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Service bulletin PIP5373A

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10083131
Published by NHTSA2016-10-20
Manufacturer's numberPIP5373A
Manufacturer's date2016-08-05
NHTSA componentELECTRICAL SYSTEM

NHTSA's summary

THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES THE TECHNICIAN WITH STEPS ON HOW TO PROGRAM AN ENGINE CONTROL MODULE WHEN GETTING A SERVICE PROGRAMMING SYSTEM ERROR CODE E4491 OR E4423. IN SOME CASES TECHLINE CUSTOMER SUPPORT CENTER MAY NEED TO BE CONTACTED TO RESOLVE THE ISSUE.

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Electrical system

Vehicles listed
BUICK CASCADA2016, 2017
BUICK ENCLAVE2016, 2017
BUICK ENCORE2016, 2017
BUICK ENVISION2016, 2017
BUICK LACROSSE2016, 2017
BUICK REGAL2016, 2017
BUICK VERANO2016, 2017
CADILLAC ATS2016, 2017
CADILLAC ATS-V2016 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC CT62016
CADILLAC CT6 PLUG-IN HYBRID2017 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC CTS2016, 2017
CADILLAC CTS-V2016 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC ELR2016, 2017
CADILLAC ESCALADE2016, 2017
CADILLAC ESCALADE ESV2016 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC ESCALADE ESV2017
CADILLAC SRX2016
CADILLAC SRX2017
CADILLAC XT52016
CADILLAC XT52017
CADILLAC XTS2016, 2017
CHEVROLET BOLT EV2017
CHEVROLET CAMARO2016, 2017
CHEVROLET CAPRICE2016 to 2017
CHEVROLET CAPRICE POLICE PURSUIT2016 to 2017
CHEVROLET CHEVEROLET SS2016 to 2017
CHEVROLET CITY EXPRESS2016
CHEVROLET COLORADO2016, 2017
CHEVROLET CORVETTE2016, 2017
CHEVROLET CRUZE2016, 2017
CHEVROLET EQUINOX2016, 2017
CHEVROLET EXPRESS2016, 2017
CHEVROLET EXPRESS 45002016 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET IMPALA2016, 2017
CHEVROLET LOW CAB FORWARD 35002016 to 2017
CHEVROLET LOW CAB FORWARD 45002016 to 2017
CHEVROLET LOW CAB FORWARD 55002016 to 2017
CHEVROLET MALIBU2016, 2017
CHEVROLET MALIBU HYBRID2016, 2017 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET N300 MAX2017
CHEVROLET SILVERADO 15002016, 2017 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 25002016, 2017 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 35002016, 2017 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SONIC2016, 2017
CHEVROLET SPARK2016, 2017
CHEVROLET SPARK EV2016, 2017 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SUBURBAN2016, 2017
CHEVROLET TAHOE2016, 2017
CHEVROLET TAHOE POLICE PURSUIT2016 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET TRAVERSE2016, 2017
CHEVROLET TRAX2016, 2017
CHEVROLET VOLT2016, 2017
GMC ACADIA2016, 2017
GMC CANYON2016, 2017
GMC SAVANA2016, 2017
GMC SAVANA 15002016, 2017 (the catalog's model; the bulletin names a series or trim of it)
GMC SAVANA 25002016, 2017 (the catalog's model; the bulletin names a series or trim of it)
GMC SAVANA 35002016, 2017 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 15002016, 2017 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 25002016, 2017 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 35002016, 2017 (the catalog's model; the bulletin names a series or trim of it)
GMC TERRAIN2016, 2017
GMC YUKON2016, 2017
GMC YUKON DENALI2016, 2017 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON XL2016, 2017
OPEL AMPERA2017
OPEL VAUXHALL2016

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20242942024-05-24. Electrical
20232102023-04-06. Electrical
23V2470002023-04-06. ELECTRICAL SYSTEM:WIRING
20214072021-07-01. Electrical
20193252019-06-28. Electrical
20192042019-04-26. Electrical
18V6550002018-09-21. ELECTRICAL SYSTEM
20184812018-09-07. Electrical
20182342018-05-04. Electrical
16V5020002016-07-05. ELECTRICAL SYSTEM:IGNITION; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
22-NA-0072025-11-15. Service bulletin. This service bulletin provides procedures to correct customer concerns of Poor Engine Performance in Extremely Cold Weather Conditions, Charge Air Cooler (CAC) Icing - Malfunction Indicator Lamp (MIL) Illuminated with DTCs P0299, P0234, P0236, P2227, P00C7 Set.
18-NA-1802025-10-16. Service bulletin. This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission information.
18-NA-1802025-09-26. Service bulletin. This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission information.
18-NA-0692025-05-06. Service bulletin. This service bulletin provides a service procedure to correct conditions of Poor Engine Performance in Extremely cold weather conditions, CAC Icing, MIL Illuminated with DTCs set.
25-NA-0872025-05-02. Service bulletin. This service bulletin provides information on the proper Reflective High Temperature Heat and/or Insulating Tape to use for certain repairs, such as Wiring Harness Repairs.
21-NA-1392025-05-01. Service bulletin. This service bulletin provides a repair procedure to correct a customer concern of a Malfunction Indicator Lamp (MIL) Illuminated - DTC P3055 Set.
23-NA-0012025-04-28. Service bulletin. This service bulletin provides information for dealers/technicians on OnStar Module 2G Sunset Information.
13-08-116-001K2025-04-25. Service bulletin. The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
24-NA-0982025-04-24. Service bulletin. This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
15-06-03-001F2025-04-15. Service bulletin. This service bulletin provides information to diagnose batteries that have set for a long period of time and/or cold weather climates and testing those batteries.