Service bulletins for the 2023 Ford Escape
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
207 on file from NHTSA, as of 2026-10-19.
By type
By component
By trouble code
| SSM 52035 | 2023-11-09. Service bulletin. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; UNKNOWN OR OTHER. Some 2023 Escape vehicles equipped with a 12 inch instrument panel cluster (IPC) display may exhibit a roundabout/traffic circle arrow directing the traffic to go to the left (clockwise) around the roundabout. This is incorrect and opposite to what is displayed in the center display screen. The direction of travel should be to the right (counter clockwise) around the roundabout/traffic circle. This condition does not affect vehicle durability and no additional diagnosis or service is required for this condition at this time. Inform customers that they can continue to drive the vehicle and engineering is currently working on a solution for this condition that is expected in January 2024. Replacement/reprogramming of the IPC will not resolve this condition. Monitor OASIS for additional information and schedule service appointments for customers once the repair becomes available. |
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| SSM 52024 | 2023-11-04. Service bulletin. HYBRID PROPULSION SYSTEM; ENGINE AND ENGINE COOLING. Some 2020-2023 Escape/2021-2023 Corsair equipped with 2.5L engine full hybrid electric vehicle (FHEV) and plug-in hybrid electric vehicle (PHEV) powertrain and 2022-2023 Maverick vehicles equipped with 2.5L engine FHEV powertrain may exhibit a condition where the 12V battery voltage is low or discharged with diagnostic trouble code (DTC) U3003:62 stored in the direct current/direct current converter control module (DC/DC). The vehicle may also exhibit DTC U3003:16 and/or U3000:04 stored in the DC/DC module. This may be due to an open in the 300 amp high-current fuse F4 located in the high-current battery junction box (BJB). |
| SSM 51998 | 2023-11-03. Service bulletin. ELECTRICAL SYSTEM; AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE; AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWARE. Some 2023 Escape/Corsair vehicles built on 6-Apr-2023 and through 11-May-2023 and 2023 Bronco Sport/Maverick vehicles built on 30-Jan-2023 and through 6-Jun-2023 may exhibit an illuminated air bag warning indicator with DTC B0082:1A stored in the restraints control module (RCM). This may be due to an issue with the passenger seatbelt retractor at connector C303B. If a connection issue is found, replace the passenger front seatbelt retractor and pretensioner assembly before attempting a wiring repair. This issue does not affect the proper operation of the air bags, retractor and pretensioner. Refer to the Workshop Manual (WSM), Section 501-20A Seatbelt Systems > Removal and Installation. For claiming, use causal part 78611B08 and applicable labor times in Section 12 of the Service Labor Time Standards (SLTS) Manual. |
| SSM 51996 | 2023-11-03. Service bulletin. LANE DEPARTURE: LANE KEEP: AUTOMATIC STEERING. Some 2020-2023 Escape/Corsair vehicles may exhibit a condition where the vehicle drifts left and right within the vehicle's lane while the lane keeping assist is active. The lane keeping aid assists the driver by providing steering torque to help the driver keep the vehicle in the lane when it detects unintentional drifting toward the outside of the lane. Additionally, adaptive cruise control with lane centering provides constant steering torque to keep the vehicle centered in the lane while cruise control is engaged. These are operating characteristics of the lane keeping systems. Refer to the Owner's Manual for complete description of the operation of these systems. Do not attempt diagnosis or repairs or submit a claim for this condition. Inform the customer that the lane keeping system is only an aid, and their hands should stay on the steering wheel at all times while driving. |
| SU4 P2 Escape | 2023-11-03. Service bulletin. EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; EQUIPMENT:ELECTRICAL:INFOTAINMENT. Software Update SU4 P2 for Escape is now available. Quality Improvments include: - Various Apple Carplay quality improvements |
| TSB 23-2308 | 2023-11-02. Service bulletin. SERVICE BRAKES, AIR:DISC:CALIPER; POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:BEARINGS/BUSHINGS; EQUIPMENT. Some 2020-2023 Escape and 2021-2023 Bronco Sport vehicles may exhibit a moan noise when the vehicle is driven in reverse (R) in cold weather and/or high humidity. This may be due to the suspension sensitivity of the vehicle. To correct this condition, follow the Service Procedure to replace the standard and reinforced rear caliper bushings and apply Kluberpaste to the machined surfaces of the brake caliper and caliper support bracket. |
