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Service bulletins for the 2016 Mazda CX-9

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

613 on file from NHTSA, as of 2026-10-19.

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Only bulletins with component: Labels and manuals are shown. Show all

Bulletins, newest first
Maintenance2022-06-06. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Maintenance.
01005162022-06-06. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Battery test procedure requirements using the GR81291
00002162022-06-06. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Mazda guidelines for factory scheduled maintenance
SA-014-222022-04-06. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Accessory instructions can be found on OneMazda under Dealer Resources - Parts & Accessories.
01-003/222022-04-05. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ELECTRICAL SYSTEM. The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle batteries and to generate a Warranty Code.
CSP10a2021-04-06. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. SERVICE REACTIVATION AND OWNER LOYALTY PROGRAM (CSP10) - EXPIRES APRIL 30, 2021
MT-019-172021-03-08. Service bulletin. EQUIPMENT; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; SERVICE BRAKES; ELECTRICAL SYSTEM. WARNING: DO NOT PERFORM OPERATIONAL TESTING OF THE SMART CITY BRAKE SUPPORT (SCBS) SYSTEM. If the warning indicator light is not illuminated and there are no codes stored in the system, the system is operating properly, and Mazda cannot perform any additional testing of the system. Dealers and customers should never attempt to test or recreate crash scenarios under any circumstances because that could lead to an accident and injuries. NOTE: This article only applies to the applicable vehicles below equipped with SCBS system that uses a Laser Sensor. This article does not apply to newer vehicles equipped with SCBS system that uses a Forward Sensing Camera (FSC).
MTI_11372021-01-25. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Mulri-Model (Equipped with Mazda connect) - DTC U0323/U0423/U3000 Cannot be deleted (Update)
SA3912021-01-25. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. DTC P064A Stored due to mislogic detection
SA-036-202020-04-06. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. The owner’s manual contains procedures and precautions for the maintenance and cleaning of plastic parts, like the brand emblem. However, it is still important to remind customers about these precautions. Customers should never use inadequate, harsh or aggressive cleaning products on plastic parts. CAUTION: Be aware that when cleaning the brand emblem, never use cleaning products that are highly acidic/alkaline detergent, organic solvents or those with aggressive chemical products, otherwise, the brand emblem may become cracked and/or deformed (as shown in the example below). Always refer customers to the owner’s manual for proper cleaning using cold or lukewarm water and a mild, neutral detergent.
00-001-20-36892020-04-03. Service bulletin. SERVICE BRAKES, HYDRAULIC; POWER TRAIN; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ENGINE AND ENGINE COOLING. Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.
00-001-18-3446a2018-11-13. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; EQUIPMENT. Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle- specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.
SA-009-182018-04-23. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. The navigation SD Card VIN-locks to a vehicle in the following conditions: 1. Vehicle odometer under 62 miles ? VIN-lock occurs with key ON for 3 minutes or longer. 2. Vehicle odometer over 62 miles ? VIN-lock occurs at key ON. Navigation SD Card Map Update Note: Mazda Toolbox navigation SD card map update can only be performed on a navigation SD card that is VIN-locked. See VIN-lock procecure below.
MT-021-172018-02-26. Service bulletin. ENGINE; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Some vehicles may experience the Check Engine Light ON with DTC P0171 (Fuel Trim too Lean) and possibly DTCs P030X (Misfire). Vehicles having this concern should use the following Inspection/Repair procedure.
SA-001-182018-02-26. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. The MAZDA MOBILE START (MMS) is currently experiencing a system disruption. User web portal and Call center web portal functions are affected. Mazda is working on this issue and will notify dealers when MMS service has been fully restored. We apologize for any inconvenience this may have caused you or your dealer.
