Service bulletins for the 2024 Mazda CX-90
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
552 on file from NHTSA, as of 2026-10-19.
| CSP14_CSP15 Dlr FAQs b | 2026-10-03. SERVICE BRAKES. CSP14 – 2024-2026 CX-90 Subject: Mazda Rear Brake Pad Customer Service Program Limited Warranty Extension – (CSP14 – CX-90 models) - Phase 1 Mailing – May 2026 In late April we announced two Customer Service Programs (CSP14 & CSP15) where certain vehicles are covered under these two Limited Warranty Extensions, (defined as “Covered Vehicle”); 2024-2026 CX-90 (CSP14) and 2025-2026 CX-70 (CSP15) produced November 18, 2025 and prior. Owner Notification: We are pleased to announce the first phase of Owner Letters will mail on May 29, 2026, to approximately 18,000 owners in campaign CSP14. As stated in our prior communication, we will send subsequent dealer emails with future phased mailings planned throughout Summer 2026. We have also released the Repair Procedure under TSB 04-003/26, the Parts & Warranty information and updated all dealer-facing FAQ documents. ATTENTION ALL DEALERS - Vehicles to be repaired: Due to limited parts supply only the vehicles in this notice can be repaired. To help your Mazda dealer staff identify which vehicles can be repaired we have created an Excel-based VIN look-up tool in Mazda Global Service Support (MGSS) under this campaign. Please enter the VIN in the tool if the customer does not have their parts available letter to confirm the vehicle can be repaired under this CSP. At this time, remaining customers in CSP14 and CSP15 must wait to receive notice that parts are available. Key Benefits of the Customer Service Program-Extended Warranty Coverage for Rear Brake Squeal: Mazda is expanding the standard brake pad coverage from 1-year/12,000 miles to 3-years/36,000 miles to cover repairs related to rear brake squeal. The owner is eligible for a one‑time replacement of redesigned rear brake pads at no cost if the brake squeal symptom matches a Technical Service Bulletin (TSB) which will be published prior to sending the Second notification. The redesigned brake pads will be covered under the vehicle’s original 3-year/36,000-mile warranty, or 1 year/12,000 miles from installation whichever provides longer coverage. |
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| CSP14 Repair d | 2026-10-03. SERVICE BRAKES. CSP14 – 2024-2026 CX-90 Subject: Mazda Rear Brake Pad Customer Service Program Limited Warranty Extension – (CSP14 – CX-90 models) - Phase 1 Mailing – May 2026 In late April we announced two Customer Service Programs (CSP14 & CSP15) where certain vehicles are covered under these two Limited Warranty Extensions, (defined as “Covered Vehicle”); 2024-2026 CX-90 (CSP14) and 2025-2026 CX-70 (CSP15) produced November 18, 2025 and prior. Owner Notification: We are pleased to announce the first phase of Owner Letters will mail on May 29, 2026, to approximately 18,000 owners in campaign CSP14. As stated in our prior communication, we will send subsequent dealer emails with future phased mailings planned throughout Summer 2026. We have also released the Repair Procedure under TSB 04-003/26, the Parts & Warranty information and updated all dealer-facing FAQ documents. ATTENTION ALL DEALERS - Vehicles to be repaired: Due to limited parts supply only the vehicles in this notice can be repaired. To help your Mazda dealer staff identify which vehicles can be repaired we have created an Excel-based VIN look-up tool in Mazda Global Service Support (MGSS) under this campaign. Please enter the VIN in the tool if the customer does not have their parts available letter to confirm the vehicle can be repaired under this CSP. At this time, remaining customers in CSP14 and CSP15 must wait to receive notice that parts are available. Key Benefits of the Customer Service Program-Extended Warranty Coverage for Rear Brake Squeal: Mazda is expanding the standard brake pad coverage from 1-year/12,000 miles to 3-years/36,000 miles to cover repairs related to rear brake squeal. The owner is eligible for a one‑time replacement of redesigned rear brake pads at no cost if the brake squeal symptom matches a Technical Service Bulletin (TSB) which will be published prior to sending the Second notification. The redesigned brake pads will be covered under the vehicle’s original 3-year/36,000-mile warranty, or 1 year/12,000 miles from installation whichever provides longer coverage. |
| CSP14 Parts_Warr e | 2026-10-03. SERVICE BRAKES. CSP14 – 2024-2026 CX-90 Subject: Mazda Rear Brake Pad Customer Service Program Limited Warranty Extension – (CSP14 – CX-90 models) - Phase 1 Mailing – May 2026 In late April we announced two Customer Service Programs (CSP14 & CSP15) where certain vehicles are covered under these two Limited Warranty Extensions, (defined as “Covered Vehicle”); 2024-2026 CX-90 (CSP14) and 2025-2026 CX-70 (CSP15) produced November 18, 2025 and prior. Owner Notification: We are pleased to announce the first phase of Owner Letters will mail on May 29, 2026, to approximately 18,000 owners in campaign CSP14. As stated in our prior communication, we will send subsequent dealer emails with future phased mailings planned throughout Summer 2026. We have also released the Repair Procedure under TSB 04-003/26, the Parts & Warranty information and updated all dealer-facing FAQ documents. ATTENTION ALL DEALERS - Vehicles to be repaired: Due to limited parts supply only the vehicles in this notice can be repaired. To help your Mazda dealer staff identify which vehicles can be repaired we have created an Excel-based VIN look-up tool in Mazda Global Service Support (MGSS) under this campaign. Please enter the VIN in the tool if the customer does not have their parts available letter to confirm the vehicle can be repaired under this CSP. At this time, remaining customers in CSP14 and CSP15 must wait to receive notice that parts are available. Key Benefits of the Customer Service Program-Extended Warranty Coverage for Rear Brake Squeal: Mazda is expanding the standard brake pad coverage from 1-year/12,000 miles to 3-years/36,000 miles to cover repairs related to rear brake squeal. The owner is eligible for a one‑time replacement of redesigned rear brake pads at no cost if the brake squeal symptom matches a Technical Service Bulletin (TSB) which will be published prior to sending the Second notification. The redesigned brake pads will be covered under the vehicle’s original 3-year/36,000-mile warranty, or 1 year/12,000 miles from installation whichever provides longer coverage. |
| CSP14 Owner Ltr g | 2026-10-03. SERVICE BRAKES. CSP14 – 2024-2026 CX-90 Subject: Mazda Rear Brake Pad Customer Service Program Limited Warranty Extension – (CSP14 – CX-90 models) - Phase 1 Mailing – May 2026 In late April we announced two Customer Service Programs (CSP14 & CSP15) where certain vehicles are covered under these two Limited Warranty Extensions, (defined as “Covered Vehicle”); 2024-2026 CX-90 (CSP14) and 2025-2026 CX-70 (CSP15) produced November 18, 2025 and prior. Owner Notification: We are pleased to announce the first phase of Owner Letters will mail on May 29, 2026, to approximately 18,000 owners in campaign CSP14. As stated in our prior communication, we will send subsequent dealer emails with future phased mailings planned throughout Summer 2026. We have also released the Repair Procedure under TSB 04-003/26, the Parts & Warranty information and updated all dealer-facing FAQ documents. ATTENTION ALL DEALERS - Vehicles to be repaired: Due to limited parts supply only the vehicles in this notice can be repaired. To help your Mazda dealer staff identify which vehicles can be repaired we have created an Excel-based VIN look-up tool in Mazda Global Service Support (MGSS) under this campaign. Please enter the VIN in the tool if the customer does not have their parts available letter to confirm the vehicle can be repaired under this CSP. At this time, remaining customers in CSP14 and CSP15 must wait to receive notice that parts are available. Key Benefits of the Customer Service Program-Extended Warranty Coverage for Rear Brake Squeal: Mazda is expanding the standard brake pad coverage from 1-year/12,000 miles to 3-years/36,000 miles to cover repairs related to rear brake squeal. The owner is eligible for a one‑time replacement of redesigned rear brake pads at no cost if the brake squeal symptom matches a Technical Service Bulletin (TSB) which will be published prior to sending the Second notification. The redesigned brake pads will be covered under the vehicle’s original 3-year/36,000-mile warranty, or 1 year/12,000 miles from installation whichever provides longer coverage. |
| CSP14 Owner Ltr f | 2026-10-03. SERVICE BRAKES. CSP14 – 2024-2026 CX-90 Subject: Mazda Rear Brake Pad Customer Service Program Limited Warranty Extension – (CSP14 – CX-90 models) - Phase 1 Mailing – May 2026 In late April we announced two Customer Service Programs (CSP14 & CSP15) where certain vehicles are covered under these two Limited Warranty Extensions, (defined as “Covered Vehicle”); 2024-2026 CX-90 (CSP14) and 2025-2026 CX-70 (CSP15) produced November 18, 2025 and prior. Owner Notification: We are pleased to announce the first phase of Owner Letters will mail on May 29, 2026, to approximately 18,000 owners in campaign CSP14. As stated in our prior communication, we will send subsequent dealer emails with future phased mailings planned throughout Summer 2026. We have also released the Repair Procedure under TSB 04-003/26, the Parts & Warranty information and updated all dealer-facing FAQ documents. ATTENTION ALL DEALERS - Vehicles to be repaired: Due to limited parts supply only the vehicles in this notice can be repaired. To help your Mazda dealer staff identify which vehicles can be repaired we have created an Excel-based VIN look-up tool in Mazda Global Service Support (MGSS) under this campaign. Please enter the VIN in the tool if the customer does not have their parts available letter to confirm the vehicle can be repaired under this CSP. At this time, remaining customers in CSP14 and CSP15 must wait to receive notice that parts are available. Key Benefits of the Customer Service Program-Extended Warranty Coverage for Rear Brake Squeal: Mazda is expanding the standard brake pad coverage from 1-year/12,000 miles to 3-years/36,000 miles to cover repairs related to rear brake squeal. The owner is eligible for a one‑time replacement of redesigned rear brake pads at no cost if the brake squeal symptom matches a Technical Service Bulletin (TSB) which will be published prior to sending the Second notification. The redesigned brake pads will be covered under the vehicle’s original 3-year/36,000-mile warranty, or 1 year/12,000 miles from installation whichever provides longer coverage. |
