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Service bulletins for the 2016 Mazda CX-9

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

613 on file from NHTSA, as of 2026-10-19.

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Only bulletins with component: Shocks and struts are shown. Show all

Bulletins, newest first
02-009-17-33922021-03-08. Service bulletin. EQUIPMENT; STRUCTURE; SUSPENSION:FRONT:SHOCK ABSORBER. Some vehicles may exhibit a crack on the front shock absorber dust boot (A). This may be caused by dust boot insufficient resistance to cold. The shape and material of the dust boot has been changed to improve the resistance to cold.
02-006-18-34492018-04-23. Service bulletin. SUSPENSION:FRONT:SHOCK ABSORBER; SUSPENSION:REAR:SHOCK ABSORBER. Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow the inspection guidelines to determine if the condition is a result of the normal sweeping process or a failure of the shaft seal.
02-003-17-3300a2017-08-10. Service bulletin. SUSPENSION:FRONT:SHOCK ABSORBER; SUSPENSION; SUSPENSION:FRONT:CONTROL ARM:LOWER ARM. Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped. The noise may be due to: *upper front strut bearing (A) damage. (CX-5 and Mazda6) *squeak type noise between the front strut bearing and coil spring. (CX-3, CX-5 and Mazda6) *the bump stopper (C) may be contacting the strut bearing when the front shock absorber is compressed, causing a popping noise. (Mazda6 only) *The front lower arm bushing (D) is making a creak type noise in wet road conditions. (CX-5, Mazda6 and CX-9).

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.