01-009-17-33772017-10-21. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Some customers may experience a lack of power when driving. The master warning light or the check engine light turns on and DTC P130C stored in memory. It occurs mostly at low temperatures. Once the ignition is turned off and on, the concern may disappear. The PCM turns the master warning light on during the first drive cycle, then stores a pending DTC. The master warning light and check engine light come on in the second drive cycle as a confirmation of the DTC. The engine power is limited by the fail-safe function both in the first and second drive cycles. DTC P130C:00 - (Pre-ignition detected). Improper control logic of the PCM detects a normal operating noise as a knocking noise. To eliminate this concern, the control logic of the PCM has been changed.
09-035-17-30802017-10-04. Service bulletin. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer?s responsibility to comply with Federal, State, and local laws concerning odometerand related documentation requirements when providing a repair or replacement. Mazda vehicles are manufactured with tamper-proof speedometers. When a speedometer is replaced, the new speedometer will read zero (0) miles. This procedure is extremely important to accurately represent actual vehicle mileage. Prior to speedometer removal, complete the information required on the ?SpeedometerReplacement Label?.Labels can only be ordered through Mazda eStore. In an effort to achieve a higher level of Customer Experience and retain the value of Mazda?s vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service.With the use of SPECMO?s services, a Mazda dealer can get the odometer setting updated to reflect the correct mileage at the time of replacement for both warranty and customer pay repairs, therefore resulting in a higher level of customer satisfaction. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after- warranty assistance (AWA) or DSA that can be utilized to cover this service expense.
00-001-16-31272017-06-09. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. IN SUPPORT OF IMPROVED ELECTRICAL DIAGNOSIS ON SKYACTIV VEHICLES, MAZDA WILL SHIP A TERMINAL TEST KIT TO ALL DEALERS. THE TEST KIT IS DESIGNED PECIFICALLY FOR SKYACTIV MODULE TERMINALS.• THE SST WILL BE SHIPPED BY MAZDA’S TOOL VENDOR BOSCH STARTING JANUARY 15, 2016.• PROCEDURES FOR USAGE ARE FOUND IN THE SKYACTIV WIRING TERMINAL TEST KIT WBT, COURSE #1649.• THE FOLLOWING SST IS THE LATEST ADDITION TO THE MAZDA REQUIRED TOOL (MRT) LIST:
09-030-15-30732017-06-07. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. MAZDA INFOTAINMENT SYSTEMS REQUIRE CONTACTING THE PROPER SOURCE FOR DIAGNOSTIC SUPPORT, PARTS AUTHORIZATION, AND PARTS EXCHANGE. SOME COMPONENTS REQUIRE PRIOR AUTHORIZATION BEFORE ORDERING AS EXCHANGE. REFER TO DAG EXCHANGE CENTRAL (MXCONNECT>PARTS AND ACCESSORIES>PARTS>PROGRAMS>EXCHANGE CENTRAL) FOR COMPONENT AVAILABILITY, SOURCE OF TECHNICAL SUPPORT AND PRIOR AUTHORIZATION REQUIREMENT. NOTE: ALWAYS CHECK FOR A TSB THAT MAY MODIFY OR ELIMINATE PRIOR AUTHORIZATION FOR A SPECIFIC SYMPTOM FOR A GIVEN COMPONENT.
SA-041-172017-05-17. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. PERMANENT DTCS ARE NOW DISPLAYED WITH THE IDS 104 UPDATE. THE PURPOSE OF A PERMANENT DTC IS TO PREVENT CUSTOMERS FROM CLEARING THEM BY DISCONNECTING THE BATTERY CABLE IN ORDER TO PASS A SMOG CHECK. ALL PCM AND TCM DTCS THAT TURN ON THE CHECK ENGINE LIGHT CAN REMAIN AS A PERMANENT DTC. THEY WILL NOT TURN ON THE CHECK ENGINE LIGHT OR CAUSE DRIVABILITY CONCERNS. IF YOU ENCOUNTER A PERMANENT DTC, IGNORE IT AND DIAGNOSE THE CURRENT STORED OR PENDING DTC.
SA-040-172017-05-17. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. SOME VEHICLES MAY EXPERIENCE ONE OF THE FOLLOWING ADVANCED KEYLESS ENTRY SYSTEM MALFUNCTIONS: (1) KEY FOB AND/OR DOOR REQUEST SWITCH DOES NOT OPERATE. (2) DOOR LOCKS REPEATEDLY LOCK AND UNLOCK WHEN APPROACHING THE VEHICLE WITH THE ADVANCED KEY. (3) KEY WARNING LIGHT (RED) ON WHILE DRIVING AND DTC B10D1:23 AND/OR B10D3:23 IS(ARE) STORED. •B10D1:23 REQUEST SWITCH (LF) CIRCUIT MALFUNCTION •B10D3:23 REQUEST SWITCH (RF) CIRCUIT MALFUNCTION
SA2932017-03-01. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. TO IMPROVE THE CUSTOMER EXPERIENCE WITH THE NEW 2016 CX-9, AN ENHANCED PDI STEP 1 HAS BEEN CREATED WITH AN ADDITIONAL 0.4 HRS LABOR HOURS. THE FORM AND WARRANTY INFORMATION CAN BE FOUND ON MS3 UNDER OTHER APPLICATIONS -> FORMS -> PDI STEP 1-3 FORMS ->CX-9 STEP 1 ENHANCED.
SA2972016-12-02. Service bulletin. ENGINE; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; STRUCTURE:BODY:HATCHBACK/LIFTGATE. 2016 CX-9 TECH TIPS: - REAR SUNSHADE WILL NOT RETRACT - MAINTENANCE MONITOR ENGINE OIL DATA RESET - ENHANCED PDI STEP 1 - DO NOT UPDATE THE MAZDA CONNECT SOFTWARE - SPECIAL ATTENTION ITEMS TO REVIEW DURING PDI - DRIVEABILITY CONCERNS DUE TO LOW FUEL LEVEL - POWER LIFTGATE (PLG) OPERATION - POWER LIFTGATE INOPERATIVE WITH DTC U3003:16 - POWER LIFTGATE CONTACTS GARAGE CEILING

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.