Service bulletin SA-020/23
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10235693 |
| Published by NHTSA | 2023-05-05 |
| Manufacturer's number | SA-020/23 |
| Manufacturer's date | 2023-04-13 |
| NHTSA component | FUEL SYSTEM, GASOLINE; FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY |
NHTSA's summary
Some customers will report that their fuel door was stuck closed and would not open to refuel the vehicle. Follow the repair steps below unless the conditions outlined in TSB 09-019/21 - FUEL-FILLER LID PANEL IS DEFORMED for 2019-2021 Mazda3 and 2020-2021 CX-30 are present.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Fuel system, Fuel tank
| MAZDA CX-30 | 2020, 2021, 2022, 2023 |
|---|---|
| MAZDA CX-50 | 2023 |
| MAZDA CX-90 | 2024 |
| MAZDA MAZDA3 | 2019, 2020, 2021, 2022, 2023 |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 09-013-24 | 2024-03-05. Service bulletin. Some customers may complain that the fuel level gauge needs a long time to show the correct level after refueling. This may be caused by improper control software of the instrument cluster. To eliminate this concern, the control software of the instrument cluster has been modified. |
|---|---|
| SA-028-23 | 2023-06-04. Service bulletin. Some customers will report that their fuel filler lid (door) was stuck closed and would not open to refuel the vehicle. The fuel door may or may not be missing. |
| 09-006/22 | 2022-04-05. Service bulletin. Some customers may experience that after the doors are locked and the Fuel Door Lock Delay with MAZDA CONNECT has passed (default setting is 90 seconds), the fuel-filler lid does not lock and can be opened when pressing it. NOTE: *The fuel-filler lid does not lock immediately after the doors are locked, but after the time set in the Fuel Door Lock Delay (0, 30, 60, 90, and 120 seconds). *Although the root cause has not been identified, the vehicle should be repaired by adjusting the fuel-filler lid opener cable position when there is a customer complaint. |
| 09-019-21-3813 | 2021-06-29. Service bulletin. Some vehicles may exhibit a deformed fuel-filler lid panel (1) attached to the fuel-filler lid box, resulting in a poor appearance. This concern is caused by the lid box not having enough water drainage capability which leads to the accumulation of water inside it. The water then freezes in cold weather and expands or the inner side of the lid panel absorbs the water and swells from long exposure, deforming the lid panel. To eliminate this concern, the shape of the fuel-filler lid box has been modified to have better drainage capability and a modified fuel-filler lid panel service part has been established for less water absorbance. |
| 09-023-20-3723a | 2020-09-01. Service bulletin. Some vehicles may exhibit a deformed fuel-filler lid panel (1) attached to the fuel-filler lid box, resulting in a poor appearance.This concern is caused by the lid box not having enough water drainage capability which leads to the accumulation of water inside it. The water then freezes in cold weather and expands or the inner side of the lid panel absorbs the water and swells from long exposure, deforming the lid panel. To eliminate this concern, the shape of the fuel-filler lid box has been modified to have better drainage capability. |
| 00-003-19-3583 | 2019-03-21. Service bulletin. In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually. |