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Service bulletins for the 2016 Mazda CX-9

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

613 on file from NHTSA, as of 2026-10-19.

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Bulletins, newest first
SA2972016-12-02. Service bulletin. ENGINE; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; STRUCTURE:BODY:HATCHBACK/LIFTGATE. 2016 CX-9 TECH TIPS: - REAR SUNSHADE WILL NOT RETRACT - MAINTENANCE MONITOR ENGINE OIL DATA RESET - ENHANCED PDI STEP 1 - DO NOT UPDATE THE MAZDA CONNECT SOFTWARE - SPECIAL ATTENTION ITEMS TO REVIEW DURING PDI - DRIVEABILITY CONCERNS DUE TO LOW FUEL LEVEL - POWER LIFTGATE (PLG) OPERATION - POWER LIFTGATE INOPERATIVE WITH DTC U3003:16 - POWER LIFTGATE CONTACTS GARAGE CEILING
SA3232016-12-02. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. CUSTOMERS MAY EXPERIENCE THE WRENCH LIGHT ON IN THE INSTRUMENT CLUSTER WHEN THE VEHICLE IS NOT DUE FOR SERVICE, AND THE WRENCH LIGHT CANNOT BE RESET USING NORMAL METHODS. IF THIS HAPPENS, CHECK THE MAZDA CONNECT VERSION. THIS CONCERN MAY HAPPEN IF THE VEHICLE WAS DOWNGRADED TO VERSION 55.CONTACT HOTLINE FOR FURTHER INSTRUCTIONS ​IF THE VEHICLE IS FOUND TO HAVE VERSION 55 OF MAZDA CONNECT.
SA3222016-12-02. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. VERSION 101.02 OF THE IDS SOFTWARE HAS BEEN UPDATED TO ALLOW THE TPMS INITIALIZATION PROCEDURE TO BE PERFORMED ON 2016 CX-9 WITH M-MDS.WITH THE PREVIOUS IDS VERSION, AN ERROR MESSAGE (“THE OPERATION HAS BEEN UNSUCCESSFUL“) APPEARED WHEN PERFORMING TPMS INITIALIZATION. THIS WAS CAUSED BY IMPROPER IDS SOFTWARE.
SA2342016-12-02. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. IDS UPDATE 101.00 AND 101.02 IS NOW AVAILABLE ON MS3 UNDER THE "IDS/INFOTAINMENT" TAB.
1080M2016-12-01. Service bulletin. ENGINE. IF AN ENGINE ASSEMBLY IS REPLACED AFTER A CATASTROPHIC INTERNAL MECHANICAL FAILURE, CLEAN THE INTAKE MANIFOLD INTERNALLY BEFORE INSTALLING A REPLACEMENT ENGINE ASSEMBLY. IF THE INTAKE MANIFOLD IS NOT CLEANED PROPERLY, THE REPLACEMENT ENGINE MAY FAIL PREMATURELY.METALLIC DEBRIS FROM THE OLD ENGINE (WITH CATASTROPHIC INTERNAL MECHANICAL FAILURE) MAY REST INSIDE THE INTAKE MANIFOLD. WHEN THE NEW ENGINE ASSEMBLY IS INSTALLED, DEBRIS IN THE INTAKE MANIFOLD WILL BE INGESTED INTO THE NEW ENGINE AND CAUSE INTERNAL DAMAGE.CLEAN THE INTAKE MANIFOLD INTERNALLY TO REMOVE ANY DEBRIS FROM OLD ENGINE BEFORE INSTALLING THE NEW REPLACEMENT ENGINE ASSEMBLY.IF THE INTAKE MANIFOLD CANNOT BE PROPERLY CLEANED INTERNALLY, REPLACE IT
1079M2016-12-01. Service bulletin. SERVICE BRAKES. IN CERTAIN CONDITIONS, SMART CITY BRAKE SUPPORT (SCBS) MAY OPERATE UNINTENTIONALLY. THE OWNER'S MANUAL PROVIDES 7 EXAMPLES: OBJECTS ON THE ROAD AT THE ENTRANCE TO A CURVE.VEHICLES PASSING IN THE OPPOSITE LANE WHILE MAKING A CURVE.METAL OBJECTS, BUMPS, OR PROTRUDING OBJECTS ON THE ROAD.WHEN PASSING THROUGH A TOLL GATE.WHEN PASSING UNDER A VINYL CURTAIN OR FLAG.PLASTIC OBJECTS SUCH AS PYLONS.TWO-WHEELED VEHICLES, PEDESTRIANS, ANIMALS OR STANDING TREES.THIS M-TIP ARTICLE PROVIDES 2 ADDITIONAL EXAMPLES:A. THERE IS FOGGING ON THE INNER SURFACE OF THE WINDSHIELD.B. THERE IS/ARE FOGGING/WATER DROPS ON THE OUTER SURFACE OF THE WINDSHIELD.THE NEAR INFRARED LASER BEAM IS A LIGHT BEAM AND IS REFRACTED BY WATER DROPS OR FOREIGN MATERIAL ON THE WINDSHIELD. IN THIS CASE, THE NEAR INFRARED LASER BEAM MAY NOT DETECT AN OBSTRUCTION AHEAD CORRECTLY.
