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Service bulletin 38240

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10089387
Published by NHTSA2017-01-24
Manufacturer's number38240
Manufacturer's date2016-06-08
NHTSA componentSEATS; EQUIPMENT

NHTSA's summary

38240 - SERVICE UPDATE. CERTAIN VEHICLES, EQUIPPED WITH MANUAL SEAT ADJUSTERS MAY HAVE BEEN BUILT WITH SEAT TRACKS THAT HAVE AN IMPROPERLY INSTALLED TRACK LOCK ON EITHER THE INBOARD OR OUTBOARD SIDE. A PIN THAT RETAINS THE TRACK LOCK TO TRACK RAIL MAY BE MISSING OR DAMAGED ALLOWING THE TRACK LOCK TO FALL OUT OF POSITION. VEHICLES WITH THIS CONDITION MAY EXPERIENCE DIFFICULTY TO UNLOCK AND MOVE THE MANUAL SEAT HORIZONTAL ADJUSTMENT OR MAY EXHIBIT LOOSENESS OR BINDING IN THE SEAT TRACK. DEALERS WILL INSPECT AND, IF NECESSARY, REPLACE THE DRIVER AND/OR PASSENGER FRONT SEAT ADJUSTER.

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Equipment and accessories, Seats

Vehicles listed
CHEVROLET CRUZE2016
CHEVROLET VOLT2016

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20170432017-01-26. Seats And Restraints
17V0570002017-01-26. SEATS:FRONT ASSEMBLY:HEAD RESTRAINT

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
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18-NA-1802024-02-23. Service bulletin. This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission information.