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Service bulletins for the 2020 Ford Escape

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

291 on file from NHTSA, as of 2026-10-19.

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Only bulletins with component: Heating and air conditioning are shown. Show all

Bulletins, newest first
SSM 518742023-09-02. Service bulletin. EQUIPMENT; VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM. Some 2021-2023 Bronco Sport and 2020-2023 Escape vehicles may exhibit a rattle or flapping noise coming from the rear air extractors while driving. This may be due to the normal operation of the rear air extractors. To determine if this is a normal condition, perform a road test at 40 mph (65 km/h) or above. Inspect if the noise is coming from the rear extractors. During the road test alternate air conditioning (A/C) between fresh mode and air re-circulation mode. If the noise is eliminated when the A/C is in fresh mode, this is considered a normal characteristic of the vehicle and no repairs should be performed.
SSM 500152021-09-04. Service bulletin. VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM; VISIBILITY; EQUIPMENT. Some 2020-2021 Ford and Lincoln vehicles are equipped with an anti-fogging feature known as enhanced windshield anti fogging strategy (EWAFS). This feature automatically adjusts airflow in the cabin to prevent the windshield from fogging up and may be perceived by customers as irregular climate control functionality. To reduce fogging, the EWAFS functions include: the air condition (A/C) button may turn on and off automatically, recirculated air may turn off automatically in all air modes except MAX A/C, recirculated air may also turn on and off automatically in various airflow modes in order to improve heating or cooling efficiency, and in auto climate control, high humidity conditions may automatically engage A/C compressor, increase blower motor speed and/or direct more air to windshield. Continue to monitor the Workshop Manual (WSM) for EWAFS updates.
SSM 497802021-06-01. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER; EQUIPMENT. Some 2020 Escape vehicles may exhibit a concern where the LH vents are warmer than the RH vents during A/C operation also may be intermittent. This may be caused by a partial restriction in the rubber portion of the 19A834 A/C line, found in WSM Section 412, Removal and Installation, Condenser Outlet Line. The evap temp sensor PID will generally read too warm due to its location toward the left hand end of the evaporator. First check system is properly charged with refrigerant. If so, and the concern is present, measure the temperature of the metal line before and after the rubber portion with a temperature gun. A difference of more than 3 deg’C (5.4 deg ’F) is likely due to a restriction present in the rubber portion and the 19A834 line must be replaced. Refer to WSM, Section 412. For claiming use casual part number 19A834 and applicable labor times found in the SLTS Manual.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.