| CSP14 Dlr Ltr d | 2026-10-03. SERVICE BRAKES. CSP14 – 2024-2026 CX-90 Subject: Mazda Rear Brake Pad Customer Service Program Limited Warranty Extension – (CSP14 – CX-90 models) - Phase 1 Mailing – May 2026 In late April we announced two Customer Service Programs (CSP14 & CSP15) where certain vehicles are covered under these two Limited Warranty Extensions, (defined as “Covered Vehicle”); 2024-2026 CX-90 (CSP14) and 2025-2026 CX-70 (CSP15) produced November 18, 2025 and prior. Owner Notification: We are pleased to announce the first phase of Owner Letters will mail on May 29, 2026, to approximately 18,000 owners in campaign CSP14. As stated in our prior communication, we will send subsequent dealer emails with future phased mailings planned throughout Summer 2026. We have also released the Repair Procedure under TSB 04-003/26, the Parts & Warranty information and updated all dealer-facing FAQ documents. ATTENTION ALL DEALERS - Vehicles to be repaired: Due to limited parts supply only the vehicles in this notice can be repaired. To help your Mazda dealer staff identify which vehicles can be repaired we have created an Excel-based VIN look-up tool in Mazda Global Service Support (MGSS) under this campaign. Please enter the VIN in the tool if the customer does not have their parts available letter to confirm the vehicle can be repaired under this CSP. At this time, remaining customers in CSP14 and CSP15 must wait to receive notice that parts are available. Key Benefits of the Customer Service Program-Extended Warranty Coverage for Rear Brake Squeal: Mazda is expanding the standard brake pad coverage from 1-year/12,000 miles to 3-years/36,000 miles to cover repairs related to rear brake squeal. The owner is eligible for a one‑time replacement of redesigned rear brake pads at no cost if the brake squeal symptom matches a Technical Service Bulletin (TSB) which will be published prior to sending the Second notification. The redesigned brake pads will be covered under the vehicle’s original 3-year/36,000-mile warranty, or 1 year/12,000 miles from installation whichever provides longer coverage. |
| CSP14_CSP15 Dlr FAQs a | 2026-09-03. SERVICE BRAKES. CSP14 – 2024-2026 CX-90 Subject: Mazda Rear Brake Pad Customer Service Program Limited Warranty Extension – (CSP14 – CX-90 models) - Phase 1 Mailing – May 2026 In late April we announced two Customer Service Programs (CSP14 & CSP15) where certain vehicles are covered under these two Limited Warranty Extensions, (defined as “Covered Vehicle”); 2024-2026 CX-90 (CSP14) and 2025-2026 CX-70 (CSP15) produced November 18, 2025 and prior. Owner Notification: We are pleased to announce the first phase of Owner Letters will mail on May 29, 2026, to approximately 18,000 owners in campaign CSP14. As stated in our prior communication, we will send subsequent dealer emails with future phased mailings planned throughout Summer 2026. We have also released the Repair Procedure under TSB 04-003/26, the Parts & Warranty information and updated all dealer-facing FAQ documents. ATTENTION ALL DEALERS - Vehicles to be repaired: Due to limited parts supply only the vehicles in this notice can be repaired. To help your Mazda dealer staff identify which vehicles can be repaired we have created an Excel-based VIN look-up tool in Mazda Global Service Support (MGSS) under this campaign. Please enter the VIN in the tool if the customer does not have their parts available letter to confirm the vehicle can be repaired under this CSP. At this time, remaining customers in CSP14 and CSP15 must wait to receive notice that parts are available. Key Benefits of the Customer Service Program-Extended Warranty Coverage for Rear Brake Squeal: Mazda is expanding the standard brake pad coverage from 1-year/12,000 miles to 3-years/36,000 miles to cover repairs related to rear brake squeal. The owner is eligible for a one‑time replacement of redesigned rear brake pads at no cost if the brake squeal symptom matches a Technical Service Bulletin (TSB) which will be published prior to sending the Second notification. The redesigned brake pads will be covered under the vehicle’s original 3-year/36,000-mile warranty, or 1 year/12,000 miles from installation whichever provides longer coverage. |
| CSP14 Repair c | 2026-09-03. SERVICE BRAKES. CSP14 – 2024-2026 CX-90 Subject: Mazda Rear Brake Pad Customer Service Program Limited Warranty Extension – (CSP14 – CX-90 models) - Phase 1 Mailing – May 2026 In late April we announced two Customer Service Programs (CSP14 & CSP15) where certain vehicles are covered under these two Limited Warranty Extensions, (defined as “Covered Vehicle”); 2024-2026 CX-90 (CSP14) and 2025-2026 CX-70 (CSP15) produced November 18, 2025 and prior. Owner Notification: We are pleased to announce the first phase of Owner Letters will mail on May 29, 2026, to approximately 18,000 owners in campaign CSP14. As stated in our prior communication, we will send subsequent dealer emails with future phased mailings planned throughout Summer 2026. We have also released the Repair Procedure under TSB 04-003/26, the Parts & Warranty information and updated all dealer-facing FAQ documents. ATTENTION ALL DEALERS - Vehicles to be repaired: Due to limited parts supply only the vehicles in this notice can be repaired. To help your Mazda dealer staff identify which vehicles can be repaired we have created an Excel-based VIN look-up tool in Mazda Global Service Support (MGSS) under this campaign. Please enter the VIN in the tool if the customer does not have their parts available letter to confirm the vehicle can be repaired under this CSP. At this time, remaining customers in CSP14 and CSP15 must wait to receive notice that parts are available. Key Benefits of the Customer Service Program-Extended Warranty Coverage for Rear Brake Squeal: Mazda is expanding the standard brake pad coverage from 1-year/12,000 miles to 3-years/36,000 miles to cover repairs related to rear brake squeal. The owner is eligible for a one‑time replacement of redesigned rear brake pads at no cost if the brake squeal symptom matches a Technical Service Bulletin (TSB) which will be published prior to sending the Second notification. The redesigned brake pads will be covered under the vehicle’s original 3-year/36,000-mile warranty, or 1 year/12,000 miles from installation whichever provides longer coverage. |
| CSP14 Parts_Warr d | 2026-09-03. SERVICE BRAKES. CSP14 – 2024-2026 CX-90 Subject: Mazda Rear Brake Pad Customer Service Program Limited Warranty Extension – (CSP14 – CX-90 models) - Phase 1 Mailing – May 2026 In late April we announced two Customer Service Programs (CSP14 & CSP15) where certain vehicles are covered under these two Limited Warranty Extensions, (defined as “Covered Vehicle”); 2024-2026 CX-90 (CSP14) and 2025-2026 CX-70 (CSP15) produced November 18, 2025 and prior. Owner Notification: We are pleased to announce the first phase of Owner Letters will mail on May 29, 2026, to approximately 18,000 owners in campaign CSP14. As stated in our prior communication, we will send subsequent dealer emails with future phased mailings planned throughout Summer 2026. We have also released the Repair Procedure under TSB 04-003/26, the Parts & Warranty information and updated all dealer-facing FAQ documents. ATTENTION ALL DEALERS - Vehicles to be repaired: Due to limited parts supply only the vehicles in this notice can be repaired. To help your Mazda dealer staff identify which vehicles can be repaired we have created an Excel-based VIN look-up tool in Mazda Global Service Support (MGSS) under this campaign. Please enter the VIN in the tool if the customer does not have their parts available letter to confirm the vehicle can be repaired under this CSP. At this time, remaining customers in CSP14 and CSP15 must wait to receive notice that parts are available. Key Benefits of the Customer Service Program-Extended Warranty Coverage for Rear Brake Squeal: Mazda is expanding the standard brake pad coverage from 1-year/12,000 miles to 3-years/36,000 miles to cover repairs related to rear brake squeal. The owner is eligible for a one‑time replacement of redesigned rear brake pads at no cost if the brake squeal symptom matches a Technical Service Bulletin (TSB) which will be published prior to sending the Second notification. The redesigned brake pads will be covered under the vehicle’s original 3-year/36,000-mile warranty, or 1 year/12,000 miles from installation whichever provides longer coverage. |
| CSP14 Owner Ltr e | 2026-09-03. SERVICE BRAKES. CSP14 – 2024-2026 CX-90 Subject: Mazda Rear Brake Pad Customer Service Program Limited Warranty Extension – (CSP14 – CX-90 models) - Phase 1 Mailing – May 2026 In late April we announced two Customer Service Programs (CSP14 & CSP15) where certain vehicles are covered under these two Limited Warranty Extensions, (defined as “Covered Vehicle”); 2024-2026 CX-90 (CSP14) and 2025-2026 CX-70 (CSP15) produced November 18, 2025 and prior. Owner Notification: We are pleased to announce the first phase of Owner Letters will mail on May 29, 2026, to approximately 18,000 owners in campaign CSP14. As stated in our prior communication, we will send subsequent dealer emails with future phased mailings planned throughout Summer 2026. We have also released the Repair Procedure under TSB 04-003/26, the Parts & Warranty information and updated all dealer-facing FAQ documents. ATTENTION ALL DEALERS - Vehicles to be repaired: Due to limited parts supply only the vehicles in this notice can be repaired. To help your Mazda dealer staff identify which vehicles can be repaired we have created an Excel-based VIN look-up tool in Mazda Global Service Support (MGSS) under this campaign. Please enter the VIN in the tool if the customer does not have their parts available letter to confirm the vehicle can be repaired under this CSP. At this time, remaining customers in CSP14 and CSP15 must wait to receive notice that parts are available. Key Benefits of the Customer Service Program-Extended Warranty Coverage for Rear Brake Squeal: Mazda is expanding the standard brake pad coverage from 1-year/12,000 miles to 3-years/36,000 miles to cover repairs related to rear brake squeal. The owner is eligible for a one‑time replacement of redesigned rear brake pads at no cost if the brake squeal symptom matches a Technical Service Bulletin (TSB) which will be published prior to sending the Second notification. The redesigned brake pads will be covered under the vehicle’s original 3-year/36,000-mile warranty, or 1 year/12,000 miles from installation whichever provides longer coverage. |
