Service bulletins for the 2023 Ford Escape
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
207 on file from NHTSA, as of 2026-10-19.
By type
By component
By trouble code
| SSM 52774 | 2024-08-16. Service bulletin. UNKNOWN OR OTHER. Some 2020-2024 Escape/Explorer, 2021-2024 F-150, 2022-2024 Maverick and 2024 Nautilus vehicles equipped with a full hybrid electric vehicle (FHEV) powertrain may exhibit a cable connection error screen from the Midtronics xRC-3363 High Voltage Battery Rescue Charger. The xRC-3363 will prompt the technician to verify the low voltage connections when no actual fault is present. This may be due to the software level of the Midtronics xRC-3363 High Voltage Battery Rescue Charger. |
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| SSM 52773 | 2024-08-16. Service bulletin. UNKNOWN OR OTHER. 2023-2024 F-150/Escape/Explorer/Maverick and 2024 Nautilus vehicles equipped with a full hybrid electric vehicle (FHEV) powertrain may exhibit diagnostic trouble codes (DTCs) P0A7D and/or P0DE6 and the vehicle identification number (VIN) is not recognized by the Midtronics xRC-3363 High Voltage Battery Rescue Charger. This may be due to the software level of the Midtronics xRC-3363 High Voltage Battery Rescue Charger. |
| ECG-24.2.4.9 Escape | 2024-08-06. Over-the-air update. UNKNOWN OR OTHER. Quality improvements include: - Numerous minor quality fixes in ECG Software, not affecting vehicle operation. - Improves connectivity - 23 MY Eliminates a post OTA uneccessary message ""Stop Safely Now"" at startup. Clears at next key cycle. |
| OTA 23-PU0630-SX2-CLS Es | 2024-07-04. Over-the-air update. UNKNOWN OR OTHER. Quality improvements include: - Correct navigation/turn-by-turn indication in Instrument Cluster while entering a roundabout. - Gas DTE (Distance To Empty) indication appears continuously when scrolling through all Info on Demand screens. - HMI animation refinements - Eliminates single gauge flicker in ignition off. - Enlarged graphics displayed for ""keep hands on steering wheel"" message. |
| SSM 52656 | 2024-07-03. Service bulletin. UNKNOWN OR OTHER. Some 2021-2024 F-150/Bronco and 2023-2024 Escape/F-Super Duty vehicles built with SYNC 4 require a connected phone with Android Auto or Apple CarPlay active to enable voice interactions and use of the steering wheel voice control button. This is due to the affected vehicles not having built in voice interactions capability. Vehicles with built in voice interaction capability can be identified as also being equipped with the built in connected navigation feature which includes a navigation tab on the center display screen. Diagnostics should only be performed for voice interactions on vehicles equipped with built in voice interaction capability or with Android Auto or Apple CarPlay active. |
| SSM 52644 | 2024-07-03. Service bulletin. ENGINE. Some 2023 Escape/Corsair vehicles built on or before 27-Nov-2023 equipped with 1.5L/2.0L engines may exhibit a harsh engagement after auto start/stop feature restarts the engine. This may be due to the software installed in the anti-lock brake (ABS) module. To correct this condition, reprogram the ABS module using the latest software level of the Ford Diagnosis and Repair System (FDRS). For claiming use causal part number 2C219 and the applicable labor operations in Section 02 of the Service Labor Time Standards (SLTS) Manual. |
| SSM 52633 | 2024-07-03. Service bulletin. UNKNOWN OR OTHER. Some 2020-2024 Escape/Corsair, 2021-2024 Bronco Sport/F-150, and 2022-2024 Maverick vehicles may exhibit a condition where the door(s) do not open using the exterior door handle(s). This may be due to an enabled door reinforcement inertia lock within the exterior door handle. This condition occurs when the doors are closed or opened with excessive force. To correct this condition, follow the door reinforcement inertia lock rest procedure that has been added to Section 501-14 of the Workshop Manual under General Procedures. For claiming, use causal part 78219A64. |
