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Service bulletin 09-014-13-2790

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10097387
Published by NHTSA2017-04-14
Manufacturer's number09-014-13-2790
Manufacturer's date2013-05-03
NHTSA componentVISIBILITY:SUN/MOON ROOF ASSEMBLY

NHTSA's summary

SOME CUSTOMERS MAY EXPERIENCE A WATER LEAK FROM THE SUNROOF AFTER WASHING THE VEHICLE WITH A HIGH-PRESSURE CAR WASH SYSTEM. HIGH PRESSURE WATER FROM THE CAR WASH MAY DRIP FROM THE DRIP RAIL AND LEAK INTO THE CABIN.

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Glass, wipers and mirrors, Sunroof

Vehicles listed
MAZDA CX-52013
MAZDA CX-92007, 2008, 2009, 2010, 2011, 2012, 2013, 2014
MAZDA MAZDA62014

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
09-040-16-32142017-02-24. Service bulletin. SOME CUSTOMERS MAY COMPLAIN THAT IN EXTREME COLD WEATHER CONDITIONS, THE SUNROOF MAY SUDDENLY OPEN BY ITSELF WHEN THE HEATER IS ON. THIS CONCERN MAY BE DUE TO A SHORT IN THE SUNROOF SWITCH (A) CAUSED FROM CONDEN-SATION GENERATED BETWEEN THE ROOF PANEL AND THE SEAL. TO ELIMINATE THIS CONCERN IN THE FUTURE, A PROTECTIVE FILM HAS BEEN INSTALLED TO THE SWITCH AND A PAD INSTALLED TO THE HARNESS.
09-040-16-32142017-02-17. Service bulletin. SOME CUSTOMERS MAY COMPLAIN THAT IN EXTREME COLD WEATHER CONDITIONS, THE SUNROOF MAY SUDDENLY OPEN BY ITSELF WHEN THE HEATER IS ON. THIS CONCERN MAY BE DUE TO A SHORT IN THE SUNROOF SWITCH (A) CAUSED FROM CONDEN-SATION GENERATED BETWEEN THE ROOF PANEL AND THE SEAL. TO ELIMINATE THIS CONCERN IN THE FUTURE, A PROTECTIVE FILM HAS BEEN INSTALLED TO THE SWITCH AND A PAD INSTALLED TO THE HARNESS.
09-014-132016-03-31. Service bulletin. SUMMARY TO BE PROVIDED ON A FUTURE DATE.