Service bulletin B840221
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10200249 |
| Published by NHTSA | 2021-08-09 |
| Manufacturer's number | B840221 |
| Manufacturer's date | 2021-06-01 |
| NHTSA component | EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; COMMUNICATION:MANUFACTURER TELEMATICS; ELECTRICAL SYSTEM:SOFTWARE |
NHTSA's summary
The discontinuation of 3G cellular communication for Combox, TCB 3G and ATM 3G (Telematics ControlModule) can no longer be supported by the cellular network provider starting February 2022. The decision to phase out 3G network technology was made at the discretion of the respective cellular carriers and lies beyond the control of BMW. Due to the phase-out, BMW Assist and ConnectedDrive services will no longer be supported after this date.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Electrical system, Equipment and accessories, Software
| BMW 228I | 2014, 2015, 2016 |
|---|---|
| BMW 230I | 2017, 2018, 2019, 2020, 2021 |
| BMW 320I | 2013, 2014, 2015, 2016, 2017, 2018 |
| BMW 328D | 2014, 2015, 2016, 2017, 2018 |
| BMW 328I | 2012, 2013, 2014, 2015, 2016 |
| BMW 330E | 2016, 2017, 2018 |
| BMW 330I | 2017, 2018, 2019, 2020 |
| BMW 335I | 2012, 2013, 2014, 2015, 2016, 2017 |
| BMW 340I | 2016, 2017, 2018, 2019 |
| BMW 340I | 2020 |
| BMW 428I | 2014, 2015, 2016 |
| BMW 430I | 2017, 2018, 2019, 2020 |
| BMW 435I | 2014, 2015, 2016 |
| BMW 440I | 2017, 2018, 2019, 2020 |
| BMW 5-SERIES GRAN TURISMO | 2017 |
| BMW 640I | 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019 |
| BMW 650I | 2012, 2013, 2014, 2015, 2016, 2017, 2018 |
| BMW 740E | 2017, 2018, 2019 |
| BMW 740I | 2017, 2018, 2019, 2020, 2021 |
| BMW 740LI | 2016 to 2017 |
| BMW 745E | 2020 |
| BMW 750I | 2018, 2019 |
| BMW 750LI | 2016 to 2019 |
| BMW 750LI | 2021 |
| BMW ACTIVE HYBRID 3 | 2013 |
| BMW ACTIVE HYBRID 3 | 2014, 2015 |
| BMW B7 ALPINA | 2015 to 2016 |
| BMW B7 ALPINA | 2018 to 2021 |
| BMW F 850 GS ADVENTURE | 2021 (the catalog's model; the bulletin names a series or trim of it) |
| BMW M2 | 2016, 2017, 2018, 2019, 2020, 2021 |
| BMW M235I | 2014, 2015, 2016 |
| BMW M240I | 2017, 2018, 2019, 2020, 2021 |
| BMW M3 | 2015, 2016, 2017, 2018 |
| BMW M4 | 2015, 2016, 2017, 2018, 2019, 2020 |
| BMW M6 | 2013, 2014, 2015, 2016, 2017, 2018, 2019 |
| BMW M760I | 2017, 2018, 2019, 2020, 2021 |
| BMW R 1200 GS ADVENTURE | 2017 (the catalog's model; the bulletin names a series or trim of it) |
| BMW R 1250 GS ADVENTURE | 2019 (the catalog's model; the bulletin names a series or trim of it) |
| BMW R NINE T PURE | 2019 (the catalog's model; the bulletin names a series or trim of it) |
| BMW R NINE T RACER | 2018 (the catalog's model; the bulletin names a series or trim of it) |
| BMW R NINE T SCRAMBLER | 2018 (the catalog's model; the bulletin names a series or trim of it) |
| BMW R1200 RT POLICE | 2017 (the catalog's model; the bulletin names a series or trim of it) |
| BMW X3 | 2011, 2012, 2013, 2014, 2015, 2016, 2017 |
| BMW X4 | 2015, 2016, 2017, 2018 |
| BMW X5 | 2014, 2015, 2016, 2017, 2018 |
| BMW X5 M | 2018 |
| BMW X6 | 2015, 2016, 2017, 2018, 2019 |
| BMW X6 M | 2015 to 2019 |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 23V584000 | 2023-08-16. ELECTRICAL SYSTEM:SOFTWARE; SEAT BELTS |
|---|---|
| 17V488000 | 2017-08-03. ELECTRICAL SYSTEM:SOFTWARE; EXTERIOR LIGHTING:BRAKE LIGHTS |
A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.
| B610321 | 2024-03-02. Service bulletin. SITUATION BMW AG is conducting a Voluntary Emissions Recall (effective April 23, 2021) on a certain Model Year 2020 - 2021 BMW vehicles that were produced between August 13, 2019 and December 11, 2020. Do not deliver to a customer, a New, Certified Pre-Owned or Used vehicle subject to an emissions recall, until the vehicle is repaired. Do not use or sell replacement equipment/parts subject to an emissions recall. The 12 V battery’s dual storage system (DSS) may contain a software error which intermittently causes a continuous resetting of the microcontroller and communication failure. The error is displayed by a red Check Control message. |
|---|---|
| B240223 | 2023-07-24. Service bulletin. BMW AG has issued an Emissions Recall (effective March 17, 2023) on a certain Model Year 2021 - 2023 BMW vehicles that were produced between June 16, 2020, and December 13, 2022. Due to a software failure, there is the possibility that the transmission does not go into "sleep mode" if the car is turned off. |
| B090221 | 2023-07-24. Service bulletin. With the introduction of the BMW Remote Software Upgrade, all Service Pack 18 vehicles and partial Service Pack 15 vehicles may receive new functionality or modifications in their features. |
| M650122 | 2022-12-12. Service bulletin. The Sirius(r) Satellite Radio is inoperative. |
| B620322 | 2022-12-12. Service bulletin. After programming, the customer may complain that the Sport Mode display is not fully displayed in the instrument cluster. Instead of a red background in sport mode, the background is displayed in blue (like ECO PRO mode). |
| SIB090121 | 2022-07-18. Service bulletin. BMW offers a new special ISTA Installation made available for Roadside Assistance / Mobile Service technicians. The new ISTA Version is also able to be used in case of a Remote Software Upgrade (RSU) programming failure to get the customer car reprogrammed on site. In case of a Remote Software Upgrade failure, the engine start is prevented for safety reasons until the vehicle is programmed correctly. Most of the errors occur when only one control unit fails to program correctly. |
| B620222 | 2022-05-31. Service bulletin. Sport mode is not displayed correctly in the instrument cluster. Instead of a red background in sport mode, the background is displayed in blue (like in Eco Pro mode). Software in the instrument cluster (Kombi). |
| B840222 | 2022-05-16. Service bulletin. The customer finds an indication in the â??myBMWâ? app that the tires need service due to wear. Even after replacing the tires, the tire service indicator is still present in the myBMW app. |
| B652021 | 2022-01-24. Service bulletin. BMW AG has issued a Delivery Stop (effective October 25, 2021) on certain Model Year 2022 BMW vehicles that were produced after October 25, 2021. Due to supply chain limitations, certain vehicles were produced without a CID with touch function and without Reversing Assistant. |
| B611621 | 2021-12-20. Service bulletin. The "energy management" Check control message (ID code 415) is falsely displayed when entering the vehicle. |