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Service bulletins for the 2015 BMW X5

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

412 on file from NHTSA, as of 2026-10-19.

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Only bulletins with component: Software are shown. Show all

Bulletins, newest first
B8402212021-08-09. Service bulletin. EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; COMMUNICATION:MANUFACTURER TELEMATICS; ELECTRICAL SYSTEM:SOFTWARE. The discontinuation of 3G cellular communication for Combox, TCB 3G and ATM 3G (Telematics ControlModule) can no longer be supported by the cellular network provider starting February 2022. The decision to phase out 3G network technology was made at the discretion of the respective cellular carriers and lies beyond the control of BMW. Due to the phase-out, BMW Assist and ConnectedDrive services will no longer be supported after this date.
B6507092020-08-31. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. NAVIGATION SYSTEM - REPORTING MISSING OR INCORRECT ROADMAP DATA: Do not replace parts and do not program the vehicle. Roads can change by up to 15% every year. To ensure the best navigation experience, we do everything in our power to create the best maps. Your reports help us to detect changes in your area and keep future versions of our maps as accurate as possible. Therefore, a road map error or missing data must be reported directly to the map supplier.
B6104192019-05-20. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; ENGINE; ELECTRICAL SYSTEM:12V/24V/48V BATTERY; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. VEHICLE DOES NOT START BATTERY TOTALLY DISCHARGED This Service Information bulletin replaces SI B61 04 19 dated March 2019.
B3702142018-12-10. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; SUSPENSION. Service Action: Program Variable Damper Control (VDC) Unit. Unfavorable tolerances for the plug-in connections of the wheel acceleration sensors may result in fault code memory entries and the VDC being deactivated. If the VDC control unit identifies an implausable value from one of the wheel acceleration sensors, the VDC will be deactivated and the driver is informed by a Check Control message. The vehicle then defaults to the conventional suspension.
B6604162018-12-10. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. """Comfort Access Restricted"" Check Control Message is Displayed. ""Comfort Access Restricted"" CCM (Check Control Message) is permanently displayed.. The CCM ID: D0h. The comfort access is functioning correctly. No comfort access aerial fault codes stored in the BDC (Body Domain Controller). Software error in the BDC"
B6205162018-12-10. Service bulletin. EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM:SOFTWARE. Head-up Display is no Longer Visible. HUD (Head-up Display) adjusted to the lowest position is no longer visible. Software in the instrument cluster.
B1301162018-12-10. Service bulletin. FUEL SYSTEM, DIESEL; ELECTRICAL SYSTEM:SOFTWARE; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE); ENGINE AND ENGINE COOLING:ENGINE:DIESEL. The DDE software application for exhaust gas recirculation control (EGR) does not favorably match the diesel fuel grades available in many parts of the US market. The high pressure EGR cooler could become filled with soot particulate to the point that exhaust gas flow and cooling efficiency are significantly reduced. This could result in the Service Engine Soon light coming on with EGR control / Air mass faults being stored in the DDE.
B6513132018-12-10. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM:SOFTWARE. "?This Service Information bulletin supersedes SI B65 13 13 dated October 2014. SUBJECT Headunit-High: CID Is Blank and ""NO SIGNAL"" Is Displayed . Intermittently the Central Information Display (CID) is blank and ""NO SIGNAL"" is displayed on the CID. Fault Code B7F8C3 ""no response from CID (HW error: loss of CID communication)"" is stored in the HU-H Note: If Fault Code E1C440 ""Headunit Reset"" is also stored in the HU-H, this Service Information is not effective! Follow relevant test plan using ISTA diagnosis. Software error in the HU-H."
B6214152018-12-10. Service bulletin. ELECTRICAL SYSTEM:WIRING; ELECTRICAL SYSTEM:SOFTWARE. Instrument Cluster Multifunction Display Intermittently Blank . Some information displays in the Instrument Cluster (KOMBI) may intermittently go blank. This may include the tachometer and speedometer displays. There is a software error in the KOMBI.
