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Service bulletins for the 2019 Mazda Mazda3

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

827 on file from NHTSA, as of 2026-10-19.

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Only bulletins with component: Software are shown. Show all

Bulletins, newest first
SA-004-22b2022-06-04. Service bulletin. UNKNOWN OR OTHER; ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM. Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
SA-003-22d2022-04-06. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. Mazda3 and CX-30: Prior to February 8, 2022, some vehicles may store DTC U0300:57 (Body control module (BCM) internal malfunction) and cannot be erased after a BCM replacement or MDARS BCM software update (NOT with BCM update for SSPC5 or 4621B using MDRT). This is caused by a BCM-VCM software error. MX-30: Some MX-30 vehicles may store DTC U0300:57 (Body control module (BCM) internal malfunction) and cannot be erased after a BCM replacement or MDARS BCM software update. This is caused by a BCM-VCM software error. Mazda is aware of the issue and is working on a resolution. If there is an issue with this concern, Mazda recommends putting customer in a loaner vehicle at this time. *DO NOT perform BCM software update with MDARS until further notice. *This SA will be updated with the newest repair information as it becomes available.
SA-003-20f2021-01-06. Service bulletin. ENGINE AND ENGINE COOLING; EQUIPMENT ADAPTIVE/MOBILITY; STRUCTURE; ELECTRICAL SYSTEM:SOFTWARE. IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to SSPC1. Some customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment (and Software Update Error message on 2020 Mazda3 only). Remote function(s) inoperative. Engine Start / Stop, Door Lock / Unlock, Lights ON / OFF
SA-031-20j2020-12-04. Service bulletin. LATCHES/LOCKS/LINKAGES:DOORS:LOCK; EQUIPMENT ADAPTIVE/MOBILITY; ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM:SOFTWARE. IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to SSPC1. Some customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment (and Software Update Error message on 2020 Mazda3 only). Remote function(s) inoperative. Engine Start / Stop, Door Lock / Unlock, Lights ON / OFF
SA-031-20i2020-12-04. Service bulletin. ENGINE AND ENGINE COOLING; EXTERIOR LIGHTING; ELECTRICAL SYSTEM:SOFTWARE. IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to SSPC1. Some customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment (and Software Update Error message on 2020 Mazda3 only). Remote function(s) inoperative. Engine Start / Stop, Door Lock / Unlock, Lights ON / OFF
09-013-20-3663c2020-12-03. Service bulletin. ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM; EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM:SOFTWARE. When the Telematics Communication Unit (TCU) has been replaced or reprogrammed and the software is updated to ones shown below, DTC U2050:55-TCU (Activation of remote control not implemented) may be stored in memory with the message “In-Vehicle Network Malfunction” displayed in the multi-information display. This is caused by a communication error between the TCU, the Connectivity Master Unit (CMU), and the Body Control Module (BCM) when the control software in them are not of the version being ready for activation of connected service. To correct this concern, the control software of the TCU, CMU and BCM have been modified.
09-013-20-3663b2020-11-04. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM. When the Telematics Communication Unit (TCU) has been replaced or reprogrammed and the software is updated to ones shown below, DTC U2050:55-TCU (Activation of remote control not implemented) may be stored in memory with the message “In-Vehicle Network Malfunction” displayed in the multi-information display. • Japan built vehicles: BDGF-67CK2-B or later suffix. • Mexico built vehicles: BDTS-67CK2-A or later suffix. NOTE: The Description for DTC U2050:55-TCU will be added to MGSS. This is caused by a communication error between the TCU, the Connectivity Master Unit (CMU), and the Body Control Module (BCM) when the control software in them are not of the version being ready for activation of connected service. To correct this concern, the control software of the TCU, CMU and BCM have been modified. When you encounter this concern, reprogram (update) the BCM and the CMU to the latest version.
07-005-20-37452020-11-03. Service bulletin. ENGINE AND ENGINE COOLING; EQUIPMENT:APPLIANCE:AIR CONDITIONER; ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT ADAPTIVE/MOBILITY. Some customers may complain that the A/C blows warm air while idling after restarting a warm engine. This is caused by improper control software of the PCM not allowing the active air shutter to open properly, resulting in lower cooling performance at idle. To eliminate this concern, the control software of the PCM has been modified.
16-001-20-3683c2020-11-03. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE. AUDIO, NAVIGATION AND PHONE CONCERNS WITH MAZDA CONNECT INFOTAINMENT SYSTEM (7TH GENERATION MODELS). Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 7000C0A-NA01_11012 or later). NOTE: Device compatibility can be found at connect.mazda.com - Support - Compatibility.
