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Service bulletins for the 2020 Ford Escape

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

291 on file from NHTSA, as of 2026-10-19.

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Only bulletins with component: Equipment and accessories are shown. Show all

Bulletins, newest first
TSB 21-24112021-12-01. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. This article supersedes TSB 21-2342 to update the Issue, Action, and Service Procedure. Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator and 2021 Bronco Sport vehicles with SYNC 3 may experience various SYNC performance related concerns including but not limited to: Sirius audio not functioning properly after a key cycle with active subscription Presets not responding or indicating properly Intermittent audio echo/robotic voice heard during a Bluetooth phone call Wi-Fi connection message pop-up every key cycle Frozen unresponsive touchscreen Solid blue screen when moving forward at speeds above 16 km/h (10 mph) (2019 vehicles only) Rear parking aid camera remains on the screen at speeds below 16 km/h (10 mph) (2019 vehicles only) Inoperative infotainment applications Poor/no AppLink function Apple CarPlay not launching on connection or a black screen when connected Voice prompts that skip or have short pauses while directions are being provided
TSB 21-23422021-11-02. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator and 2021 Bronco Sport vehicles with SYNC 3 may experience various SYNC performance related concerns. To correct the condition, follow the Service Procedure to update the accessory protocol interface module (APIM) software.
TSB 21-22542021-11-02. Service bulletin. FUEL SYSTEM, GASOLINE; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT. Some 2020-2021 Escape/Corsair vehicles built on or before 30-Mar-2021 and Explorer/Aviator vehicles built on or before 09-Apr-2021 may exhibit a slow fuel fill and/or spit back condition during refueling. This may be due to the design of the fuel tank filler pipe. To correct the condition, follow the Service Procedure to replace the fuel tank filler pipe.
TSB 21-22942021-09-30. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); POWER TRAIN:MANUAL TRANSMISSION:INTERNAL:DOGS/SYNCHROS. Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator and 2021 Bronco Sport vehicles with SYNC 3 may experience various SYNC performance related concerns To correct the condition, follow the Service Procedure to update the accessory protocol interface module (APIM) software.
SSM 501162021-09-28. Service bulletin. STEERING; EQUIPMENT; ELECTRICAL SYSTEM. Some 2020-2021 Escape vehicles may exhibit a loss of voltage reference (VREF) or runs rough, blow fuse 44 and may or may not set DTC's P06A7,P0840,P0842,P0845,P0847,P2122,P2127,P0522,P008A,P06A6,P2196,P0192, P0212,P0340,P0344,P0365,P0532,P06E9,P0369,C175E,C175B,C2302,P0369. The 14290 harness directly above the steering shaft u-joint near the upper brake pedal mount may come in contact with the steering shaft. Rotation of the steering wheel will trigger the short circuit. Inspect the harness for damage at that location and repair as necessary. If damage was found, move the harness away from the steering shaft U-joint area and secure the harness. Refer to Wiring Diagram Cell 005.
SSM 501052021-09-28. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT; VISIBILITY:SUN/MOON ROOF ASSEMBLY. Some 2020-2021 Corsair/Escape vehicles may exhibit issues with the roof opening panel shield feature of the roof opening panel where a replacement shield pilot clip is needed. The shield pilot clips are now available separately for service, Part Number LJ6Z-5452118-A. Reference Workshop Manual (WSM), Section 501-17. Replacement of the roof opening panel sun shade is not necessary when only replacing the shield pilot clips.
SSM 500152021-09-04. Service bulletin. VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM; VISIBILITY; EQUIPMENT. Some 2020-2021 Ford and Lincoln vehicles are equipped with an anti-fogging feature known as enhanced windshield anti fogging strategy (EWAFS). This feature automatically adjusts airflow in the cabin to prevent the windshield from fogging up and may be perceived by customers as irregular climate control functionality. To reduce fogging, the EWAFS functions include: the air condition (A/C) button may turn on and off automatically, recirculated air may turn off automatically in all air modes except MAX A/C, recirculated air may also turn on and off automatically in various airflow modes in order to improve heating or cooling efficiency, and in auto climate control, high humidity conditions may automatically engage A/C compressor, increase blower motor speed and/or direct more air to windshield. Continue to monitor the Workshop Manual (WSM) for EWAFS updates.
TSB 21-22632021-09-02. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator and 2021 Bronco Sport vehicles with SYNC 3 may experience various SYNC performance related concerns. To correct the condition, follow the Service Procedure.
