WenmarOpen by Wenmar Pro

Service bulletins for the 2009 Mazda CX-9

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

260 on file from NHTSA, as of 2026-10-19.

By type

By component

By trouble code

By topic

Bulletins, newest first
04-001-15-30532017-05-17. Service bulletin. SERVICE BRAKES, HYDRAULIC:FLUID. SOME VEHICLES MAY EXHIBIT BRAKE FLUID SEEPAGE FROM THE BRAKE MASTER CYLINDER RESERVE TANK CAP. THE UPPER SURFACE OF THE RESERVE TANK MAY APPEAR DUSTY OR DIRTY WHERE THE BRAKE FLUID SEEPAGE HAS OCCURRED. THIS CONCERN MAY BE CAUSED BY A DECREASE IN SEALING PERFORMANCE OF CAP DUE TO AGING DETERIORATION. A NEW CAP WITH IMPROVED SEALING PERFORMANCE HAS BEEN ESTABLISHED AS A SERVICE PART
02-004-14-29762017-05-11. Service bulletin. STEERING: STEERING WHEEL/HANDLE BAR. SOME CUSTOMERS MAY COMPLAIN THAT THE STEERING WHEEL IS OFF CENTER MORE THAN 3° EVEN WHEN DRIVING STRAIGHT ON A FLAT ROAD. FOLLOW STEERING WHEEL ALIGNMENT PROCEDURE.
09-049-14-29802017-05-11. Service bulletin. EXTERIOR LIGHTING:HEADLIGHTS. WHEN DEALING WITH CUSTOMER COMPLAINTS OF EXCESSIVE CONDENSATION AND/OR WATER WITHIN THE HEADLAMP UNIT, FIRST DETERMINE IF ALL THE BULB SOCKETS ARE PRESENT AND CORRECTLY INSTALLED. IN MOST CASES YOU WILL FIND THAT THE BULB SEAL NO. 1 (A) OR HID BULB SEAL NO. 1 (B) AND BULB SEAL NO. 2 (C) SOCKET COVERS HAVE NOT BEEN CORRECTLY INSTALLED OR ARE MISSING DUE TO IMPROPER PRIOR REPAIRS (I.E., CUSTOMER REPLACING THE HEADLAMP BULBS OR BODY SHOP NOT TRANSFERRING THEM WHEN REPLACING THE HEADLAMP UNIT(S) DUE TO A COLLISION). ANY DAMAGE CAUSED BY MISSING SOCKET COVERS, HID MODULE SEAL (D), OR MISSING BUMPER BRACKETS (E) IS NOT COVERED BY WARRANTY POLICY.
09-039-14-29232017-05-08. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; EQUIPMENT:ELECTRICAL. SOME VEHICLES MAY EXHIBIT BLUETOOTH® HANDS-FREE AND/OR TEXT MESSAGING RELATED CONCERNS. TO IMPROVE THE HANDLING OF BLUETOOTH® HANDS-FREE AND/OR TEXT MESSAGING CUSTOMER CONCERNS, MAZDA CRE-ATED A SPECIAL SERVICE AND PARTS EXCHANGE PROGRAM AS OF FEBRUARY 2010.
09-034-14-29562017-05-05. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY. IN ACCORDANCE WITH FEDERAL REGULATIONS, FOLLOW THE PROCEDURE LISTED BELOW WHEN REPLACING A SPEEDOMETER.NOTE:•MAZDA VEHICLES ARE MANUFACTURED WITH TAMPER-PROOF SPEEDOMETERS.•WHEN A SPEEDOMETER IS REPLACED, THE NEW SPEEDOMETER WILL READ ZERO (0) MILES.•THIS PROCEDURE IS EXTREMELY IMPORTANT TO ACCURATELY REPRESENT ACTUAL VEHICLE MILEAGE.•PRIOR TO SPEEDOMETER REMOVAL, COMPLETE THE INFORMATION REQUIRED ON THE “SPEEDOMETER REPLACE-MENT LABEL”. •LABELS CAN ONLY BE ORDERED THROUGH MSTORE, NOT MDCS.