| SSM 52630 | 2024-07-03. Service bulletin. ENGINE; UNKNOWN OR OTHER. Some 2023-2024 Escape/Corsair vehicles equipped with a 1.5L or 2.0L EcoBoost engine, 2024 Mustang vehicles equipped with a 2.3L EcoBoost engine, and 2024 Nautilus vehicles may exhibit an engine misfire condition with diagnostic trouble codes (DTC) P0301, P0302, P0303 and/or P0304 set in the powertrain control module (PCM). If the codes are stored in the PCM, remove and inspect the condition of all the spark plugs. If all spark plugs are found to be free of damage, replacement of the spark plugs is not necessary. Refer to the Workshop Manual and perform normal diagnostics. If any spark plugs appear to be damaged, use a borescope to inspect the condition of the cylinder walls. If the cylinder walls are scored/scraped/damaged, replace the long block engine assembly (6006) to resolve this condition. If the cylinder walls are not scored/scraped/damaged, replace the damaged spark plug(s) and advise the customer that engineering is investigating this issue. Monitor OASIS for additional information and schedule service appointments for customers once the repair becomes available. |
| 23B56 | 2024-06-06. Service bulletin. STRUCTURE:BODY. Certain 2020 - 2023 Model Year Escape Vehicles - Inspect Front Door Check-Arm Reinforcement Spot Welds |
| SSM 52574 | 2024-06-06. Service bulletin. UNKNOWN OR OTHER. Some vehicles equipped with SYNC4 may exhibit one or more of the following symptoms after all currently available accessory protocol interface module (APIM) software updates have been performed. - General system performance, stability, and intermittent system reboots. - Intermittent Wireless CarPlay or Android Auto function. - Phone related concerns with intermittent No Audio or Static. - Navigation/global positioning system (GPS) related concerns through CarPlay and Android Auto. - Alexa function consistency and stability. These symptoms may be due to the software in the APIM. Replacing the APIM will not resolve these symptoms for the customer. Before returning the vehicle to the customer, review the procedures within Workshop Manual, Section 415-00 and ensure the latest APIM software is installed. Refer to General Service Bulletin (GSB) 23-7146 for help determining the latest available level of software. IMPORTANT: some module software updates will only display as available on Ford Diagnosis and Repair System (FDRS) after prerequisite modules are updated. This may require the technician to update certain modules multiple times during the service visit, before the latest APIM software is accessible in FDRS. If symptoms continue after latest APIM software has been installed, inform customers that Ford is working on additional software enhancements which are expected to be delivered over-the-air (OTA) by Q4 2024 on F-150, F-150 Lightning, Mustang Mach-E, Mustang, Escape, Corsair, Expedition, Navigator, Bronco, Mustang, and 2023-2024 F-Super Duty. Software will update automatically if vehicle connectivity is enabled in the vehicle's settings. For all other vehicles with SYNC4, schedule a service visit for customers in October 2024, when the updated APIM software is expected to be available to dealers. Monitor OASIS for additional information. |
| TSB 24-2139 | 2024-06-03. Service bulletin. POWER TRAIN. Some 2020-2024 Escape and Corsair Vehicle equipped with the 8F35 or the HF45 transmission may exhibit a click or ting noise during acceleration from a stop, or in some cases during the end of a stop event. This may be due to the front half shaft sticking to the wheel bearing surface. To correct this condition, perform the Service Procedure below to lubricate the halfshaft and wheel bearing hub assembly mating surface. |
| SSM 52543 | 2024-05-23. Service bulletin. ELECTRICAL SYSTEM. Some 2021-2024 F-150-3.5L FHEV, 2020-2024 Explorer 3.3L FHEV, 2020-2024 Escape 2.5L FHEV, and 2022-2024 Maverick 2.5L FHEV vehicles may exhibit an illuminated MIL with DTC P237F and/or P2C23 stored in the powertrain control module (PCM) and no affect on drivability. This may be due to seal damage, corrosion and/or water intrusion in the exhaust coolant temperature (ECT) sensors 3 and/or 4 connector. Visual inspection should be completed on ECT3 and ECT4 sensors and mating connections for seal damage, water intrusion, and corrosion. If seal damage, water intrusion or corrosion is present, repair per cell 5 of the Wiring Diagram, then apply Motorcraft® XG-12 Electrical Grease to the female/vehicle side of the harness. This inspection of ECT3 and ECT4 sensors should be completed prior to starting the appropriate pinpoint test in Section 303-03 of the Workshop Manual (WSM). If DTCs P237F and/or P2C23 do not return, no further action is necessary and the replacement of the entire exhaust heat exchanger assembly is not required. If P237F and/or P2C23 returns, follow the pinpoint test in Section 303-03 of the WSM for further diagnostics. |
