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Service bulletin B652316

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10146902
Published by NHTSA2018-11-05
Manufacturer's numberB652316
Manufacturer's date2016-10-01
NHTSA componentELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

NHTSA's summary

?AUDIO VOLUME NOT RESTORED AFTER MSA STOP, ENTRY HEAD UNIT. Volume of audio system (when set to near maximum) is reduced when Auto Start-Stop (MSA) stop occurs and is not restored upon automatic engine restart. This is normal system behavior - serves to protect the head unit, battery drain and avoidance of incremental leaps in the loudness. The loudness is reduced to 2/3 of maximum and is not restored. Note: Air conditioning output is also reduced upon MSA stop and is not restored for similar reasons.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Equipment and accessories, Software

Vehicles listed
BMW 228I2014, 2015, 2016
BMW 230I2017
BMW 320I2013, 2014, 2015, 2016, 2017
BMW 328D2014, 2015, 2016, 2017
BMW 328I2012, 2013, 2014, 2015, 2016
BMW 330E2016, 2017
BMW 330I2017
BMW 335I2012, 2013, 2014, 2015, 2016
BMW 340I2016, 2017
BMW 428I2014, 2015, 2016
BMW 430I2017
BMW 435I2014, 2015, 2016
BMW 440I2017
BMW 5-SERIES GRAN TURISMO2017
BMW 525D XDRIVE2014
BMW 528I2011, 2012, 2013, 2014, 2015, 2016
BMW 535D2014, 2015, 2016
BMW 535I2011, 2012, 2013, 2014, 2015, 2016, 2017
BMW 535I GRAN TURISMO2010, 2011, 2012 (the catalog's model; the bulletin names a series or trim of it)
BMW 535I US2011 (the catalog's model; the bulletin names a series or trim of it)
BMW 550I2011, 2012, 2013, 2014, 2015, 2016, 2017
BMW 550I GRAN TURISMO2010, 2011, 2012 (the catalog's model; the bulletin names a series or trim of it)
BMW 640I2012, 2013, 2014, 2015, 2016, 2017
BMW 650I2012, 2013, 2014, 2015, 2016, 2017
BMW 740I2012, 2013, 2014, 2015
BMW 740I US2011 (the catalog's model; the bulletin names a series or trim of it)
BMW 740LD2015
BMW 740LI2011, 2012, 2013, 2014, 2015
BMW 750I2009, 2010, 2011, 2012, 2013, 2014, 2015
BMW 750LI2009, 2010, 2011, 2012, 2013, 2014, 2015
BMW 760LI2010, 2011, 2012
BMW 760LI2014, 2015
BMW ACTIVE HYBRID 32012 to 2013
BMW ACTIVE HYBRID 32014, 2015
BMW ACTIVE HYBRID 52013
BMW ACTIVE HYBRID 72012
BMW ACTIVE HYBRID 72014
BMW ACTIVEHYBRID 72011
BMW I32014, 2015, 2016, 2017
BMW M22016, 2017
BMW M235I2014, 2015, 2016
BMW M240I2017
BMW M32015, 2016, 2017
BMW M42015, 2016, 2017
BMW M52013, 2014, 2015, 2016
BMW M62013, 2014, 2015, 2016, 2017
BMW X12016, 2017
BMW X1 SAV2016 to 2017
BMW X32011, 2012, 2013, 2014, 2015, 2016, 2017
BMW X42015, 2016, 2017
BMW X52014, 2015, 2016, 2017
BMW X62015, 2016, 2017

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
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B6507092020-08-31. Service bulletin. NAVIGATION SYSTEM - REPORTING MISSING OR INCORRECT ROADMAP DATA: Do not replace parts and do not program the vehicle. Roads can change by up to 15% every year. To ensure the best navigation experience, we do everything in our power to create the best maps. Your reports help us to detect changes in your area and keep future versions of our maps as accurate as possible. Therefore, a road map error or missing data must be reported directly to the map supplier.
B6507202020-04-20. Service bulletin. VEHICLE SOUND GENERATOR IS DIFFERENT AND LOUDER AFTER PROGRAMMING: Vehicles sound is different and louder after programming to an Integration level (I-level) between I001-1911-500 and I001-19-11-556. Software in the Vehicle Sound Generator (VSG).
B6632192019-11-18. Service bulletin. LDW (LANE DEPARTURE WARNING): STEERING WHEEL VIBRATION NOT WORKING. LDW steering wheel vibration is not working. Software in the Body Domain Controller (BDC) control unit.
B6514192019-10-21. Service bulletin. HEAD UNIT NBT EVO (HU-H2) PROGRAMMING ABORT: The CID screen may light up blue. When this occurs A battery reset is not successful in restoring head unit operation Software error in the Bootloader file (BTLD) of the head unit.
B6514192019-07-22. Service bulletin. HEAD UNIT NBT EVO (HU-H2) PROGRAMMING ABORT. During programming several aborts can occur in the head unit NBT EVO (HU-H2).
B1210182019-07-22. Service bulletin. MALFUNCTION INDICATOR LAMP (MIL): IHKA FC 801386 This Service Information bulletin supersedes SI B12 10 18 dated April 2018.
6135122019-07-12. Service bulletin. Radio and Air Conditioning Functions Inoperative, When Vehicle is Moving. All audio and heating/air conditioning functions cannot be controlled when the vehicle is moving. After the vehicle is turned off and has entered sleep mode (after approximately 30 minutes), the system operates normally. CAUSE: Software error in the audio and air conditioning control panel.
3402122019-07-10. Service bulletin. "Service Action: Programming Update for Condition Based Service (CBS) Data. Due to a software error, the remaining distance to a brake service may be incorrectly displayed in the instrument cluster and/or control display. When the calculated distance for a brake service falls below 1243 miles, the range may be improperly displayed. VEHICLES AFFECTED: This Service Action involves certain X3 vehicles which were produced from July 2010 to September 2011. In order to determine whether a specific vehicle has had this Service Action completed or is affected by this Service Action, first check the B-pillar label for code number 608. If code number 608 has been punched out, the campaign has already been performed. If code number 608 has not been punched out, it will be necessary to utilize the "Service Menu" of DCSnet (Dealer Communication System) or the Key Reader. Based on the response of the system, either proceed with the corrective action or take no further action."
1219122019-07-10. Service bulletin. Service Action: Program Control Units (OBD, Electric Coolant Pump). Due to an error in the data for OBD (On-Board Diagnosis) a DME software update is required. CAUSE DME software error.