| CSP14 Owner Ltr d | 2026-09-02. SERVICE BRAKES. CSP14 – 2024-2026 CX-90 Subject: Mazda Rear Brake Pad Customer Service Program Limited Warranty Extension – (CSP14 – CX-90 models) - Phase 1 Mailing – May 2026 In late April we announced two Customer Service Programs (CSP14 & CSP15) where certain vehicles are covered under these two Limited Warranty Extensions, (defined as “Covered Vehicle”); 2024-2026 CX-90 (CSP14) and 2025-2026 CX-70 (CSP15) produced November 18, 2025 and prior. Owner Notification: We are pleased to announce the first phase of Owner Letters will mail on May 29, 2026, to approximately 18,000 owners in campaign CSP14. As stated in our prior communication, we will send subsequent dealer emails with future phased mailings planned throughout Summer 2026. We have also released the Repair Procedure under TSB 04-003/26, the Parts & Warranty information and updated all dealer-facing FAQ documents. ATTENTION ALL DEALERS - Vehicles to be repaired: Due to limited parts supply only the vehicles in this notice can be repaired. To help your Mazda dealer staff identify which vehicles can be repaired we have created an Excel-based VIN look-up tool in Mazda Global Service Support (MGSS) under this campaign. Please enter the VIN in the tool if the customer does not have their parts available letter to confirm the vehicle can be repaired under this CSP. At this time, remaining customers in CSP14 and CSP15 must wait to receive notice that parts are available. Key Benefits of the Customer Service Program-Extended Warranty Coverage for Rear Brake Squeal: Mazda is expanding the standard brake pad coverage from 1-year/12,000 miles to 3-years/36,000 miles to cover repairs related to rear brake squeal. The owner is eligible for a one‑time replacement of redesigned rear brake pads at no cost if the brake squeal symptom matches a Technical Service Bulletin (TSB) which will be published prior to sending the Second notification. The redesigned brake pads will be covered under the vehicle’s original 3-year/36,000-mile warranty, or 1 year/12,000 miles from installation whichever provides longer coverage. |
| CSP14 Dlr Ltr c | 2026-09-02. SERVICE BRAKES. CSP14 – 2024-2026 CX-90 Subject: Mazda Rear Brake Pad Customer Service Program Limited Warranty Extension – (CSP14 – CX-90 models) - Phase 1 Mailing – May 2026 In late April we announced two Customer Service Programs (CSP14 & CSP15) where certain vehicles are covered under these two Limited Warranty Extensions, (defined as “Covered Vehicle”); 2024-2026 CX-90 (CSP14) and 2025-2026 CX-70 (CSP15) produced November 18, 2025 and prior. Owner Notification: We are pleased to announce the first phase of Owner Letters will mail on May 29, 2026, to approximately 18,000 owners in campaign CSP14. As stated in our prior communication, we will send subsequent dealer emails with future phased mailings planned throughout Summer 2026. We have also released the Repair Procedure under TSB 04-003/26, the Parts & Warranty information and updated all dealer-facing FAQ documents. ATTENTION ALL DEALERS - Vehicles to be repaired: Due to limited parts supply only the vehicles in this notice can be repaired. To help your Mazda dealer staff identify which vehicles can be repaired we have created an Excel-based VIN look-up tool in Mazda Global Service Support (MGSS) under this campaign. Please enter the VIN in the tool if the customer does not have their parts available letter to confirm the vehicle can be repaired under this CSP. At this time, remaining customers in CSP14 and CSP15 must wait to receive notice that parts are available. Key Benefits of the Customer Service Program-Extended Warranty Coverage for Rear Brake Squeal: Mazda is expanding the standard brake pad coverage from 1-year/12,000 miles to 3-years/36,000 miles to cover repairs related to rear brake squeal. The owner is eligible for a one‑time replacement of redesigned rear brake pads at no cost if the brake squeal symptom matches a Technical Service Bulletin (TSB) which will be published prior to sending the Second notification. The redesigned brake pads will be covered under the vehicle’s original 3-year/36,000-mile warranty, or 1 year/12,000 miles from installation whichever provides longer coverage. |
| CSP14_CSP15 Dlr FAQs | 2026-08-05. SERVICE BRAKES. CSP14 – 2024-2026 CX-90 Subject: Mazda Rear Brake Pad Customer Service Program Limited Warranty Extension – (CSP14 – CX-90 models) - Phase 1 Mailing – May 2026 In late April we announced two Customer Service Programs (CSP14 & CSP15) where certain vehicles are covered under these two Limited Warranty Extensions, (defined as “Covered Vehicle”); 2024-2026 CX-90 (CSP14) and 2025-2026 CX-70 (CSP15) produced November 18, 2025 and prior. Owner Notification: We are pleased to announce the first phase of Owner Letters will mail on May 29, 2026, to approximately 18,000 owners in campaign CSP14. As stated in our prior communication, we will send subsequent dealer emails with future phased mailings planned throughout Summer 2026. We have also released the Repair Procedure under TSB 04-003/26, the Parts & Warranty information and updated all dealer-facing FAQ documents. ATTENTION ALL DEALERS - Vehicles to be repaired: Due to limited parts supply only the vehicles in this notice can be repaired. To help your Mazda dealer staff identify which vehicles can be repaired we have created an Excel-based VIN look-up tool in Mazda Global Service Support (MGSS) under this campaign. Please enter the VIN in the tool if the customer does not have their parts available letter to confirm the vehicle can be repaired under this CSP. At this time, remaining customers in CSP14 and CSP15 must wait to receive notice that parts are available. Key Benefits of the Customer Service Program-Extended Warranty Coverage for Rear Brake Squeal: Mazda is expanding the standard brake pad coverage from 1-year/12,000 miles to 3-years/36,000 miles to cover repairs related to rear brake squeal. The owner is eligible for a one‑time replacement of redesigned rear brake pads at no cost if the brake squeal symptom matches a Technical Service Bulletin (TSB) which will be published prior to sending the Second notification. The redesigned brake pads will be covered under the vehicle’s original 3-year/36,000-mile warranty, or 1 year/12,000 miles from installation whichever provides longer coverage. |
| CSP14 VINs | 2026-08-05. SERVICE BRAKES. CSP14 – 2024-2026 CX-90 Subject: Mazda Rear Brake Pad Customer Service Program Limited Warranty Extension – (CSP14 – CX-90 models) - Phase 1 Mailing – May 2026 In late April we announced two Customer Service Programs (CSP14 & CSP15) where certain vehicles are covered under these two Limited Warranty Extensions, (defined as “Covered Vehicle”); 2024-2026 CX-90 (CSP14) and 2025-2026 CX-70 (CSP15) produced November 18, 2025 and prior. Owner Notification: We are pleased to announce the first phase of Owner Letters will mail on May 29, 2026, to approximately 18,000 owners in campaign CSP14. As stated in our prior communication, we will send subsequent dealer emails with future phased mailings planned throughout Summer 2026. We have also released the Repair Procedure under TSB 04-003/26, the Parts & Warranty information and updated all dealer-facing FAQ documents. ATTENTION ALL DEALERS - Vehicles to be repaired: Due to limited parts supply only the vehicles in this notice can be repaired. To help your Mazda dealer staff identify which vehicles can be repaired we have created an Excel-based VIN look-up tool in Mazda Global Service Support (MGSS) under this campaign. Please enter the VIN in the tool if the customer does not have their parts available letter to confirm the vehicle can be repaired under this CSP. At this time, remaining customers in CSP14 and CSP15 must wait to receive notice that parts are available. Key Benefits of the Customer Service Program-Extended Warranty Coverage for Rear Brake Squeal: Mazda is expanding the standard brake pad coverage from 1-year/12,000 miles to 3-years/36,000 miles to cover repairs related to rear brake squeal. The owner is eligible for a one‑time replacement of redesigned rear brake pads at no cost if the brake squeal symptom matches a Technical Service Bulletin (TSB) which will be published prior to sending the Second notification. The redesigned brake pads will be covered under the vehicle’s original 3-year/36,000-mile warranty, or 1 year/12,000 miles from installation whichever provides longer coverage. |
| CSP14 Repair b | 2026-08-05. SERVICE BRAKES. CSP14 – 2024-2026 CX-90 Subject: Mazda Rear Brake Pad Customer Service Program Limited Warranty Extension – (CSP14 – CX-90 models) - Phase 1 Mailing – May 2026 In late April we announced two Customer Service Programs (CSP14 & CSP15) where certain vehicles are covered under these two Limited Warranty Extensions, (defined as “Covered Vehicle”); 2024-2026 CX-90 (CSP14) and 2025-2026 CX-70 (CSP15) produced November 18, 2025 and prior. Owner Notification: We are pleased to announce the first phase of Owner Letters will mail on May 29, 2026, to approximately 18,000 owners in campaign CSP14. As stated in our prior communication, we will send subsequent dealer emails with future phased mailings planned throughout Summer 2026. We have also released the Repair Procedure under TSB 04-003/26, the Parts & Warranty information and updated all dealer-facing FAQ documents. ATTENTION ALL DEALERS - Vehicles to be repaired: Due to limited parts supply only the vehicles in this notice can be repaired. To help your Mazda dealer staff identify which vehicles can be repaired we have created an Excel-based VIN look-up tool in Mazda Global Service Support (MGSS) under this campaign. Please enter the VIN in the tool if the customer does not have their parts available letter to confirm the vehicle can be repaired under this CSP. At this time, remaining customers in CSP14 and CSP15 must wait to receive notice that parts are available. Key Benefits of the Customer Service Program-Extended Warranty Coverage for Rear Brake Squeal: Mazda is expanding the standard brake pad coverage from 1-year/12,000 miles to 3-years/36,000 miles to cover repairs related to rear brake squeal. The owner is eligible for a one‑time replacement of redesigned rear brake pads at no cost if the brake squeal symptom matches a Technical Service Bulletin (TSB) which will be published prior to sending the Second notification. The redesigned brake pads will be covered under the vehicle’s original 3-year/36,000-mile warranty, or 1 year/12,000 miles from installation whichever provides longer coverage. |