| SSM 52523 | 2024-05-17. Service bulletin. UNKNOWN OR OTHER. Some 2023 Escape/Corsair vehicles equipped with 1.5L/2.0L engines may exhibit a harsh engagement after auto start/stop feature restarts the engine. Ford is aware of the concern and this condition does not affect vehicle durability and no additional diagnosis or service is required for this condition at this time. Inform customers that they can continue to drive the vehicle and a software solution for this condition is expected by the 2nd quarter of 2024. Monitor OASIS for additional information and schedule a service appointments for customers once the repair becomes available. |
| SSM 52515 | 2024-05-17. Service bulletin. UNKNOWN OR OTHER. Some 2020-2024 Escape and 2021-2024 Bronco Sport vehicles may exhibit a moan noise when the vehicle is driven in reverse (R) in cold weather and/or high humidity. Ford is aware of the concern and this condition does not affect vehicle durability and no additional diagnosis or service is required for this condition at this time. Inform customers that they can continue to drive the vehicle and engineering is currently working on a solution for this condition that is expected by the 4th quarter of 2024. Monitor OASIS for additional information and schedule service appointments for customers once the repair becomes available. |
| SSM 52501 | 2024-05-17. Service bulletin. ENGINE. Some 2023-2024 Escape vehicles equipped with a 1.5L engine may require a cylinder head replacement as directed by other service bulletins. It is not necessary to discard the 17 valve cover bolts during disassembly; these bolts can be reused up to 3 times. The Workshop Manual (WSM), Section 303-01A, is scheduled to be updated by the end of June 2024. |
| OTAPU0227VIRBSEs | 2024-05-06. Service bulletin. ELECTRICAL SYSTEM. Quality improvements include: Numerous minor quality fixes in ECG RC9 which are not customer facing. |
| OTAPU0630SX2CLS | 2024-05-06. Service bulletin. ELECTRICAL SYSTEM. Software Update 23-PU0630-SX2-CLS for 2023 MY Escape vehicles is now available. Quality Improvements include: - SYNC screen will update after changing to next track from USB device. - Improves minor occurrence of gauge flicker once in ignition "off". - Enlarges graphic for "keep hands on steering wheel" message - Robustness fixes for error handling, menu browsing, navigation and audio repeaters. |
| SSM 52476 | 2024-05-03. Service bulletin. EQUIPMENT. All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Unlike the integrated (wired) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet card for an accessory keypad is lost, follow these steps to recover the code. Dealer Key Code access is granted through the Dealer Program Enrollment System (DPES); dealership management can authorize users. The authorized user must go to FMCDealer.com > Parts and Service > Parts Product Line Information > Keys/Entry Devices > Aftermarket Keyless Entry Keypad Code Access. Follow the instructions on the screen to obtain the master code for the accessory keypad. |
| SSM 52419 | 2024-04-24. Service bulletin. POWER TRAIN. Some 2023-2024 Escape/Corsair vehicles equipped with a 1.5L or 2.0L EcoBoost engine, 2024 Mustang vehicles equipped with a 2.3L EcoBoost engine, and 2024 Nautilus vehicles may exhibit an engine misfire condition with diagnostic trouble codes (DTC) P0301, P0302, P0303 and/or P0304 set in the powertrain control module (PCM). If the codes are stored in the PCM, remove and inspect the condition of all the spark plugs. If any spark plugs appear to be damaged, use a borescope to inspect the condition of the cylinder walls. If the cylinder walls are scored/scraped/damaged, replace the long block engine assembly (6006) to resolve this condition. If the cylinder walls are not scored/scraped/damaged, replace the damaged spark plug(s) and advise the customer that engineering is investigating this issue. Monitor OASIS for additional information and schedule service appointments for customers once the repair becomes available. |
| SSM 52410 | 2024-04-24. Service bulletin. UNKNOWN OR OTHER. Various vehicles have had pinpoint tests, guided routines and the Warranty and Policy Manual recentlyupdated for diagnostics and repairs on SYNC generation 3 and later applications. When performingdiagnostics and repairs on SYNC Gen 3 or later, select the diagnostics tab and search for related symptoms,DTCs and keywords. The search results will be shown in the search results pane. Read and follow allTechnical Service Bulletins (TSB), Special Service Message (SSM)s or General Service Bulletin (GSB) first if abulletin specifically addresses the vehicle concern. If there are no messages, run the appropriate diagnosticpinpoint test found in the Workshop Manual (WSM). Follow the steps in the pinpoint test. Make sure to note thetitle of the guided routine, using the correct one for the vehicle's symptom or diagnostic trouble code (DTC) iscritical. Depending on the outcome of the pinpoint test, a repair validation code (RVC) may be generated eitherin the pinpoint test or Guided Routine. If the vehicle concern still exists after following the pinpoint tests orguided routine, then a manual RVC can be generated using the RVC Assist Form. A manual RVC can only begenerated once the above process has been followed. |
