Service bulletins for the 2020 Peterbilt 389
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
57 on file from NHTSA, as of 2026-10-19.
By type
By component
By topic
| 14-043 | 2022-10-05. Service bulletin. SUSPENSION. Fix-As-Fail On certain chassis with Low Air Leaf Suspension or Low-Low Air Leaf Suspension, the Height Control Valve (HCV) arm may be rubbing on other components when the bend in the arm is facing outboard. Flipping the bend in the HCV arm inboard prevents the rub. |
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| 13-060 | 2022-09-06. Service bulletin. SERVICE BRAKES. The service information for Bendix Air Dryer maintenance is being updated to include new procedures. |
| 56-005 | 2022-08-30. Service bulletin. ENGINE AND ENGINE COOLING. During PTO mode, the engine will not ramp up to the set RPM speed. |
| 13-057 | 2022-04-05. Service bulletin. EQUIPMENT; SERVICE BRAKES, AIR; EQUIPMENT ADAPTIVE/MOBILITY; SERVICE BRAKES, HYDRAULIC. Fix-As-Fail – A hill start assist (HSA) valve plumbing revision eliminates ice buildup in the HSA valve exhaust in cold weather. |
| 51-013 | 2022-03-04. Service bulletin. EQUIPMENT. Due to major data carriers phasing out 3G networks, chassis currently utilizing first generation Peoplenet Mobile Gateway (PMG001) will experience severe 3G service degradation as early as January of 2022. Chassis currently utilizing 3G antennas as a primary antenna may experience this degradation. |
| 34-090 | 2022-03-04. Service bulletin. EQUIPMENT; EXTERIOR LIGHTING; ELECTRICAL SYSTEM. A frame mounted left-hand marker light bracket interferes with the rear fuel tank fill location. A redesigned bracket can be purchased that relocates the marker bracket to the front fuel tank bracket to eliminate interference. |
| R2103 | 2022-02-04. Service bulletin. ENGINE AND ENGINE COOLING. Retrofit - The emissions exemption will be expiring on 5/15/2022 for certain pre-production vehicles equipped with PACCAR MX-11 and MX-13 EPA 2021 Emissions engines. Production-level components are now available to make these vehicles compliant. |
| 21PBM | 2022-01-06. Service bulletin. SERVICE BRAKES, HYDRAULIC. Safety Recall – Work Brake May Unintentionally Disengage – NHTSA ID: 21V906, TC: 2021-713. The work brake (also known as winch brake) may unintentionally disengage during winching operations, releasing the service brakes, increasing the risk of crash or injury. The VECU software will be updated to correctly set the speed interlock parameter. |
| 43-071 | 2021-10-05. Service bulletin. FUEL SYSTEM, DIESEL. Fix-As-Fail – Due to undersupply issues, only a limited supply of Diesel Exhaust Fluid (DEF) sensors are available. As a temporary solution, after PACCAR confirms a DEF sensor is not available, a temporary software update will allow a vehicle to continue operation with a failed DEF sensor by disabling the DEF sensor diagnostics. |
| 02-168 | 2021-10-05. Service bulletin. STRUCTURE. Information Only - Rear axle Quarter Fenders with less than two inches of clearance between the top of the quarter fender and the bottom of the trailer/equipment are susceptible to damage. The lack of clearance could result in cracked/broken quarter fenders or complete separation if undetected or un-remedied. |
| 21 PBJ | 2021-10-05. Service bulletin. EXTERIOR LIGHTING; POWER TRAIN. Safety Recall – Hill Start Assist (HSA) Valve Clearance – NHTSA ID: 21V-648, TC: 2021-521. Crossmember mounted Hill Start Assist valve may not have sufficient clearance to the rear axle, resulting in hose or fitting damage. Damage could cause the loss of rear brake signal, resulting in reduced braking capability and increasing the risk of a crash. |
| 52-004 | 2021-08-05. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM:ADAS:BLINDSPOT:SOFTWARE. Fix-as-Fail: Radio does not mute when truck with auto trans is placed in reverse. Software flash resolves issue. |
| 21-PBF | 2021-07-06. Service bulletin. EXTERIOR LIGHTING. Safety Recall – Interim Notification - The Daytime Running Lamps (DRLs) may turn off while the vehicle is in motion and the headlamps, fog lamps or turn signals are not on. This is non-compliant with Canadian Regulation CMVSS 108, which states that the DRLs must be on while the vehicle is in motion without certain other lamps being activated. This bulletin will be updated when a repair is available. |
