIES TERMINALS. THE TEST PROBE TERMINAL HAS BEEN RELEASED IN THE TERMINAL REPAIR KIT (J-38125-620H) LOCATED IN LEAR TRAY 7 PART NUMBER 963716-2. THERE ARE 5 TERMINATED LEADS IN A PACKAGE PART NUMBER IS 13505346, WHICH CAN BE ORDERED THROUGH YOUR NORMAL GENERAL MOTORS CUSTOMER CARE AND AFTERSALES PARTS CHANNEL |
| PIP5418 | 2016-10-21. Service bulletin. ENGINE. THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES WITH A RATTLE NOISE FROM ENGINE AREA WHILE DRIVING. TECHNICIAN WILL NEED TO CHECK THE TORQUE ON TURBOCHARGER MOUNTING BOLTS. IF THE TURBOCHARGER TORQUE IS CORRECT AND APPLY A SMALL AMOUNT OF PRESSURE TO THE WASTEGATE ROD USING A SUITABLE TOOL WHILE THE CONDITION IS PRESENT CORRECTS THE CONCERN, DO NOT REPLACE ANY COMPONENTS AT THIS TIME AS GENERAL MOTORS POWERTRAIN IS AWARE OF THIS CONDITION AND REVIEWING OPTIONS. |
| PIP5417 | 2016-10-21. Service bulletin. ENGINE. THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR VEHICLES THAT HAVE AN OIL LEAK AT THE REAR OF THE ENGINE. TECHNICIAN WILL NEED TO USE THE EVAPORATIVE EMISSIONS SYSTEM TESTER TO RECORD THE CRANKCASE PRESSURE. IF THE CRANKCASE PRESSURE IS IN THE PROPER RANGE, FOLLOW PUBLISHED SERVICE INFORMATION STRATEGY BASED DIAGNOSTICS FOR ENGINE OIL LEAKS. IF THE CRANKCASE PRESSURE IS EXCESSIVELY POSITIVE OR NEGATIVE, INSPECT FOR ANY AIR INDUCTION RESTRICTIONS IN THE FRONT AIR INTAKE DUCT TO AIR CLEANER HOUSING OR IN THE AIR CLEANER HOUSING. TECHNICIAN SHOULD ALSO INSPECT THE AIR CLEANER OUTLET DUCT FOR A BLOCKED POSITIVE CRANKCASE VENTILATION FRESH AIR-PORT. IF THE PORT IS NOT BLOCKED, THEN REPLACE THE CAMSHAFT COVER ASSEMBLY AND RETEST FOR PROPER CRANKCASE PRESSURE. |
| PIP5373A | 2016-10-20. Service bulletin. ELECTRICAL SYSTEM. THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES THE TECHNICIAN WITH STEPS ON HOW TO PROGRAM AN ENGINE CONTROL MODULE WHEN GETTING A SERVICE PROGRAMMING SYSTEM ERROR CODE E4491 OR E4423. IN SOME CASES TECHLINE CUSTOMER SUPPORT CENTER MAY NEED TO BE CONTACTED TO RESOLVE THE ISSUE. |
| PIP4786C | 2016-10-20. Service bulletin. ENGINE AND ENGINE COOLING. THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE LOW OIL PRESSURE MESSAGE. TECHNICIAN MAY ALSO FIND A DIAGNOSTIC TROUBLE CODE P0521 IN THE ENGINE CONTROL MODULE. TECHNICIAN SHOULD FOLLOW ALL PUBLISHED SERVICE INFORMATION DIAGNOSIS. WHEN USING A SCAN TOOL IF THE OIL PRESSURE IS LOW BUT THE OIL PRESSURE AT THE OIL FILTER HOUSING IS CORRECT, TECHNICIAN SHOULD INSPECT THE VALVE LIFTER OIL FILTER FOR DEBRIS/SLUDGE THAT COULD BE RESTRICTING OIL FLOW TO THE OIL PRESSURE SENSOR. TECHNICIAN SHOULD REMOVE THE VALVE LIFTER OIL FILTER AND CLEAN IT. IF THE VALVE LIFTER OIL FILTER CANNOT BE CLEANED REPLACE IT. |
| PIC6212 | 2016-10-20. Service bulletin. ENGINE; ELECTRICAL SYSTEM:12V/24V/48V BATTERY. THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR VEHICLES THAT STALLED WHILE DRIVING AND OR WILL NOT CRANK OVER AND OR THE BATTERY LIGHT OR SERVICE CHARGING SYSTEM MESSAGE BEING ON. TECHNICIAN MAY FIND DIAGNOSTIC TROUBLE CODE P0622 SET. TECHNICIAN SHOULD INSPECT THE MAIN ENGINE GROUND CABLE LOCATED UNDERNEATH THE STARTER MOTOR FOR BEING LOOSE, IF THE CABLE IS FOUND LOOSE REPAIR AS NECESSARY. |
| PIE0372B | 2016-10-19. Service bulletin. POWER TRAIN. THIS ENGINEERING INFORMATIONAL BULLETIN IS REQUESTING INFORMATION FROM THE FIELD ON VEHICLES THAT EXHIBIT THE CONDITION OF HARD TO SHIFT OR GET INTO GEAR. |
| PIE0365A | 2016-10-19. Service bulletin. EQUIPMENT. THIS ENGINEERING INFORMATIONAL BULLETIN IS ENDING THE NEED FOR INFORMATION FROM THE FIELD OF VEHICLES WITH THE CONDITION OF USB PORT INOPERATIVE. |
| PI1394A | 2016-10-19. Service bulletin. ENGINE. THIS INFORMATIONAL BULLETIN PROVIDES ADDITIONAL INFORMATION ON HOW TO INSTALL PISTONS AND SUGGEST WHAT TOOLS TO USE. |
| PI0388F | 2016-10-19. Service bulletin. SEAT BELTS. THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A PROCEDURE TO REPOSITION THE FRONT SEAT BELT LATCH PLATE FOR CONCERNS REGARDING THE SEAT BELT WEBBING OR LATCH PLATE COMING TWISTED. |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.