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Service bulletins for the 2020 Lincoln Aviator

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

328 on file from NHTSA, as of 2026-10-19.

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Only bulletins with component: Electrical system are shown. Show all

Bulletins, newest first
TSB 22-20782022-03-08. Service bulletin. ENGINE; ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM:12V/24V/48V BATTERY. Some 20202022 Escape/Aviator plug-in hybrid electric vehicle (PHEV) and 20212022 Corsair PHEV vehicles may exhibit a FordPass or LincolnWay App message notification indicating deep sleep mode and connectivity is temporarily unavailable while the vehicle is plugged in during high voltage battery charging. The vehicle may also exhibit an inoperative remote start feature and/or lock and unlock functionality. This may be due to the software in the telematics control unit (TCU). To correct this condition, follow the Service Procedure to reprogram the TCU.
SSM 505042022-02-23. Service bulletin. ELECTRICAL SYSTEM. Some 2020-2022 Explorer/Aviator vehicles equipped with all-wheel drive (AWD) may exhibit an illuminated stability-traction control and/or powertrain malfunction warning indicators with diagnostic trouble codes (DTCs) C00A8:11, C00A8:13, C00A6:71, C00A6:74, and C00A6:99 present in the AWD module. This may be due to a damaged wiring harness rubbing against the underbody heat shield where it routes over and into the transfer case actuator motor. Inspect the wire harness for damage and repair as necessary following the procedures in the Wiring Diagram Manual. If no damage is found, continue with normal diagnostics.
SSM 504582022-02-16. Service bulletin. STRUCTURE:BODY; UNKNOWN OR OTHER; ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:WIRING:SWITCHES/KNOBS/BUTTONS. Some 2020-2021 Explorer/Aviator/Escape/Corsair, 2021-2022 Bronco Sport, and 2022 Maverick vehicles may exhibit an inoperative driver door window control switch (windows inoperative, mirror control unresponsive, etc.). Diagnostic trouble code (DTC) B1088:87 may be present in the driver door module (DDM). This may be due to the software in the DDM. To correct the condition, reprogram the DDM with the latest software level of the Ford Diagnosis and Repair System (FDRS). After reprogramming the DDM, run the DDM configuration application and perform a window learn routine via FDRS. For claiming, use causal part 14B291 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
SSM 503882022-02-04. Service bulletin. LANE DEPARTURE: SENSING SYSTEM: CAMERA; FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA; ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM:12V/24V/48V BATTERY. Some 2020-2022 F-Super Duty/Explorer/Aviator and 2021-2022 F-150 vehicles may exhibit a Front Camera Fault, Lane Keeping Fault, and/or Collison Warning Not Available message with various diagnostic trouble codes (DTC) stored in the image processing module A (IPMA). If programming fails or Ford Diagnosis and Repair System (FDRS) states a file failed to flash after replacing the IPMA or reprogramming IPMA software, test the battery using any approved Rotunda tool including the GR-190, GRX-3590, and DCA-8000. Fully recharge or replace the battery according to results of the tool. Set the battery charger to maintain battery voltage between 12.6 and 13.6 volts during the entire programming procedure. The IPMA programming procedure may take several hours to complete due to the size of the software files required.
SSM 503752021-12-27. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); ELECTRICAL SYSTEM:SOFTWARE. Some 2016-2021 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit a condition where the navigation voice prompts are inoperative after a SYNC map update. This may be due to an incomplete installation of the SYNC map software. If possible, using the original USB that installed the update, reperform the update and verify the navigation voice prompts have returned. Multiple reboots are expected when this update is being performed. Verify the Installation Is Complete message displays in the touch screen. If the original USB is not available, go to website https://syncnavigation.com/ford/home or https://syncnavigation.com/lincoln/home to download the files once more for the affected vehicle. For further map update support, reference the FAQ section on these websites.
SSM 503612021-12-26. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL. Some 2020-2022 Explorer/Aviator vehicles may exhibit poor sound quality from the left and/or right front speaker while using Bluetooth audio. This may be due to concerns with the wiring harness or connections of connector C2383A, C202, and/or C4240B. Prior to the replacement of the affected speaker, inspect the inline connections at connectors C2383A, C202, and C4240B for damage or incorrect pin fit. If no concerns are found with the wiring harness, continue with the replacement of the affected speaker.
