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Service bulletin PIP5168E

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10083781
Published by NHTSA2016-11-01
Manufacturer's numberPIP5168E
Manufacturer's date2016-04-22
NHTSA componentELECTRICAL SYSTEM

NHTSA's summary

THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE THE CONCERN, AND THE STEPS TO REPAIR THE CONCERN OF THE VEHICLE CRANKS BUT DOES NOT START. THE TECHNICIAN IS TO INSPECT FOR A SHEARED CAM PIN IN THE ENGINE.

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Electrical system

Vehicles listed
BUICK ALLURE2009
BUICK CASCADA2016
BUICK ENCLAVE2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016
BUICK ENCORE2013, 2014, 2015, 2016
BUICK ENVISION2016
BUICK LACROSSE2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016
BUICK LESABRE2013
BUICK LUCERNE2009, 2010, 2011
BUICK LUCERNE2012
BUICK REGAL2009 to 2010
BUICK REGAL2011, 2012, 2013, 2014, 2015, 2016
BUICK VERANO2012, 2013, 2014, 2015, 2016
CADILLAC ATS2013, 2014, 2015, 2016
CADILLAC ATS-V2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC CT62013 to 2015
CADILLAC CT62016
CADILLAC CTS2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016
CADILLAC CTS-V2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC DTS2009, 2010, 2011
CADILLAC DTS2012
CADILLAC ELR2014, 2015, 2016
CADILLAC ESCALADE2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016
CADILLAC ESCALADE ESV2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC ESCALADE EXT2009, 2010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC ESCALADE EXT 15002009, 2010, 2011 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC ESCALADE HYBRID2009, 2010, 2011, 2012 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC ESCALADE HYBRID2014 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC SRX2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016
CADILLAC STS2009, 2010, 2011
CADILLAC XLR2009
CADILLAC XT52013 to 2016
CADILLAC XTS2013, 2014, 2015, 2016
CHEVROLET AVALANCHE2009, 2010, 2011
CHEVROLET AVALANCHE 15002009, 2010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET AVALANCHE 25002013 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET AVEO2009, 2010, 2011
CHEVROLET AVEO2013
CHEVROLET BLAZER2009
CHEVROLET C45002009
CHEVROLET C65002009
CHEVROLET C75002009
CHEVROLET C85002009
CHEVROLET CAMARO2010, 2011, 2012, 2013, 2014, 2015, 2016
CHEVROLET CAPRICE2011 to 2016
CHEVROLET CAPRICE POLICE PURSUIT2012 to 2016
CHEVROLET CAPTIVA2011 to 2015
CHEVROLET CAPTIVA SPORT2009
CHEVROLET CAPTIVA SPORT2012
CHEVROLET CHEVEROLET SS2014 to 2016
CHEVROLET CITY EXPRESS2015, 2016
CHEVROLET COBALT2009, 2010
CHEVROLET COBALT2011
CHEVROLET COBALT SS2009, 2010 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET COLORADO2009, 2010, 2011, 2012
CHEVROLET COLORADO2013
CHEVROLET COLORADO2015, 2016
CHEVROLET CORVETTE2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016
CHEVROLET CORVETTE ZR12009 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET CRUZE2010, 2011, 2012, 2013, 2014, 2015, 2016
CHEVROLET EQUINOX2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016
CHEVROLET EXPRESS2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016
CHEVROLET EXPRESS 15002009, 2010, 2011, 2012 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET EXPRESS 15002014 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET EXPRESS 25002009, 2010, 2011 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET EXPRESS 25002014 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET EXPRESS 35002009, 2010 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET EXPRESS 35002012 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET EXPRESS 35002014 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET EXPRESS 45002009 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET EXPRESS 45002012 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET EXPRESS 45002016 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET G VAN BUS2009 to 2011
CHEVROLET HHR2009, 2010, 2011
CHEVROLET IMPALA2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016
CHEVROLET LOW CAB FORWARD 35002016
CHEVROLET LOW CAB FORWARD 45002016
CHEVROLET LOW CAB FORWARD 55002016
CHEVROLET LUMINA2014
CHEVROLET MALIBU2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016
CHEVROLET MALIBU ECO2013, 2014 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET MALIBU HYBRID2009, 2010 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET MALIBU HYBRID2016 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET MONTE CARLO2010
CHEVROLET ORLANDO2012, 2013, 2014, 2015
CHEVROLET SILVERADO 15002009, 2010, 2011, 2012, 2013, 2014, 2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 25002009, 2010, 2011, 2012, 2013, 2014, 2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 35002009, 2010, 2011, 2012, 2013, 2014, 2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SONIC2011
CHEVROLET SONIC2012, 2013, 2014, 2015, 2016
CHEVROLET SPARK2013, 2014, 2015, 2016
CHEVROLET SPARK EV2014, 2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SUBURBAN2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016
CHEVROLET SUBURBAN 15002009, 2010, 2011 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SUBURBAN 25002009, 2010, 2011 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET T65002009
CHEVROLET T75002009
CHEVROLET T85002009
CHEVROLET TAHOE2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016
CHEVROLET TAHOE HYBRID2009, 2010, 2011, 2012 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET TAHOE POLICE PURSUIT2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET TRAILBLAZER2009
CHEVROLET TRAILBLAZER2013 to 2014
CHEVROLET TRAILBLAZER 3602009 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET TRAVERSE2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016
CHEVROLET TRAX2013, 2014, 2015, 2016
CHEVROLET UPLANDER2009
CHEVROLET VOLT2011, 2012, 2013, 2014, 2015, 2016
CHEVROLET W-SERIES2009 to 2011
CHEVROLET W35002009 to 2010
CHEVROLET W45002009 to 2010
CHEVROLET W55002009 to 2010
GMC ACADIA2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016
GMC C45002009
GMC C55002009
GMC C65002009
GMC C75002009
GMC C85002009
GMC CANYON2009, 2010, 2011, 2012, 2013
GMC CANYON2015, 2016
GMC ENVOY2009
GMC ENVOY2010 to 2013
GMC ENVOY 3602009 (the catalog's model; the bulletin names a series or trim of it)
GMC EXPRESS2009
GMC G VAN BUS2009 to 2011
GMC SANANA2010
GMC SAVANA2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016
GMC SAVANA 15002009, 2010, 2011, 2012, 2013, 2014, 2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
GMC SAVANA 25002009, 2010, 2011, 2012, 2013, 2014, 2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
GMC SAVANA 35002009, 2010, 2011, 2012, 2013, 2014, 2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 15002009, 2010, 2011, 2012, 2013, 2014, 2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 25002009, 2010, 2011, 2012, 2013, 2014, 2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 35002009, 2010, 2011, 2012, 2013, 2014, 2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
GMC T65002009
GMC T75002009 to 2010
GMC T85002009
GMC TERRAIN2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016
GMC TOPKICK2009
GMC W-SERIES2009 to 2011
GMC W35002009 to 2010
GMC W45002009 to 2010
GMC W55002009 to 2010
GMC YUKON2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016
GMC YUKON DENALI2009, 2010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON DENALI2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON DENALI XL2009, 2010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON HYBRID2009, 2010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON XL2009, 2010, 2011
GMC YUKON XL2012, 2013, 2014 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON XL2015, 2016
GMC YUKON XL 15002009, 2010, 2011 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON XL 15002012 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON XL 25002009, 2010, 2011 (the catalog's model; the bulletin names a series or trim of it)
HUMMER H22009, 2010
HUMMER H2 SUT2009
HUMMER H32009, 2010
HUMMER H3 SUT2009
OLDSMOBILE ALERO2011
OPEL AMPERA2012, 2013, 2014
OPEL GT2009
OPEL INSIGNIA2012 to 2013
OPEL VAUXHALL2016
PONTIAC G32009, 2010
PONTIAC G32011
PONTIAC G32014
PONTIAC G52009, 2010
PONTIAC G52014
PONTIAC G62009, 2010
PONTIAC G62014
PONTIAC G82009, 2010
PONTIAC G82014
PONTIAC MONTANA2009
PONTIAC PURSUIT2009
PONTIAC SOLSTICE2009, 2010
PONTIAC SOLSTICE2014
PONTIAC TORRENT2009
PONTIAC TORRENT2014
PONTIAC VIBE2009, 2010
PONTIAC VIBE2014
SAAB 9-32009, 2010, 2011
SAAB 9-4X2011, 2012
SAAB 9-52009, 2010, 2011, 2012
SAAB 9-7X2009
SATURN ASTRA2009
SATURN AURA2009, 2010
SATURN AURA HYBRID2009 (the catalog's model; the bulletin names a series or trim of it)
SATURN OUTLOOK2009, 2010
SATURN SKY2009, 2010
SATURN VUE2009, 2010
SATURN VUE HYBRID2009 (the catalog's model; the bulletin names a series or trim of it)

