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Service bulletins for the 2023 Ford Escape

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

207 on file from NHTSA, as of 2026-10-19.

By type

By component

By trouble code

Bulletins, newest first
SSM 523142024-03-20. Service bulletin. POWER TRAIN. During service and repair requiring removal and replacement of a crankshaft bolt and/or crankshaft damper, achieving proper torque of the crankshaft pulley bolt is critical. Incorrect torque may allow the bolt to loosen resulting in the timing gear breaking and engine damage. Replacement of the bolt is critical to the repair and accurately following the installation procedure in the Workshop Manual (WSM) Section, 303-01 is extremely important. The bolt torque procedure can be found in the crankshaft front seal removal and installation procedure or in the engine assembly procedure.
OTAPU0630RGTPLOE2024-03-07. Service bulletin. ELECTRICAL SYSTEM; BACK OVER PREVENTION:SOFTWARE. Software Update 23-PU0630-RGT-PLO for 2023 MY Escape vehicles is now available. Quality Improvements include: - Liftgate opens fully open with exterior button press
OTAPU1022SPBPUP2024-03-07. Service bulletin. BACK OVER PREVENTION:SOFTWARE; ELECTRICAL SYSTEM. Software Update 24-PU0122--SPB-PUP for 2023 MY Escape Gas vehicles is now available. Quality Improvements include: - Reduced no start events. - Quicker brake release when customer shifts to R - Remembers Auto Vehicle Hold status thru key cycle - Warning lamp for park brake stuck event. - Message when shift to neutral occurs with driver off brakes. - Will no longer set erroneous "Service Park Brake Limited Function" during initialization.
TSB 23-24282024-03-07. Service bulletin. ELECTRICAL SYSTEM. Some 2023 Escape/Corsair vehicles built on or before 07-Sep-2023 may exhibit an intermittent no crank/no start condition with various lost communication diagnostic trouble codes (DTCs) stored in various modules and multiple illuminated warning indicators such as: anti-lock brake system (ABS) warning indicator, parking brake (red) indicator, brake warning indicator, parking brake (yellow) warning indicator and/or parking brake (red) indicator and/or stability-traction control indicator displayed in the instrumental panel cluster (IPC). To correct this condition, follow the Service Procedure to reprogram various modules starting with the PCM.
TSB 23-24202024-03-07. Service bulletin. POWER TRAIN. Some 2023 Escape Hybrid vehicles built on or before 05-Oct-2023 may experience a pop or click noise during Drive/Reverse engagements most often from the left side axle halfshaft, or in some cases the right axle halfshaft on 2wd models. This may be due to an internal issue with the front axle halfshaft.
23B562024-03-05. Service bulletin. LATCHES/LOCKS/LINKAGES. Advance Notice - Customer Satisfaction Program 23B56 Certain 2020 - 2023 Model Year Escape Vehicles - Front Door Check-Arm Reinforcement Broken Spot Welds
SSM 522982024-03-05. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. Some 2023 Escape vehicles built on or before 10-Jul-2023 and equipped with a 12 inch instrument panel cluster (IPC) display may exhibit a roundabout/traffic circle arrow directing the traffic to go to the left (clockwise) around the roundabout. This is incorrect and opposite to what is displayed in the center display screen. The direction of travel should be to the right (counterclockwise) around the roundabout/traffic circle. This condition does not affect vehicle durability and no additional diagnosis or service is required for this condition at this time. Inform customers that they can continue to drive the vehicle and engineering is currently working on a solution for this condition that is expected in April 2024. Replacement/reprogramming of the IPC will not resolve this condition. Monitor OASIS for additional information and schedule service appointments for customers once the repair becomes available.
SSM 522692024-02-23. Service bulletin. STRUCTURE:BODY:HATCHBACK/LIFTGATE; EQUIPMENT. 2022-2024 Explorer/Aviator vehicles built on or after 28-May-2022, 2022-2024 Expedition/Navigator vehicles built on or after 08-Jun-2022, 2022-2024 Escape vehicles built on or after 01-Jun-2022 and 2022 Corsair vehicles built on or after 01-Jun-2022 are no longer equipped with a hands free liftgate system. The vehicle is not misbuilt. The addition of any parts is not a warrantable repair. Do not submit a claim for this condition.
SSM 522612024-02-23. Service bulletin. EQUIPMENT; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Some 2023 Escape vehicles with hybrid powertrain built on or before 27-Oct-2023 and 2023 Corsair vehicles with hybrid powertrain built on or before 24-Oct-2023 may exhibit an intermittent no audio condition with diagnostic trouble code (DTC) U1A00:87 stored in the accessory protocol interface module (APIM). When the audio volume control is adjusted using the steering wheel or the center display screen, the center display screen may or may not show a visual change with no change in audio volume. This may be due to the software installed in the audio control module (ACM). To correct this condition, reprogram the ACM using the latest software level of the Ford Diagnosis and Repair System (FDRS) diagnostic tool. For claiming, use causal part 18C869 and applicable labor operation in Section 10 of the Service Labor Time Standards (SLTS) Manual.