| 21PBB | 2021-04-06. Service bulletin. EQUIPMENT; ENGINE AND ENGINE COOLING. Safety Campaign - Cummins Engine Flywheel Capscrews improperly torqued. Cummins Recall C2402. |
| 02-160 | 2021-03-10. Service bulletin. VISIBILITY; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; VISIBILITY:WINDSHIELD WIPER/WASHER. Information Only – Windshield washer pumps have a high No Trouble Found rate. Washer pumps may fail to spray due to a clogged filter. |
| 116-1 | 2021-02-01. Service bulletin. EQUIPMENT. SmartNav 2.0 Hardware retrofit for quality validation and vehicle validation units. |
| 13-055 | 2020-11-05. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT; SERVICE BRAKES, AIR. Fix as Fail: Peterbilt has introduced an improved mounting bracket for low mount air tanks for vehicles built between January 01, 2017 and July 06, 2020. Torsional vibration may stress the currently-installed brackets and cause them to fail near the bottom of the frame rail. |
| 20PBE | 2020-10-06. Service bulletin. POWER TRAIN; EQUIPMENT. Safety Recall: Peterbilt has decided that a condition could exist in certain model 348, 365, 367, 389, 520, and 567 vehicles built between 11/19/2019 and 4/09/2020. Vehicles equipped with Watson & Chalin SL2065 lift axles may have lower rear pivot bolts that are not long enough to sufficiently engage the locking feature of the corresponding nuts. In some cases, this condition may cause a loss of clamp load of the pivot joint (arm to axle). Extended use of the lift axle in this condition can result in foreign object debris on the roadway, increasing the risk of a crash and/or injury. |
| 14-027 | 2020-10-06. Service bulletin. STRUCTURE; EQUIPMENT. Information only: In 2020, Peterbilt and Kenworth began using the same M10, M12, M16, and M20 frame fasteners on all vehicles. Torque specifications for these fasteners are different from previous fasteners. |
| 02-158 | 2020-09-03. Service bulletin. EQUIPMENT; STRUCTURE; EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM:12V/24V/48V BATTERY. Fix as Fail: Peterbilt has determined that certain model 348, 365, 367, 382, 384, 386, 388, 389, 567, 579, and 587 trucks, built between 4/13/2010 and 3/16/2020 and equipped with a flush mounted battery box, utilized rubber washers that could rub through and cause the aluminum box mounting tabs to rub directly on the steel frame brackets. This could result in cracked battery box mounting angles. Resolution is to add the reinforcement bracket(s) to affected vehicles. |
| 13-054 | 2020-08-05. Service bulletin. SERVICE BRAKES. Fix-As-Fail - Bendix New-Gen Lightweight Steer Axle Drum Brake Spider Cracking |
| 32-015 | 2020-07-03. Service bulletin. ELECTRICAL SYSTEM. Information Only: This bulletin provides dealers with a battery warranty quick reference guide to ensure the appropriate tests for battery warranty are performed in order to prevent battery warranty claims filed with incorrect or incomplete information. |
| 43-067 | 2020-07-03. Service bulletin. STRUCTURE; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM. Fix as Fail: For all conventional models, except 387/587, equipped with Side-of-Cab (“SOC”) exhaust and built from 03/6/2006 to 1/20/2020, the clamps that secure the SOC exhaust stacks may not be tightened properly. This may allow the exhaust stack to rotate and contact the cab or sleeper. |
| 11-001 | 2020-06-02. Service bulletin. POWER TRAIN. Information only: Hendrickson Softek front axle maintenance intervals and requirements. |
| 20PBA | 2020-05-06. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT; ELECTRICAL SYSTEM. "Safety Recall: NHTSA recall number is 20V130. A defect, which relates to motor vehicle safety, may exist in certain Model 365, 389, 567, and 579 vehicles manufactured between April 18, 2014 and March 09, 2020 with a left-hand under hood jumper start terminal. Jumper terminal battery cables may be too long, or eligible for improved routing. Battery cables that are too long may chafe against the left front suspension leaf spring, which could cause a short circuit, fire under the hood, or increased risk of crash. " |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.