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Service bulletins for the 2016 Mazda CX-9

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

613 on file from NHTSA, as of 2026-10-19.

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Bulletins, newest first
SA2972017-02-15. Service bulletin. ELECTRICAL SYSTEM; FUEL SYSTEM, GASOLINE; ENGINE. 2016 CX-9 TECH TIPS: - MAINTENANCE MONITOR ENGINE OIL DATA RESET - ENHANCED PDI STEP 1 - DO NOT UPDATE THE MAZDA CONNECT SOFTWARE - SPECIAL ATTENTION ITEMS TO REVIEW DURING PDI - DRIVEABILITY CONCERNS DUE TO LOW FUEL LEVEL - POWER LIFTGATE (PLG) OPERATION - POWER LIFTGATE INOPERATIVE WITH DTC U3003:16 - POWER LIFTGATE CONTACTS GARAGE CEILING
SA3082017-02-15. Service bulletin. ENGINE. ENGINE OIL CHANGE RESET PROCEDURE HAS CHANGED FOR THE 2016 CX-9. IT IS IMPORTANT TO USE THIS NEW PROCEDURE AT EVERY OIL CHANGE TO AVOID A UNNECESSARY CUSTOMER RETURN.
SA2982017-02-15. Service bulletin. SEATS. IF YOU ENCOUNTER A 2016 CX-9 SIGNATURE TRIM LEVEL VEHICLE (WITH NAPPA LEATHER INTERIOR) WHERE THE FRONT SEAT TRIM IS LOOSE / POOR APPEARANCE, REFER TO THE ATTACHED REPAIR PROCEDURE TO FIX THE VEHICLE. THIS CONCERN MAY OCCUR ON EITHER THE DRIVER AND/OR PASSENGER SIDE SEAT.TEMPORARY COUNTERMEASURE: ADHESIVE WAS APPLIED TO BACK OF LEATHER TRIM AS OF MAY 19, 2016 MASS-PRODUCTION.FINAL COUNTERMEASURE: A SEAT CUSHION TRIM EDGE SHAPE CHANGE WILL BE INCORPORATED AROUND AUG. 1, 2016 MASS-PRODUCTION.
SA2992017-02-15. Service bulletin. ELECTRICAL SYSTEM. SOME VEHICLES MAY HAVE DTC C1001:92 STORED IN MEMORY. DTC C1001:92 SETS AS A PAST RECORD FOR LOW VISIBILITY OF THE FORWARD SENSING CAMERA (FSC). IT DOES NOT MEAN THERE IS AN ACTUAL FSC DEFECT. IN SOME CASES THE CUSTOMER MAY HAVE A CONCERN WITH THE LANE DEPARTURE WARNING SYSTEM (LDWS) AND/OR HIGH BEAM CONTROL SYSTEM (HBC). IN OTHER CASES THIS DTC MIGHT BE FOUND WITHOUT A RELATED CUSTOMER CONCERN.
SA2952017-02-15. Service bulletin. FUEL SYSTEM, GASOLINE. SOME VEHICLES MAY EXHIBIT A LACK OF POWER AND/OR MISFIRES DURING PDI. THIS MAY BE DUE TO A LOW FUEL LEVEL IN THE FUEL TANK. VERIFY THERE IS AT LEAST A ¼ TANK OF FUEL IN THE TANK. IF NOT, FILL TO ¼ TANK, START THE ENGINE AND DRIVE THE VEHICLE FOR A MINIMUM OF 1 MILE TO PURGE ANY AIR REMAINING IN THE FUEL SYSTEM, THEN RE-TEST. NOTE: FILL THE FUEL TANK WITH ADEQUATE FUEL (¼ TANK OR MORE) PRIOR TO DRIVING THE VEHICLE TO EXIT “DELIVERY MODE”. CONTINUING TO DRIVE THE VEHICLE WITH VERY LOW FUEL LEVELS MAY CAUSE DAMAGE TO THE FUEL PUMP.IF THE CONCERN IS RESOLVED BY ADDING FUEL, DO NOT CONTACT THE TECHNICAL ASSISTANCE HOTLINE OR CREATE A PQM ALERT. IF THE CONCERN IS NOT RESOLVED BY ADDING FUEL, CONTACT THE TECHNICAL ASSISTANCE HOTLINE.
1098M2017-02-14. Service bulletin. STRUCTURE. WHEN REMOVING PARTS FROM A VEHICLE, TAKE CAUTION OF THIS SYMBOL "R". FAILING TO REPLACE THE NON-REUSABLE PART MAY CAUSE A SYSTEM FAILURE.