SSM 499142021-07-02. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. Some 2015-2021 Edge, 2016-2018 MKX, 2019-2021 Nautilus, 2018-2021 Expedition/Navigator, and 2020-2021 Escape/Corsair/Explorer/Aviator vehicles may exhibit an inoperative power liftgate. This may be due to the rear gate trunk module (RGTM) software. To correct the condition, reprogram the RGTM using the latest software level of the appropriate Ford diagnostic scan tool. For claiming, use causal part 14B291 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
SSM 498852021-07-02. Service bulletin. EQUIPMENT. Some 2019-2021 Ford and Lincoln vehicles may exhibit an intermittent audio echo/robotic voice heard during a bluetooth phone call by the person that is not in the vehicle. Using Apple CarPlay and Android Auto instead of Bluetooth can help alleviate the concern. Also turning on, then off, the privacy setting in the SYNC touchscreen can temporarily alleviate the concern. Engineering is currently investigating this concern and will be releasing a service fix in early July 2021. Let the customer know they can continue to drive the vehicle and schedule service appointments for customers once the repair becomes available. Monitor OASIS for updates.
TSB 21-21502021-06-03. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator and 2021 Bronco Sport vehicles with SYNC 3 may experience various SYNC performance related concerns. To correct the condition, follow the Service Procedure.
SSM 497802021-06-01. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER; EQUIPMENT. Some 2020 Escape vehicles may exhibit a concern where the LH vents are warmer than the RH vents during A/C operation also may be intermittent. This may be caused by a partial restriction in the rubber portion of the 19A834 A/C line, found in WSM Section 412, Removal and Installation, Condenser Outlet Line. The evap temp sensor PID will generally read too warm due to its location toward the left hand end of the evaporator. First check system is properly charged with refrigerant. If so, and the concern is present, measure the temperature of the metal line before and after the rubber portion with a temperature gun. A difference of more than 3 deg’C (5.4 deg ’F) is likely due to a restriction present in the rubber portion and the 19A834 line must be replaced. Refer to WSM, Section 412. For claiming use casual part number 19A834 and applicable labor times found in the SLTS Manual.
TSB 21-20282021-04-03. Service bulletin. EQUIPMENT. Some 2020 Escape vehicles built on or before 11-Nov-2020 may exhibit a condition where the seam line on the top surface of the instrument panel near the defroster duct on the passenger side is warped or separated. To correct the condition, follow the Service Procedure to reinforce the instrument panel.
SSM 495452021-03-03. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY. Some 2020 Escape, 2020-2021 Corsair, 2021 Bronco Sport and 2021 Mustang Mach-E vehicles may exhibit DTC C1B00:62 present in the PSCM with any of the following messages displayed: Service Advance Trac, Hill Start Assist Not Available, Lane Keeping Sys. Malfunction Service Required, or Pre-Collision Assist Not Available. This may be due to a disconnected or discharged battery, recent PSCM or anti-lock brake system (ABS) module reprogram or configuration, or loss of ABS communication to the PSCM. The Workshop Manual pinpoint test is in the process of being updated and replacement of the electronic power assist steering (EPAS) column is not necessary. To clear the DTC, drive the vehicle straight for 30 seconds at speeds over 50 km/h (30 mph). Cycle the ignition on/off once complete. For claiming use causal part 3C529.
SSM 495412021-03-03. Service bulletin. EQUIPMENT. Some 2018-2020 Ford and Lincoln vehicles equipped with TCU and WiFi Hotspot, May display Vehicle Hotspot feature not enabled on this vehicle when attempting to enter the Hotspot menu. When using the FordPass/Lincoln Way application, the customer may receive a message saying Wi-Fi has been disabled from this vehicle. Check the vehicle specifications or vehicle build information for the mfal code on the PTS website (Detailed Vehicle Specifications). If mfal = WAFAC or WAFAB do not replace the TCU, engineering is currently investigating this condition. Inform customers Ford is developing a software fix that is expected in early March. In the interim, let the customer know they can continue to drive the vehicle and schedule a follow-up appointment with the customer for early March. Monitor OASIS for updates.
20B512021-03-03. Service bulletin. EQUIPMENT; SERVICE BRAKES; ELECTRICAL SYSTEM. In some of the affected vehicles, the Electric Brake Booster (EBB) may contain a cracked solenoid valve plunger that may break and move out of position. A dislocated valve plunger may lead to the driver experiencing any of the following symptoms: Hard brake pedal, over-braking condition, and if certain other conditions are present, longer brake pedal travel with an incremental increase in stopping distance that would be accompanied by a red brake warning indicator lamp on the instrument panel cluster
SSM 494262021-02-04. Service bulletin. EQUIPMENT. Some 2020 Ford and Lincoln vehicles may exhibit the vehicle locator feature display the vehicle location incorrectly when using the Ford Pass/Lincoln Way mobile app. Customers may report that the vehicle location that is displayed is the Ford manufacturing facility were the vehicle was assembled, yet all other features work as intended. This may be due to the vehicle location not updating since assembly. If all other Ford Pass/Lincoln Way features work correctly except for the vehicle location, open the customer connectivity settings on the SYNC display and verify that the location setting is enabled. If the setting is currently enabled, disable and then re-enable the feature. If the vehicle location is still displayed incorrectly in the app, follow Workshop Manual section 415-00 for further diagnosis.