SA-0013102016-12-01. Service bulletin. SEATS:FRONT ASSEMBLY:HEAD RESTRAINT. SOME CUSTOMERS MAY COMPLAIN ABOUT ONE OR BOTH THIRD ROW SEAT HEAD RESTRAINT(S) CANNOT BE MOVED TO THE UPRIGHT POSITION. THIS MAY BE CAUSED BY IMPROPER FOLD POSITION OF THE HEAD RESTRAINT(S) WHEN THE SEAT BACK IS FOLDED DOWN.
SA-0013052016-12-01. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. 2016THE 2016 CX-9 HAVE THE LATEST MAZDA CONNECT SOFTWARE (VERSION 58). DO NOT ATTEMPT TO UPDATE WITH THE SOFTWARE VERSION AVAILABLE ON MS3 (VERSION 55). IF YOU UPDATE TO AN EARLIER VERSION OF SOFTWARE, THE CMU WILL NEED TO BE SENT IN AND REPROGRAMMED. CONTACT TECHNICAL HOTLINE IF THIS HAPPENS FOR SHIPPING INFORMATION.
MTI_11152016-11-29. Service bulletin. EQUIPMENT. BSM SYSTEM VEHICLE DETECTION HAS CHANGED. ALTHOUGH THE OVERALL FUNCTION IS THE SAME AS PREVIOUS VEHICLES, VEHICLE DETECTION IS DIFFERENT. FOR DETAILED BSM SYSTEM INFORMATION, REFER TO SERVICE HIGHLIGHTS.
MTI_11112016-11-28. Service bulletin. EQUIPMENT. WHEN INSTALLING A NAVIGATION SD CARD, CONFIRM THAT THE CARD IS UNLOCKED. ALSO, MAZDA DOES NOT RECOMMEND SWAPPING NAVIGATION SYSTEM SD CARDS FROM ONE VEHICLE TO ANOTHER FOR TESTING. IF SWAPPED, THE SD CARD THAT IS INSTALLED INTO THE OTHER VEHICLE BECOMES “LINKED” TO THE VIN OF THAT VEHICLE.
MULTI-MODELS 132016-07-14. Service bulletin. ELECTRICAL SYSTEM; LANE DEPARTURE: BLIND SPOT DETECTION. BLIND SPOT MONITORING (BSM) SYSTEM CHANGE. THE 2016 MX-5, 2016 CX-3 AND NEW 2016 CX-9 BSM SYSTEM VEHJICLE DETECTION HAS CHANGED. ALTHOUGH THE OVERALL FUNCTION IS THE SAME AS PREVIOUS VEJHICLES, VEHICLE DETECTION IS DIFFERENT.
09-010/162016-07-14. Service bulletin. STRUCTURE. STAINS FOUND ON PAINT DURING PDI SOME VEHICLES MAY EXPERIENCE STAINS APPEARING ON THE HOOD, ROOF AND/OR TRUNK OF VEHICLE. THIS CONCERN IS MOST LIKELY TO BE FOUND IN COLD WEATHER AREAS JUST AFTER THE RAPGARD IS REMOVED AT PDI. THIS MAY BE CAUSED BY MOISTURE WHICH HAS BEEN TRAPPED AND CONDENSED BETWEN PAINT AND THE RAPGARD. THESE TYPES OF STAINS CAN BE REMOVED WITH HEAT GUN OR AN INFRARED DRIER. IF YOU ENCOUNTER THIS CONCERN DURING PDI, USE HEAT GUN OR AN INFRARED DRIER TO APPLY HEAT TO THE AFFECTED ARE TO REMOVE STAIN(S).
09-009/162016-07-14. Service bulletin. EQUIPMENT:ELECTRICAL. HANDS-FREE BLUETOOTH MODULE AND/OR TEXT MESSAGING TROUBLESHOOTING PROCEDURE. SOME VEHICLES MAY EXHIBIT BLUETOOTH HANDS-FREE AND/OR TEXT MESSAGING RELATED CONCERNS. TO IMPROVE THEHANDLING OF BLUETOOTH HANDS-FREE AND/OR TEXT MESSAGING CUSTOMER CONCERNS, MAZDA CREATED A SPECIAL SERVICE AND PARTS EXCHANGE PROGRAM AS OF FEBRUARY 2010. CUSTOMERS EXPERIENCING RELATED CONCERNS SHOULD HAVE THEIR VEHICLE AND/OR DEVICE INSPECTED ACCORDING TO THE FOLLOWING PROCEDURE.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.