SSM 503482021-12-26. Service bulletin. ELECTRICAL SYSTEM. Some 2020-2022 Explorer/Aviator vehicles may exhibit an illuminated MIL with multiple diagnostic trouble codes (DTC). These DTCs may include P04F0, P008A, P0451, P0455, P0456, P0496 and/or P018C. This may be due to the wiring harness connection at connector C1198. Prior to replacement of any components, inspect the connector and wiring harness for any damage or pin fit concerns. If any damage or pin fit concerns are found, repair the connector or harness as necessary. If no damage or pin fit concerns are found, refer to normal diagnostics.
TSB 21-24112021-12-01. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. This article supersedes TSB 21-2342 to update the Issue, Action, and Service Procedure. Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator and 2021 Bronco Sport vehicles with SYNC 3 may experience various SYNC performance related concerns including but not limited to: Sirius audio not functioning properly after a key cycle with active subscription Presets not responding or indicating properly Intermittent audio echo/robotic voice heard during a Bluetooth phone call Wi-Fi connection message pop-up every key cycle Frozen unresponsive touchscreen Solid blue screen when moving forward at speeds above 16 km/h (10 mph) (2019 vehicles only) Rear parking aid camera remains on the screen at speeds below 16 km/h (10 mph) (2019 vehicles only) Inoperative infotainment applications Poor/no AppLink function Apple CarPlay not launching on connection or a black screen when connected Voice prompts that skip or have short pauses while directions are being provided
TSB 21-23422021-11-02. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator and 2021 Bronco Sport vehicles with SYNC 3 may experience various SYNC performance related concerns. To correct the condition, follow the Service Procedure to update the accessory protocol interface module (APIM) software.
SSM 501932021-10-29. Service bulletin. ELECTRICAL SYSTEM. Some 2020-2021 Aviator and 2021 Corsair hybrid vehicles may exhibit charging concerns with the Lincoln Dual-Voltage Charging Cord. Use a 110/120V non-GFI outlet and check to see if the vehicle charges properly with the 220V adapter removed. If the charging cord concern is only present when using the 220V adapter, a complete charge cord replacement may not be needed as the 220V adapter (part number VL5CZ-10B706-B) is available separately at accessories.lincoln.com or through the local Ford Authorized Distributor (FAD). Note that discoloration of the 220V adapter or dual voltage charging cord could indicate a problem with the electrical outlet that's used and should be inspected by a licensed electrician. For further diagnostic assistance, contact Webasto Charging systems, Inc. directly at 888-219-6747 or at evscs@webasto.com.
SSM 501822021-10-29. Service bulletin. ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:MODULE:ACCESSORY; UNKNOWN OR OTHER. Some 2020 Aviator vehicles built on or before 01-Aug-2019 may exhibit a symptom where the vehicle only shows 5 pages for presets instead of 6 pages. This may be due to the software in the accessory protocol interface module (APIM) SYNC module. Download and run the APIM Configuration application in the Ford Diagnostic and Repair System (FDRS) scan tool. If asked if the original module is still installed, answer NO. For claiming, use causal part 14G371 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
SSM 501702021-10-29. Service bulletin. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:SOFTWARE. Some 2020-2021 Navigator and 2020-2022 Aviator vehicles may exhibit a condition where the degrees do not appear in the SYNC screen when adjusting the climate control temperature. This may be due to the SYNC software installed in the accessory protocol interface module (APIM). Engineering is currently developing a software update that is expected in January 2022. Once the software update is available, it will be made available to customers who have enabled SYNC 3 Automatic Updates with their vehicle connected to a Wi-Fi network. Repair appointments should be scheduled for customers in February 2022 who do not receive Automatic Updates. Monitor OASIS for updates.
SSM 501632021-10-01. Service bulletin. ELECTRICAL SYSTEM. Some 2020-2021 Navigator and Aviator vehicles may exhibit a condition where the degrees do not appear in the SYNC screen when adjusting the climate control temperature. This may be due to the SYNC software installed in the accessory protocol interface module (APIM). Engineering is currently developing a software update that is expected in January 2022. Once the software update is available, it will be made available to customers who have enabled SYNC 3 Automatic Updates with their vehicle connected to a Wi-Fi network. Repair appointments should be scheduled for customers in February 2022 who do not receive Automatic Updates. Monitor OASIS for updates.
