Service bulletin SSM 52024
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10244876 |
| Published by NHTSA | 2023-11-04 |
| Manufacturer's number | SSM 52024 |
| Manufacturer's date | 2023-10-27 |
| NHTSA component | HYBRID PROPULSION SYSTEM; ENGINE AND ENGINE COOLING |
NHTSA's summary
Some 2020-2023 Escape/2021-2023 Corsair equipped with 2.5L engine full hybrid electric vehicle (FHEV) and plug-in hybrid electric vehicle (PHEV) powertrain and 2022-2023 Maverick vehicles equipped with 2.5L engine FHEV powertrain may exhibit a condition where the 12V battery voltage is low or discharged with diagnostic trouble code (DTC) U3003:62 stored in the direct current/direct current converter control module (DC/DC). The vehicle may also exhibit DTC U3003:16 and/or U3000:04 stored in the DC/DC module. This may be due to an open in the 300 amp high-current fuse F4 located in the high-current battery junction box (BJB).
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Engine, Hybrid and electric drive
Trouble codes named
U3000, U3003
| FORD ESCAPE HYBRID | 2020, 2021, 2022, 2023 (the catalog's model; the bulletin names a series or trim of it) |
|---|---|
| FORD MAVERICK | 2022, 2023 |
| LINCOLN CORSAIR | 2023 |
| LINCOLN CORSAIR PHEV | 2021, 2022 (the catalog's model; the bulletin names a series or trim of it) |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 2026072 | 2026-02-18. Engine |
|---|---|
| 2026070 | 2026-02-18. High Voltage |
| 26V091000 | 2026-02-17. ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY |
| 2025628 | 2025-11-14. High Voltage |
| 25V789000 | 2025-11-14. ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY |
| 2025376 | 2025-07-14. Engine |
| 2025306 | 2025-06-03. Engine |
| 25V372000 | 2025-06-03. ENGINE |
| 2025283 | 2025-05-23. Engine |
| 2025281 | 2025-05-23. Engine |
A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.
| SSM 55211 | 2026-10-06. Over-the-air update. 2023-2026 Escape and 2025-2026 Bronco Sport vehicles equipped with a 1.5L EcoBoost engine may require removal of the turbocharger wastegate control actuator linkage for various reasons. The Workshop Manual (WSM), Section 303-04 Fuel Charging and Controls - Turbocharger - 1.5L EcoBoost > Removal and Installation > Wastegate Control Actuator Linkage service procedure has been added. In addition, the wastegate control actuator linkage rod with retaining clips (6K682) and actuator linkage rubber boot seal (9E416) have been released as lower-level components to complete the repair without replacing the entire turbocharger wastegate control actuator assembly. |
|---|---|
| SSM 55157 | 2026-09-15. Service bulletin. Some 2022-2024 Maverick Hybrid vehicles may exhibit an intermittent vibration and/or crunching noise after a cold start while the engine is running with the vehicle stationary in drive with no throttle input and brakes applied. An intermittent engine rocking or rolling motion in one direction may also be observed while the concern is present with the hood open.<br /><br /> The noise may be present with no drivability concerns, relevant diagnostic trouble codes (DTC) stored, warning indicators illuminated and/or warning messages displayed. The noise may reduce or be eliminated after several minutes of driving when the powertrain warms up.<br /><br /> This condition does not affect vehicle durability and no additional diagnosis or service is required for this condition at this time. Inform customers that they can continue to drive the vehicle and engineering is currently working on a solution for this condition that is expected in Q4 of 2026. Replacement of the engine or transmission will not resolve this condition. Monitor Professional Technician System (PTS) for additional information and schedule s |
| SSM 55142 | 2026-09-04. Service bulletin. Some 2023-2025 Escape vehicles built on or before 16-Sep-2024 equipped with 1.5L EcoBoost engine may exhibit an "Engine Coolant Over-Temperature" warning message displayed in the IPC and an illuminated MIL with DTCs P1285 and/or P1299 stored in the powertrain control module (PCM) during hard acceleration or under high load conditions. This may be due to machining chips trapped in the cylinder head causing a potential blockage in the coolant passage near the cylinder head temperature 2 (CHT2) port. To diagnose this condition, start the vehicle and idle for 15 minutes. Perform a road test at a temperature above -20°C (-4°F) and apply wide-open throttle (WOT) hard accelerations in rapid succession. If the concern cannot be replicated, drain and refill the coolant system. If the concern can be replicated, drain the coolant system. Perform the Engine Cooling System Flushing procedure in Workshop Manual (WSM) > 303-03A Engine Cooling - 1.5L EcoBoost > General Procedures. Do not use the VC1 flush additive. Reassemble the engine. Fill and bleed the coolant system and re-evaluate the concern. If the concern pers |
