Service bulletin 20-NA-132
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10253527 |
| Published by NHTSA | 2024-04-23 |
| Manufacturer's number | 20-NA-132 |
| Manufacturer's date | 2024-04-10 |
| NHTSA component | EQUIPMENT; ELECTRICAL SYSTEM |
NHTSA's summary
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Electrical system, Equipment and accessories
| BUICK CASCADA | 2016, 2017, 2018, 2019 |
|---|---|
| BUICK ENCLAVE | 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024 |
| BUICK ENCORE | 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022 |
| BUICK ENCORE | 2023 to 2024 |
| BUICK ENCORE GX | 2020, 2021, 2022, 2023, 2024 |
| BUICK ENVISION | 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024 |
| BUICK ENVISTA | 2024 |
| BUICK LACROSSE | 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019 |
| BUICK LACROSSE | 2020 |
| BUICK LESABRE | 2013 |
| BUICK LUCERNE | 2010, 2011 |
| BUICK LUCERNE | 2012 |
| BUICK REGAL | 2010 |
| BUICK REGAL | 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020 |
| BUICK REGAL TOURX | 2018 |
| BUICK REGAL TOURX | 2020 |
| BUICK VERANO | 2012, 2013, 2014, 2015, 2016, 2017 |
| CADILLAC ATS | 2013, 2014, 2015, 2016, 2017, 2018, 2019 |
| CADILLAC ATS-V | 2015, 2016, 2017, 2018 (the catalog's model; the bulletin names a series or trim of it) |
| CADILLAC CT4 | 2020, 2021, 2022, 2023, 2024 |
| CADILLAC CT5 | 2020, 2021, 2022, 2023, 2024 |
| CADILLAC CT6 | 2013 to 2015 |
| CADILLAC CT6 | 2016, 2017, 2018, 2019, 2020 |
| CADILLAC CT6 | 2021 |
| CADILLAC CTS | 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019 |
| CADILLAC CTS-V | 2010, 2011, 2012 (the catalog's model; the bulletin names a series or trim of it) |
| CADILLAC CTS-V | 2014, 2015, 2016 (the catalog's model; the bulletin names a series or trim of it) |
| CADILLAC CTS-V | 2018 (the catalog's model; the bulletin names a series or trim of it) |
| CADILLAC DTS | 2010, 2011 |
| CADILLAC DTS | 2012 |
| CADILLAC ELR | 2014, 2015, 2016, 2017 |
| CADILLAC ESCALADE | 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024 |
| CADILLAC ESCALADE ESV | 2010, 2011, 2012, 2013, 2014, 2015, 2016 (the catalog's model; the bulletin names a series or trim of it) |
| CADILLAC ESCALADE ESV | 2017, 2018, 2019, 2020, 2021, 2022, 2023 |
| CADILLAC ESCALADE EXT | 2010, 2011, 2012, 2013, 2014 (the catalog's model; the bulletin names a series or trim of it) |
| CADILLAC ESCALADE EXT 1500 | 2010, 2011 (the catalog's model; the bulletin names a series or trim of it) |
| CADILLAC ESCALADE HYBRID | 2010, 2011, 2012, 2013, 2014 (the catalog's model; the bulletin names a series or trim of it) |
| CADILLAC ESCALADE NA | 2021 (the catalog's model; the bulletin names a series or trim of it) |
| CADILLAC LYRIQ | 2023, 2024 |
| CADILLAC LYRIQ EV | 2023 (the catalog's model; the bulletin names a series or trim of it) |
| CADILLAC SRX | 2010, 2011, 2012, 2013, 2014, 2015, 2016 |
| CADILLAC STS | 2010, 2011 |
| CADILLAC STS | 2012 |
| CADILLAC XT4 | 2018 |
| CADILLAC XT4 | 2019, 2020, 2021, 2022, 2023, 2024 |
| CADILLAC XT5 | 2013 to 2016 |
| CADILLAC XT5 | 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024 |
| CADILLAC XT6 | 2020, 2021, 2022, 2023, 2024 |
| CADILLAC XTS | 2013, 2014, 2015, 2016, 2017, 2018, 2019 |
| CADILLAC XTS | 2020 |
| CHEVROLET 3500 | 2014 to 2015 |
| CHEVROLET 3500 | 2016 |
| CHEVROLET 3500 | 2017 to 2019 |
| CHEVROLET 3500 | 2020 |
| CHEVROLET 3500 | 2021 |
| CHEVROLET 3500 | 2022 |
| CHEVROLET 3500HD | 2024 |
| CHEVROLET 4500 | 2016 |
| CHEVROLET 4500 | 2017 to 2019 |
| CHEVROLET 4500 | 2020 |
| CHEVROLET 4500 | 2022 |
| CHEVROLET 4500HD | 2017, 2018, 2019, 2020, 2021, 2022, 2023 |
| CHEVROLET 4500XD | 2017, 2018, 2019, 2020, 2021, 2022 |
| CHEVROLET 5500HD | 2017, 2018, 2019, 2020, 2021, 2022, 2023 |
| CHEVROLET 5500XD | 2018, 2019, 2020, 2021, 2022 |
| CHEVROLET 6500 | 2019 |
| CHEVROLET 6500HD | 2019 to 2023 |
| CHEVROLET AVALANCHE | 2010, 2011, 2012, 2013 |
| CHEVROLET AVALANCHE | 2014 |
| CHEVROLET AVALANCHE 1500 | 2010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET AVALANCHE 2500 | 2013 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET AVEO | 2010, 2011 |
