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Service bulletin 09-007-14-2878

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10097982
Published by NHTSA2017-04-26
Manufacturer's number09-007-14-2878
Manufacturer's date2014-01-24
NHTSA componentEXTERIOR LIGHTING:FOG LIGHTS

NHTSA's summary

SOME CUSTOMERS MAY COMPLAIN OF CONDENSATION/FOG INSIDE THE FRONT OR REAR COMBINATION LIGHTS. THE RECENT NEW MODELS HAVE BEEN FITTED WITH A CLEAR LENS WHICH CAN CAUSE THE SYMPTOM TO BE MORE NOTICEABLE, HOWEVER, IT DOES NOT AFFECT THE PERFORMANCE OF THE LIGHT. THIS CONDENSATION/FOG IS A NATURAL PHENOMENON THAT OCCURS WHEN THERE IS A FAIRLY LARGE TEMPERATURE DIFFERENCE BETWEEN THE INSIDE AND THE OUTSIDE OF THE LIGHT HOUSING. IT IS NORMAL FOR VERY SMALL WATER DROPS TO APPEAR IN CERTAIN LOCATIONS ON THE LIGHT UNITS WHERE THE AIR IS STAGNANT (CONDENSATION), MAKING THE LENS LOOK WHITISH (FOG). THIS HAPPENS MOSTLY IN THE CORNERS AND NARROW SPACES, AND WILL TYPICALLY CLEAR DURING WARMER AMBIENT TEMPERATURES, OR WHEN THE LIGHTS HAVE BEEN ON FOR SOME TIME. EXPLAIN TO THE CUSTOMER THAT THIS IS A NATURAL PHENOMENON AND NOT A QUALITY DEFECT. DO NOT ATTEMPT REPAIRS AS THIS IS CONSIDERED NORMAL, AND IS NOT COVERED UNDER WARRANTY. REPLACING THE LIGHT UNIT WILL NOT CORRECT THIS SYMPTOM.

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Lighting

Vehicles listed
MAZDA CX-52013, 2014, 2015
MAZDA CX-72007, 2008, 2009, 2010, 2011, 2012
MAZDA CX-92007, 2008, 2009, 2010, 2011, 2012, 2013, 2014
MAZDA MAZDA22011, 2012, 2013, 2014
MAZDA MAZDA32004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014
MAZDA MAZDA52006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014
MAZDA MAZDA62003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015
MAZDA MX-52006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014
MAZDA RX-82004, 2005, 2006, 2007, 2008, 2009, 2010, 2011

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20092322009-08-10. Lights And Instruments
03V2060002003-06-05. EXTERIOR LIGHTING:FOG LIGHTS

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
SA-010-232023-03-03. Service bulletin. Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.
09014162022-06-06. Service bulletin. White Milky stains on inner surface of headlight lens
09003162022-06-06. Service bulletin. Condensation/Fog in front and rear combination lights
08001162022-06-06. Service bulletin. Passenger fAirbag deactivation (PAD) indicator light illumination
SA-036-212021-06-03. Service bulletin. Some vehicles may have one of the following DTCs stored in memory along with a system status notice on the Multi-information display OR display a system status notice with no DTC: C1001:92 - Forward sensing camera (FSC) poor field of view [Gen 6 vehicles], B14F0:92 - General temporary failure in forward sensing camera (FSC) [Gen 7 vehicles build on or before March 2, 2019], No DTC - Gen 7 vehicles built after March 2, 2019, DTC C1001:92 or B14F0:92 set as a past record for low visibility of the Forward Sensing Camera (FSC). It does not mean there is an actual FSC defect. In some cases the customer may have a concern with the Lane Departure Warning System (LDWS) and/or High Beam Control system (HBC). In other cases this DTC might be found without a related customer concern.
09-014-16-3132a2021-01-28. Service bulletin. Some vehicles equipped with LED or Discharge type headlights may exhibit white milky stains on the inner sur-face of the headlight lens. Some customers may complain of the poor appearance. This concern is caused by gas that emits from a gasket in the lamp unit. The gas adheres to the inner surface of the headlight lens and reacts with the anti-clouding coating and moisture in the air to create white milky stains. The gasket material has been improved to eliminate this concern.
09-001-172021-01-25. Service bulletin. Excessive condensation or water within the headlamp assembly caustion.
SA-057-192019-12-21. Service bulletin. SERVICE CAUTION FOR REAR GLASS REPLACEMENT. Some vehicles may exhibit a water leak through a crack beneath the high mount stop light on the lift gate after rear glass replacement.
09-038-19-35962019-11-21. Service bulletin. Some customers may complain that the headlights are not as bright as they had previously been. This is caused by a dulled headlight reflector in the front combination light. To correct this issue, a service part reflector (internal part for discharge type front combination light) has been established instead of having to replace the whole front combination light.
09-010-19-36242019-08-15. Service bulletin. Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.The front fender stay (2) newly painted surface at ground point (3), where attachment bolt (4) is seated, may create a poor front harness ground connection. Customers concern can be resolved by sanding off paint at ground point (3) where attachment bolt (4) is seated. After installing the bolt (4), apply touch-up paint to the exposed base material area of the front fender stay.