| TSB 24-2078 | 2024-04-03. Service bulletin. POWER TRAIN. This article supersedes TSB 23-2244 to add 2024 model year. Some 2020-2024 Escape hybrid vehicles equipped with a 2.5L (FHEV) full hybrid electric vehicle powertrain and 4-wheel drive (4WD) may exhibit a grinding or rubbing noise while braking at or below 10 mph (16 km/h) from the front of the vehicle. This may be due to an inadequate gap between the driveshaft and the heat shield. To correct this condition, follow the Service Procedure to diagnose and position the heat shield away from the driveshaft. |
| 22N15 | 2024-04-02. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Customer Satisfaction Program 22N15 Certain 2020-2023 Model Year Bronco Sport, Escape, Corsair, E-Series, F-650/F-750, F-53 Motorhome Chassis, F-59 Commercial Stripped Chassis Vehicles Equipped with Smart Data Link Connector (SDLC) Gateway Module Reprogramming for Inspection and Maintenance (I/M) Testing Adding Not OTA Capable Owner letters. Other documents submitted 01/02/24 & Received OTA letters submitted on 02/01/24 |
| SSM 52345 | 2024-03-20. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. Some 2022-2024 various Ford/Lincoln vehicles equipped with SYNC 4 may experience concern where customers are receiving an error message when trying to enroll in connected services. This may be due to the gateway module (GWM) software. To correct the concern, download and run the Transport and Factory Mode Deactivation app: under HS1 modules select BCM > Transport and Factory Mode > Download > Run. When the pop-up message appears for Change Vehicle Mode - Transport/Factory/Normal Mode, press OK. This will proceed to the Transport and Factory Mode Deactivation screen, select Unlock Vehicle Connectivity Settings (21 MY + Vehicles). A pop-up message appears noting Vehicle Is Now In Normal Mode, select OK. This will return to the Transport and Factory Mode Deactivation screen, select Exit. A final pop-up notification stating that the application is finished, select OK. For claiming, use causal part 14G490 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual. |
| SSM 52335 | 2024-03-20. Service bulletin. ENGINE AND ENGINE COOLING. For 2015-2024 Ford and Lincoln vehicles equipped with turbocharged engines and customer concern of an engine oil leak, refer to Workshop Manual (WSM), Section 303-00 for oil leak inspection and testing methods. Ford has evaluated turbochargers replaced for oil leak symptoms and although oil may collect on the external surface of a turbocharger, it is extremely rare for a turbocharger assembly to be the root cause of the oil leak. Careful inspection of the turbocharger oil feed and drain tubes should be performed along with the recommended WSM procedures as needed. Warranty claims for turbocharger replacement going forward will be assessed. |
| SSM 52328 | 2024-03-20. Service bulletin. EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; EQUIPMENT:ELECTRICAL:INFOTAINMENT. Some 2021-2024 Bronco/F-150, 2023-2024 Escape/F-Super Duty vehicles equipped with SYNC 4 may experience a concern during accessory protocol interface module (APIM) programming where the vehicle's center display screen indicates USB Error. This may be due to a lack of memory space available to perform the APIM software update. If it is a memory concern, the Ford Diagnosis and Repair System (FDRS) will provide an option to delete the voice application. Re-enter the module programming and when prompted, do not select first option - SYNC Module (APIM) Software Update, select the second option - Delete Voice Application(s) From Module. Once deleted, run the SYNC Module (APIM) Software Update as directed, this will update the software and automatically reload the voice app. If the voice delete option is not available, continue with normal diagnostics in the Workshop Manual, Section 418. |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.