| CHEVROLET BLAZER | 2019, 2020, 2021, 2022, 2023, 2024 |
| CHEVROLET BOLT EUV | 2022, 2023 |
| CHEVROLET BOLT EV | 2017, 2018, 2019, 2020, 2021, 2022, 2023 |
| CHEVROLET BOLT EV | 2024 |
| CHEVROLET C3500 | 2018 |
| CHEVROLET C4500 | 2010 |
| CHEVROLET CAMARO | 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024 |
| CHEVROLET CAPRICE | 2011 to 2018 |
| CHEVROLET CAPRICE POLICE PURSUIT | 2012 to 2017 |
| CHEVROLET CAPTIVA | 2010 to 2018 |
| CHEVROLET CAPTIVA SPORT | 2010, 2011, 2012, 2013, 2014 |
| CHEVROLET CHEVEROLET SS | 2014 to 2017 |
| CHEVROLET CITY EXPRESS | 2015, 2016 |
| CHEVROLET CITY EXPRESS | 2018 |
| CHEVROLET COBALT | 2010 |
| CHEVROLET COBALT SS | 2010 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET COLORADO | 2010, 2011, 2012 |
| CHEVROLET COLORADO | 2013 to 2014 |
| CHEVROLET COLORADO | 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024 |
| CHEVROLET CORVETTE | 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024 |
| CHEVROLET CORVETTE E-RAY | 2024 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET CORVETTE ZR1 | 2010, 2011 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET CRUZE | 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019 |
| CHEVROLET EQUINOX | 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024 |
| CHEVROLET EXPRESS | 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021 |
| CHEVROLET EXPRESS 1500 | 2010, 2011, 2012 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET EXPRESS 1500 | 2014 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET EXPRESS 2500 | 2010, 2011 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET EXPRESS 2500 | 2014 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET EXPRESS 2500 | 2023, 2024 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET EXPRESS 3500 | 2010 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET EXPRESS 3500 | 2012 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET EXPRESS 3500 | 2014 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET EXPRESS 3500 | 2023, 2024 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET EXPRESS 4500 | 2012 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET EXPRESS 4500 | 2014 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET EXPRESS 4500 | 2016 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET EXPRESS CUTAWAY | 2013 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET EXPRESS CUTAWAY VAN | 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET G VAN BUS | 2010 to 2011 |
| CHEVROLET G4500 | 2018 |
| CHEVROLET HHR | 2010, 2011 |
| CHEVROLET IMPALA | 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020 |
| CHEVROLET LOW CAB FORWARD 3500 | 2016 to 2019 |
| CHEVROLET LOW CAB FORWARD 4500 | 2016 to 2017 |
| CHEVROLET LOW CAB FORWARD 5500 | 2016 to 2017 |
| CHEVROLET LOW CAB FORWARD 6500 | 2018 |
| CHEVROLET LUMINA | 2014 |
| CHEVROLET MALIBU | 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024 |
| CHEVROLET MALIBU ECO | 2013, 2014 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET MALIBU HYBRID | 2010 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET MALIBU HYBRID | 2016, 2017, 2018, 2019 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET MONTE CARLO | 2010 |
| CHEVROLET N300 | 2014 to 2016 |
| CHEVROLET N300 | 2018 |
| CHEVROLET N300 MAX | 2017 |
| CHEVROLET S10 | 2016 to 2018 |
| CHEVROLET SILVERADO 1500 | 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET SILVERADO 2500 | 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET SILVERADO 3500 | 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET SILVERADO 4500 | 2019, 2020, 2021, 2022, 2023, 2024 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET SILVERADO 5500 | 2019, 2020, 2021 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET SILVERADO 5500 | 2023, 2024 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET SILVERADO 6500 | 2019 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET SILVERADO 6500 | 2021, 2022, 2023 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET SILVERADO 6500 | 2025 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET SILVERADO EV | 2024 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET SILVERADO LT | 2018 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET SONIC | 2011 |