B6201162018-12-10. Service bulletin. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; ELECTRICAL SYSTEM:SOFTWARE. "Vehicles which have had the Instrument Cluster (KOMBI) replaced may display incorrect CBS (Condition Based Service) data after programming. AFFECTED VEHICLES Vehicles which require this Service Action to be completed will show it as ""Open"" when checked either in the ""Service Menu"" of DCSnet (Dealer Communication System) or with the Key Reader. Incorrect SW calibration loaded after KOMBI replacement."
6520132018-11-13. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT ADAPTIVE/MOBILITY. Vehicle inTransport Mode Cannot Be Unlocked with Remote Control. When the vehicle is in transport mode, intermittently it cannot be unlocked via the remote control key. CAUSE When the vehicle is in transport mode, to reduce power consumption, the software is designed to disable the outside antenna receiver from waking up the vehicle.
6132142018-11-13. Service bulletin. LATCHES/LOCKS/LINKAGES; ELECTRICAL SYSTEM:SOFTWARE. Central Locking System Locks and Unlocks on Its Own. The central locking system locks and unlocks on its own when the vehicle is in motion. Software error in the Body Domain Controller (BDC).
6203142018-11-13. Service bulletin. EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM:SOFTWARE. Head-Up Display: Height Adjustment Not Stored. The height adjustment for the Head-up Display is not permanently stored in Personal Profiles for the remote control key used. When using a different remote control key, the height adjustment resets to the default value. Software error in the instrument cluster
6108142018-11-13. Service bulletin. ENGINE; ELECTRICAL SYSTEM:SOFTWARE. Erroneous Check Control Message "Remote control missing. Unable to start" Is Displayed. With the engine running, the Start/Stop button is pressed and the engine stops. If the Start/Stop button is pressed again (without opening the door), and the customer has his/her foot on the brake pedal, the engine starts. An erroneous check control message "Remote control missing. Unable to start" is then displayed in the instrument cluster and Central Information Display (CID). Software error in the Body Domain Controller (BDC)
3602142018-11-13. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS. Erroneous Check Control Message: Tire Pressure Check Failed. After pressing the Start/Stop button, the Check Control message "Tire pressure check failed" appears briefly, as well as the corresponding light on the instrument cluster. These displays disappear after a few seconds. Software in the BDC (Body Domain Controller)
3403142018-11-13. Service bulletin. ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC); ELECTRICAL SYSTEM:SOFTWARE. Service Action: Program Control Units (Dynamic Stability Control [DSC] OBD error). Due to a software error stored in the DSC control unit, a fault code memory entry is permanently stored. This fault is not displayed, nor can it be cleared using the BMW diagnostic tools. The fault code memory entry has no functional effect on the DSC control unit. This fault code entry may result in failing the OBD test when using a scan tool.
1113142018-11-13. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE). N57T Diesel with Fault Code 29EB00: EGR Cooling Plausibility. The Service Engine Soon lamp is on (MIL) with the following fault stored in the DDE: 29EB00 - EGR cooling, plausibility: Exhaust-gas recirculation cooler bypass flap faulty or cooler efficiency too low CAUSE Unfavorable DDE software.
8404122018-11-13. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM:SOFTWARE. iPhone 6, 6 Plus, 5, 5S, 5C, 4S, 4, and 3GS with iOS 8.x Information. INFORMATION There is one major difference in functionality since iOS 8.0 was released. Scenario: z The customer leaves the vehicle and turns his or her phone off. z He or she turns the phone back on. z He or she enters the vehicle, but does not unlock the phone and start driving. Result: z The phone reconnects to the Bluetooth system (normal). z However, it does not transfer the contact list (not normal). z The contact list in the iDrive will be empty. z The call list in the Kombi will display only phone numbers, but no names. z The hands-free system works for accepting calls and conversing on calls started on the phone. Solution: z Prior to the customer entering the vehicle they must unlock the phone (passkey) With the release of Apple's new iPhone 6, 6 Plus and iOS 8.x software, there have been many questions regarding the new phone and software. The information in the attachment to this Service Information will help answer these questions. A printed copy can be given to the customer if needed. The attachment provides information on the differences between the new iPhone 6, 6 Plus and the previous versions, along with Apple software improvements in the following areas: 1. Visual comparison 2. Connectivity 3. Functionality Refer to the PDF file in the "Attachment" section of this bulletin for complete details. Information on the iPhone 6 is also available via the following: z www.bmwusa.com/bluetooth website NOTE: This SI will be updated as new information is received.
