Service bulletin 43-071
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10201965 |
| Published by NHTSA | 2021-10-05 |
| Manufacturer's number | 43-071 |
| Manufacturer's date | 2021-09-21 |
| NHTSA component | FUEL SYSTEM, DIESEL |
NHTSA's summary
Fix-As-Fail – Due to undersupply issues, only a limited supply of Diesel Exhaust Fluid (DEF) sensors are available. As a temporary solution, after PACCAR confirms a DEF sensor is not available, a temporary software update will allow a vehicle to continue operation with a failed DEF sensor by disabling the DEF sensor diagnostics.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Fuel system
| KENWORTH 963 | 2016 |
|---|---|
| KENWORTH C500 | 2016 to 2019 |
| KENWORTH C540 | 2016 |
| KENWORTH C550 | 2016 |
| KENWORTH K170 | 2016 |
| KENWORTH K270 | 2016 to 2018 |
| KENWORTH K300 | 2016 |
| KENWORTH K370 | 2016 to 2018 |
| KENWORTH T170 | 2016 to 2020 |
| KENWORTH T270 | 2016 to 2021 |
| KENWORTH T280 | 2021 |
| KENWORTH T370 | 2016 to 2021 |
| KENWORTH T380 | 2018 to 2021 |
| KENWORTH T410 | 2018 to 2021 |
| KENWORTH T440 | 2016 to 2021 |
| KENWORTH T470 | 2016 to 2021 |
| KENWORTH T480 | 2021 |
| KENWORTH T600 | 2017 to 2019 |
| KENWORTH T660 | 2016 to 2019 |
| KENWORTH T680 | 2016, 2017, 2018, 2019, 2020, 2021 |
| KENWORTH T800 | 2016 to 2020 |
| KENWORTH T800B | 2021 |
| KENWORTH T880 | 2016, 2017, 2018, 2019, 2020, 2021 |
| KENWORTH T880B | 2018, 2019, 2020, 2021 (the catalog's model; the bulletin names a series or trim of it) |
| KENWORTH W900 | 2016 to 2021 |
| KENWORTH W990 | 2019, 2020, 2021 |
| PACCAR C540 | 2016 |
| PACCAR MX-11 | 2016 to 2021 |
| PACCAR MX-13 | 2016 to 2021 |
| PETERBILT 210 | 2016, 2017, 2018 |
| PETERBILT 210 | 2021 |
| PETERBILT 220 | 2016, 2017, 2018 |
| PETERBILT 220 | 2020, 2021 |
| PETERBILT 320 | 2016, 2017, 2018, 2019, 2020, 2021 |
| PETERBILT 325 | 2016, 2017, 2018, 2019, 2020, 2021 |
| PETERBILT 330 | 2016, 2017, 2018, 2019, 2020, 2021 |
| PETERBILT 337 | 2016, 2017, 2018, 2019, 2020, 2021 |
| PETERBILT 340 | 2021 |
| PETERBILT 348 | 2016, 2017, 2018, 2019, 2020, 2021 |
| PETERBILT 357 | 2016 |
| PETERBILT 357 | 2021 |
| PETERBILT 365 | 2016, 2017, 2018, 2019, 2020, 2021 |
| PETERBILT 367 | 2016, 2017, 2018, 2019, 2020, 2021 |
| PETERBILT 378 | 2016 |
| PETERBILT 378 | 2021 |
| PETERBILT 379 | 2016 |
| PETERBILT 379 | 2021 |
| PETERBILT 382 | 2016 |
| PETERBILT 382 | 2021 |
| PETERBILT 384 | 2016, 2017, 2018, 2019, 2020, 2021 |
| PETERBILT 385 | 2016 |
| PETERBILT 385 | 2021 |
| PETERBILT 386 | 2016, 2017, 2018, 2019, 2020, 2021 |
| PETERBILT 387 | 2016 |
| PETERBILT 387 | 2021 |
| PETERBILT 388 | 2016, 2017, 2018, 2019, 2020, 2021 |
| PETERBILT 389 | 2016, 2017, 2018, 2019, 2020, 2021 |
| PETERBILT 389G | 2016 (the catalog's model; the bulletin names a series or trim of it) |
| PETERBILT 520 | 2016 |
| PETERBILT 520 | 2017, 2018, 2019, 2020, 2021 |
| PETERBILT 536 | 2020 to 2021 |
| PETERBILT 537 | 2020 to 2021 |
| PETERBILT 548 | 2020 to 2021 |
| PETERBILT 567 | 2016, 2017, 2018, 2019, 2020, 2021 |
| PETERBILT 579 | 2016, 2017, 2018, 2019, 2020, 2021 |
| PETERBILT 587 | 2016, 2017, 2018, 2019, 2020, 2021 |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 2023530 | 2023-09-27. Fuel System |
|---|---|
| 23V653000 | 2023-09-27. FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY |
| 2021323 | 2021-05-26. Fuel System |
| 21V391000 | 2021-05-26. FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAIL |
| 2018527 | 2018-09-25. Fuel System |
| 2017361 | 2017-07-20. Fuel System |
| 17V443000 | 2017-07-13. FUEL SYSTEM, DIESEL |
| 2017093 | 2017-02-20. Fuel System |
| 17V103000 | 2017-02-15. FUEL SYSTEM, OTHER:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS |
A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.