SSM 522462024-02-14. Service bulletin. EQUIPMENT:ELECTRICAL. Some 2023 Escape vehicles may exhibit a Front Camera Fault and/or Pre-Collision Assist Fault message displayed in the instrumental panel cluster (IPC) with diagnostic trouble codes (DTCs) C1001:78 and U2107:68 stored in the image processing module-A (IPMA) when the vehicle is driven on uneven roads. This may be due to the software installed in the IPMA. To correct this condition, reprogram the IPMA using the latest software version of the Ford Diagnosis and Repair System (FDRS) scan tool and perform the appropriate IPMA alignment procedure. Perform a self test and clear DTC codes. For claiming, use causal part 14G647 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
SSM 522302024-02-14. Service bulletin. POWER TRAIN; ELECTRICAL SYSTEM. 2023 F-150/Escape/Explorer/Maverick vehicles equipped with a full hybrid electric vehicle (FHEV) powertrain may exhibit diagnostic trouble codes (DTCs) P0A7D and/or P0DE6 and the vehicle identification number (VIN) is not recognized by the Midtronics xRC-3363 High Voltage Battery Rescue Charger. This may be due to the software level of the Midtronics xRC-3363 High Voltage Battery Rescue Charger. To correct this condition, update the Midtronics xRC-3363 High Voltage Battery Rescue Charger to the latest software level by navigating to the Main Menu > Settings > About (i) then selecting the download button in the bottom right corner of the tool's screen.
SSM 522292024-02-14. Service bulletin. ELECTRICAL SYSTEM. 2020-2023 Escape/Explorer, 2021-2023 F-150 and 2022-2023 Maverick vehicles equipped with a full hybrid electric vehicle (FHEV) powertrain may exhibit a cable connection error screen from the Midtronics xRC-3363 High Voltage Battery Rescue Charger. The xRC-3363 will prompt the technician to verify the low voltage connections, when no actual fault is present. This may be due to the software level of the Midtronics xRC-3363 High Voltage Battery Rescue Charger. To correct this condition, update the Midtronics xRC-3363 High Voltage Battery Rescue Charger to the latest software level by navigating to the Main Menu > Settings > About (i) then selecting the download button in the bottom right corner of the tool's screen.
OTASU6 P1 Escape2024-02-07. Service bulletin. ELECTRICAL SYSTEM. Software Update SU6 P1 for 2023 MY Escape vehicles is now available. Quality Improvements include: - Removal of BlueCruise map expiration - Allow Vehicle entry during OTA. - Adds a "some display features may be temporarily unavailable" message to the SYNC screen when a SYNC update is installing. -Addresses SYNC reboot issue may occur after 2 hours of continuous use.
TSB 24-20232024-02-06. Service bulletin. ELECTRICAL SYSTEM. Some 2023 Escape vehicles equipped with a head up display (HUD) built on or before 16-Oct-2023 may exhibit a condition where the speed limit sign indicator is not displayed in the HUD. This may be due to the software installed in the HUD module.
SSM 522192024-02-06. Service bulletin. ENGINE AND ENGINE COOLING. Some 2023-2024 Escape vehicles built on or before 11-Jan-2024 equipped with 1.5L engines may exhibit an Engine Coolant Over-Temperature Warning message displayed in the IPC and an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P1285 and/or P1299 stored in the powertrain control module (PCM) during hard acceleration or under high load conditions. This may be due to machining chips trapped in the cylinder head causing a potential blockage in the coolant passage near the cylinder head temperature (CHT2) port. To diagnose this condition, start the vehicle and idle for 15 minutes. Perform a road test at a temperature above -20°C (-4°F) and apply wide-open throttle (WOT) hard accelerations in rapid succession. If the concern can not be replicated, drain and refill the coolant system. If the concern can be replicated, drain the coolant system. Disconnect the charge air cooler inlet and outlet hose, overflow hose, upper and lower hose of the radiator and position these components aside. Disconnect the inlet and outlet coolant hoses of the heater core and position these compone
TSB 24-20142024-02-06. Service bulletin. ELECTRICAL SYSTEM; BACK OVER PREVENTION:SOFTWARE. This article supersedes TSB 23-2275 to add Step 3 to the Service Procedure, add P0402 and remove the production fix date. Some 2023 Escape/Corsair vehicles equipped with a 2.0L EcoBoost engine may exhibit an illuminated malfunction indicator lamp (MIL) This may be due to the software in the powertrain control module (PCM).
SSM 522012024-01-30. Service bulletin. ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING. Some 2020-2023 Escape, 2021-2023 Corsair vehicles equipped with 2.5L engine full hybrid electric vehicle (FHEV) and plug-in hybrid electric vehicle (PHEV) powertrain and 2022-2023 Maverick vehicles equipped with 2.5L engine FHEV powertrain may exhibit a condition where the 12V battery voltage is low or discharged with diagnostic trouble code (DTC) U3003:62 stored in the direct current/direct current (DC/DC) converter control module. The vehicle may also exhibit DTC U3003:16 and/or U3000:04 stored in the DC/DC converter control module. This may be due to an open in the 300 amp high-current fuse F4 located in the high-current battery junction box (BJB). To correct this condition, refer to Workshop Manual (WSM), Section 414-05 > Pinpoint Test H to verify the 300 amp high-current fuse condition. If the high-current fuse is found to be open, replace the high-current fuse per the application listing in the parts catalog. Recharge and test the 12v battery. For repairs under warranty, use the base part number of the component that caused the damage to the fuse.