16-001-20-3683b2020-11-03. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; ELECTRICAL SYSTEM:SOFTWARE. AUDIO, NAVIGATION AND PHONE CONCERNS WITH MAZDA CONNECT INFOTAINMENT SYSTEM (7TH GENERATION MODELS). Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 7000C0A-NA01_11012 or later). NOTE: Device compatibility can be found at connect.mazda.com - Support - Compatibility. 16-001-20-3683c
SA-066-202020-10-05. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT; ELECTRICAL SYSTEM:12V/24V/48V BATTERY. When performing vehicle services such as control unit software update, control unit registration/activation, CMU log data retrieval, etc., always do the following: • Use the GR8 battery charger SST to maintain battery voltage. See SA-063/20. • Use M-MDS hardware that is in good working condition. CAUTION: If the GR8 is not used or if the M-MDS hardware is not in good working condition, a control unit failure may occur.
05-002-20-3704a2020-10-02. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; POWER TRAIN. Some customers may complain about a surging at low speeds and during acceleration. This surging is in the longitudinal direction, felt about 2 cycles per second, and occurs in the locked up 1st gear. This may be caused by the torque fluctuation and the torsional resonance in the torque converter. To correct this concern, the PCM software has been modified to reduce the torque fluctuation.
16-003-20-37312020-09-01. Service bulletin. POWER TRAIN:CLUTCH ASSEMBLY:PEDAL/HAND LEVER(MOTORCYCLE); ELECTRICAL SYSTEM:SOFTWARE; ENGINE AND ENGINE COOLING. Some customers may not be comfortable with being notified of an engine stall due to an error when operating the clutch pedal. When the engine stalls, the charging system warning light is illuminated and a vehicle malfunction notification is received through the MyMazda APP on the mobile device. This is caused by improper control software of the PCM. To eliminate this concern, the PCM software has been modified to avoid the unnecessary malfunction notification.
CSP06c2020-09-01. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT ADAPTIVE/MOBILITY. CSP06 - 2019 MAZDA3 MODULE UPDATE FOR CONNECTED SERVICES: On July 6, this campaign was temporarily suspended due to software programming concerns. The concern was identified and the fix has been implemented in MDARS and validated by several dealerships on July 15. Effective immediately the CSP06 campaign is re-activated, and all affected VINs will show as open in the Warranty Vehicle Inquiry screen located in eMDCS. Please repair all affected new and used inventory at your dealership and program all affected customer vehicles as they come in for service. Important: Updated repair procedures have been posted to MGSS. Please ensure your teams use the most updated repair procedures available in MGSS under this CSP. Please have your Service Advisors and BDC employees review the customer communication from MarketingService Advisors and BDC Employees and share this specific information with the customer after the vehicle has been updated under CSP (06).
CSP06b2020-08-05. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT ADAPTIVE/MOBILITY. CSP06 - 2019 MAZDA3 MODULE UPDATE FOR CONNECTED SERVICES: On July 6, this campaign was temporarily suspended due to software programming concerns. The concern was identified and the fix has been implemented in MDARS and validated by several dealerships on July 15. Effective immediately the CSP06 campaign is re-activated, and all affected VINs will show as open in the Warranty Vehicle Inquiry screen located in eMDCS. Please repair all affected new and used inventory at your dealership and program all affected customer vehicles as they come in for service. Important: Updated repair procedures have been posted to MGSS. Please ensure your teams use the most updated repair procedures available in MGSS under this CSP. Please have your Service Advisors and BDC employees review the customer communication from Marketing “Service Advisors and BDC Employees” and share this specific information with the customer after the vehicle has been updated under CSP (06).
CSP062020-08-05. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ELECTRICAL SYSTEM:SOFTWARE. CSP06 - 2019 MAZDA3 MODULE UPDATE FOR CONNECTED SERVICES: On July 6, this campaign was temporarily suspended due to software programming concerns. The concern was identified and the fix has been implemented in MDARS and validated by several dealerships on July 15. Effective immediately the CSP06 campaign is re-activated, and all affected VINs will show as open in the Warranty Vehicle Inquiry screen located in eMDCS. Please repair all affected new and used inventory at your dealership and program all affected customer vehicles as they come in for service. Important: Updated repair procedures have been posted to MGSS. Please ensure your teams use the most updated repair procedures available in MGSS under this CSP. Please have your Service Advisors and BDC employees review the customer communication from Marketing “Service Advisors and BDC Employees” and share this specific information with the customer after the vehicle has been updated under CSP (06).