20B562021-01-05. Service bulletin. STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS; EQUIPMENT. There is expected to be a low number of vehicles found with a concern door handle. In some of the affected vehicles, the interior door handle may have excessive material present on the door handle cavity. This can cause the door handle cable to bind during operation. If the cable binds, it may result in a door that cannot be opened from the inside. The door can still be opened using the exterior door handle. It is also possible that the door cannot be closed. If the door will not close, the instrument cluster will illuminate with a Door Ajar warning
SSM 493732021-01-05. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. Some 2020 Escape and 2020-2021 Corsair vehicles may exhibit DTC C1B00:62 present in the PSCM with any of the following messages displayed: Service Advance Trac, Hill Start Assist Not Available, Lane Keeping Sys. Malfunction Service Required, or Pre-Collision Assist Not Available. This may be due to a disconnected or discharged battery, recent PSCM or anti-lock brake system (ABS) module reprogram or configuration, or loss of ABS communication to the PSCM. The Workshop Manual pinpoint test is in the process of being updated and replacement of the electronic power assist steering (EPAS) column is not necessary. To clear the DTC, drive the vehicle straight for 30 seconds at speeds over 50 km/h (30 mph). Cycle the ignition on/off once complete. For claiming use causal part 3C529.
SSM 493282020-12-04. Service bulletin. ENGINE AND ENGINE COOLING; FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP; EQUIPMENT. Some 2019 MKC, 2019-2020 Edge/Nautilus/Escape/Ranger, 2020 Corsair, 2019-2021 Explorer vehicles equipped with 2.0L and 2.3L EcoBoost engines may exhibit a light to moderate ticking type noise at idle (600-700 RPM). The noise is usually more prominent in the area of the high-pressure fuel pump, located on the top of the engine just behind the number 4 ignition coil. This noise is not detrimental to engine function and has no short or long-term effects on engine durability. This an operating characteristic of these engines and no repairs should be attempted.
SSM 493132020-12-04. Service bulletin. EQUIPMENT; FUEL SYSTEM, GASOLINE. Some 2020 Escape/Corsair vehicles may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P0442, P0455, P0456, and/or P0457. This may be due to damage to the carbon canister which may have occurred during vehicle transportation. This condition may not occur for a few hundred miles/km or equivalent key cycles. Inspect the left side underbody air deflector for damage. If damage or witness marks are present, remove the left side air deflector and inspect the carbon canister for damage. As a reminder, dealers are responsible for inspecting new vehicles received by the dealership. When accepting delivery from the carrier, dealers must notify the carrier in writing of any concealed damage within 2 business days (certified mail with return receipt recommended). Refer to Section 2 of the Warranty and Policy Manual.
SSM 493452020-12-04. Service bulletin. POWER TRAIN; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT. Some 2020 Edge/Nautilus/Escape/Corsair/Transit Connect vehicles with and 8F35/8F40 transmission built on or before 30-Sep-2020 may exhibit an illuminated powertrain malfunction (wrench) indicator with diagnostic trouble codes (DTCs) P0741 and/or P1744 present or stored in the powertrain control module (PCM). This may be due to the torque converter and a pump stator bushing leak. Replacement of only the torque converter and/or the main control may not resolve the concern. To correct the condition, replace the following components: the torque converter, fluid pump assembly, both fluid filters, main control, input shaft, and flush the transmission cooling system.
TSB 20-23582020-11-05. Service bulletin. EQUIPMENT. Some 2020 Escape/Corsair vehicles may exhibit water dripping on or near the driver's foot while driving with the air conditioning (A/C) on. This maybe due to the climate control housing. To correct the condition, follow the Service Procedure to install a drain extension.
SSM 492842020-11-04. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ELECTRICAL SYSTEM:SOFTWARE. Some 2018-2020 Ford and Lincoln vehicles equipped with TCU and WiFi Hotspot, May display Vehicle Hotspot feature not enabled on this vehicle when attempting to enter the Hotspot menu. When using the FordPass/Lincoln Way application, the customer may receive a message saying Wi-Fi has been disabled from this vehicle. Check the vehicle specifications or vehicle build information for the mfal code. If mfal = WAFAC or WAFAB do not replace the TCU, engineering is currently investigating this condition. Inform customers Ford is developing a software fix that is expected in early January. In the interim, let the customer know they can continue to drive the vehicle and schedule a follow-up appointment with the customer for early January. Once the update becomes available, contact the customer and confirm the service appointment is going forward. Monitor OASIS for updates.
SSM 492832020-11-04. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ELECTRICAL SYSTEM:SOFTWARE. Some 2017-2020 Ford and Lincoln vehicles equipped with a telematics control unit (TCU) may exhibit incomplete user authorization, inoperative remote features and/or a message stating the system cannot access the Lincoln/FordPass Connect feature in the application due to being a fleet vehicle. Replacing the TCU will not resolve this condition. Engineering is currently investigating this condition. Inform customers Ford is developing a software fix that is expected in early January. In the interim, let the customer know they can continue to drive the vehicle and schedule a follow-up appointment with the customer for early January. Once the update becomes available, contact the customer and confirm the service appointment is going forward. Monitor OASIS for updates.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.