| CSP14 Parts_Warr c | 2026-08-05. SERVICE BRAKES. CSP14 – 2024-2026 CX-90 Subject: Mazda Rear Brake Pad Customer Service Program Limited Warranty Extension – (CSP14 – CX-90 models) - Phase 1 Mailing – May 2026 In late April we announced two Customer Service Programs (CSP14 & CSP15) where certain vehicles are covered under these two Limited Warranty Extensions, (defined as “Covered Vehicle”); 2024-2026 CX-90 (CSP14) and 2025-2026 CX-70 (CSP15) produced November 18, 2025 and prior. Owner Notification: We are pleased to announce the first phase of Owner Letters will mail on May 29, 2026, to approximately 18,000 owners in campaign CSP14. As stated in our prior communication, we will send subsequent dealer emails with future phased mailings planned throughout Summer 2026. We have also released the Repair Procedure under TSB 04-003/26, the Parts & Warranty information and updated all dealer-facing FAQ documents. ATTENTION ALL DEALERS - Vehicles to be repaired: Due to limited parts supply only the vehicles in this notice can be repaired. To help your Mazda dealer staff identify which vehicles can be repaired we have created an Excel-based VIN look-up tool in Mazda Global Service Support (MGSS) under this campaign. Please enter the VIN in the tool if the customer does not have their parts available letter to confirm the vehicle can be repaired under this CSP. At this time, remaining customers in CSP14 and CSP15 must wait to receive notice that parts are available. Key Benefits of the Customer Service Program-Extended Warranty Coverage for Rear Brake Squeal: Mazda is expanding the standard brake pad coverage from 1-year/12,000 miles to 3-years/36,000 miles to cover repairs related to rear brake squeal. The owner is eligible for a one‑time replacement of redesigned rear brake pads at no cost if the brake squeal symptom matches a Technical Service Bulletin (TSB) which will be published prior to sending the Second notification. The redesigned brake pads will be covered under the vehicle’s original 3-year/36,000-mile warranty, or 1 year/12,000 miles from installation whichever provides longer coverage. |
| CSP14 Owner Ltr c | 2026-08-05. SERVICE BRAKES. CSP14 – 2024-2026 CX-90 Subject: Mazda Rear Brake Pad Customer Service Program Limited Warranty Extension – (CSP14 – CX-90 models) - Phase 1 Mailing – May 2026 In late April we announced two Customer Service Programs (CSP14 & CSP15) where certain vehicles are covered under these two Limited Warranty Extensions, (defined as “Covered Vehicle”); 2024-2026 CX-90 (CSP14) and 2025-2026 CX-70 (CSP15) produced November 18, 2025 and prior. Owner Notification: We are pleased to announce the first phase of Owner Letters will mail on May 29, 2026, to approximately 18,000 owners in campaign CSP14. As stated in our prior communication, we will send subsequent dealer emails with future phased mailings planned throughout Summer 2026. We have also released the Repair Procedure under TSB 04-003/26, the Parts & Warranty information and updated all dealer-facing FAQ documents. ATTENTION ALL DEALERS - Vehicles to be repaired: Due to limited parts supply only the vehicles in this notice can be repaired. To help your Mazda dealer staff identify which vehicles can be repaired we have created an Excel-based VIN look-up tool in Mazda Global Service Support (MGSS) under this campaign. Please enter the VIN in the tool if the customer does not have their parts available letter to confirm the vehicle can be repaired under this CSP. At this time, remaining customers in CSP14 and CSP15 must wait to receive notice that parts are available. Key Benefits of the Customer Service Program-Extended Warranty Coverage for Rear Brake Squeal: Mazda is expanding the standard brake pad coverage from 1-year/12,000 miles to 3-years/36,000 miles to cover repairs related to rear brake squeal. The owner is eligible for a one‑time replacement of redesigned rear brake pads at no cost if the brake squeal symptom matches a Technical Service Bulletin (TSB) which will be published prior to sending the Second notification. The redesigned brake pads will be covered under the vehicle’s original 3-year/36,000-mile warranty, or 1 year/12,000 miles from installation whichever provides longer coverage. |
| CSP14 Owner Ltr b | 2026-08-05. SERVICE BRAKES. CSP14 – 2024-2026 CX-90 Subject: Mazda Rear Brake Pad Customer Service Program Limited Warranty Extension – (CSP14 – CX-90 models) - Phase 1 Mailing – May 2026 In late April we announced two Customer Service Programs (CSP14 & CSP15) where certain vehicles are covered under these two Limited Warranty Extensions, (defined as “Covered Vehicle”); 2024-2026 CX-90 (CSP14) and 2025-2026 CX-70 (CSP15) produced November 18, 2025 and prior. Owner Notification: We are pleased to announce the first phase of Owner Letters will mail on May 29, 2026, to approximately 18,000 owners in campaign CSP14. As stated in our prior communication, we will send subsequent dealer emails with future phased mailings planned throughout Summer 2026. We have also released the Repair Procedure under TSB 04-003/26, the Parts & Warranty information and updated all dealer-facing FAQ documents. ATTENTION ALL DEALERS - Vehicles to be repaired: Due to limited parts supply only the vehicles in this notice can be repaired. To help your Mazda dealer staff identify which vehicles can be repaired we have created an Excel-based VIN look-up tool in Mazda Global Service Support (MGSS) under this campaign. Please enter the VIN in the tool if the customer does not have their parts available letter to confirm the vehicle can be repaired under this CSP. At this time, remaining customers in CSP14 and CSP15 must wait to receive notice that parts are available. Key Benefits of the Customer Service Program-Extended Warranty Coverage for Rear Brake Squeal: Mazda is expanding the standard brake pad coverage from 1-year/12,000 miles to 3-years/36,000 miles to cover repairs related to rear brake squeal. The owner is eligible for a one‑time replacement of redesigned rear brake pads at no cost if the brake squeal symptom matches a Technical Service Bulletin (TSB) which will be published prior to sending the Second notification. The redesigned brake pads will be covered under the vehicle’s original 3-year/36,000-mile warranty, or 1 year/12,000 miles from installation whichever provides longer coverage. |
| CSP14 Dlr Ltr b | 2026-08-05. SERVICE BRAKES. CSP14 – 2024-2026 CX-90 Subject: Mazda Rear Brake Pad Customer Service Program Limited Warranty Extension – (CSP14 – CX-90 models) - Phase 1 Mailing – May 2026 In late April we announced two Customer Service Programs (CSP14 & CSP15) where certain vehicles are covered under these two Limited Warranty Extensions, (defined as “Covered Vehicle”); 2024-2026 CX-90 (CSP14) and 2025-2026 CX-70 (CSP15) produced November 18, 2025 and prior. Owner Notification: We are pleased to announce the first phase of Owner Letters will mail on May 29, 2026, to approximately 18,000 owners in campaign CSP14. As stated in our prior communication, we will send subsequent dealer emails with future phased mailings planned throughout Summer 2026. We have also released the Repair Procedure under TSB 04-003/26, the Parts & Warranty information and updated all dealer-facing FAQ documents. ATTENTION ALL DEALERS - Vehicles to be repaired: Due to limited parts supply only the vehicles in this notice can be repaired. To help your Mazda dealer staff identify which vehicles can be repaired we have created an Excel-based VIN look-up tool in Mazda Global Service Support (MGSS) under this campaign. Please enter the VIN in the tool if the customer does not have their parts available letter to confirm the vehicle can be repaired under this CSP. At this time, remaining customers in CSP14 and CSP15 must wait to receive notice that parts are available. Key Benefits of the Customer Service Program-Extended Warranty Coverage for Rear Brake Squeal: Mazda is expanding the standard brake pad coverage from 1-year/12,000 miles to 3-years/36,000 miles to cover repairs related to rear brake squeal. The owner is eligible for a one‑time replacement of redesigned rear brake pads at no cost if the brake squeal symptom matches a Technical Service Bulletin (TSB) which will be published prior to sending the Second notification. The redesigned brake pads will be covered under the vehicle’s original 3-year/36,000-mile warranty, or 1 year/12,000 miles from installation whichever provides longer coverage. |
| CSP14 Repair a | 2026-07-03. SERVICE BRAKES. CSP14 – 2024-2026 CX-90 Subject: Mazda Rear Brake Pad Customer Service Program Limited Warranty Extension – (CSP14 – CX-90 models) - Phase 1 Mailing – May 2026 In late April we announced two Customer Service Programs (CSP14 & CSP15) where certain vehicles are covered under these two Limited Warranty Extensions, (defined as “Covered Vehicle”); 2024-2026 CX-90 (CSP14) and 2025-2026 CX-70 (CSP15) produced November 18, 2025 and prior. Owner Notification: We are pleased to announce the first phase of Owner Letters will mail on May 29, 2026, to approximately 18,000 owners in campaign CSP14. As stated in our prior communication, we will send subsequent dealer emails with future phased mailings planned throughout Summer 2026. We have also released the Repair Procedure under TSB 04-003/26, the Parts & Warranty information and updated all dealer-facing FAQ documents. ATTENTION ALL DEALERS - Vehicles to be repaired: Due to limited parts supply only the vehicles in this notice can be repaired. To help your Mazda dealer staff identify which vehicles can be repaired we have created an Excel-based VIN look-up tool in Mazda Global Service Support (MGSS) under this campaign. Please enter the VIN in the tool if the customer does not have their parts available letter to confirm the vehicle can be repaired under this CSP. At this time, remaining customers in CSP14 and CSP15 must wait to receive notice that parts are available. Key Benefits of the Customer Service Program-Extended Warranty Coverage for Rear Brake Squeal: Mazda is expanding the standard brake pad coverage from 1-year/12,000 miles to 3-years/36,000 miles to cover repairs related to rear brake squeal. The owner is eligible for a one‑time replacement of redesigned rear brake pads at no cost if the brake squeal symptom matches a Technical Service Bulletin (TSB) which will be published prior to sending the Second notification. The redesigned brake pads will be covered under the vehicle’s original 3-year/36,000-mile warranty, or 1 year/12,000 miles from installation whichever provides longer coverage. |