01-014-14-29322017-05-04. Service bulletin. FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP; ENGINE. SOME VEHICLES MAY EXHIBIT THE CHECK ENGINE LIGHT ON WITH DTC P0456 STORED IN THE PCM MEMORY.• P0456: EVAP SYSTEM LEAK DETECTED (VERY SMALL LEAK) THE CONCERN IS MOST LIKELY THE RESULT OF THE CUSTOMER NOT GETTING THE FUEL CAP COMPLETELY CLOSED AFTER FUELING THE VEHICLE. THIS CAUSES A SMALL FUEL VAPOR LEAK AND TURNS DTC P0456 ON.
09-027-14-29352017-05-04. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY. THIS SERVICE BULLETIN PROVIDES INFORMATION REGARDING THE PROPER USE OF THE DRIVER’S FLOOR MAT TO AVOID ANY POTENTIAL INTERFERENCE WITH THE FOOT PEDALS. THE FOLLOWING ARE POSSIBLE CAUSES OF FLOOR MAT INTERFERENCE, WHICH CAN BE AVOIDED WITH PROPER USAGE. • FLOOR MAT MOVES FORWARD DUE TO IMPROPER INSTALLATION. • INAPPROPRIATE FLOOR MAT (SUCH AS AFTERMARKET, NON-FACTORY-EQUIPPED, OR NON-GENUINE) IS USED. • FLOOR MAT IS STACKED ONE ON TOP OF ANOTHER.
00-002-14-29362017-05-04. Service bulletin. EQUIPMENT. MAZDA NORTH AMERICAN OPERATIONS RECEIVED MANY REQUESTS FROM OUR DEALERS ASKING US TO APPROVE ADDITIONAL ON-CAR BRAKE LATHES AS AN OPTION FOR MNAO AUTHORIZED EQUIPMENT. DUE TO YOUR FEEDBACK AND AFTER EVALUATING A FEW ON-CAR BRAKE LATHES, WE ARE PLEASED TO ANNOUNCE THAT WE HAVE ADDED THE PRO CUT ON-CAR BRAKE LATHE TO MNAO AUTHORIZED EQUIPMENT PROGRAM. THE ACCU-TURN IS STILL AN APPROVED BRAKE LATHE BUT IT IS NO LONGER AVAILABLE FOR PURCHASE FROM OUR VENDOR. IMPORTANT REMINDER – ROTORS MUST BE MACHINED USING A MAZDA APPROVED ON-CAR BRAKE LATHE OR WARRANTY CLAIMS ARE SUBJECT TO DENIAL OR DEBIT.
00-001-14-29122017-05-04. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY. IN SUPPORT OF THE 2007-14 CX-9, MAZDA WILL SHIP TO ALL DEALERS ONE (1) NEW SPECIAL SERVICE TOOL (SST). THE SST WILL BE SHIPPED AUTOMATICALLY BY MAZDA’S TOOL VENDOR SNAP-ON TOOLS DURING THE MONTH OF APRIL 2014, AND COM-PLETING IN MAY 2014.THE INITIAL SHIPMENT IN APRIL WILL BE MADE TO A LIMITED NUMBER OF DEALERS WITH A HIGHER THAN AVERAGE RATE OF REPAIRS, WITH ALL REMAINING DEALERS RECEIVING THE SST IN MAY 2014.THE FOLLOWING SST IS THE LATEST ADDITION TO THE MAZDA REQUIRED TOOL (MRT) LIST.
09-023-14-29242017-05-03. Service bulletin. EQUIPMENT. SOME CUSTOMERS MAY COMPLAIN THAT THE AMBIENT TEMPERATURE DISPLAY IS NOT ACCURATE, OR IT TAKES TOO LONG FOR THE DISPLAY TO SHOW ACTUAL TEMPERATURE.WHEN YOU ENCOUNTER A CUSTOMER WITH THIS CONCERN, FIRST VERIFY THE CONDITION WHEN THE CUSTOMER NOTICED THIS SYMPTOM. IF THE CONDITION IS SIMILAR TO THE FOLLOWING “CONTROL LOGIC OF AMBIENT TEMPERATURE” OR “DIF-FERENCE BETWEEN THE TEMPERATURE DISPLAY AND OTHERS”, ADVISE THE CUSTOMER THAT THIS IS A NOR-MAL CHARACTERISTIC OF THE VEHICLE AND NOT A MALFUNCTION.
