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Service bulletin SA-028-23

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10237212
Published by NHTSA2023-06-04
Manufacturer's numberSA-028-23
Manufacturer's date2023-05-01
NHTSA componentFUEL SYSTEM, GASOLINE; FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY

NHTSA's summary

Some customers will report that their fuel filler lid (door) was stuck closed and would not open to refuel the vehicle. The fuel door may or may not be missing.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Fuel system, Fuel tank

Vehicles listed
MAZDA CX-902024

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
09-013-242024-03-05. Service bulletin. Some customers may complain that the fuel level gauge needs a long time to show the correct level after refueling. This may be caused by improper control software of the instrument cluster. To eliminate this concern, the control software of the instrument cluster has been modified.
SA-020/232023-05-05. Service bulletin. Some customers will report that their fuel door was stuck closed and would not open to refuel the vehicle. Follow the repair steps below unless the conditions outlined in TSB 09-019/21 - FUEL-FILLER LID PANEL IS DEFORMED for 2019-2021 Mazda3 and 2020-2021 CX-30 are present.