1097M2017-02-14. Service bulletin. EQUIPMENT. SOME CUSTOMERS MAY COMPLAIN ABOUT A DIM AD-DISP DURING THE DAY, WHILE AT NIGHT THE AD-DISP WORKS PROPERLY. USING THE DIMMER ADJUSTMENT DOES NOT RESOLVE THE CONCERN. THIS MAY BE CAUSED BY THE CUSTOMER USING POLARIZED SUN GLASSES DURING THE DAY.
1094M2017-02-14. Service bulletin. LATCHES/LOCKS/LINKAGES. SOME CUSTOMERS MAY COMPLAIN ABOUT A REAR SUN SHADE THAT DOES NOT RETRACT. THIS MAY BE CAUSED BY A SUN SHADE THAT IS IN THE LOCK POSITION (LOCK PIN IS PUSHED IN).
09-045-16-32282017-02-14. Service bulletin. STRUCTURE. SOME VEHICLES EQUIPPED WITH “BEIGE” INTERIOR, MAY HAVE “BLACK” REAR DOOR TRIM GRIP COVER(S) (A) INSTALLED IN THEIR VEHICLE BY MISTAKE. THE CORRECT COLOR OF THE GRIP COVERS IS “BEIGE” TO MATCH THE COLOR OF THE VEHICLE INTERIOR. THIS CONCERN WAS CAUSED BY ERRONEOUS ASSEMBLY INSTRUCTIONS AT THE FACTORY, WHICH HAS SINCE BEEN CORRECTED.
15-002-16-32242017-02-14. Service bulletin. SERVICE BRAKES. SOME CUSTOMERS MAY EXPERIENCE AN UNEXPECTED SMART BRAKE SUPPORT (SBS) SYSTEM OPERATION WHEN A VEHICLE AHEAD SLOWS DOWN, STOPS AT A TRAFFIC LIGHT OR WHEN THE CUSTOMER PASSES A SLOWER VEHICLE WHILE CHANGING LANES.THIS MAY BE CAUSED BY AN IMPROPER SBS SYSTEM CONTROL LOGIC. THE SBS SYSTEM CONTROL LOGIC (WITHIN THE RADAR UNIT) HAS BEEN MODIFIED TO ELIMINATE THIS CONCERN.
MTI_10312017-02-13. Service bulletin. EQUIPMENT. SOME CUSTOMERS MAY COMPLAIN ABOUT A BLURRY REAR VIEW MONITOR DISPLAY. THIS MAY BE CAUSED BY AN AFTERMARKET ACCESSORY DEVICE
MTI_11112017-02-13. Service bulletin. EQUIPMENT. WHEN INSTALLING A NAVIGATION SD CARD, CONFIRM THAT THE CARD IS UNLOCKED. ALSO, MAZDA DOES NOT RECOMMEND SWAPPING NAVIGATION SYSTEM SD CARDS FROM ONE VEHICLE TO ANOTHER FOR TESTING. IF SWAPPED, THE SD CARD THAT IS INSTALLED INTO THE OTHER VEHICLE BECOMES “LINKED” TO THE VIN OF THAT VEHICLE.
MTI_10342017-02-13. Service bulletin. VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM. THIS ARTICLE PROVIDES HVAC HEATER/DEFROSTER OPERATING TIPS USING MODE SELECTOR DIAL. THIS INCLUDES THE USE OF INTERMEDIATE POSITIONS.
MTI_10322017-02-13. Service bulletin. EQUIPMENT. SOME CUSTOMERS MAY COMPLAIN ABOUT A RATTLE TYPE NOISE COMING FROM THE REAR OF THE VEHICLE WHEN DRIVING ON ROUGH ROADS. THIS MAY BE CAUSED BY A LOOSE SPARE TIRE JACK.
MTI_10312017-02-11. Service bulletin. EQUIPMENT. SOME CUSTOMERS MAY COMPLAIN ABOUT A BLURRY REAR VIEW MONITOR DISPLAY. THIS MAY BE CAUSED BY AN AFTERMARKET ACCESSORY DEVICE.
MTI_11112017-02-11. Service bulletin. EQUIPMENT. WHEN INSTALLING A NAVIGATION SD CARD, CONFIRM THAT THE CARD IS UNLOCKED. ALSO, MAZDA DOES NOT RECOMMEND SWAPPING NAVIGATION SYSTEM SD CARDS FROM ONE VEHICLE TO ANOTHER FOR TESTING. IF SWAPPED, THE SD CARD THAT IS INSTALLED INTO THE OTHER VEHICLE BECOMES “LINKED” TO THE VIN OF THAT VEHICLE.