| CSP14 Parts_Warr c | 2026-07-03. SERVICE BRAKES. CSP14 – 2024-2026 CX-90 Subject: Mazda Rear Brake Pad Customer Service Program Limited Warranty Extension – (CSP14 – CX-90 models) - Phase 1 Mailing – May 2026 In late April we announced two Customer Service Programs (CSP14 & CSP15) where certain vehicles are covered under these two Limited Warranty Extensions, (defined as “Covered Vehicle”); 2024-2026 CX-90 (CSP14) and 2025-2026 CX-70 (CSP15) produced November 18, 2025 and prior. Owner Notification: We are pleased to announce the first phase of Owner Letters will mail on May 29, 2026, to approximately 18,000 owners in campaign CSP14. As stated in our prior communication, we will send subsequent dealer emails with future phased mailings planned throughout Summer 2026. We have also released the Repair Procedure under TSB 04-003/26, the Parts & Warranty information and updated all dealer-facing FAQ documents. ATTENTION ALL DEALERS - Vehicles to be repaired: Due to limited parts supply only the vehicles in this notice can be repaired. To help your Mazda dealer staff identify which vehicles can be repaired we have created an Excel-based VIN look-up tool in Mazda Global Service Support (MGSS) under this campaign. Please enter the VIN in the tool if the customer does not have their parts available letter to confirm the vehicle can be repaired under this CSP. At this time, remaining customers in CSP14 and CSP15 must wait to receive notice that parts are available. Key Benefits of the Customer Service Program-Extended Warranty Coverage for Rear Brake Squeal: Mazda is expanding the standard brake pad coverage from 1-year/12,000 miles to 3-years/36,000 miles to cover repairs related to rear brake squeal. The owner is eligible for a one‑time replacement of redesigned rear brake pads at no cost if the brake squeal symptom matches a Technical Service Bulletin (TSB) which will be published prior to sending the Second notification. The redesigned brake pads will be covered under the vehicle’s original 3-year/36,000-mile warranty, or 1 year/12,000 miles from installation whichever provides longer coverage. |
| CSP14 Parts_Warr b | 2026-07-03. SERVICE BRAKES. CSP14 – 2024-2026 CX-90 Subject: Mazda Rear Brake Pad Customer Service Program Limited Warranty Extension – (CSP14 – CX-90 models) - Phase 1 Mailing – May 2026 In late April we announced two Customer Service Programs (CSP14 & CSP15) where certain vehicles are covered under these two Limited Warranty Extensions, (defined as “Covered Vehicle”); 2024-2026 CX-90 (CSP14) and 2025-2026 CX-70 (CSP15) produced November 18, 2025 and prior. Owner Notification: We are pleased to announce the first phase of Owner Letters will mail on May 29, 2026, to approximately 18,000 owners in campaign CSP14. As stated in our prior communication, we will send subsequent dealer emails with future phased mailings planned throughout Summer 2026. We have also released the Repair Procedure under TSB 04-003/26, the Parts & Warranty information and updated all dealer-facing FAQ documents. ATTENTION ALL DEALERS - Vehicles to be repaired: Due to limited parts supply only the vehicles in this notice can be repaired. To help your Mazda dealer staff identify which vehicles can be repaired we have created an Excel-based VIN look-up tool in Mazda Global Service Support (MGSS) under this campaign. Please enter the VIN in the tool if the customer does not have their parts available letter to confirm the vehicle can be repaired under this CSP. At this time, remaining customers in CSP14 and CSP15 must wait to receive notice that parts are available. Key Benefits of the Customer Service Program-Extended Warranty Coverage for Rear Brake Squeal: Mazda is expanding the standard brake pad coverage from 1-year/12,000 miles to 3-years/36,000 miles to cover repairs related to rear brake squeal. The owner is eligible for a one‑time replacement of redesigned rear brake pads at no cost if the brake squeal symptom matches a Technical Service Bulletin (TSB) which will be published prior to sending the Second notification. The redesigned brake pads will be covered under the vehicle’s original 3-year/36,000-mile warranty, or 1 year/12,000 miles from installation whichever provides longer coverage. |
| CSP14 CSP15 Parts_Warr b | 2026-06-05. SERVICE BRAKES. CSP14 CSP15 Subject: Mazda Rear Brake Pad Customer Service Program Limited Warranty Extension – (CSP14 – CX-90 models) - Phase 1 Mailing – May 2026 In late April we announced two Customer Service Programs (CSP14 & CSP15) where certain vehicles are covered under these two Limited Warranty Extensions, (defined as “Covered Vehicle”); 2024-2026 CX-90 (CSP14) and 2025-2026 CX-70 (CSP15) produced November 18, 2025 and prior. Owner Notification: We are pleased to announce the first phase of Owner Letters will mail on May 29, 2026, to approximately 18,000 owners in campaign CSP14. As stated in our prior communication, we will send subsequent dealer emails with future phased mailings planned throughout Summer 2026. We have also released the Repair Procedure under TSB 04-003/26, the Parts & Warranty information and updated all dealer-facing FAQ documents. ATTENTION ALL DEALERS - Vehicles to be repaired: Due to limited parts supply only the vehicles in this notice can be repaired. To help your Mazda dealer staff identify which vehicles can be repaired we have created an Excel-based VIN look-up tool in Mazda Global Service Support (MGSS) under this campaign. Please enter the VIN in the tool if the customer does not have their parts available letter to confirm the vehicle can be repaired under this CSP. At this time, remaining customers in CSP14 and CSP15 must wait to receive notice that parts are available. Key Benefits of the Customer Service Program-Extended Warranty Coverage for Rear Brake Squeal: Mazda is expanding the standard brake pad coverage from 1-year/12,000 miles to 3-years/36,000 miles to cover repairs related to rear brake squeal. The owner is eligible for a one‑time replacement of redesigned rear brake pads at no cost if the brake squeal symptom matches a Technical Service Bulletin (TSB) which will be published prior to sending the Second notification. The redesigned brake pads will be covered under the vehicle’s original 3-year/36,000-mile warranty, or 1 year/12,000 miles from installation whichever provides longer coverage. |
| CSP14 CSP15 Parts_Warr a | 2026-06-05. SERVICE BRAKES. CSP14 CSP15 Subject: Mazda Rear Brake Pad Customer Service Program Limited Warranty Extension – (CSP14 – CX-90 models) - Phase 1 Mailing – May 2026 In late April we announced two Customer Service Programs (CSP14 & CSP15) where certain vehicles are covered under these two Limited Warranty Extensions, (defined as “Covered Vehicle”); 2024-2026 CX-90 (CSP14) and 2025-2026 CX-70 (CSP15) produced November 18, 2025 and prior. Owner Notification: We are pleased to announce the first phase of Owner Letters will mail on May 29, 2026, to approximately 18,000 owners in campaign CSP14. As stated in our prior communication, we will send subsequent dealer emails with future phased mailings planned throughout Summer 2026. We have also released the Repair Procedure under TSB 04-003/26, the Parts & Warranty information and updated all dealer-facing FAQ documents. ATTENTION ALL DEALERS - Vehicles to be repaired: Due to limited parts supply only the vehicles in this notice can be repaired. To help your Mazda dealer staff identify which vehicles can be repaired we have created an Excel-based VIN look-up tool in Mazda Global Service Support (MGSS) under this campaign. Please enter the VIN in the tool if the customer does not have their parts available letter to confirm the vehicle can be repaired under this CSP. At this time, remaining customers in CSP14 and CSP15 must wait to receive notice that parts are available. Key Benefits of the Customer Service Program-Extended Warranty Coverage for Rear Brake Squeal: Mazda is expanding the standard brake pad coverage from 1-year/12,000 miles to 3-years/36,000 miles to cover repairs related to rear brake squeal. The owner is eligible for a one‑time replacement of redesigned rear brake pads at no cost if the brake squeal symptom matches a Technical Service Bulletin (TSB) which will be published prior to sending the Second notification. The redesigned brake pads will be covered under the vehicle’s original 3-year/36,000-mile warranty, or 1 year/12,000 miles from installation whichever provides longer coverage. |
| CSP14 CSP15 Dlr Ltr a | 2026-06-05. SERVICE BRAKES. CSP14 CSP15 Subject: Mazda Rear Brake Pad Customer Service Program Limited Warranty Extension – (CSP14 – CX-90 models) - Phase 1 Mailing – May 2026 In late April we announced two Customer Service Programs (CSP14 & CSP15) where certain vehicles are covered under these two Limited Warranty Extensions, (defined as “Covered Vehicle”); 2024-2026 CX-90 (CSP14) and 2025-2026 CX-70 (CSP15) produced November 18, 2025 and prior. Owner Notification: We are pleased to announce the first phase of Owner Letters will mail on May 29, 2026, to approximately 18,000 owners in campaign CSP14. As stated in our prior communication, we will send subsequent dealer emails with future phased mailings planned throughout Summer 2026. We have also released the Repair Procedure under TSB 04-003/26, the Parts & Warranty information and updated all dealer-facing FAQ documents. ATTENTION ALL DEALERS - Vehicles to be repaired: Due to limited parts supply only the vehicles in this notice can be repaired. To help your Mazda dealer staff identify which vehicles can be repaired we have created an Excel-based VIN look-up tool in Mazda Global Service Support (MGSS) under this campaign. Please enter the VIN in the tool if the customer does not have their parts available letter to confirm the vehicle can be repaired under this CSP. At this time, remaining customers in CSP14 and CSP15 must wait to receive notice that parts are available. Key Benefits of the Customer Service Program-Extended Warranty Coverage for Rear Brake Squeal: Mazda is expanding the standard brake pad coverage from 1-year/12,000 miles to 3-years/36,000 miles to cover repairs related to rear brake squeal. The owner is eligible for a one‑time replacement of redesigned rear brake pads at no cost if the brake squeal symptom matches a Technical Service Bulletin (TSB) which will be published prior to sending the Second notification. The redesigned brake pads will be covered under the vehicle’s original 3-year/36,000-mile warranty, or 1 year/12,000 miles from installation whichever provides longer coverage. |
A warranty extension may pay for a repair after the basic warranty has ended. Read the document for which vehicles and which repair it covers.
