NHTSA recall 18V655000
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | NHTSA (United States) |
|---|---|
| Campaign number | 18V655000 |
| Manufacturer's number | 18299 |
| Manufacturer | General Motors LLC |
| Reported | 2018-09-21 |
| Owners notified | 2018-11-06 |
| Component | ELECTRICAL SYSTEM |
| Units potentially affected | 30448 |
| Report | Quarterly report 6, for 2020 quarter 1 |
|---|---|
| Filed with NHTSA | 2020-04-17 |
| Vehicles in the campaign | 30448 |
| Reported remedied | 24168 (79%) |
| Reported unreachable | 247 |
| Reported removed | 2 |
These are the manufacturer's totals for the whole campaign at the end of 2020 quarter 1, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.
What is wrong
General Motors LLC (GM) is recalling certain 2016-2018 Chevrolet Express and GMC Sierra vehicles equipped with a single, manual, rear climate control module (CCM). If the temperature is set to maximum heat or the mode knob is set to maximum floor vent and an electrical short occurs, components within the CCM may overheat.
What can happen
If the CCM overheats, there is an increased risk of a fire in the vehicle's headliner.
The remedy
GM will notify owners, and dealers will remove the electrical insulation from a wiring connector within the CCM to remove the fire risk, free of charge. The recall began November 6, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 18299.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
| 2016 CHEVROLET EXPRESS | Built 2016-02-05 to 2018-09-18. |
|---|---|
| 2017 CHEVROLET EXPRESS | Built 2016-02-05 to 2018-09-18. |
| 2018 CHEVROLET EXPRESS | Built 2016-02-05 to 2018-09-18. |
| 2016 GMC SAVANA | Built 2016-02-05 to 2018-09-18. |
| 2017 GMC SAVANA | Built 2016-02-05 to 2018-09-18. |
| 2018 GMC SAVANA | Built 2016-02-05 to 2018-09-18. |
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.
Bulletins for the same vehicles and component
| 25-NA-087 | 2025-05-02. Service bulletin. This service bulletin provides information on the proper Reflective High Temperature Heat and/or Insulating Tape to use for certain repairs, such as Wiring Harness Repairs. |
|---|---|
| 13-08-116-001K | 2025-04-25. Service bulletin. The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them. |
| 24-NA-098 | 2025-04-24. Service bulletin. This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information. |
| 15-06-03-001F | 2025-04-15. Service bulletin. This service bulletin provides information to diagnose batteries that have set for a long period of time and/or cold weather climates and testing those batteries. |
| 21-NA-043 | 2025-02-12. Service bulletin. This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer. |
| 09-06-04-026Z | 2025-01-23. Service bulletin. This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2. |
| 20-NA-132 | 2025-01-18. Service bulletin. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements. |
| PIT5962B | 2024-12-12. Service bulletin. This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses. |
| 20-NA-132 | 2024-11-09. Service bulletin. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements. |
| PIT5698E | 2024-10-25. Service bulletin. This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus. |
A bulletin is the manufacturer's note to its dealers. It is not part of this recall.