| CHEVROLET SONIC | 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020 |
| CHEVROLET SPARK | 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022 |
| CHEVROLET SPARK EV | 2014, 2015, 2016, 2017 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET SS | 2018 |
| CHEVROLET SUBURBAN | 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022 |
| CHEVROLET SUBURBAN | 2024 |
| CHEVROLET SUBURBAN 1500 | 2010, 2011 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET SUBURBAN 1500 | 2021, 2022, 2023, 2024 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET SUBURBAN 2500 | 2010, 2011 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET T SERIES | 2010 |
| CHEVROLET TAHOE | 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024 |
| CHEVROLET TAHOE HYBRID | 2010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET TAHOE POLICE PURSUIT | 2010, 2011, 2012, 2013, 2014, 2015, 2016 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET TRAILBLAZER | 2013 to 2014 |
| CHEVROLET TRAILBLAZER | 2017 to 2020 |
| CHEVROLET TRAILBLAZER | 2021, 2022, 2023, 2024 |
| CHEVROLET TRAVERSE | 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024 |
| CHEVROLET TRAX | 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024 |
| CHEVROLET VOLT | 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019 |
| CHEVROLET W-SERIES | 2010 to 2011 |
| CHEVROLET W3500 | 2010 |
| CHEVROLET W4500 | 2010 |
| CHEVROLET W5500 | 2010 |
| CHEVROLET duplicate SILVERADO 5500 | 2019 |
| GMC 3500HD | 2024 |
| GMC ACADIA | 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024 |
| GMC CANYON | 2010, 2011, 2012, 2013 |
| GMC CANYON | 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024 |
| GMC ENVOY | 2010 to 2013 |
| GMC G VAN BUS | 2010 to 2011 |
| GMC G3500 | 2017 to 2018 |
| GMC HUMMER EV PICKUP | 2022, 2023, 2024 |
| GMC HUMMER EV SUV | 2024 |
| GMC SAVANA | 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022 |
| GMC SAVANA | 2024 |
| GMC SAVANA 1500 | 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017 (the catalog's model; the bulletin names a series or trim of it) |
| GMC SAVANA 2500 | 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018 (the catalog's model; the bulletin names a series or trim of it) |
| GMC SAVANA 2500 | 2023 (the catalog's model; the bulletin names a series or trim of it) |
| GMC SAVANA 3500 | 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018 (the catalog's model; the bulletin names a series or trim of it) |
| GMC SAVANA 3500 | 2023 (the catalog's model; the bulletin names a series or trim of it) |
| GMC SIERRA 1500 | 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024 (the catalog's model; the bulletin names a series or trim of it) |
| GMC SIERRA 2500 | 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024 (the catalog's model; the bulletin names a series or trim of it) |
| GMC SIERRA 3500 | 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024 (the catalog's model; the bulletin names a series or trim of it) |
| GMC SIERRA DENALI | 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020 (the catalog's model; the bulletin names a series or trim of it) |
| GMC T7500 | 2010 |
| GMC TERRAIN | 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024 |
| GMC TERRAIN NA | 2022 (the catalog's model; the bulletin names a series or trim of it) |
| GMC TOPKICK | 2010 to 2013 |
| GMC W-SERIES | 2010 to 2011 |
| GMC W3500 | 2010 |
| GMC W4500 | 2010 |
| GMC W5500 | 2010 |
| GMC YUKON | 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024 |
| GMC YUKON DENALI | 2010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it) |
| GMC YUKON DENALI | 2015, 2016, 2017, 2018, 2019 (the catalog's model; the bulletin names a series or trim of it) |
| GMC YUKON DENALI XL | 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018 (the catalog's model; the bulletin names a series or trim of it) |
| GMC YUKON HYBRID | 2010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it) |
| GMC YUKON XL | 2010, 2011 |
| GMC YUKON XL | 2012, 2013, 2014 (the catalog's model; the bulletin names a series or trim of it) |
And 21 more lines, in the JSON.
