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Service bulletin B651313

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10151025
Published by NHTSA2018-12-10
Manufacturer's numberB651313
Manufacturer's date2016-01-01
NHTSA componentEQUIPMENT; ELECTRICAL SYSTEM:SOFTWARE

NHTSA's summary

"?This Service Information bulletin supersedes SI B65 13 13 dated October 2014. SUBJECT Headunit-High: CID Is Blank and ""NO SIGNAL"" Is Displayed . Intermittently the Central Information Display (CID) is blank and ""NO SIGNAL"" is displayed on the CID. Fault Code B7F8C3 ""no response from CID (HW error: loss of CID communication)"" is stored in the HU-H Note: If Fault Code E1C440 ""Headunit Reset"" is also stored in the HU-H, this Service Information is not effective! Follow relevant test plan using ISTA diagnosis. Software error in the HU-H."

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Equipment and accessories, Software

Vehicles listed
BMW 228I2014, 2015
BMW 320I2014, 2015
BMW 328D2014, 2015
BMW 328I2014, 2015
BMW 335I2014, 2015
BMW 428I2014, 2015
BMW 435I2014, 2015
BMW 525D XDRIVE2014
BMW 528I2014, 2015
BMW 535D2014, 2015
BMW 535I2014, 2015
BMW 550I2014, 2015
BMW 640I2014, 2015
BMW 650I2014, 2015
BMW 740I2014, 2015
BMW 740LD2015
BMW 740LI2014, 2015
BMW 750I2014, 2015
BMW 750LI2014, 2015
BMW 760LI2014, 2015
BMW ACTIVE HYBRID 32014, 2015
BMW ACTIVE HYBRID 72014, 2015
BMW M235I2014, 2015
BMW M52014, 2015
BMW M62014, 2015
BMW X32014, 2015
BMW X52014, 2015

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
B8402212021-08-09. Service bulletin. The discontinuation of 3G cellular communication for Combox, TCB 3G and ATM 3G (Telematics ControlModule) can no longer be supported by the cellular network provider starting February 2022. The decision to phase out 3G network technology was made at the discretion of the respective cellular carriers and lies beyond the control of BMW. Due to the phase-out, BMW Assist and ConnectedDrive services will no longer be supported after this date.
B6507092020-08-31. Service bulletin. NAVIGATION SYSTEM - REPORTING MISSING OR INCORRECT ROADMAP DATA: Do not replace parts and do not program the vehicle. Roads can change by up to 15% every year. To ensure the best navigation experience, we do everything in our power to create the best maps. Your reports help us to detect changes in your area and keep future versions of our maps as accurate as possible. Therefore, a road map error or missing data must be reported directly to the map supplier.
B6514192019-10-21. Service bulletin. HEAD UNIT NBT EVO (HU-H2) PROGRAMMING ABORT: The CID screen may light up blue. When this occurs A battery reset is not successful in restoring head unit operation Software error in the Bootloader file (BTLD) of the head unit.
B6514192019-07-22. Service bulletin. HEAD UNIT NBT EVO (HU-H2) PROGRAMMING ABORT. During programming several aborts can occur in the head unit NBT EVO (HU-H2).
B1220192019-06-24. Service bulletin. DELIVERY STOP: PROGRAM CONTROL UNITS (DME). A Delivery Stop has been issued (effective May 16 2019) on certain Model Year 2016-2020 BMW vehicles that have been produced between June 19 2015 and April 17 2019. A software error within the Digital Motor Electronics (DME) may cause a miscalculation of an onboard diagnostic (OBD) function. All vehicles will need a software update (no parts required).
B6220172019-05-20. Service bulletin. N63T CCM "LOW OIL LEVEL" NOT DISPLAYED. Drivetrain Malfunction Warning is illuminated and DME fault code 1C4002 (Engine oil level: too low) is stored. Customer complains that Check Control Message (Low Oil level") has never been displayed. The engine oil level measurement test works correctly and shows low oil level when checked under Vehicle Status tab in CID.
B6104192019-05-20. Service bulletin. VEHICLE DOES NOT START BATTERY TOTALLY DISCHARGED This Service Information bulletin replaces SI B61 04 19 dated March 2019.
B1101182019-05-20. Service bulletin. N63T - CCM "LOW OIL LEVEL" NOT DISPLAYED. Drivetrain Malfunction Warning is illuminated and DME fault code 1C4002 (Engine oil level: too low) is stored. Customer complains that Check Control Message (Low Oil level") has never been displayed. The engine oil level measurement test works correctly and shows low oil level when checked under Vehicle Status tab in CID. Instrument cluster software error.
B3203192019-04-22. Service bulletin. STEERING GEAR MOVEMENT NOT SMOOTH. Stiff movement in the steering or sticks when steering from one limit position to the other Unfavorable software of the Electric Power Steering (EPS)
B1201192019-02-25. Service bulletin. SERVICE ACTION: PROGRAM THE DIGITAL MOTOR ELECTRONICS (DME). In the DME control unit software.