Service bulletins for the 2023 Mazda CX-50
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
351 on file from NHTSA, as of 2026-10-19.
By type
By component
By trouble code
By topic
| SA-005-23a | 2023-06-04. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ELECTRICAL SYSTEM. Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure. |
|---|---|
| 05-001-23 | 2023-06-04. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); POWER TRAIN. Some customers may experience a shock during driving at low speeds when starting from a stop with the accelerator pedal depressed slightly. This may be caused by improper control software of the TCM causing improper lock up operation. To eliminate this concern, the control software of the TCM has been modified. |
| 01-007-23 | 2023-06-04. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY; ELECTRICAL SYSTEM. The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle batteries and to generate a Warranty Code. |
| SA-018-23a | 2023-05-05. Service bulletin. ELECTRICAL SYSTEM. This service information provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the batteries periodically according to the repair procedure. |
| SA-026-23 | 2023-05-05. Service bulletin. ENGINE AND ENGINE COOLING. A tapping/rattling noise may be noticed from the valve train area. This operating condition can occur on new vehicles which have been delivered to Mazda dealers (due to loading and unloading from transport trucks or customers moving their vehicles in and out of their garages to wash the vehicle, etc.). This condition may also occur if the engine is not allowed to warm up after multiple cold starts. |
| SA-022-23 | 2023-05-05. Service bulletin. ELECTRICAL SYSTEM. Some customers may complain about an intermittent Beep sound (popping sound) every 1-2 minutes while driving. This may be cause by a software error in the navigation SD card. |
| SA-025-23 | 2023-05-05. Service bulletin. ELECTRICAL SYSTEM. When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new TCU after replacement. Use the information in this service alert to initialize the new TCU until the procedure on MGSS is updated. |
| SA-027-23 | 2023-05-05. Service bulletin. ELECTRICAL SYSTEM. In-Vehicle Network Malfunction error message. DTC U3000:04 (Telematics communication unit internal malfunction) stored. NOTE: The vehicle does not apply to 09-001/23 because CSP04 is not "OPEN". |
| SA-021-23 | 2023-05-05. Service bulletin. ELECTRICAL SYSTEM. Qi Wireless Charger symptom troubleshooting |
| SA-020/23 | 2023-05-05. Service bulletin. FUEL SYSTEM, GASOLINE; FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY. Some customers will report that their fuel door was stuck closed and would not open to refuel the vehicle. Follow the repair steps below unless the conditions outlined in TSB 09-019/21 - FUEL-FILLER LID PANEL IS DEFORMED for 2019-2021 Mazda3 and 2020-2021 CX-30 are present. |
| RF-23-06 | 2023-05-04. Service bulletin. WHEELS. Due to a short-term supplier change, a series of wheels are applicable from the 2023 CX-50. See table below for a visual representation along with the part number (part number can also be verified by the stamping located in the wheel). |
| RF-23-05 | 2023-05-04. Service bulletin. TRAILER HITCHES. CX-50 7-Way Trailer Hitch Harness Instructions. When installing CX-50 7-way trailer hitch harness, please make sure to use the newly updated installation instructions designated for part numbers VA41V7780A/VAS1V7780A. If the incorrect instruction printout is included with the parts, please discard it. |
| SA-015-23b | 2023-05-04. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Mazda Connected Services - Frequently Asked Questions (FQA) |
| SA-009-23c | 2023-05-04. Service bulletin. LATCHES/LOCKS/LINKAGES; EQUIPMENT:ELECTRICAL:INFOTAINMENT; ENGINE AND ENGINE COOLING. Some customers may complain about any of the following:1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative.Engine Start / Stop,Door Lock / Unlock,Lights ON / OFF. 3. MAZDA CONNECT connected vehicle reception strength icon shows "X" or " ". |
| MSP59 MSP60 | 2023-05-04. Service bulletin. BACK OVER PREVENTION:DISPLAY FUNCTION. MSP59: On the 360° View Monitor, the 360° or rear view may not be displayed correctly on the center display. The area surrounding the vehicle may be displayed as shifted from the actual position. Due to this problem, the vehicle may not be actually parked straight even it looks like straight on the screen. The aiming adjustment might not function appropriately as it could be damaged during routine maintenance. The 360° view monitor system (FSC/FR/VMC (includes rear view)) might not have been aligned appropriately during vehicle production. MSP60: The driver’s door may be hard to unlock using the auxiliary key due to increased rotational resistance. All vehicles in the campaign will need to have the front driver door lock inspected to ensure proper mechanical key lock and unlock function. The expected failure rate is said to be less than 0.1% of the vehicle population. |
| MSP60 | 2023-05-04. Service bulletin. LATCHES/LOCKS/LINKAGES; LATCHES/LOCKS/LINKAGES:DOORS:LOCK. The driver’s door may be hard to unlock using the auxiliary key due to increased rotational resistance. All vehicles in the campaign will need to have the front driver door lock inspected to ensure proper mechanical key lock and unlock function. The expected failure rate is said to be less than 0.1% of the vehicle population. |
| MSP59 | 2023-05-04. Service bulletin. VISIBILITY; BACK OVER PREVENTION:DISPLAY FUNCTION. On the 360° View Monitor, the 360° or rear view may not be displayed correctly on the center display. The area surrounding the vehicle may be displayed as shifted from the actual position. Due to this problem, the vehicle may not be actually parked straight even it looks like straight on the screen. The aiming adjustment might not function appropriately as it could be damaged during routine maintenance. The 360° view monitor system (FSC/FR/VMC (includes rear view)) might not have been aligned appropriately during vehicle production. |
| 09-007-23a | 2023-05-03. Service bulletin. SEATS. At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. |
| SA-012-23 | 2023-04-04. Service bulletin. VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM; VISIBILITY. Some customers may report an odor or water in the HVAC system and upon inspection, the cabin air filter may be found to be wet. |
| DRW46 | 2023-04-04. Service bulletin. EQUIPMENT:ELECTRICAL:INFOTAINMENT. DRW46 - 2023 CX-50 - APPLE CAR PLAY/ANDROID AUTO SOFTWARE UPDATE. The Apple Car Play and Android Auto (AA/CP) software in the vehicles below needs to be updated to the latest version. The affected vehicles were built with an older version of the software and AA/CP functions may not work correctly. The repair will be a CMU software update via USB stick. |
| SA-018-23 | 2023-04-04. Service bulletin. ELECTRICAL SYSTEM. This service information provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the batteries periodically according to the repair procedure. |
| SA-009-23b | 2023-04-04. Service bulletin. LATCHES/LOCKS/LINKAGES; ENGINE AND ENGINE COOLING; EXTERIOR LIGHTING. Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop Door Lock / Unlock Lights ON / OFF 3. MAZDA CONNECT connected vehicle reception strength icon shows "X" or " ". |
| SA-015-23 | 2023-04-04. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Mazda Connect Services - Frequently Asked Questions (FAQ) |
| SA-016-23 | 2023-04-04. Service bulletin. EQUIPMENT:ELECTRICAL. There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method. B. Auxiliary Key Code Cut Method |
| SA-014-23a | 2023-04-04. Service bulletin. VISIBILITY:SUN/MOON ROOF ASSEMBLY. Some customers may report a rattle from the sunroof (panorama roof) area. Make sure to read the complete repair procedure before attempting any repairs as the sunroof may have rattles from more than one location. |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.