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20242942024-05-24. Electrical
20232102023-04-06. Electrical
23V2470002023-04-06. ELECTRICAL SYSTEM:WIRING
20194632019-09-19. Electrical
20193252019-06-28. Electrical
18V6550002018-09-21. ELECTRICAL SYSTEM
20182342018-05-04. Electrical
20165972016-11-29. Electrical
20163502016-07-07. Electrical
16V5170002016-07-07. SEATS:FRONT ASSEMBLY:POWER ADJUST; ELECTRICAL SYSTEM:WIRING

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
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18-NA-0692025-05-06. Service bulletin. This service bulletin provides a service procedure to correct conditions of Poor Engine Performance in Extremely cold weather conditions, CAC Icing, MIL Illuminated with DTCs set.
25-NA-0872025-05-02. Service bulletin. This service bulletin provides information on the proper Reflective High Temperature Heat and/or Insulating Tape to use for certain repairs, such as Wiring Harness Repairs.
23-NA-0012025-04-28. Service bulletin. This service bulletin provides information for dealers/technicians on OnStar Module 2G Sunset Information.
13-08-116-001K2025-04-25. Service bulletin. The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
24-NA-0982025-04-24. Service bulletin. This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
15-06-03-001F2025-04-15. Service bulletin. This service bulletin provides information to diagnose batteries that have set for a long period of time and/or cold weather climates and testing those batteries.
21-NA-0432025-02-12. Service bulletin. This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
18-NA-1802025-01-30. Service bulletin. This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission information.