TSB 21-22972021-09-30. Service bulletin. AIR BAGS:SENSOR:SIDE IMPACT; ELECTRICAL SYSTEM. Some 2020-2021 Explorer/Aviator and 2021 Bronco vehicles may exhibit an illuminated airbag warning indicator with diagnostic trouble code (DTC) B1404:13 and/or B1407:13. This may be due to contamination and relative movement in the connection between the wiring harness and the side airbag. To correct the condition, follow the Service Procedure steps to replace the affected connector with a service pigtail and the affected side airbag.
TSB 21-22932021-09-30. Service bulletin. SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT; EQUIPMENT; ELECTRICAL SYSTEM. Some 2020-2021 Explorer/Aviator hybrid vehicles may exhibit a brake pedal pulsation or vibration when the brakes are applied. The customer may state that the anti-locking brake system (ABS) system is activating without any indicators on the instrument panel cluster (IPC). This may be due to the regenerative braking software in the ABS module. To correct the condition, follow the Service Procedure Steps to perform a coordinated flash on the powertrain control module (PCM) and ABS module.
SSM 501532021-09-28. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. Some 2020-2021 Navigator and Aviator vehicles may exhibit a condition when setting the climate control temperature where the degrees do not appear in the SYNC screen. This may be due to the SYNC software installed in the accessory protocol interface module (APIM). Engineering is currently developing a software update that is expected in January 2022. Once the software update is available, contact the customer and schedule a follow-up appointment for repair in February 2022. Monitor OASIS for updates.
SSM 501512021-09-28. Service bulletin. ELECTRICAL SYSTEM. Some 2020-2021 Explorer/Aviator Hybrids, 2021 Corsair Hybrid, 2021 F-150 PowerBoost, and 2021 Mustang Mach-E vehicles may exhibit a no-start with a Stop Safely Now warning message in the instrument panel cluster (IPC). The vehicle may have one or more of the following DTCs P0A23, P0A6F, P0A72, P0A75, P0A71, P0A74, P0A77, P0DFA, P06B1, P0A47, P1A0E set by the secondary on-board diagnostic module C (SOBDMC) or secondary on-board diagnostic module B (SOBDMB). This may be due to a drop in the 12-volt circuit. These DTCs will often occur at vehicle key-on and may be difficult to reproduce. Before replacement of the SOBDMC or SOBDMB, diagnose any low voltage DTCs (P0562, U3003) in other modules in the 12V system. If low voltage (less than 10V) is observed in these DTCs snapshot, diagnose the 12v system first. Refer to Workshop Manual (WSM), Section 418-00.
SSM 501062021-09-28. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER; ELECTRICAL SYSTEM. Some 2020-2021 Explorer/Aviator vehicles may exhibit the A/C blowing warm air with DTC P0645 present in the heating ventilation and air conditioning (HVAC) module. This may be due to spread terminal/terminal pushout in wire harness 14290 and on the corresponding pins to the body control module C (BCMC). Before replacement of the BCMC, disconnect all connectors from the BCMC and check the BCMC pins and wire terminals for damage. Refer to Workshop Manual (WSM), Section 419-10. If spread terminals or terminal pushout is present, repair as necessary. Refer to Wiring Diagram, Cell 005 for repair procedures. Reconnect all connections to the BCMC as indicated by the procedure in the Shop manual. Test the function of the A/C to ensure that it is blowing cold air.