SA-027-20c2020-08-05. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
07-003-20-37122020-08-04. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM:SOFTWARE. Some customers may hear a repeating click sound when using the HVAC system. The click sound may be caused by the air mix doors moving back and forth. This concern has been eliminated by a dash-electrical supply unit control software modification.
SA-029-20d2020-07-03. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. Some customers may experience a "IN-VEHICLE NETWORK MALFUNCTION" warning message in the instrument cluster with one or more of the following DTC's stored:• B119F:01 TCU - Tel antenna No. 1 malfunction • B119F:13 (TCU - TEL antenna No.1 circuit malfunction) • B119F:2B (CMU - GPS antenna signal circuit malfunction) • B1252:87 TCU - Communication error with connectivity master unit (CMU) • U0156:00 VCM - communication error with connectivity master unit (CMU) • U0156:00 BCM - Communication error with connectivity master unit (CMU) • U0198:00 BCM - Communication error with emergency call unit • U212D:00 BCM - Communication error with light control module (RH) • U3000:00 TCU - Telematics communication unit internal malfunction • Low Voltage Battery DTCs
SA-0290-20c2020-07-03. Service bulletin. EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM:SOFTWARE. Some customers may experience a "IN-VEHICLE NETWORK MALFUNCTION" warning message in the instrument cluster with one or more of the following DTC's stored: • B119F:01 TCU - Tel antenna No. 1 malfunction • B1252:87 TCU - Communication error with connectivity master unit (CMU) • U0156:00 VCM - communication error with connectivity master unit (CMU) • U0156:00 BCM - Communication error with connectivity master unit (CMU) • U0198:00 BCM - Communication error with emergency call unit • U212D:00 BCM - Communication error with light control module (RH) • U3000:00 TCU - Telematics communication unit internal malfunction • Low Voltage Battery DTCs
SA-027-20b2020-07-03. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL. MAZDA CONNECT Software Version 11002 NOTE: “2019 Mazda3 owners may notice an icon in their infotainment’s display that indicates Mazda Connected Services. This new feature is a global technology and designed with the latest version of Mazda ConnectTM. At this time, the service is not active for 2019 Mazda3 vehicles in the U.S. Any updates to the service will be announced at the appropriate time.”Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
05-002-20-37042020-07-02. Service bulletin. ENGINE; POWER TRAIN; ELECTRICAL SYSTEM:SOFTWARE. Some customers may complain about a surging at low speeds and during acceleration. This surging is in the longitudinal direction, felt about 2 cycles per second, and occurs in the locked up 1st gear. This may be caused by the torque fluctuation and the torsional resonance in the torque converter. To correct this concern, the PCM software has been modified to reduce the torque fluctuation.
01-004-20-3684a2020-07-02. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM:SOFTWARE. Some customers may experience the master warning light turning on and a lack of power with DTC P2BF6:00 (Exhaust shutter valve position sensor circuit low input (1DC)) stored in memory. The PCM software has been modified to avoid the unnecessary warning light illumination and power restriction with no modification to the cylinder deactivation function and the error detection logic has been changed not to detect false error under low voltage during cranking.
MSP272019-11-21. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS; LATCHES/LOCKS/LINKAGES:DOORS:LATCH; EQUIPMENT. Mazda Motor Corporation has decided to conduct a Mazda Service Program (MSP) on certain 2019 Mazda3 5HB vehicles produced from November 6, 2018 through May 28, 2019. Concern Outline: On certain subject Mazda3 5HB vehicles with the advanced keyless function, all doors, fuel filler door, and the liftgate can be locked by pressing the door-lock switch on the liftgate. If the liftgate door-lock switch is pressed with the transmitter/key left inside the vehicle, all doors will lock and cannot be unlocked from the outside. The liftgate can be unlocked using the liftgate opener because of the lock-in prevention function. This was the original design of the vehicle with advanced keyless function, but the original design does not match customer’s expectation. It is difficult to retrieve the keys inside the vehicle through the liftgate especially if the rear seats are blocked (with two child seats, luggage etc.). Action Required: Reprogram the body control module (BCM) and low-frequency control unit (LFU) with M-MDS using Mazda Diagnostic and Repair Software (MDARS) for all affected Mazda3 5HB vehicles in dealer inventory, and when customers bring their vehicles for maintenance, or other service/warranty work. The subject vehicles should not be delivered to customers until the repair of MSP56 is completed. Please inform the customer that the BCM and LFU will be reprogrammed to the modified calibration, free of charge. The modified calibration prevents the vehicle from being locked if the keys are still inside. The dealer inventory list will be posted to MGSS by the end of today. Inventory vehicles sold with MSP56 in open status will have any PDI New Car Ready claim debited.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.