04-004-14-29262017-05-03. Service bulletin. SERVICE BRAKES. SOME VEHICLES EXHIBIT BRAKE RELATED CONCERNS SUCH AS BRAKE NOISE, BRAKE JUDDER OR BRAKE DRAGGING. IF YOU ENCOUNTER A CUSTOMER COMPLAINT FOR ANY ONE OF THESE SYMPTOMS, REFER TO THE FOLLOWING INFORMATION TO UNDERSTAND WHY SYMPTOMS MAY OCCUR, AND TO BETTER ASSIST THE CUSTOMER IN RESOLVING THEIR SPECIFIC BRAKE CONCERN.
09-012-14-28912017-04-27. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. WHEN REPLACING THE SIRIUSXM SATELLITE RADIO UNIT (OR A MAZDA CONNECT TUNER AND AMP UNIT (TAU)) WITH REPLACEMENT TUNER FOR ANY REASON, A CALL MUST BE MADE TO INFORM SIRIUSXM OF THE EXISTING RADIO ID AND THE NEW/ REPLACEMENT SAT RADIO ID AS SOON AS POSSIBLE TO ENSURE THE CUSTOMER LEAVES THE DEALERSHIP WITH ACTIVE (WORKING SAT RADIO.
04-002-14-28792017-04-27. Service bulletin. SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT. SOME CUSTOMERS MAY REPORT A SLIGHT CLUNK/BANG/BUZZ NOISE OR JOLT FROM THE FRONT OF THE VEHICLE. THIS CONCERN WILL MOST LIKELY OCCUR DURING THE VEHICLES FIRST FORWARD MOVEMENT AFTER STARTING THE ENGINE. THIS IS A NORMAL OPERATING NOISE OF THE ANTI-LOCK BRAKE SYSTEM (ABS). DO NOT ATTEMPT ANY REPAIRS.
09-007-14-28782017-04-26. Service bulletin. EXTERIOR LIGHTING:FOG LIGHTS. SOME CUSTOMERS MAY COMPLAIN OF CONDENSATION/FOG INSIDE THE FRONT OR REAR COMBINATION LIGHTS. THE RECENT NEW MODELS HAVE BEEN FITTED WITH A CLEAR LENS WHICH CAN CAUSE THE SYMPTOM TO BE MORE NOTICEABLE, HOWEVER, IT DOES NOT AFFECT THE PERFORMANCE OF THE LIGHT. THIS CONDENSATION/FOG IS A NATURAL PHENOMENON THAT OCCURS WHEN THERE IS A FAIRLY LARGE TEMPERATURE DIFFERENCE BETWEEN THE INSIDE AND THE OUTSIDE OF THE LIGHT HOUSING. IT IS NORMAL FOR VERY SMALL WATER DROPS TO APPEAR IN CERTAIN LOCATIONS ON THE LIGHT UNITS WHERE THE AIR IS STAGNANT (CONDENSATION), MAKING THE LENS LOOK WHITISH (FOG). THIS HAPPENS MOSTLY IN THE CORNERS AND NARROW SPACES, AND WILL TYPICALLY CLEAR DURING WARMER AMBIENT TEMPERATURES, OR WHEN THE LIGHTS HAVE BEEN ON FOR SOME TIME. EXPLAIN TO THE CUSTOMER THAT THIS IS A NATURAL PHENOMENON AND NOT A QUALITY DEFECT. DO NOT ATTEMPT REPAIRS AS THIS IS CONSIDERED NORMAL, AND IS NOT COVERED UNDER WARRANTY. REPLACING THE LIGHT UNIT WILL NOT CORRECT THIS SYMPTOM.
09-039-13-28522017-04-26. Service bulletin. SEATS. SOME VEHICLES MAY EXHIBIT A CHATTERING NOISE AND THE DRIVER-SIDE SEAT LIFT CANNOT BE ADJUSTED BECAUSE THE LOCK PLATE GUIDE COMES OFF THE GUIDE CAM WHEN OPERATING THE LIFT. IF THE LIFT LEVER IS THEN OPERATED WITH THE LOCK PLATE GUIDE OFF, THE GUIDE CAM CAN BE DAMAGED. THE SHAPE OF BOTH ENDS OF THE GUIDE CAM HAS NOW BEEN CHANGED TO STOP THE LOCK PLATE GUIDE FROM COMING OFF.
