Service bulletin 09-027-14-2935

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
Type	Service bulletin
NHTSA id	10098282
Published by NHTSA	2017-05-04
Manufacturer's number	09-027-14-2935
Manufacturer's date	2014-06-10
NHTSA component	EQUIPMENT ADAPTIVE/MOBILITY

NHTSA's summary

THIS SERVICE BULLETIN PROVIDES INFORMATION REGARDING THE PROPER USE OF THE DRIVER’S FLOOR MAT TO AVOID ANY POTENTIAL INTERFERENCE WITH THE FOOT PEDALS. THE FOLLOWING ARE POSSIBLE CAUSES OF FLOOR MAT INTERFERENCE, WHICH CAN BE AVOIDED WITH PROPER USAGE. • FLOOR MAT MOVES FORWARD DUE TO IMPROPER INSTALLATION. • INAPPROPRIATE FLOOR MAT (SUCH AS AFTERMARKET, NON-FACTORY-EQUIPPED, OR NON-GENUINE) IS USED. • FLOOR MAT IS STACKED ONE ON TOP OF ANOTHER.

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Equipment and accessories

Vehicles listed
MAZDA 626	1997, 1998, 1999, 2000, 2001, 2002
MAZDA B-SERIES TRUCK	1995, 1996, 1997, 1998, 1999, 2000, 2001, 2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009 (the catalog's model; the bulletin names a series or trim of it)
MAZDA CX-5	2013, 2014, 2015
MAZDA CX-7	2007, 2008, 2009, 2010, 2011, 2012
MAZDA CX-9	2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015
MAZDA MAZDA2	2011, 2012, 2013, 2014, 2015
MAZDA MAZDA3	2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015
MAZDA MAZDA5	2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015
MAZDA MAZDA6	2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015
MAZDA MIATA	1997 to 2005
MAZDA MILLENIA	1997, 1998, 1999, 2000, 2001, 2002
MAZDA MPV	1997, 1998, 1999, 2000, 2001, 2002, 2003, 2004, 2005, 2006
MAZDA MX-5	2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015
MAZDA PROTEGE	1997, 1998, 1999, 2000, 2001, 2002, 2003
MAZDA RX-8	2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011
MAZDA TRIBUTE	2001, 2002, 2003, 2004, 2005, 2006
MAZDA TRIBUTE	2007
MAZDA TRIBUTE	2008, 2009, 2010
MAZDA TRIBUTE HYBRID	2011 (the catalog's model; the bulletin names a series or trim of it)

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
04V282000	2004-06-10. EQUIPMENT:OTHER:LABELS
04V109000	2004-03-09. EQUIPMENT:OTHER:LABELS
02V078000	2002-03-20. EQUIPMENT:OTHER:LABELS
00V323000	2000-10-16. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
00V301000	2000-10-05. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
00V113002	2000-04-11. EQUIPMENT:OTHER:LABELS
00V113001	2000-04-11. EQUIPMENT:OTHER:LABELS
98V243000	1998-10-02. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
SA-027-24	2024-05-04. Service bulletin. Some customers may complain about infotainment center display. Peeling, spider cracks and white dots.
SA-008-24	2024-03-06. Service bulletin. Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.
SA-032-23a	2023-11-02. Service bulletin. If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be the cause of the electrical concern. Below are a few examples of unusual electrical concerns caused by aftermarket devices.
09-032-23	2023-10-05. Service bulletin. SERVICE BULLETIN 09-031/20 ISSUED ON 09/21/20 IS NO LONGER VALID. IT IS SUPERCEDED BY RECALL 6023G (“2014-2018 MAZDA3 AND 2016-2021 CX-3 - REARVIEW IMAGE MAY NOT DISPLAY PROPERLY”).
09-031-20b	2023-08-04. Service bulletin. Some vehicles may exhibit a distorted image or no image from the rear mount camera when shifted into reverse. Due to friction, the coating of camera socket terminals may wear out, creating high electrical resistance. NOTE: The icons and the messages are displayed normally.
09-031/20a	2023-08-04. Service bulletin. Be advised that TSB "09-031/20 - REAR MOUNT CAMERA IMAGE NOT CLEAR/NO IMAGE ON SCREEN" is no longer valid and has been superseded by "RECALL 6023G - 2014-2018 MAZDA3 AND 2016-2019 CX-3 - REARVIEW IMAGE MAY NOT DISPLAY PROPERLY". Use the link below to view the recall: RECALL 6023G - 2014-2018 MAZDA3 AND 2016-2019 CX-3 - REARVIEW IMAGE MAY NOT DISPLAY PROPERLY
SA-036-23	2023-07-05. Service bulletin. Interior parts made of resin have antistatic coating to prevent dust from sticking on the surfaces, and depending on the conditions of use, the antistatic components may crystallize slightly, giving an appearance of white stains on the surface. To remove the stains, wipe the stained surface with a towel soaked with water mixed with a small portion of a neutral detergent. If the white stains reappear again, simply wipe them again in the same way. NOTE: The antistatic effect does not deteriorate with this procedure.
SA-016-23	2023-04-04. Service bulletin. There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method. B. Auxiliary Key Code Cut Method
SA-001-23a	2023-02-02. Service bulletin. Some customers may complain about infotainment center display: - Ghost Touch - DTC B108E:04 may be stored (Touch screen operates by itself) - Surface Peeling - DTC B108E:04 may be stored - Spider Cracks - White dots IMPORTANT NOTE: DO NOT replace the infotainment center display assembly. Low cost repair kits are available to repair the infotainment center display screen.
SA-001-23	2023-02-02. Service bulletin. Some customers may complain about infotainment center display: - Ghost Touch - DTC B108E:04 may be stored (Touch screen operates by itself) - Surface Peeling - DTC B108E:04 may be stored - Spider Cracks - White dots IMPORTANT NOTE: DO NOT replace the infotainment center display assembly. Low cost repair kits are available to repair the infotainment center display screen.