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Service bulletins for the 2023 Mazda CX-50

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

351 on file from NHTSA, as of 2026-10-19.

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By component

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Bulletins, newest first
SA-014-232023-04-04. Service bulletin. VISIBILITY:SUN/MOON ROOF ASSEMBLY. Some customers may report a rattle from the sunroof (panorama roof) area. Make sure to read the complete repair procedure before attempting any repairs as the sunroof may have rattles from more than one location.
SA-011-232023-04-04. Service bulletin. PARKING BRAKE. If a vehicle is stuck in the EPB (Electronic Parking Brake) maintenance mode or cannot be put into the maintenance mode, use the repair procedure below to continue or complete the repairs. This happens when the MAINTENANCE MODE procedure is not followed exactly. CAUTIONS will be added to the WSM procedure, but until then, take note of these CAUTIONS:
SA-009-23a2023-04-04. Service bulletin. ENGINE AND ENGINE COOLING; LATCHES/LOCKS/LINKAGES; EXTERIOR LIGHTING; EQUIPMENT:ELECTRICAL:INFOTAINMENT. Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop, Door Lock / Unlock, Lights ON / OFF
09-007-232023-03-04. Service bulletin. SEATS. At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Customers having this concern should have their vehicle repaired by a qualified upholstery repair specialist using the following repair procedure.
SA-010-232023-03-03. Service bulletin. ENGINE AND ENGINE COOLING; VISIBILITY; EXTERIOR LIGHTING; SERVICE BRAKES, HYDRAULIC; ELECTRICAL SYSTEM. Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.
SA-009-232023-03-03. Service bulletin. EQUIPMENT:ELECTRICAL:INFOTAINMENT; EXTERIOR LIGHTING; ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM. Some customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. Remote function(s) inoperative. Engine Start / Stop, Door Lock / Unlock, Lights ON / OFF MAZDA CONNECT connected vehicle reception strength icon shows "X" or " ".
SA-008-232023-03-03. Service bulletin. STEERING; WHEELS. Some vehicles may exhibit a steering shimmy or body vibration during the PDI test drive or during the first few miles of driving after the vehicle has been delivered to the customer due to flat spots on the tires. Flat spots on tires may be caused by improper maintenance during dealer storage (e.g.: Vehicle was left stationary for a prolonged period of time in high ambient temperatures).
07-002-232023-03-03. Service bulletin. ELECTRICAL SYSTEM; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. Some customers may complain that the ambient temperature on the instrument cluster is displayed more than 50 °F (10°C) lower than the actual temperature, resulting in insufficient performance of the air conditioning. This is caused by inappropriate soldering in the ambient temperature sensor. To eliminate this concern, the soldering process has been enhanced since December 2021 at the supplier.
09-009-232023-03-03. Service bulletin. STRUCTURE; UNKNOWN OR OTHER; LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK; STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS. Some customers may report hearing an unusual noise coming from the power liftgate (PLG) when it is unlatching to open or latching closed. This is caused by an internal fault in the liftgate latch and/or loose bolts holding the latch to the liftgate. To eliminate this concern, the internal structure of the latch and surface treatment of the bolts have been modified.
16-001-232023-02-02. Service bulletin. ELECTRICAL SYSTEM. Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 7000C0A-NA05_11022). NOTE: Over-the-air update (OTA) for MAZDA CONNECT is now available in the U.S. and Canada (CX-50 only). The instructions for OTA are posted in MGSS and on MUSA for the customer. The update can also be performed using a USB memory stick.
09-006-232023-02-02. Service bulletin. STRUCTURE. When encountering a vehicle with paint damage, refer to the "Mazda Paint Warranty Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable).