6133142018-11-13. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT ADAPTIVE/MOBILITY. The Controller Responds Slowly or Not at All. When the customer presses or turns the controller, there is no or a delayed response. This can sporadically occur. Software in the controller
8402142018-11-13. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. ConnectedDrive/BMW Assist System Diagnosis Information. ConnectedDrive/BMW Assist features are partially or completely inoperative. This Service Information bulletin is being published because vehicles are down for an extended period of time when researching system failures with ConnectedDrive or BMW Assist. This Service Information bulletin will assist you both in identifying the issue and providing technical support. CAUSE Not enough information is available for BMW NA engineers to assist the technician in diagnosing the root cause.
B1223152018-11-05. Service bulletin. ENGINE AND ENGINE COOLING:EXHAUST SYSTEM; ELECTRICAL SYSTEM:SOFTWARE; VEHICLE SPEED CONTROL. "Reduced Engine Power with ""Charging Pressure Too High"" Faults Stored. When accelerating under certain conditions, the engine power may be reduced and a Check Control Message (CCM) ""Drive Faulty; Drive at moderate speed"" is displayed. The following charging pressure control fault is stored in the DME: ? Fault 120208: Exhaust camshaft sensor, signal: not plausible As a result, the engine power is reduced, and the following faults may also be set: ? Fault 120408: Charging pressure control: Switch-off, pressure build-up blocked ? Fault 120908: Charging pressure control2: Switch-off, pressure build-up blocked CAUSE DME software error"
B1221142018-11-05. Service bulletin. FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM; ELECTRICAL SYSTEM:SOFTWARE; FUEL SYSTEM, GASOLINE. Engine Malfunction Warning Illuminated with FC 193208: Fuel Level Plausibility Stored in DME. The customer states that the engine malfunction warning lamp is illuminated, and while filling the fuel tank, the fuel gauge did not show the proper fill level. After the vehicle is driven a short distance, the fuel gauge will update to full. When diagnosed, the following fault is stored in the DME: ? FC 193208 Fuel level, plausibility: deviation between consumption and level change Please proceed to the Procedure section. Vehicles with option 610 (Head-Up Display) are not affected. Please follow the ISTA/D test plan for the applicable faults stored in the DME, including the one listed in this bulletin. CAUSE A software error in the instrument cluster causes the fuel gauge to incorrectly update while refilling. The error occurs when the vehicle is powered up after refilling.
6201152018-11-05. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. SUBJECT Head-Up Display Information No Longer Visible. The Head-up Display information is no longer visible on the windshield. The Head-up Display has moved downwards to the lowest possible position and can no longer be adjusted to a higher position. Software error in the instrument cluster
B6523162018-11-05. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. ?AUDIO VOLUME NOT RESTORED AFTER MSA STOP, ENTRY HEAD UNIT. Volume of audio system (when set to near maximum) is reduced when Auto Start-Stop (MSA) stop occurs and is not restored upon automatic engine restart. This is normal system behavior - serves to protect the head unit, battery drain and avoidance of incremental leaps in the loudness. The loudness is reduced to 2/3 of maximum and is not restored. Note: Air conditioning output is also reduced upon MSA stop and is not restored for similar reasons.
B8408182018-08-06. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM. HEAD UNIT HIGH 2 RESET WHILE BLUETOOTH IS CONNECTED: The following event may cause an unexpected reset of the Head Unit High 2 (NBT EVO) when:

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.