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 24V575000 | 2024-08-01. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL |
|---|---|
| 2024294 | 2024-05-24. Electrical |
| 24V320000 | 2024-05-09. ELECTRICAL SYSTEM:PROPULSION SYSTEM; ELECTRICAL SYSTEM:WIRING |
| 2023210 | 2023-04-06. Electrical |
| 23V247000 | 2023-04-06. ELECTRICAL SYSTEM:WIRING |
| 2022160 | 2022-03-31. Accessories |
| 2021407 | 2021-07-01. Electrical |
| 21V496000 | 2021-07-01. EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER |
| 21V421000 | 2021-06-10. AIR BAGS:SRS MALFUNCTION WARNING LAMP/LIGHT; ELECTRICAL SYSTEM:SOFTWARE |
| 2021166 | 2021-03-18. Electrical |
A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.
| N242468490-02 | 2026-05-28. Service campaign. Certain vehicles may have missing cavity plugs from the rear chassis harness electrical connector. Dealers are to inspect the rear chassis harness and replace missing harness plugs as necessary. |
|---|---|
| N252529080 | 2026-04-01. Service campaign. Service Update. Certain vehicles listed above may be missing a high voltage header plug on the RESS battery pack drive motor connector. Dealers are to inspect the RESS pack connectors and install the proper HV Header Plug if missing. |
| N252515590 | 2026-01-27. Service campaign. Certain vehicles listed above, may have a condition in which the body-to-chassis ground strap may be corroded. Dealers will replace the ground strap. |
| 25-NA-119 | 2025-10-27. Service bulletin. This service bulletin provides information on the Service Safety Restraint Message displayed on the DIC Airbag malfunction indicator illuminated. |
| 25-NA-108 | 2025-10-27. Service bulletin. This bulletin provides a procedure to inspect and verify the drive shafts are over extending past the 5mm tolerance, causing the customers concern of a fluid leak under the vehicle. |
| 25-NA-044 | 2025-10-27. Service bulletin. This service bulletin provides information for dealers/technicians on SPS2 Hybrid/EV Battery Data Retrieval for Service High Voltage DTCs. |
| 24-NA-202 | 2025-10-27. Service bulletin. This service bulletin provides dealers with Warranty Administration information on North American Charging Standard (NACS) DC Adapter Warranty Claim Information. |
| 23-NA-202 | 2025-10-25. Service bulletin. This service bulletin provides information on High Voltage Drive Motor Battery - TAC Approval and Exchange Program for BrightDrop, Chevrolet Silverado EV, and GMC Sierra EV, HUMMER EV/SUV. |
| 23-NA-170 | 2025-10-25. Service bulletin. This bulletin advises the tech to inspect deeper into what may be to main cause of an engine failure. |
| 23-NA-201 | 2025-10-21. Service bulletin. This service bulletin advises the technician of a possible loose ground that may be causing customer concerns of Loss of Steering Assist and/or Loss of Brake Assist and Malfunction Indicator Lamp (MIL) Illuminated. |