| SSM 51948 | 2023-10-06. Service bulletin. EQUIPMENT; SERVICE BRAKES, AIR:ANTILOCK:WHEEL SPEED SENSOR. Some 2023 Escape, Corsair, Bronco Sport and Maverick vehicles built on 01-May-2023 and through 22-Sep-2023 may exhibit a squeal and/or grinding noise and/or vibration from the front brakes while braking. This may be due to excessive wheel hub lateral runout. To correct this condition, remove the front brake disc(s) of the affected wheel(s). Refer to the Workshop Manual (WSM), Section, 206-03. Clean the raised ring-like surface of the front wheel hub near the wheel studs. Using a dial indicator, slowly rotate the wheel hub and measure the runout on the ring-like surface. If the total runout exceeds 0.001 inch (0.03mm), replace the wheel hub. Refer to the WSM, Section 204-01. Document the measured run out in the warranty claim. For claiming use the causal part number 1104 and applicable labor operations in Section 01 of the Service Labor Time Standards (SLTS) |
| SSM 51944 | 2023-10-05. Service bulletin. FUEL SYSTEM, DIESEL. 2022-2023 Escape and Bronco Sport vehicles equipped with 1.5L engines should add local fuel once the vehicle arrive to the dealership to reduce the risk of driving performance issues such as: rough operation, idle quality, engine misfires, lack or loss of engine power. These conditions may occur due to different fuel specifications between manufacturing plant and final market. Make sure that the vehicles in stock have local fuel added. |
| SSM 51908 | 2023-10-04. Service bulletin. STRUCTURE:BODY:HOOD; STRUCTURE:BODY:DOOR; LATCHES/LOCKS/LINKAGES; STRUCTURE:BODY:HATCHBACK/LIFTGATE. Some 2020-2023 Escape/Corsair vehicles may exhibit a door ajar warning indicator or higher than expected efforts to fully close doors. Verify the hood/liftgate are not open. Confirm all doors are fully closed and latches are fully engaged. Doors will not fully close when lightly letting go of the door or letting it swing closed from a short distance under its own weight. Push/pull effort must be applied to doors while closing to fully engage latch and turn off the ajar signal warning. If doors are still not fully latching closed, manually adjust door striker position to allow for proper alignment and engagement to the door latch. The door hang position may also need to be slightly adjusted to achieve the same effect. Refer to Workshop Manual (WSM), Section 501-03. |
| SSM 51903 | 2023-10-04. Service bulletin. ELECTRICAL SYSTEM. Some 2021-2023 Ford and Lincoln vehicles may exhibit DTCs U2100 and/or U3002 stored in the cruise control module (CCM), side obstacle detection control module LH (SODL), side obstacle detection control module RH (SODR), side obstacle detection control module C (SODCMC) and/or side obstacle detection control module D (SODCMD) after a module replacement. DTC U2100 may set when the module has not been properly configured after replacement. DTC U3002 may set when the module has been configured with the incorrect VIN. To correct this condition, verify that the module storing the DTC has been installed following the applicable Workshop Manual (WSM) Removal and Installation procedure. If the DTC is still stored, download and run the Vehicle Identification Number (VIN) Write application found under Toolbox, Multi-Module tab in the Ford Diagnosis and Repair System (FDRS). |
| SSM 51838 | 2023-09-04. Service bulletin. ELECTRICAL SYSTEM. In various 2017-2023 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating Feature Unavailable. Since this is a fleet vehicle, it cannot access the (SYNC Connect) FordPass or LincolnWay app through the TCU Embedded Modem. If this message appears, the vehicle may be equipped with a fleet telematics module. Replacement of the TCU or TCU related repairs will not prevent this message from appearing. Refer the customer to in app FordPass Guides or LincolnWay Concierge Teams to aid with fleet telematics removal. Open app, select Account > Help > CHAT or CALL option. |
| SSM 51900 | 2023-09-04. Service bulletin. ELECTRICAL SYSTEM; LATCHES/LOCKS/LINKAGES. Some 2023 Escape vehicles built on or before 03-May-2023 and not equipped with a keyless entry keypad may exhibit the door keypad code menu item being shown in vehicle settings menu of the center display screen. This may be due to the configuration of the SYNC module (APIM). To correct this condition, download and run the APIM - SYNC Module Configuration application in the Ford Diagnosis and Repair System (FDRS). For claiming, use causal part 14G670 and applicable labor times in Section 10 of the Service Labor Time Standards (SLTS) Manual. |