By type
By component
By trouble code
By topic
| SA-042-26a | 2026-10-03. Service bulletin. ELECTRICAL SYSTEM; UNKNOWN OR OTHER. Mazda Connected Services - Frequently Asked Questions (FAQ) This Service Alert supersedes the previously issued SAs listed below. The changes are noted in Red text. SA-042/26 06/30/26 DESCRIPTION Frequently Asked Questions (FAQ) Index General Questions MAZDA CONNECT Indication Setup and Getting Started Dealer Processes Registration / Enrollment / Take-Over Customer Subscription Status WI-FI General Informatio Opening the TCU Communication Line WI-FI How-To Conditions for Remote Engine Start Will Not Function WI-FI Trial Period Conditions for Remote Engine Start Function Will turn engine OFF Interacting With The App TCU Communication Line Status Service Issues Educational Videos Troubleshooting Resources MyMazda App Error Codes Customer Opt-Out |
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| SA-041-26a | 2026-10-03. Service bulletin. ELECTRICAL SYSTEM. DESCRIPTION If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be the cause of the electrical concern. Below are a few examples of unusual electrical concerns caused by aftermarket devices. Examples: 1. Devices connected to the DLC-2 (battery discharge/DTC stored) 2. Devices plugged into the 12V outlet 3. GPS tracking device (engine no start/battery discharge) 4. Dash cam (DTC stored) 5. Non-certified USB cable (Apple Carplay™/ Android Auto™ will not connect) 6. Over-sized wheels/tires (incorrect GPS location) 7. DTC C0023:14 8. Decorative trim and/or cover on the START/STOP ENGINE button |
| CSP14_CSP15 Dlr FAQs b | 2026-10-03. Warranty extension. SERVICE BRAKES. CSP14 – 2024-2026 CX-90 Subject: Mazda Rear Brake Pad Customer Service Program Limited Warranty Extension – (CSP14 – CX-90 models) - Phase 1 Mailing – May 2026 In late April we announced two Customer Service Programs (CSP14 & CSP15) where certain vehicles are covered under these two Limited Warranty Extensions, (defined as “Covered Vehicle”); 2024-2026 CX-90 (CSP14) and 2025-2026 CX-70 (CSP15) produced November 18, 2025 and prior. Owner Notification: We are pleased to announce the first phase of Owner Letters will mail on May 29, 2026, to approximately 18,000 owners in campaign CSP14. As stated in our prior communication, we will send subsequent dealer emails with future phased mailings planned throughout Summer 2026. We have also released the Repair Procedure under TSB 04-003/26, the Parts & Warranty information and updated all dealer-facing FAQ documents. ATTENTION ALL DEALERS - Vehicles to be repaired: Due to limited parts supply only the vehicles in this notice can be repaired. To help your Mazda dealer staff identify which vehicles can be repaired we have created an Excel-based VIN look-up tool in Mazda Global Service Support (MGSS) under this campaign. Please enter the VIN in the tool if the customer does not have their parts available letter to confirm the vehicle can be repaired under this CSP. At this time, remaining customers in CSP14 and CSP15 must wait to receive notice that parts are available. Key Benefits of the Customer Service Program-Extended Warranty Coverage for Rear Brake Squeal: Mazda is expanding the standard brake pad coverage from 1-year/12,000 miles to 3-years/36,000 miles to cover repairs related to rear brake squeal. The owner is eligible for a one‑time replacement of redesigned rear brake pads at no cost if the brake squeal symptom matches a Technical Service Bulletin (TSB) which will be published prior to sending the Second notification. The redesigned brake pads will be covered under the vehicle’s original 3-year/36,000-mile warranty, or 1 year/12,000 miles from installation whichever provides longer coverage. |
| CSP14 Repair d | 2026-10-03. Warranty extension. SERVICE BRAKES. CSP14 – 2024-2026 CX-90 Subject: Mazda Rear Brake Pad Customer Service Program Limited Warranty Extension – (CSP14 – CX-90 models) - Phase 1 Mailing – May 2026 In late April we announced two Customer Service Programs (CSP14 & CSP15) where certain vehicles are covered under these two Limited Warranty Extensions, (defined as “Covered Vehicle”); 2024-2026 CX-90 (CSP14) and 2025-2026 CX-70 (CSP15) produced November 18, 2025 and prior. Owner Notification: We are pleased to announce the first phase of Owner Letters will mail on May 29, 2026, to approximately 18,000 owners in campaign CSP14. As stated in our prior communication, we will send subsequent dealer emails with future phased mailings planned throughout Summer 2026. We have also released the Repair Procedure under TSB 04-003/26, the Parts & Warranty information and updated all dealer-facing FAQ documents. ATTENTION ALL DEALERS - Vehicles to be repaired: Due to limited parts supply only the vehicles in this notice can be repaired. To help your Mazda dealer staff identify which vehicles can be repaired we have created an Excel-based VIN look-up tool in Mazda Global Service Support (MGSS) under this campaign. Please enter the VIN in the tool if the customer does not have their parts available letter to confirm the vehicle can be repaired under this CSP. At this time, remaining customers in CSP14 and CSP15 must wait to receive notice that parts are available. Key Benefits of the Customer Service Program-Extended Warranty Coverage for Rear Brake Squeal: Mazda is expanding the standard brake pad coverage from 1-year/12,000 miles to 3-years/36,000 miles to cover repairs related to rear brake squeal. The owner is eligible for a one‑time replacement of redesigned rear brake pads at no cost if the brake squeal symptom matches a Technical Service Bulletin (TSB) which will be published prior to sending the Second notification. The redesigned brake pads will be covered under the vehicle’s original 3-year/36,000-mile warranty, or 1 year/12,000 miles from installation whichever provides longer coverage. |
| CSP14 Parts_Warr e | 2026-10-03. Warranty extension. SERVICE BRAKES. CSP14 – 2024-2026 CX-90 Subject: Mazda Rear Brake Pad Customer Service Program Limited Warranty Extension – (CSP14 – CX-90 models) - Phase 1 Mailing – May 2026 In late April we announced two Customer Service Programs (CSP14 & CSP15) where certain vehicles are covered under these two Limited Warranty Extensions, (defined as “Covered Vehicle”); 2024-2026 CX-90 (CSP14) and 2025-2026 CX-70 (CSP15) produced November 18, 2025 and prior. Owner Notification: We are pleased to announce the first phase of Owner Letters will mail on May 29, 2026, to approximately 18,000 owners in campaign CSP14. As stated in our prior communication, we will send subsequent dealer emails with future phased mailings planned throughout Summer 2026. We have also released the Repair Procedure under TSB 04-003/26, the Parts & Warranty information and updated all dealer-facing FAQ documents. ATTENTION ALL DEALERS - Vehicles to be repaired: Due to limited parts supply only the vehicles in this notice can be repaired. To help your Mazda dealer staff identify which vehicles can be repaired we have created an Excel-based VIN look-up tool in Mazda Global Service Support (MGSS) under this campaign. Please enter the VIN in the tool if the customer does not have their parts available letter to confirm the vehicle can be repaired under this CSP. At this time, remaining customers in CSP14 and CSP15 must wait to receive notice that parts are available. Key Benefits of the Customer Service Program-Extended Warranty Coverage for Rear Brake Squeal: Mazda is expanding the standard brake pad coverage from 1-year/12,000 miles to 3-years/36,000 miles to cover repairs related to rear brake squeal. The owner is eligible for a one‑time replacement of redesigned rear brake pads at no cost if the brake squeal symptom matches a Technical Service Bulletin (TSB) which will be published prior to sending the Second notification. The redesigned brake pads will be covered under the vehicle’s original 3-year/36,000-mile warranty, or 1 year/12,000 miles from installation whichever provides longer coverage. |
