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Service bulletins for the 2017 Chrysler Pacifica

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

553 on file from NHTSA, as of 2026-10-19.

By type

By component

By trouble code

Only bulletins with component: Electrical system are shown. Show all

Bulletins, newest first
08-043-17 REV. A2018-06-04. Service bulletin. ELECTRICAL SYSTEM. Flash: Battery Pack Control Module (BPCM) Diagnostic and System Improvements This bulletin involves reprogramming the BPCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set:P0AA6-00 - Hybrid Battery Voltage System Isolation Fault. P1E1B-00 - Hybrid-Ev Battery Side Voltage System Isolation.Under a vehicle side isolation failure which generates P0AA6, the BPCM may falsely set P1E1B (HV battery isolation failure) on key off which results in a no start condition. U11C5-00 - BPCM Lost Communication With On Board Charging Module. P1A9B-00 - Hybrid - EV Battery Temperature Sensor 1 Out Of Range High. P1AA7-00 - Hybrid - EV Battery Temperature Sensor 4 Out Of Range High.
90037332018-06-04. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. Park Assist ECU (WK & RU) The customer may describe that if the park assist system is ON, pressing the LED button will not turn the system OFF. The customer may also experience a flicker in the graphics or chimes. If the park assist system is OFF, pressing the LED button will not turn the system ON. When this happens the park assist feature is disabled. If the issue detailed above is what you are seeing, reflash park assist module to newest software as per the latest Service Bulletin available.
TS-WI-02572018-04-02. Service bulletin. ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:SOFTWARE. Service Bulletin sent to all dealers to update the firmware in the affected vehicles VMI computer. This removes the 1 to 2 second window in the VMIQ software programming immediately prior to the OEM and VMI computers go into 'sleep' mode. During that window, the OEM door operator module may not accept an open or close signal while manual door operation remains unaffected
230272018-03-13. Service bulletin. ELECTRICAL SYSTEM:WIRING. Return: Wiring Assy - Engine You have been identified as either having stock, or have stock in transit to your dealership. Please return stock packaged before 2016/07/31 (31 July, 2016)of follow ing part numbers:68176457AF, 68176459AF. Please return suspect parts back to your facing depot using Return Code 02, before 13 September, 2016.
TS-WI-02562018-03-05. Service bulletin. ELECTRICAL SYSTEM. Service Bulletin sent to all dealers to update the firmware in the affected vehicles VMI computer. This allows for more amperage to draw the Powerkneel up allowing the up-limit switch to be tripped consistently. If the up limit switch is not engaged, a vehicle may not come out of park or the conversion may not operate properly next time it is deployed
229582018-02-21. Service bulletin. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. 1NT30XDVAC - Inspect and Return: Panel - Instrument Panel You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 1N T30XDVAC. See attachments for identifying suspect stock. Replacement part can be obtained by reordering the same part number. Please return suspect parts back to your facing depot using Return Code 02, before 07 September, 2016.
228672018-02-21. Service bulletin. ELECTRICAL SYSTEM. Inspect and Return: Solenoid Module - Transmission You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of follow ing part numbers:52120000AA, 52119435AF, 05078709AB. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 07 September, 2016.
206162018-02-21. Service bulletin. ELECTRICAL SYSTEM. P/N CBSZR068AA: Inspect & Return: Module Kit - Occupant Restraint You have been identified as either having stock, or have stock in transit to your dealership. Please return part number CBSZR068AA as per the QIR attached. Replacement part can be obtained by ordering the same part number (CBSZR068AA) Please return suspect parts back to your facing depot using Return Code 02, before 02 September, 2016.
TS-WI-02562018-02-12. Service bulletin. ELECTRICAL SYSTEM. Service Bulletin sent to all dealers to update the firmware in the affected vehicles VMI computer. This allows for more amperage to draw the Powerkneel up allowing the up-limit switch to be tripped consistently. If the up limit switch is not engaged, a vehicle may not come out of park or the conversion may not operate properly next time it is deployed
08-074-16 REV. B2017-11-03. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. Video Routing Module Enhancements For Rear Seat Entertainment System This bulletin involves updating the Video Routing Module (VRM) software. A customer may experience one or more of the following: Occasional reset. Remotes frequently do not pair. Rear screens can be accidently controlled from the radio outside of the parental control feature. Black screen.
08-087-162017-11-03. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. Flash: Power Sliding Door Module Enhancements This bulletin involves reprogramming both of the Power Sliding Door Modules (PSDM) with the latest available software. Customers may perceive that the power sliding door does not reverse immediately when closing, if the door comes in contact with a soft obstacle.This software will update, the door closing strategy, which will require less force to reverse the door.
90032202017-11-03. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. RES / RHA / REB Radios That Supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Telematics Module (and associated components) are the systems responsible for these features. A power cycle may be required for the hands-free module for proper diagnosis.~ Please reference; 8T - Navigation/Telecommunication Diagnosis and Testing (DIAGNOSIS AND TESTING - HANDS FREE PHONE)
