NHTSA recall 17V057000
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | NHTSA (United States) |
|---|---|
| Campaign number | 17V057000 |
| Manufacturer's number | 17035 |
| Manufacturer | General Motors LLC |
| Reported | 2017-01-26 |
| Owners notified | 2017-02-28 |
| Component | SEATS:FRONT ASSEMBLY:HEAD RESTRAINT |
| Units potentially affected | 17197 |
| Report | Quarterly report 6, for 2018 quarter 2 |
|---|---|
| Filed with NHTSA | 2018-07-26 |
| Vehicles in the campaign | 17197 |
| Reported remedied | 15800 (91%) |
| Reported unreachable | 75 |
| Reported removed | 0 |
These are the manufacturer's totals for the whole campaign at the end of 2018 quarter 2, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.
What is wrong
General Motors LLC (GM) is recalling certain 2016-2017 Chevrolet Cruze vehicles. A bracket used in the driver or front passenger seat-back recliner mechanism may have been incorrectly welded to the seat-back frame, as a result, in the event of a crash, the head-restraints may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202a, "Head Restraints."
What can happen
In a crash, the seat-backs for the front seats may break, increasing the risk of injury to the occupants.
The remedy
GM will notify owners, and dealers will inspect the front passenger seats, replacing any with seat-back frames that are incorrectly welded, free of charge. The recall began on February 28, 2017. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 17035.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
| 2016 CHEVROLET CRUZE | Built 2016-06-28 to 2016-07-21. |
|---|---|
| 2017 CHEVROLET CRUZE | Built 2016-06-28 to 2016-07-21. |
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.
Bulletins for the same vehicles and component
| PIT6180 | 2024-08-13. Service bulletin. This Preliminary information communicates assistance in locating the Rear seat belt comfort guides in the parts catalog. |
|---|---|
| 06-00-89-029V | 2024-05-16. Service bulletin. This service bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability. |
| 17NA198 | 2020-04-27. Service bulletin. This technical bulletin provides a procedure to disengage the jammed parts and release the gears for proper function caused by the mechanical of the height adjustment being jammed, not broken creating a condition of difficult to adjust the seat height and/or seat stuck mostly in lowest position. |
| 17NA152 | 2020-03-30. Service bulletin. This technical bulletin provides repair information to correct a customer concern of front seat slight rocking movement while shifting weight from seat, during hard stops, and/or when driving over rough road surface. |
| 060850009J | 2019-03-25. Service bulletin. This informational bulletin provides information for information on passenger presence sensing system (PPS or PSS) concerns with custom upholstery, accessory seat heaters or other comfort enhancing devices. |
| 17NA152 | 2018-06-04. Service bulletin. This technical bulletin provides repair information to correct a customer concern of front seat slight rocking movement while shifting weight from seat, during hard stops, and/or when driving over rough road surface. |
| 17NA198 | 2018-05-21. Service bulletin. This technical bulletin provides a procedure to disengage the jammed parts and release the gears for proper function caused by the mechanical of the height adjustment being jammed, not broken creating a condition of difficult to adjust the seat height and/or seat stuck mostly in lowest position. |
| 17NA152 | 2018-05-21. Service bulletin. This technical bulletin provides repair information to correct a customer concern of front seat slight rocking movement while shifting weight from seat, during hard stops, and/or when driving over rough road surface. |
| 15NA044 | 2018-05-07. Service bulletin. This technical bulletin provides repair information to correct a customer concern of the driver and/or passenger power seat height stuck in the full-up position, intermittent inoperative seat adjustment or not lowering. |
| 15-NA-044 | 2017-12-22. Service bulletin. This technical bulletin provides repair information to correct a customer concern of the driver and/or passenger power seat height stuck in the full-up position, intermittent inoperative seat adjustment or not lowering. |
A bulletin is the manufacturer's note to its dealers. It is not part of this recall.