00-004-12-27412017-04-26. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. MAZDA HAS DEVELOPED FACTORY RECOMMENDED SCHEDULED MAINTENANCE SERVICES THAT SUPPORT ALL MAJOR VEHICLE SYSTEMS. MAZDA RECOMMENDS DEALERS FOLLOW THE SCHEDULED MAINTENANCE TABLES AS CITED IN THE VEHICLE-SPECIFIC WORKSHOP MANUAL OR OWNER’S MANUAL. SERVICES PERFORMED OUTSIDE OF MAZDA’S FACTORY SCHEDULED MAINTENANCE ARE NOT RECOMMENDED. THESE SERVICES ARE UNNECESSARY AND CREATE UNNEEDED EXPENSES FOR YOUR CUSTOMERS.
09-046-12-27442017-04-26. Service bulletin. EXTERIOR LIGHTING; EXTERIOR LIGHTING:FOG LIGHTS. SOME CUSTOMERS MAY COMPLAIN OF CONDENSATION/FOG INSIDE THE FRONT OR REAR COMBINATION LIGHTS. THE RECENT NEW MODELS HAVE BEEN FITTED WITH A CLEAR LENS WHICH CAN CAUSE THE SYMPTOM TO BE MORE NOTICEABLE, HOWEVER, IT DOES NOT AFFECT THE PERFORMANCE OF THE LIGHT. THIS CONDENSATION/FOG IS A NATURAL HENOMENON THAT OCCURS WHEN THERE IS A FAIRLY LARGE TEMPERATURE DIFFERENCE BETWEEN THE INSIDE AND THE OUTSIDE OF THE LIGHT HOUSING. IT IS NORMAL FOR VERY SMALL WATER DROPS TO APPEAR IN CERTAIN LOCATIONS ON THE LIGHT UNITS WHERE THE AIR IS STAGNANT (CONDENSATION), MAKING THE LENS LOOK WHITISH (FOG). THIS HAPPENS MOSTLY IN THE CORNERS AND NARROW SPACES, AND WILL TYPICALLY CLEAR DURING WARMER AMBIENT TEMPERATURES, OR WHEN THE LIGHTS HAVE BEEN ON FOR SOME TIME. EXPLAIN TO THE CUSTOMER THAT THIS IS A NATURAL PHENOMENON AND NOT A QUALITY DEFECT. DO NOT ATTEMPT REPAIRS AS THIS IS CONSIDERED NORMAL, AND IS NOT COVERED UNDER WARRANTY. REPLACING THE LIGHT UNIT WILL NOT CORRECT THIS SYMPTOM.
03-001-12-2625A2017-04-25. Service bulletin. TIRES. SOME VEHICLES MAY EXPERIENCE THE FRONT TIRE SPINNING AND/OR 4WD/DSC LIGHT FLASHES WITH NO DTCS STORED WHEN DRIVING UPHILL OR TAKING OFF FROM A STOP USING HARD ACCELERATION.
07-002-13-28422017-04-24. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER. A MUSTY/MILDEW TYPE ODOR MAY COME FROM THE VENTS WHEN THE AIR CONDITIONING (A/C) SYSTEM IS OPERATING. IT IS MOST NOTICEABLE WHEN THE A/C IS FIRST TURNED ON. THIS ODOR IS THE RESULT OF MOLD GROWTH IN THE A/C EVAPORATOR/COOLING UNIT WHICH IS CAUSED BY CONDENSATION, DUST, AND POLLEN WITHIN THE COOLING UNIT. THIS CONDITION IS USUALLY WORSE DURING HIGH HUMIDITY CONDITIONS. “MAZDA AIR COOLING COIL COATING” IS AVAILABLE TO ENCAPSULATE THE MOLD TO REDUCE ODORS. IF THE PRODUCT IS PROPERLY APPLIED, IT CAN EFFECTIVELY REDUCE THE MUSTY/MILDEW ODOR FOR UP TO THREE YEARS.NOTE:SEE PARTS INFORMATION FOR MAZDA AIR COOLING COIL COATING AND KIT PART NUMBERS.