| CE037 | 2026-05-06. Warranty extension. KW & PB DEF Quality Sensor part number Q21-6127-001 for Cummins X15 engines has been added to this warranty policy. |
|---|---|
| CE036 | 2026-05-06. Warranty extension. KW & PB DEF Quality Sensor part number Q21-6127-001 for PACCAR PX-7 and Cummins X15 engines has been added to this warranty policy. |
| 43-076 | 2026-01-06. Service bulletin. Certain vehicle model years 2020-2025 K270, K370, T270, T280, T370, T380, T480, T680, T880, W900 chassis have updated Greenhouse Gas (GHG) labels available for installation. |
| E318 | 2025-07-02. Service bulletin. Newly designed fuel injectors are available for EPA2021 compliant PACCAR MX-series engines to optimize engine performance. Injectors must be replaced as a full set (6 injectors) and associated software must be updated at the same time. |
| E290 | 2024-10-05. Service bulletin. FIX-AS-FAIL Updated to include EPA2024 compliant engines. Fuel Filters must be changed before first cleaning. EPA2021 injector cleaning is referenced in RMI for certain injector faults. Complete the procedures in E290. Discard any previous versions of E290 procedures – always use the most current document from the link in the bulletin. |
| 23PBH | 2023-12-02. Service bulletin. Safety Recall Parts are now available to remedy this issue. Certain model year 2021 to 2024, 567 and 579 vehicles built from 06/22/2020 through 06/16/2023 were equipped with air tank bracket G11-6439-009mounted behind a fuel tank without a frame spacer. The air tank mounting U-bolt tips may be different lengths and could contact the fuel tank, which can result in a hole and the potential for a fuel leak. Leaking fuel may lead to an increased risk of a fire. |
| E306 | 2023-11-10. Service bulletin. PACCAR MX-11 & MX-13 EPA2021 Fuel Filter Drain & Change Info Incorrect fuel filter drain and replacement procedures on EPA21 MX-11 and MX-13 engines can result in the following Debris and contaminants introduced into the high-pressure fuel system. Denial of warranty claims for injector and/or fuel system faults. Misfire, rough running, engine knock, and other associated faults and symptoms. Correct fuel filter procedures are outlined in attached service documentation. |
| E306 | 2023-11-10. Service bulletin. Incorrect fuel filter drain and replacement procedures on EPA21 MX-11 and MX-13 engines can result in the following: .Debris and contaminants introduced into the high-pressure fuel system. .Denial of warranty claims for injector and/or fuel system faults. .Misfire, rough running, engine knock, and other associated faults and symptoms. Correct fuel filter procedures are outlined in attached service documentation. |
| 23PBH | 2023-11-10. Service bulletin. Interim Safety Recall Certain model year 2021 to 2024, 567 and 579 vehicles built from 06/22/2020 through 06/16/2023 were equipped with air tank bracket G11-6439-009mounted behind a fuel tank without a frame spacer. The air tank mounting U-bolts are different lengths and may contact the fuel tank, which can result in a hole and the potential for a fuel leak. Leaking fuel may lead to an increased risk of a fire. At this time, parts are not yet available to complete the necessary repairs. Once parts become available, this bulletin will be updated. |
| E283 | 2023-07-05. Service bulletin. UPDATE - 06-09-2023 - This Campaign is being extended to December 30, 2023. |