| SSM 51876 | 2023-09-02. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM. Some 2023 Escape vehicles may exhibit various warning messages displayed in FordPass such as: check fuel cap, glow plug pre-heater fault, exhaust system fault, change air filter soon, air suspension fault, clean the exhaust filter, check fuel inlet, engine temperature high, anti-theft system/key fault, collision assist unavailable or instrumental panel cluster (IPC) and Fordpass displayed a high voltage battery charge of 50% after a full charge. Inform customers that engineering is currently working on a solution for this condition and it will be released via Ford Power-Up software updates delivered over-the-air (OTA) expected by the end of October 2023. Software will update automatically if vehicle connectivity is enabled in the vehicle's settings. Schedule a service visit for customers who have disabled vehicle connectivity. Monitor OASIS for additional information. |
| SSM 51874 | 2023-09-02. Service bulletin. EQUIPMENT; VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM. Some 2021-2023 Bronco Sport and 2020-2023 Escape vehicles may exhibit a rattle or flapping noise coming from the rear air extractors while driving. This may be due to the normal operation of the rear air extractors. To determine if this is a normal condition, perform a road test at 40 mph (65 km/h) or above. Inspect if the noise is coming from the rear extractors. During the road test alternate air conditioning (A/C) between fresh mode and air re-circulation mode. If the noise is eliminated when the A/C is in fresh mode, this is considered a normal characteristic of the vehicle and no repairs should be performed. |
| SSM 51856 | 2023-09-02. Service bulletin. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. Some 2023 Escape vehicles equipped with a 12 inch instrument panel cluster (IPC) display may exhibit a roundabout/traffic circle arrow directing the traffic to go to the left (or clockwise) around the roundabout. This is incorrect and opposite to what is displayed in the center display screen. The direction of travel should be to the right (or counter clockwise) around the roundabout. This condition does not affect vehicle durability and no additional diagnosis or service is required for this condition at this time. Inform customers that they can continue to drive the vehicle and engineering is currently working on a solution for this condition that is expected in October 2023. Replacement/reprogramming of the IPC will not resolve this condition. Monitor OASIS for additional information and schedule service appointments for customers once the repair becomes available. |
| TSB 23-2275 | 2023-09-01. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM). Some 2023 Escape/Corsair vehicles built on or before 25-May-2023 equipped with a 2.0L EcoBoost engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P0300 and/or P0316. This may be due to the software in the powertrain control module (PCM). To correct this condition, follow the Service Procedure to reprogram the PCM. |
| TSB 23-2274 | 2023-09-01. Service bulletin. ENGINE AND ENGINE COOLING. Some 2022-2023 Bronco Sport/Escape vehicles equipped with a 1.5L engine and 2022-2023 Corsair vehicles equipped with a 2.5L engine, built on 01-Sep-2022 and through 06-Apr-2023, may exhibit a low coolant level with engine oil in the coolant and/or coolant in the engine oil. This may be caused by an internal oil cooler leak. To correct this condition, follow the Service Procedure to test and replace the oil cooler. |
| SAN-Vol1 I1 | 2023-08-16. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. The Service Awareness Newsletter is an informal communication that contains information that may not be presently available in a TSB, SSM, GSB, or other electronic communication. This article includes information on warranty, technical service tips and other service information. |
| SSM 51823 | 2023-08-11. Service bulletin. UNKNOWN OR OTHER; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; POWER TRAIN. Some 2019-2023 Edge/Nautilus, 2020-2023 Escape/Corsair, 2021-2023 Bronco Sport, 2022-2023 Maverick vehicles equipped with all wheel drive (AWD) may exhibit chatter/shudder during low speed turning events. This may be due to fluid contamination in the rear drive unit (RDU). Drain and refill the RDU, refer to Workshop Manual Section (WSM) 205-02. Drive for 5 miles (8 km) in stop and go conditions with right and left turns and re-evaluate. If the issue is still present, continue with normal WSM diagnostics. For claiming, use base (4000) causal part. |
