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Service bulletin SSM 52656

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id11003144
Published by NHTSA2024-07-03
Manufacturer's numberSSM 52656
Manufacturer's date2024-06-27
NHTSA componentUNKNOWN OR OTHER

NHTSA's summary

Some 2021-2024 F-150/Bronco and 2023-2024 Escape/F-Super Duty vehicles built with SYNC 4 require a connected phone with Android Auto or Apple CarPlay active to enable voice interactions and use of the steering wheel voice control button. This is due to the affected vehicles not having built in voice interactions capability. Vehicles with built in voice interaction capability can be identified as also being equipped with the built in connected navigation feature which includes a navigation tab on the center display screen. Diagnostics should only be performed for voice interactions on vehicles equipped with built in voice interaction capability or with Android Auto or Apple CarPlay active.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Vehicles listed
FORD BRONCO2021, 2022, 2023, 2024
FORD ESCAPE2023, 2024
FORD F-1502021, 2022, 2023, 2024
FORD F-250 SD2023, 2024 (the catalog's model; the bulletin names a series or trim of it)
FORD F-350 SD2023, 2024 (the catalog's model; the bulletin names a series or trim of it)
FORD F-450 SD2023, 2024 (the catalog's model; the bulletin names a series or trim of it)
FORD F-550 SD2023, 2024 (the catalog's model; the bulletin names a series or trim of it)

Listing a model year does not mean every vehicle of it is concerned: the document says which.