| 25M03 | 2026-09-01. Other. Customer Satisfaction Program 25M03 Certain 2020-2025 Model Year Escape, 2021-2025 Model Year Corsair and 2022- 2025 Model Year Maverick Vehicles equipped with a 2.5L Hybrid or Plug-In Hybrid engine - Exhaust Gas Recirculation (EGR) Differential Pressure Sensor Replacement, if Required After Dealer Evaluation |
| SSM 54980 | 2026-07-08. Service bulletin. Some 2022-2024 Maverick Hybrid vehicles may exhibit an intermittent vibration and/or crunching noise after a cold start while the engine is running with the vehicle stationary in drive with no throttle input and brakes applied. An intermittent engine rocking or rolling motion in one direction may also be observed while the concern is present with the hood open. The noise may be present with no drivability concerns, relevant diagnostic trouble codes (DTC) stored, warning indicators illuminated and/or warning messages displayed. The noise may reduce or be eliminated after several minutes of driving when the powertrain warms up. This condition does not affect vehicle durability and no additional diagnosis or service is required for this condition at this time. Inform customers that they can continue to drive the vehicle and engineering is currently working on a solution for this condition that is expected in Q3 of 2026. Replacement of the engine or transmission will not resolve this condition. Monitor Professional Technician System (PTS) for additional information and schedule |
| 25B33 | 2026-07-01. Other. Certain 2023-2025 Model Year Escape and Corsair, 2024-2025 Model Year Nautilus, 2025-2026 Model Year Bronco Sport and 2025 Model Year Maverick Vehicles Equipped with an Engine Block Heater System Block Heater Replacement |
| 25B51 | 2026-06-05. Other. Certain 2021-2024 Model Year Bronco, 2021-2024 Model Year Bronco Sport, 2020-2022 Model Year Corsair and Escape, 2016-2024 Model Year Explorer, 2019-2020 Model Year Fusion, 2016-2018 Model Year Focus RS, 2022-2024 Model Year Maverick, 2016-2019 Model Year MKC and 2019-2024 Model Year Ranger Vehicles Equipped with a 2.0L or 2.3L Engine and Engine Block Heater System Block Heater Replacement |
| SSM 54738 | 2026-04-14. Service bulletin. Some 2023-2025 Escape 1.5L/F-Super Duty/Transit vehicles may exhibit a lack of cooling from the heating, ventilation, and air conditioning (HVAC) system, which may be accompanied by abnormal rattling, grinding and/or squealing noises from the engine compartment. This may be due to damage to the air conditioning (A/C) compressor internal components and/or clutch assembly. Confirm ambient air temperature is above approximately 0°C (32.0°F). On the HVAC controls, set the temperature to full cold (not MAX A/C), select PANEL, set the fan speed to the highest setting and select the A/C button (indicator on). If the A/C compressor clutch engages and the A/C compressor is noisy, and/or the belt is slipping on the A/C compressor pulley or the A/C compressor is seized, install a new A/C compressor as indicated in Section 412-00 of the Workshop Manual (WSM). For claiming, use causal part 19703 and labor operation MT19700SSM up to 0.3 hours to check for a damaged compressor. If the compressor requires replacement, claim labor operations 19700A and 19700A4. Also claim available Service Labor Time Standards (SLTS) op |
| SSM 54631 | 2026-03-11. Service bulletin. Some 2020-2026 Escape and 2022-2026 Maverick 2.5L Duratec hybrid vehicles may require various repairs on the exhaust system. This may require removal of the exhaust heat exchanger. WSM, Section 309-00 Exhaust System > 2.5L Duratec hybrid > Removal and Installation > Exhaust Heat Exchanger has been revised to eliminate the need to remove the muffler assembly. The procedure steps and labor times have been updated to reflect this adjustment. |
| 25M02 | 2026-01-05. Other. Customer Satisfaction Program 25M02 Certain 2021-2024 Model Year Bronco Sport and 2020-2022 Escape with 1.5L Engine and 8F35 Transmission Upstream Catalytic Converter Replacement, If Required |