09-028-12-2701B2017-04-24. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. THE MULTI INFORMATION DISPLAY (MID) AND NAVIGATION SYSTEM SUPPORT FOR DIAGNOSTICS, PARTS AUTHORIZATION, AND PARTS EXCHANGE REQUIRE CONTACTING THE PROPER SOURCE. PLEASE CONTACT THE APPROPRIATE SOURCE BY REFERRING TO THE FOLLOWING TABLES.
02-004-13-2770B2017-04-21. Service bulletin. STEERING: STEERING WHEEL/HANDLE BAR. SOME CUSTOMERS MAY COMPLAIN THAT THE STEERING WHEEL IS OFF CENTER MORE THAN 3° EVEN WHEN DRIVING STRAIGHT ON A FLAT ROAD.
09-018-13-28032017-04-14. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. SOME CUSTOMERS MAY COMPLAIN THAT THE AMBIENT TEMPERATURE DISPLAY IS NOT ACCURATE, OR IT TAKES TOO LONG FOR THE DISPLAY TO SHOW ACTUAL TEMPERATURE. WHEN YOU ENCOUNTER A CUSTOMER WITH THIS CONCERN, FIRST VERIFY THE CONDITION WHEN THE CUSTOMER NOTICED THIS SYMPTOM. IF THE CONDITION IS SIMILAR TO THE FOLLOWING “CONTROL LOGIC OF AMBIENT TEMPERATURE” OR “DIFFERENCE BETWEEN THE TEMPERATURE DISPLAY AND OTHERS”, ADVISE THE CUSTOMER THAT THIS IS A NORMAL CHARACTERISTIC OF THE VEHICLE AND NOT A MALFUNCTION. IF THE CONDITION DOES NOT MEET THE FOLLOWING AND THE SENSOR MALFUNCTION IS SUSPECTED, MAKE SURE TO INSPECT THE SENSOR ACCORDING TO MS3 ONLINE OR WORKSHOP MANUAL (SECTION 09-22 AMBIENT TEMPERATURE SENSOR INSPECTION).
09-019-13-28052017-04-14. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. TO IMPROVE HANDLING OF CUSTOMER CONCERNS WITH HANDS-FREE (BLUETOOTH) VEHICLE SYSTEMS, MAZDA LAUNCHED A NEW SERVICE PROCEDURE AND PART EXCHANGE PROGRAM EFFECTIVE FEB. 08, 2010 ON APPLICABLE VEHICLES. DUE TO THE COMPLEXITY OF SOFTWARE AND HARDWARE AVAILABLE ON VARIOUS CELLULAR PHONES AND CELL PHONE PROVIDER NETWORKS, IT IS ESSENTIAL FOR CUSTOMERS TO CONTACT THE MAZDA HANDS-FREE SYSTEM CUSTOMER CARE NUMBER AT (800) 430-0153 OR, FOR CUSTOMERS REQUIRING ADDITIONAL RESOURCES, PLEASE DIRECT THEM TO “WWW.MAZDAUSA.COM/BLUETOOTH.” REPRESENTATIVES OF THE CUSTOMER CARE CENTER ARE KNOWLEDGEABLE ON VERIFYING APPROVED PHONES AND PROPERLY PAIRING (PROGRAMMING) SPECIFIC PHONES TO THE VEHICLE’S BLUETOOTH SYSTEM. THEY ARE ALSO BEST EQUIPPED TO RESOLVE A MAJORITY OF THE PAIRING ISSUES AND OTHER BLUETOOTH RELATED CONCERNS WHEN COMMUNICATING DIRECTLY WITH MAZDA CUSTOMERS.
09-014-13-27902017-04-14. Service bulletin. VISIBILITY:SUN/MOON ROOF ASSEMBLY. SOME CUSTOMERS MAY EXPERIENCE A WATER LEAK FROM THE SUNROOF AFTER WASHING THE VEHICLE WITH A HIGH-PRESSURE CAR WASH SYSTEM. HIGH PRESSURE WATER FROM THE CAR WASH MAY DRIP FROM THE DRIP RAIL AND LEAK INTO THE CABIN.
09-017-13-27942017-04-14. Service bulletin. LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK. SOME CUSTOMERS MAY EXPERIENCE A POWER LIFTGATE (PLG) THAT CLOSES BUT DOES NOT LATCH COMPLETELY WHEN THE PLG BUTTON IS PRESSED.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.