09-002-232023-02-02. Service bulletin. ELECTRICAL SYSTEM. Some customers may complain that the front seat warmers are inoperative or cannot be turned OFF and DTC B1520:49 may be stored. This may be caused by an electrical noise of the front seat warmer control unit. To correct this issue, the anti-electric noise performance of the front seat warmer control unit has been improved.
09-001-232023-02-02. Service bulletin. ELECTRICAL SYSTEM. Some vehicles may exhibit DTC U3000:04 (Telematics communication unit internal malfunction) stored after the connected service contract has been discontinued (only vehicles in which the customer opted out of CV services are affected - CSP04). This is caused by improper control software of telematics communication unit. To eliminate this concern, the control software of telematics communication unit has been modified.
SA-006/232023-02-02. Service bulletin. ELECTRICAL SYSTEM. Some customers may complain about the infotainment system and/or the MyMazda App showing incorrect clock and/or tire pressures and/or tire pressure missing. This may be caused by: - Incorrect calendar entry (month/day/year) after a battery disconnect - Infotainment system software update. - BCM TPMS unlearn during vehicle storage or transport. - Wheel/Tire change
SA-005/222023-02-02. Service bulletin. ELECTRICAL SYSTEM. Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
SA-004/232023-02-02. Service bulletin. LATCHES/LOCKS/LINKAGES. Some customers may report hearing an unusual noise coming from the power liftgate (PLG) when it is unlatching to open or latching closed. This is caused by an internal fault in the liftgate latch and/or loose bolts holding the latch to the liftgate.
RF-23-022023-02-02. Service bulletin. ELECTRICAL SYSTEM. Due to the supply chain shortages for BDGF-66-5G0G, hardware has been confirmed compatible between BDGF-66-5G0B up to the G suffix. This can be used for repair with vehicles originally equipped with C to G level suffix parts.
RF-23-012023-02-02. Service bulletin. ENGINE AND ENGINE COOLING. When servicing SKYACTIV engine vehicles requiring to replace the Oil Galley Plug and Crush Washer, order the required part numbers below. These parts are not listed in GEPC and were previously listed as "non-serviceable" in the cylinder block diagram.
SA-077-222023-01-05. Service bulletin. ELECTRICAL SYSTEM. Some vehicles may experience the rear differential oil temperature sensor PID (OIL_TEMP_SEN) on MDARS displaying the wrong value. This is due to a software bug (glitch) with MDARS.
SA-045-22a2023-01-05. Service bulletin. EQUIPMENT; VISIBILITY:GLASS, SIDE/REAR. The purpose of this Service Alert is to remind dealers to keep the protective films on the piano black door garnishes attached until just before delivering the vehicle to the customer. The protective films are attached on new vehicles when shipped from the factory in order to avoid being scratched during transportation and while in dealer stock.
SA-032-22a2023-01-05. Service bulletin. STRUCTURE; VISIBILITY:SUN/MOON ROOF ASSEMBLY. Some customers may report a rattle from the sunroof (panorama roof) area. Make sure to read the complete repair procedure before attempting any repairs as the sunroof may have rattles from more than one location.
SA-019-22c2023-01-05. Service bulletin. ELECTRICAL SYSTEM. MAZDA CONNECTED SERVICES Frequently Asked Questions (FAQ)
SA-017-22d2023-01-05. Service bulletin. ELECTRICAL SYSTEM. Some customers may complain about any of the following: * Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. * Remote function(s) inoperative. - Engine Start / Stop - Door Lock / Unlock - Lights ON / OFF * MAZDA CONNECT connected vehicle reception strength icon shows "X" or " ". Confirm the customer's phone and vehicle have good to strong reception during the concern as shown in the table below. * If the reception is weak, move the vehicle to a location where the reception is good to strong as shown in the table, then try to get the Authorization Code and/or operate the remote functions before proceeding to the Repair Procedure if there is still an issue. * If the reception is good to strong, proceed to the Repair Procedure
SA-016-22a2023-01-05. Service bulletin. EQUIPMENT. There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method B. Auxiliary Key Code Cut Method
SA-004-22g2023-01-05. Service bulletin. ELECTRICAL SYSTEM. Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.