MTI_10342017-02-10. Service bulletin. VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE. THIS ARTICLE PROVIDES HVAC HEATER/DEFROSTER OPERATING TIPS USING MODE SELECTOR DIAL. THIS INCLUDES THE USE OF INTERMEDIATE POSITIONS.
02-005-16-3152A2017-02-08. Service bulletin. SUSPENSION. BEGINNING WITH THE CX-5 AND MAZDA6 MODELS, GRIP TYPE FRONT AND REAR STABILIZER BUSHINGS HAVE BEEN INCORPO-RATED FOR NOISE PREVENTION PURPOSES. IF ANY TYPE OF GREASE OR LUBRICATION IS APPLIED TO THE BUSHINGS, IT MAY CREATE NOISE DUE TO BUSHING SLIPPAGE.
09-016-16-31582017-02-07. Service bulletin. SEATS. AT PDI OR WHEN NEW VEHICLE IS DELIVERED, SOME CUSTOMERS MAY COMPLAIN ABOUT WRINKLES ON THE LEATHER SEAT CUSHION AND/OR SEAT BACK SURFACE.CUSTOMERS HAVING THIS CONCERN SHOULD HAVE THEIR VEHICLE REPAIRED BY A QUALIFIED UPHOLSTERY REPAIR SPECIALIST USING THE FOLLOWING REPAIR PROCEDURE.
02-009-16-31552017-02-07. Service bulletin. STEERING. SOME CUSTOMERS MAY COMPLAIN THAT THE STEERING WHEEL IS OFF CENTER MORE THAN 3° EVEN WHEN DRIVING STRAIGHT ON A FLAT ROAD.
1098M2017-02-07. Service bulletin. STRUCTURE. WHEN REMOVING PARTS FROM A VEHICLE, TAKE CAUTION OF THIS SYMBOL "R". FAILING TO REPLACE THE NON-REUSABLE PART MAY CAUSE A SYSTEM FAILURE.
1097M2017-02-07. Service bulletin. EQUIPMENT. SOME CUSTOMERS MAY COMPLAIN ABOUT A DIM AD-DISP DURING THE DAY, WHILE AT NIGHT THE AD-DISP WORKS PROPERLY. USING THE DIMMER ADJUSTMENT DOES NOT RESOLVE THE CONCERN. THIS MAY BE CAUSED BY THE CUSTOMER USING POLARIZED SUN GLASSES DURING THE DAY.
1094M2017-02-07. Service bulletin. LATCHES/LOCKS/LINKAGES. SOME CUSTOMERS MAY COMPLAIN ABOUT A REAR SUN SHADE THAT DOES NOT RETRACT. THIS MAY BE CAUSED BY A SUN SHADE THAT IS IN THE LOCK POSITION (LOCK PIN IS PUSHED IN).
SA2852016-12-16. Service bulletin. ELECTRICAL SYSTEM. OVER THE PAST TWO WEEKS, AN INCREASING NUMBER OF IPHONE SE EARLY ADOPTERS HAVE REPORTED AUDIO ISSUES WITH BLUETOOTH PHONE CALLS WHEN THE SMARTPHONE IS PAIRED WITH A VEHICLE OR WIRELESS HEADSET. THE ISSUE EXTENDS TO GPS VOICE NAVIGATION FOR SOME, BUT STREAMING MUSIC OVER BLUETOOTH APPEARS TO BE UNAFFECTED. SPECIFICALLY, DOZENS OF USERS IN THE APPLE SUPPORT COMMUNITIES AND MACRUMORS DISCUSSION FORUMS CLAIM TO BE EXPERIENCING DISTORTED, STATICKY, OR INAUDIBLE PHONE CALLS WHEN USING AN IPHONE SE. IF YOU EXPERIENCE A CUSTOMER COMPLAINT, AND THE CUSTOMER HAS A NEW IPHONE SE, DO NOT REPLACE ANY PARTS ON THE VEHICLE. EXPLAIN TO THE CUSTOMER THAT THE IPHONE MAY BE THE PROBLEM. HAVE THE CUSTOMER VISIT THIS WEBSITE: HTTP://WWW.MACRUMORS.COM/2016/04/11/IPHONE-SE-BLUETOOTH-PHONE-CALL-AUDIO-ISSUES/
09-043-16-32232016-12-02. Service bulletin. SEATS. SOME VEHICLES MAY EXHIBIT THE DRIVER AND/OR PASSENGER SIDE SEAT CUSHION TRIM COMING OUT OF THE SIDE COVER, CAUSING A POOR APPEARANCE CONCERN. THIS IS DUE TO THE SEAT TRIM EDGE BEING CUT TOO SHORT. TO ELIMINATE THIS CONCERN, THE CONFIGURATION OF THE SEAT TRIM WILL BE IMPROVED.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.