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Service bulletin 17NA198

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10174261
Published by NHTSA2020-04-27
Manufacturer's number17NA198
Manufacturer's date2020-03-03
NHTSA componentEQUIPMENT:MECHANICAL; SEATS:FRONT ASSEMBLY:POWER ADJUST

NHTSA's summary

This technical bulletin provides a procedure to disengage the jammed parts and release the gears for proper function caused by the mechanical of the height adjustment being jammed, not broken creating a condition of difficult to adjust the seat height and/or seat stuck mostly in lowest position.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories, Seats

Vehicles listed
CHEVROLET BOLT EV2017, 2018, 2019, 2020
CHEVROLET CRUZE2016, 2017, 2018, 2019
CHEVROLET EQUINOX2018, 2019, 2020
CHEVROLET MALIBU2016, 2017, 2018, 2019
CHEVROLET TRAVERSE2018, 2019
CHEVROLET VOLT2016, 2017, 2018, 2019
GMC ACADIA2017
GMC ACADIA2019
GMC TERRAIN2018, 2019, 2020

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20236642023-12-14. Seats And Restraints
20232792023-05-11. Seats And Restraints
20227192022-12-15. Seats And Restraints
20216312021-10-14. Accessories
20215222021-08-20. Seats And Restraints
20191202019-03-07. Seats And Restraints
19V1840002019-03-07. SEATS
20185352018-09-26. Seats And Restraints
20170432017-01-26. Seats And Restraints
17V0570002017-01-26. SEATS:FRONT ASSEMBLY:HEAD RESTRAINT

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
24-NA-2392025-01-30. Service bulletin. This informational bulletin provides a guide on how to diagnose and test for vibrations utilizing the PicoScope.
PIT61802024-08-13. Service bulletin. This Preliminary information communicates assistance in locating the Rear seat belt comfort guides in the parts catalog.
06-00-89-029V2024-05-16. Service bulletin. This service bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
23-NA-0642024-05-02. Service bulletin. This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships.
20-NA-1322024-04-23. Service bulletin. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
17-NA-0522024-04-23. Service bulletin. This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.
PIC6486E2024-04-15. Service bulletin. This Preliminary information communicates to dealer that GM is aware of the issue and is working on a resolution.
PIT5992A2024-04-15. Service bulletin. This preliminary information discusses a condition that may arise from the drivers window switch sending an errant message causing the vehicle to enter manual fob learn mode.
20-NA-1322024-04-05. Service bulletin. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
PIT5401E2024-04-01. Service bulletin. Radio Inoperative with No Communication and DTC U0184