Service bulletin 20PBE
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10180809 |
| Published by NHTSA | 2020-10-06 |
| Manufacturer's number | 20PBE |
| Manufacturer's date | 2020-09-16 |
| NHTSA component | POWER TRAIN; EQUIPMENT |
NHTSA's summary
Safety Recall: Peterbilt has decided that a condition could exist in certain model 348, 365, 367, 389, 520, and 567 vehicles built between 11/19/2019 and 4/09/2020. Vehicles equipped with Watson & Chalin SL2065 lift axles may have lower rear pivot bolts that are not long enough to sufficiently engage the locking feature of the corresponding nuts. In some cases, this condition may cause a loss of clamp load of the pivot joint (arm to axle). Extended use of the lift axle in this condition can result in foreign object debris on the roadway, increasing the risk of a crash and/or injury.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Equipment and accessories, Transmission and driveline
| PETERBILT 348 | 2020, 2021 |
|---|---|
| PETERBILT 365 | 2019, 2020 |
| PETERBILT 367 | 2019, 2020 |
| PETERBILT 389 | 2019, 2020 |
| PETERBILT 520 | 2019, 2020 |
| PETERBILT 567 | 2019, 2020 |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 20V506000 | 2020-08-26. POWER TRAIN:AXLE ASSEMBLY |
|---|---|
| 19V911000 | 2019-12-19. POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT; POWER TRAIN:DRIVELINE:DRIVESHAFT |
| 2018739 | 2018-12-24. Powertrain |
| 18V931000 | 2018-12-21. POWER TRAIN:CLUTCH ASSEMBLY |
A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.
| E311 | 2025-09-03. Other. Condition, Chassis Affected, and Warranty sections updated with the following verbiage “E311 must be flagged and open in Service Information Record (SIR) at the time of RO open date to qualify.” Also, “Through Standard Warranty or any applicable active Extended Warranty” verbiage was removed from Warranty section. |
|---|---|
| T016 / 26-040 | 2025-06-05. Service bulletin. T016: Warranty section updated to include 0.5 hours for test drive. Recommended Repair T016C has been updated from 6.4 hours to 6.9 hours. SRT codes updated in PRWS Claim Coding Table: B25-17A for 6.9 hours created to replace all other codes. 26-040: Warranty section updated to include 0.5 hours for test drive. Recommended Repair 26040C has been updated from 6.4 hours to 6.9 hours. SRT codes updated in PRWS Claim Coding Table: B25-17A for 6.9 hours created to replace all other codes. |
| 02-194 | 2024-12-02. Service bulletin. Fix-As-Fail The window switch fails prematurely due to excessive amperage flowing through the window switch circuit. A new door harness design has been developed to prevent failures. Fix-As-Fail start date is 11/11/2024. |
| 7-700 | 2024-11-05. Warranty extension. 7/700 Service Agreement - Letter Only. |
| 23-005 | 2022-11-04. Service bulletin. Clutch pedal linkage lubrication service interval information is missing from the Service manual for Model 365, 367, and 389 chassis. |
| 13-057 | 2022-04-05. Service bulletin. Fix-As-Fail – A hill start assist (HSA) valve plumbing revision eliminates ice buildup in the HSA valve exhaust in cold weather. |
| 51-013 | 2022-03-04. Service bulletin. Due to major data carriers phasing out 3G networks, chassis currently utilizing first generation Peoplenet Mobile Gateway (PMG001) will experience severe 3G service degradation as early as January of 2022. Chassis currently utilizing 3G antennas as a primary antenna may experience this degradation. |
| 34-090 | 2022-03-04. Service bulletin. A frame mounted left-hand marker light bracket interferes with the rear fuel tank fill location. A redesigned bracket can be purchased that relocates the marker bracket to the front fuel tank bracket to eliminate interference. |
| 41-020 | 2022-03-04. Service bulletin. The Turbo Inlet Elbow is susceptible to tearing, potentially allowing dust to enter the engine. The Turbo Inlet Elbow will be replaced with an improved part. |
| 21PBN | 2022-02-04. Service bulletin. Interim Safety Recall – Methane detection system will not warn the operator if the system loses power. The driver could be unaware of an issue with the methane detection system or excessive methane present, increasing the risk of a fire, crash and/or personal injury. The repair procedure will be added when it is available. |