SSM 521902024-01-24. Service bulletin. POWER TRAIN. Some 2023 Escape Hybrid vehicles may exhibit a click or pop noise during drive/reverse engagements most often from the left front axle halfshaft on all wheel drive (AWD) or front wheel drive (FWD) vehicles or in some cases the right front axle halfshaft on FWD models. Ford is aware of this concern and this condition does not affect vehicle durability and no additional diagnosis or service is required for this condition at this time. Inform customers that they can continue to drive the vehicle and engineering is currently working on a solution for this condition that is expected in March 2024. Monitor OASIS for additional information and schedule service appointments for customers once the repair becomes available.
SSM 521792024-01-18. Service bulletin. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; UNKNOWN OR OTHER; ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:SOFTWARE. Some 2023 Escape/Corsair vehicles built on or before 07-Sep-2023 may exhibit an intermittent no crank/no start condition with various lost communication diagnostic trouble codes (DTCs) stored in various modules and multiple illuminated warning indicators such as: anti-lock brake system (ABS) warning indicator, parking brake (red) indicator, brake warning indicator, parking brake (yellow) warning indicator and/or parking brake (red) indicator and/or stability-traction control indicator displayed in the instrumental panel cluster (IPC). This may be due to the software in the ABS module. To restart the vehicle, allow the vehicle to be powered off for more than 10 minutes and attempt a restart. This condition does not affect vehicle durability and no additional diagnosis or service is required for this condition at this time. Inform customers that they can continue to drive the vehicle and engineering is currently working on a solution for this condition that is expected in February 2024. Replacement or reprogramming of the ABS module will not resolve this condition. Monitor OASIS for additional information
SSM 521622024-01-18. Service bulletin. EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; UNKNOWN OR OTHER. Some 2023 Escape vehicles equipped with 1.5L engines may exhibit an Engine Coolant Over-Temperature Warning message displayed in the instrumental panel cluster (IPC) and an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P1285 and/or P1299 stored in the powertrain control module (PCM) during hard acceleration or under high load conditions. Ford is aware of the concern and this condition does not affect vehicle durability and no additional diagnosis or service is required for this condition at this time. Inform customers that they can continue to drive the vehicle and engineering is currently working on a solution for this condition that is expected in Q1 of 2024. Replacement of the cylinder head temperature (CHT) sensor may not resolve this condition. Monitor OASIS for additional information and schedule service appointments for customers once the repair becomes available.
SSM 521342023-12-19. Service bulletin. BACK OVER PREVENTION. Various 2021-2024 Ford and Lincoln vehicles equipped with the rear camera on demand feature may exhibit a Please Check Surroundings For Safety or Full View Not Available message when the rear camera button is pressed and the vehicle is not in reverse. Inform customers this condition is considered normal operation and does not affect vehicle durability because the full rear view camera image can only be shown when the vehicle is in reverse. No additional diagnosis or service is required for this condition.
23B412023-12-05. Service bulletin. ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER. Certain 2023 Model Year Escape Vehicles - Odometer Mileage Correction
23B612023-12-05. Service bulletin. ENGINE AND ENGINE COOLING. Certain 2023 Model Year Escape and Corsair Vehicles Equipped with a 2.0L Engine - Seal Replacement for Turbocharger Coolant Return Tube to Cylinder Head
TSB 23-23492023-11-22. Service bulletin. EQUIPMENT; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Some 2023 Escape vehicles may exhibit various warning messages displayed in FordPass such as: check fuel cap, glow plug pre-heater fault, exhaust system fault, change air filter soon, air suspension fault, clean the exhaust filter, check fuel inlet, engine temperature high, anti-theft system/key fault, collision assist unavailable or instrumental panel cluster (IPC). Fordpass may also display a high voltage battery charge of 50% after a full charge.
TSB 23-23452023-11-21. Service bulletin. EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); EQUIPMENT:ELECTRICAL:INFOTAINMENT. Some 2021-2023 Ford and Lincoln vehicles equipped with SYNC 4 may exhibit the navigation feature in the center display screen only displaying imperial (feet and miles) units and not being able to change to metric (meters and kilometers) units. This may be due to the software level of the SYNC module (APIM). To correct this condition, follow the Service Procedure to update the APIM to the latest software level via a coordinated flash. NOTE: The APIM software update that addresses the symptom listed in this article may have been sent via Ford Power-Up software updates delivered over-the-air (OTA) to connected vehicles that have automatic updates enabled through the center display screen. Enter the vehicle identification number (VIN) in Professional Technician System (PTS) and check the OTA Dashboard under the Connected Vehicle tab for OTA update history. If an update to the APIM has successfully completed recently and the customer is reporting the symptoms are no longer present, this article may not apply.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.