| CSP14 Owner Ltr g | 2026-10-03. Warranty extension. SERVICE BRAKES. CSP14 – 2024-2026 CX-90 Subject: Mazda Rear Brake Pad Customer Service Program Limited Warranty Extension – (CSP14 – CX-90 models) - Phase 1 Mailing – May 2026 In late April we announced two Customer Service Programs (CSP14 & CSP15) where certain vehicles are covered under these two Limited Warranty Extensions, (defined as “Covered Vehicle”); 2024-2026 CX-90 (CSP14) and 2025-2026 CX-70 (CSP15) produced November 18, 2025 and prior. Owner Notification: We are pleased to announce the first phase of Owner Letters will mail on May 29, 2026, to approximately 18,000 owners in campaign CSP14. As stated in our prior communication, we will send subsequent dealer emails with future phased mailings planned throughout Summer 2026. We have also released the Repair Procedure under TSB 04-003/26, the Parts & Warranty information and updated all dealer-facing FAQ documents. ATTENTION ALL DEALERS - Vehicles to be repaired: Due to limited parts supply only the vehicles in this notice can be repaired. To help your Mazda dealer staff identify which vehicles can be repaired we have created an Excel-based VIN look-up tool in Mazda Global Service Support (MGSS) under this campaign. Please enter the VIN in the tool if the customer does not have their parts available letter to confirm the vehicle can be repaired under this CSP. At this time, remaining customers in CSP14 and CSP15 must wait to receive notice that parts are available. Key Benefits of the Customer Service Program-Extended Warranty Coverage for Rear Brake Squeal: Mazda is expanding the standard brake pad coverage from 1-year/12,000 miles to 3-years/36,000 miles to cover repairs related to rear brake squeal. The owner is eligible for a one‑time replacement of redesigned rear brake pads at no cost if the brake squeal symptom matches a Technical Service Bulletin (TSB) which will be published prior to sending the Second notification. The redesigned brake pads will be covered under the vehicle’s original 3-year/36,000-mile warranty, or 1 year/12,000 miles from installation whichever provides longer coverage. |
| CSP14 Owner Ltr f | 2026-10-03. Warranty extension. SERVICE BRAKES. CSP14 – 2024-2026 CX-90 Subject: Mazda Rear Brake Pad Customer Service Program Limited Warranty Extension – (CSP14 – CX-90 models) - Phase 1 Mailing – May 2026 In late April we announced two Customer Service Programs (CSP14 & CSP15) where certain vehicles are covered under these two Limited Warranty Extensions, (defined as “Covered Vehicle”); 2024-2026 CX-90 (CSP14) and 2025-2026 CX-70 (CSP15) produced November 18, 2025 and prior. Owner Notification: We are pleased to announce the first phase of Owner Letters will mail on May 29, 2026, to approximately 18,000 owners in campaign CSP14. As stated in our prior communication, we will send subsequent dealer emails with future phased mailings planned throughout Summer 2026. We have also released the Repair Procedure under TSB 04-003/26, the Parts & Warranty information and updated all dealer-facing FAQ documents. ATTENTION ALL DEALERS - Vehicles to be repaired: Due to limited parts supply only the vehicles in this notice can be repaired. To help your Mazda dealer staff identify which vehicles can be repaired we have created an Excel-based VIN look-up tool in Mazda Global Service Support (MGSS) under this campaign. Please enter the VIN in the tool if the customer does not have their parts available letter to confirm the vehicle can be repaired under this CSP. At this time, remaining customers in CSP14 and CSP15 must wait to receive notice that parts are available. Key Benefits of the Customer Service Program-Extended Warranty Coverage for Rear Brake Squeal: Mazda is expanding the standard brake pad coverage from 1-year/12,000 miles to 3-years/36,000 miles to cover repairs related to rear brake squeal. The owner is eligible for a one‑time replacement of redesigned rear brake pads at no cost if the brake squeal symptom matches a Technical Service Bulletin (TSB) which will be published prior to sending the Second notification. The redesigned brake pads will be covered under the vehicle’s original 3-year/36,000-mile warranty, or 1 year/12,000 miles from installation whichever provides longer coverage. |
| CSP14 Dlr Ltr d | 2026-10-03. Warranty extension. SERVICE BRAKES. CSP14 – 2024-2026 CX-90 Subject: Mazda Rear Brake Pad Customer Service Program Limited Warranty Extension – (CSP14 – CX-90 models) - Phase 1 Mailing – May 2026 In late April we announced two Customer Service Programs (CSP14 & CSP15) where certain vehicles are covered under these two Limited Warranty Extensions, (defined as “Covered Vehicle”); 2024-2026 CX-90 (CSP14) and 2025-2026 CX-70 (CSP15) produced November 18, 2025 and prior. Owner Notification: We are pleased to announce the first phase of Owner Letters will mail on May 29, 2026, to approximately 18,000 owners in campaign CSP14. As stated in our prior communication, we will send subsequent dealer emails with future phased mailings planned throughout Summer 2026. We have also released the Repair Procedure under TSB 04-003/26, the Parts & Warranty information and updated all dealer-facing FAQ documents. ATTENTION ALL DEALERS - Vehicles to be repaired: Due to limited parts supply only the vehicles in this notice can be repaired. To help your Mazda dealer staff identify which vehicles can be repaired we have created an Excel-based VIN look-up tool in Mazda Global Service Support (MGSS) under this campaign. Please enter the VIN in the tool if the customer does not have their parts available letter to confirm the vehicle can be repaired under this CSP. At this time, remaining customers in CSP14 and CSP15 must wait to receive notice that parts are available. Key Benefits of the Customer Service Program-Extended Warranty Coverage for Rear Brake Squeal: Mazda is expanding the standard brake pad coverage from 1-year/12,000 miles to 3-years/36,000 miles to cover repairs related to rear brake squeal. The owner is eligible for a one‑time replacement of redesigned rear brake pads at no cost if the brake squeal symptom matches a Technical Service Bulletin (TSB) which will be published prior to sending the Second notification. The redesigned brake pads will be covered under the vehicle’s original 3-year/36,000-mile warranty, or 1 year/12,000 miles from installation whichever provides longer coverage. |
| SA-061-26 | 2026-10-01. Service bulletin. ENGINE; POWER TRAIN. DESCRIPTION Use this guide before ordering or replacing an AT component on applicable H3T vehicles. QUICK CHECKLIST BEFORE ORDERING Confirm the vehicle is a CX-90 (KK) or CX-70 (KJ) with H3T and is within the applicable market coverage. • In GEPC, identify the AT component part number for the vehicle. • Use the GEPC lookup tables below to determine whether the vehicle requires Table A or Table B parts. • Order the complete set of parts listed in the applicable table. DO NOT order the AT component by itself. • Check whether water hose removal is required for that GEPC part number. • Follow the applicable WSM repair procedure for AT component removal/installation, water hose removal, and oil hose/oil pipe installation in MGSS. • IMPORTANT: If only the AT component is ordered, required replacement parts will be missing, and the repair cannot be completed. |
| SA-059-26 | 2026-10-01. Service bulletin. ENGINE. This Service Alert supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-029/24 05/09/24 DESCRIPTION The CX-90 and CX-70 PHEV are equipped with two electric water pumps that look similar but have different part numbers. CAUTION: If the wrong water pump is ordered or they are reversed, DTC U019F could be set. |
| SA-038-26b | 2026-10-01. Service bulletin. UNKNOWN OR OTHER; ELECTRICAL SYSTEM. This Service Alert supersedes the previously issued service alert listed below. The changes are noted in Red text. SA-038/26 08/18/26 and 06/15/26 DESCRIPTION Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App |
| SA-012-26d | 2026-10-01. Service bulletin. ELECTRICAL SYSTEM. DESCRIPTION Some customers may experience a message "TCU Malfunction. Have the Vehicle Inspected" in the instrument cluster. Additional symptoms that may occur: Connected Vehicle One Time Passcode (OTP) may fail. Connected Vehicle Remote functions may fail. The following DTC's may be stored: B1252:87-8B:TCU - COMMUNICATION ERROR WITH CONNECTIVITY MASTER UNIT (CMU) U0198:00-03:CMU - COMMUNICATION ERROR WITH EMERGENCY CALL UNIT/TELEMATICS COMMUNICATION UNIT REPAIR PROCEDURE 1. Verify the concern. 2. Check if any of the following DTCs are stored: B1252:87-8B:TCU - COMMUNICATION ERROR WITH CONNECTIVITY MASTER UNIT (CMU) U0198:00-03:CMU - COMMUNICATION ERROR WITH EMERGENCY CALL UNIT/TELEMATICS COMMUNICATION UNIT Are the following DTCs stored? YES: Proceed to next step. NO: This service information does not apply. Continue troubleshooting using MGSS. |
| PF-26-04 | 2026-10-01. Other. ENGINE; POWER TRAIN. SUBJECT: ORDERING REQUIREMENT FOR AT COMPONENTS FOR H3T (INLINE 6) Use this guide before ordering or replacing an AT component on applicable H3T vehicles. QUICK CHECKLIST BEFORE ORDERING • Confirm the vehicle is a CX-90 (KK) or CX-70 (KJ) with H3T and is within the applicable market coverage. • In GEPC, identify the AT component part number for the vehicle. • Use the GEPC lookup tables below to determine whether the vehicle requires Table A or Table B parts. • Order the complete set of parts listed in the applicable table. DO NOT order the AT component by itself. • Check whether water hose removal is required for that GEPC part number. • Follow the applicable WSM repair procedure for AT component removal/installation, water hose removal, and oil hose/oil pipe installation in MGSS. IMPORTANT: If only the AT component is ordered, required replacement parts will be missing, and the repair cannot be completed. |