90036342017-11-03. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. UConnect Theater Remote Before replacing the Remote Control for the Rear Seat Entertainment system due to pairing issues, ensure that the VRM and radio software is at the latest level. If remote pairing still fails at the newer software levels, turn the ignition off, close all the doors, and wait for the cluster to go to sleep. Key the car back to ACC and retry the pairing procedure. For any additional questions regarding part numbers, software levels, or support please call Matt Marcantonio at Cell (248) 736-4158 or Rick Gordon at Cell (248) 630-6281.
90036372017-11-03. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES. Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these applications using an OEM Apple Lightning cable or an OEM provided USB cable for Android phones before performing any additional troubleshooting. For questions regarding Android Auto or Apply Carplay functionality, please Rick Gordon at Cell (248) 630-6281.
08-087-172017-11-03. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. Miracast Software Update Available This information only bulletin discusses the availability of Miracast® which has been added to the Video Routing Module(VRM) through a software update.
08-092-172017-11-03. Service bulletin. EQUIPMENT; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM. Radio Inoperative After a Flash Over The Air (FOTA) Radio Update This bulletin involves reprogramming the radio with the latest available software. Customers may notice after the FOTA radio update the radio is inoperative. The display screen will be stuck on the Chrysler logo.
08-028-17 REV. B2017-11-03. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. RA3 and RA4 Radio Over The Air Software Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The following improvements are included in this update:Fix for sport mode not working in the performance menu page (2015 LA equipped with 6.4L and 5.7L Sales Codes ESH and EZC Only). Adds Apple Siri® Eyes Free capability for iPhone® owners. Auto Play can now be configured. Adds do not disturb text message feature. The ability to drag and drop icons into the menu bar. Fix for radio locks up/frozen. Fix for stuck on black/blank screen. Human Machine Interface (HMI) improvements. Several navigation improvements. Fix for radio loss of time display. Media devices, phone pairing and Bluetooth usage improvements. Improved tuner performance. Enhanced Voice recognition (VR) performance. Enhancements in Connectivity Apps (Yelp, Pandora, Aha, etc).
08-086-172017-11-03. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Low Volume or Static While Using the Overhead DVD This bulletin involves checking the DVD media hub auxiliary switch part number and possibly replacing the switch. Customers may experience low volume or static from the overhead DVD player when playing through the radio while in auxiliary (AUX) mode.
68227168A$2017-11-03. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL. Rear Seat Entertainment System Video Routing Module Before replacing the Video Routing Module (VRM) for the Rear Seat Entertainment system in the Pacifica, the software in the radio head unit needs to be verified. The VRM with part number 68227168AL, must have radio software 16.23.23 in order to operate properly. If the radio head unit has SW version 16.17.13 or earlier, a radio replacement is required as a service software release for 16.23.23 is not yet available. Installing a VRM with this part number in a Pacifica with radio software prior to 16.23.23 will result in a Rear Seat Entertainment system that is inoperable. For questions regarding part numbers or software levels, please call Rick Gordon at Cell (248) 630-6281.
08-071-162017-11-03. Service bulletin. EQUIPMENT; STRUCTURE; ELECTRICAL SYSTEM. Water Intrusion In Dash To Front Fascia In-Line Connector This bulletin involves rework on the dash wire harness in the left front wheel well and possible front fascia wiring harness replacement due to water intrusion. The customer may describe the front fog lamps flicker or experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC): · U11E9 - Lost Communication With AGS.
TS-WI-02252017-09-14. Service bulletin. ELECTRICAL SYSTEM:WIRING; SEATS. To provide parts list and process instructions to correct wiring in the front passenger seat harness to allow for front seat interchangeability and provide a more secure ground
18-057-16 REV. A2016-09-14. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. "FLASH: 3.6L POWERTRAIN DIAGNOSTIC AND SYSTEM ENHANCEMENTS THIS BULLETIN INVOLVES REPROGRAMMING THE POWERTRAIN CONTROL MODULE (PCM) WITH THE LATEST AVAILABLE SOFTWARE. CUSTOMERS MAY EXPERIENCE A MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATION. UPON FURTHER INVESTIGATION, A TECHNICIAN MAY FIND THE FOLLOWING DIAGNOSTIC TROUBLE CODES (DTCS) HAVE BEEN SET: · **P1D73 - AGS PERFORMANCE - (ACTIVE GRILL SHUTTER). · P0171 - FUEL SYSTEM 1/1 LEAN. · P0174 - FUEL SYSTEM 2/1 LEAN.** THE TECHNICIAN MAY ALSO FIND THE FOLLOWING DTC STORED IN THE ANTI-LOCK BRAKE SYSTEM (ABS) MODULE MEMORY: NOTE: THE DIAGNOSTIC TROUBLE CODE (DTC) IS CAUSED BY A CALIBRATION IN THE PCM THAT IS IN CONFLICT WITH THE ABS MODULE PROGRAMMING. THE NEW SOFTWARE FLASH WILL CORRECT THIS ISSUE. · C121C-00 - TORQUE REQUEST SIGNAL DENIED. **THIS SOFTWARE RELEASE ALSO INCLUDES: · TRANSMISSION QUICK LEARN. · ENGINE ENHANCEMENTS.**"

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.