| TSB 23-2244 | 2023-08-10. Service bulletin. POWER TRAIN; POWER TRAIN:DRIVELINE:DRIVESHAFT. Some 2020-2023 Escape hybrid vehicles equipped with a 2.5L (FHEV) full hybrid electric vehicle powertrain and 4-wheel drive (4WD) may exhibit a grinding or rubbing noise while braking at or below 10 mph (16 km/h) from the front of the vehicle. This may be due to an inadequate gap between the driveshaft and the heat shield. To correct this condition, follow the Service Procedure to diagnose and position the heat shield away from the driveshaft. |
| SSM 51799 | 2023-07-25. Service bulletin. ENGINE AND ENGINE COOLING; POWER TRAIN. Some 2020-2023 Escape and 2021-2023 Bronco Sport vehicles equipped with the 1.5L engine may exhibit a lugging vibration and/or boom noise while driving in gears 5-8 at approximately 1500 engine revolutions per minute (RPM). This may be felt more when the engine is under a light to moderate load. A vibration and/or boom noise could be generated from the firing frequency of the 3 cylinders or when cylinder deactivation occurs and the engine is running on 2 cylinders. This condition is more noticeable when the vehicle is driven in ECO mode. This mode was designed to deliver maximum fuel efficiency and increase the driving range. |
| SSM 51783 | 2023-07-18. Service bulletin. ELECTRICAL SYSTEM. Some 2021-2023 Ford and Lincoln vehicles may exhibit a condition where the high voltage battery stops charging when connected to level 1 or level 2 chargers with an illuminated malfunction indicator lamp (MIL) and diagnostic trouble code (DTC) P2C94 stored in the secondary on-board diagnostic control module A (SOBDM). To restore charging capability, disconnect the off-board charging station charge handle from the vehicle charge port and reconnect. This condition does not affect vehicle durability and no additional diagnosis or service is required for this condition at this time. Inform customers that they can continue to drive the vehicle and engineering is currently working on a solution for this condition that is expected in August 2023. Replacement of the SOBDM will not resolve this condition. Monitor OASIS for additional information. |
| SSM 51762 | 2023-07-03. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). Some 2021-2023 Ford and Lincoln vehicles equipped with SYNC 4 may exhibit the navigation feature in the center display screen only displaying imperial units and not being able to change to metric. This may be due to the software level of the SYNC module (APIM). This issue does not affect vehicle durability and no additional diagnosis or service is required for this condition at this time. Inform customers that engineering is currently working on a solution for this condition and will be released via Ford Power-Up software updates delivered over-the-air (OTA) expected in September 2023. Software will update automatically if vehicle connectivity is enabled in the vehicles settings. Schedule a service visit for customers who have disabled vehicle connectivity or who report that they did not receive the update in September 2023. Monitor OASIS for additional information. |
| SSM 51702 | 2023-06-13. Service bulletin. STRUCTURE:BODY:HATCHBACK/LIFTGATE; STRUCTURE. Some 2023 Escape vehicles built on or before 6-May-2023 may exhibit a condition where the power liftgate does not close when using the power liftgate control switches. The vehicle may exhibit diagnostic trouble codes B1454 and/or B1455. Prior to following Workshop Manual (WSM) diagnostic procedures, remove the liftgate left/right/center upper trim panels. Refer to WSM, Section 501-05 Interior Trim and Ornamentation > Removal and Installation. Disconnect C4173 and C4172 and verify the resistance of the anti-pinch switches. Refer to the Wiring Diagram, cell 109. If the resistance is below 5.58K ohms, replace the affected switch(s). If both anti-pinch switches measure above specification, perform a power liftgate initialization and re-evaluate the concern. Refer to WSM, Section 501-03 Body Closures > General Procedures. |
| SSM 51656 | 2023-06-05. Service bulletin. POWER TRAIN. Some 2022-2023 F-150/Bronco/Expedition/Navigator/Escape/Corsair/Bronco Sport/Edge/Mustang vehicles built on 04-Sep-2022 and through 30-Dec-2022 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) P0230 stored in the powertrain control module (PCM). The vehicle may also experience a no start or stall after start. This may be due to an internal PCM issue. If this DTC is present, verify the battery condition, then perform pin point test (PPT) KC of the Work Shop Manual (WSM), Section 310-01. If PPT KC leads to component replacement, start with replacing the PCM and then evaluate the vehicle. If the DTC returns, follow WSM, Section 310-01 PPT KC direction to address the issue. |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.