| 09-027-26 | 2026-10-01. Service bulletin. ENGINE; ELECTRICAL SYSTEM. DESCRIPTION Some CX-70 and CX-90 PHEV vehicles may fail to start (enter READY mode) in cold weather, but the vehicle can often be started successfully on the next attempt. This may occur when leakage current between connector terminals causes the MAIN Relay to be falsely detected as ON. As a result, the Battery ECU may incorrectly determine the relay status, preventing READY mode activation and resulting in a no-start condition. One or more of the following DTCs may be stored: P0AB9, U0100, U0110, and U0115 and multiple warning lights may also turn on. This is caused by corrosion of the connector terminals on the 3002-411 connector in the luggage compartment from water. To eliminate this concern, urethane has been added around the connector to help prevent water from reaching the connector terminals. REPAIR PROCEDURE 1. Verify the customer concern. 2. Diagnose and repair the vehicle according to the following steps. NOTE: The following procedure uses a heat shrink tube with solder. (1) Connect wire to wire with heat shrink tube. (2) Form a loop at the end of wire to create a passage for the other wire. |
| 02-003-26a | 2026-10-01. Service bulletin. WHEELS. This bulletin supersedes the previously issued bulletin(s) listed below. The changes are noted in Red. 02-003/26 06/24/26 DESCRIPTION Some vehicles have reported faster than expected tire wear for vehicles equipped with OEM "Falken 275/45/21" tires, without outside influence such as low tire pressure or out of specification alignment, and the tire life may not meet customer expectations. To eliminate this concern, the tire contact patch pressure has been optimized. |
| SA-039-26a | 2026-09-04. Service bulletin. ELECTRICAL SYSTEM; UNKNOWN OR OTHER. This Service Alert supersedes the previously issued SA(s) listed below. The changes are noted in Red text. SA-039/26 06/15/26 Mazda Connect Symptom Troubleshooting DESCRIPTION Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure. |
| SA-038-26a | 2026-09-04. Service bulletin. UNKNOWN OR OTHER; ELECTRICAL SYSTEM; ENGINE; EXTERIOR LIGHTING. This Service Alert supersedes the previously issued service alert listed below. The changes are noted in Red text. SA-038/26 06/15/26 DESCRIPTION Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote functions inoperative. Engine Start / Stop Door Lock / Unlock Lights ON / OFF Climate Control 3. MAZDA CONNECT connected vehicle reception strength icon shows "X" or " ". Index MAZDA CONNECT 2 Center Display Status Icon MAZDA CONNECT 3 Center Display Status Icon Remote Engine Start Will Not Function Remote Engine Start Function Will turn engine OFF Customer Subscription Status TCU Communication Line Status |
| SA-012-26c | 2026-09-04. Service bulletin. UNKNOWN OR OTHER; ELECTRICAL SYSTEM. This Service Alert supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-012/26 04/17/26, 03/04/26 and 02/26/2026 DESCRIPTION Some customers may experience a message "TCU Malfunction. Have the Vehicle Inspected" in the instrument cluster. Additional symptoms that may occur: Connected Vehicle One Time Passcode (OTP) may fail. Connected Vehicle Remote functions may fail. The following DTC's may be stored: B1252:87-8B:TCU - COMMUNICATION ERROR WITH CONNECTIVITY MASTER UNIT (CMU) U0198:00-03:CMU - COMMUNICATION ERROR WITH EMERGENCY CALL UNIT/TELEMATICS COMMUNICATION UNIT REPAIR PROCEDURE 1. Verify the concern. 2. Check if any of the following DTCs are stored: B1252:87-8B:TCU - COMMUNICATION ERROR WITH CONNECTIVITY MASTER UNIT (CMU) U0198:00-03:CMU - COMMUNICATION ERROR WITH EMERGENCY CALL UNIT/TELEMATICS COMMUNICATION UNIT |
| SA-058-26 | 2026-09-04. Service bulletin. ENGINE. This Service Alert supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-001/25 10/16/25, 05/15/25, 04/17/25 and 01/09/25 DESCRIPTION This Service Information is no longer valid and has been unpublished. Refer to: MSP66 - ENGINE WARNING ILLUMINATION WITH DTC P0DAB - 2024-2026 CX-90 AND 2025-2026 CX-70 |
| SA-0-57-26 | 2026-09-04. Service bulletin. POWER TRAIN. This Service Alert supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-074/24 10/04/24 DESCRIPTION Some customers may experience a grunt or grind noise when the transmission shifts from 1st gear to 2nd gear. The grunt-type noise is produced during the 2nd gear engagement. This issue will not affect the driveability or reliability of the vehicle. The vehicle is safe to drive. It is OK to release the vehicle back to the customer. REPAIR PROCEDURE None |
| SA-056-26 | 2026-09-04. Service bulletin. STRUCTURE:BODY; FUEL/PROPULSION SYSTEM. DESCRIPTION Some customers will report that their fuel filler lid (door) was stuck closed and would not open to refuel the vehicle. The fuel door may or may not be missing. REPAIR PROCEDURE 1. Check the system operation as noted in the PHEV Refueling Procedure and check for DTC. |
| SA-053-26 | 2026-09-04. Service bulletin. ELECTRICAL SYSTEM; WHEELS. This Service Alert supersedes the previously issued bulletin(s) listed below. The changes are noted in Red text. SA-006/23 01/23/23 DESCRIPTION Some customers may complain about the infotainment system and/or the MyMazda App showing incorrect clock and/or tire pressures and/or tire pressure missing. This may be caused by: Incorrect calendar entry (month/day/year) after a battery disconnect Infotainment system software update. BCM TPMS unlearn during vehicle storage or transport. Wheel/Tire change REPAIR PROCEDURE This can be corrected by the customer driving the vehicle for a day or two so that the following will occur. |
| SA-051-26 | 2026-09-04. Service bulletin. ELECTRICAL SYSTEM. This Service Alert supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-076/24 10/22/24 DESCRIPTION This Service Alert provides the mechanism for causing the following symptoms at low outside temperatures: Although the SOC shown in the instrument cluster looks to be enough, the vehicle cannot drive using EV mode. The maximum EV driving distance is lower than expected, compared to the performance at higher outside temperatures. |
| SA-050-26 | 2026-09-04. Service bulletin. ELECTRICAL SYSTEM; UNKNOWN OR OTHER. DESCRIPTION Some vehicles may continue to display the recall notification "IMPORTANT NOTICE. VIEW VEHICLE STATUS MONITOR FOR DETAILS" on the center display even after the recall has been completed. NOTE: Once the warranty claim for the recall campaign is approved by Mazda Japan, the recall notification will be automatically removed via Connected Services on the following day or later. This condition may occur if the Connected Services subscription was canceled while the recall notification was still active. ACTION TO BE TAKEN If you encounter the situation above, use MDARS to manually remove the center display recall notification. Note: MDARS can only remove the recall notification when MCVV shows no CV contract. |
| CSP14_CSP15 Dlr FAQs a | 2026-09-03. Warranty extension. SERVICE BRAKES. CSP14 – 2024-2026 CX-90 Subject: Mazda Rear Brake Pad Customer Service Program Limited Warranty Extension – (CSP14 – CX-90 models) - Phase 1 Mailing – May 2026 In late April we announced two Customer Service Programs (CSP14 & CSP15) where certain vehicles are covered under these two Limited Warranty Extensions, (defined as “Covered Vehicle”); 2024-2026 CX-90 (CSP14) and 2025-2026 CX-70 (CSP15) produced November 18, 2025 and prior. Owner Notification: We are pleased to announce the first phase of Owner Letters will mail on May 29, 2026, to approximately 18,000 owners in campaign CSP14. As stated in our prior communication, we will send subsequent dealer emails with future phased mailings planned throughout Summer 2026. We have also released the Repair Procedure under TSB 04-003/26, the Parts & Warranty information and updated all dealer-facing FAQ documents. ATTENTION ALL DEALERS - Vehicles to be repaired: Due to limited parts supply only the vehicles in this notice can be repaired. To help your Mazda dealer staff identify which vehicles can be repaired we have created an Excel-based VIN look-up tool in Mazda Global Service Support (MGSS) under this campaign. Please enter the VIN in the tool if the customer does not have their parts available letter to confirm the vehicle can be repaired under this CSP. At this time, remaining customers in CSP14 and CSP15 must wait to receive notice that parts are available. Key Benefits of the Customer Service Program-Extended Warranty Coverage for Rear Brake Squeal: Mazda is expanding the standard brake pad coverage from 1-year/12,000 miles to 3-years/36,000 miles to cover repairs related to rear brake squeal. The owner is eligible for a one‑time replacement of redesigned rear brake pads at no cost if the brake squeal symptom matches a Technical Service Bulletin (TSB) which will be published prior to sending the Second notification. The redesigned brake pads will be covered under the vehicle’s original 3-year/36,000-mile warranty, or 1 year/12,000 miles from installation whichever provides longer coverage. |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.