SSM 500822021-09-28. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT; ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM; EQUIPMENT ADAPTIVE/MOBILITY. Some 2020-2021 Explorer/Aviator vehicles may exhibit an inoperative driver switchpack (windows inop, mirror control unresponsive, etc.). DTC B1088:87 may be present in the DDM. To correct the condition perform the Driver Door Module (DDM) configuration application using the Ford diagnostic scan tool. After running the configuration application, perform a window learn routine via the ford diagnostic scan tool. The condition can also be resolved by letting the vehicle enter a deep sleep cycle. Engineering is currently investigating this concern and will be releasing a service fix. Let the customer know they can continue to drive the vehicle and schedule service appointments for customers once the repair becomes available. For claiming, use causal part 14B291 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
SSM 500772021-09-28. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM; EQUIPMENT. Some 2020-2021 Corsair/Nautilus/Navigator/Aviator, 2021 Mustang Mach-E vehicles equipped with Phone-as-a-Key may exhibit Phone-as-a-Key concerns and have diagnostic trouble code(s) (DTC) U200D:15, U200E:15, U200F:15, B15**:31, B15**:49 and/or B15A5:56 stored in the remote function actuator (RFA) module. If the vehicle is exhibiting other symptoms outside of Phone-as-a-key concerns, address those first. If any of these DTCs are detected during diagnostics, clear the DTCs, reflash RFA to the latest software level and start a new Ford Diagnosis and Repair System (FDRS) session. Verify that DTCs are no longer present. If only the B15**:31, B15**:57 and/or B15A5:56 DTC(s) returns in the RFA after a self test, follow normal Workshop Manual (WSM) diagnostics, Section 419-01C.
SSM 500672021-09-04. Service bulletin. ELECTRICAL SYSTEM. Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid to stick. Before attempting any component diagnosis or replacement of the VCT solenoid, refer to Powertrain Control and Emissions Diagnosis (PC/ED) pinpoint test HK12 to cycle the affected VCT solenoid 10 times to attempt to clear the debris. For claiming, use causal part 6M280 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
SSM 500482021-09-04. Service bulletin. ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY THERMAL:MANAGEMENT:SOFTWARE. Some 2020-2021 Corsair/Aviator/Navigator vehicles may have diagnostic trouble code (DTC) U3000:49 DTC stored in the remote function actuator (RFA) module preventing paring-connecting any phone as a key to the vehicle. If this DTC is detected during pre-delivery inspection (PDI) or while diagnosing phone as a key pare/connection issue, remove the RFA fuse or disconnect the battery terminals for minimum of 5 minutes then reinstall. Start a new FDRS session and verify that U3000:49 is no longer present. Ensure that phone as a key is enabled and a phone can be paired to the vehicle. If the concern is still present, follow normal diagnostics procedures in Workshop Manual (WSM), Section 419-01C.
SSM 500452021-09-04. Service bulletin. ELECTRICAL SYSTEM. Some 2018-2021 Ford/Lincoln vehicles equipped with a wireless charging pad may exhibit an inoperative charging pad, slow charging, a notification that the phone has been mispositioned on the charging pad and/or the phone charging icon in the center screen is not showing. This may be due to the customer's phone if they are using an iPhone 12. Vehicles equipped with a wireless charging pad are designed to charge best with phones that follow the Qi standard. The iPhone 12 hardware currently does not follow the Qi standard for wireless charging. This may make it difficult for Ford and Lincoln vehicles to wirelessly charge this specific phone. The phone can still be charged using the USB cable if the vehicle experiences the above symptoms. If the customer is using an iPhone 12, verify the wireless charging pad works with a Qi certified phone prior to any part replacements.
SSM 500392021-09-04. Service bulletin. ELECTRICAL SYSTEM. Some 2016-2021 Ford or Lincoln vehicles equipped with SYNC 3 or SYNC 4 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. This is considered normal due to the power saving features enabled while in transport mode. It is beneficial for battery life to keep the vehicle in transport mode until the vehicle is prepped for sale. To prevent a SYNC system lockup during transport mode deactivation, follow the Workshop Manual (WSM) procedure exactly allowing time for the SYNC system to complete its tasks such as fully booting up or powering down and shutting off before moving to the next step of the procedure. If the vehicle exhibits a blank screen or SYNC symptoms after transport mode deactivation, refer to WSM, Section 415-00 for normal diagnosis. The SYNC version can be confirmed via OASIS.
TSB 21-22762021-09-02. Service bulletin. ELECTRICAL SYSTEM. Some 2020-2021 Explorer/Aviator vehicles may exhibit an AutoHold System Fault message displayed in the IPC message center on vehicle start-up with no diagnostic trouble codes (DTCs) stored in the anti-lock brake system (ABS) module. This may be due to the software in the ABS module. To correct the condition, follow the Service Procedure steps to reprogram the powertrain control module (PCM) and/or ABS module using the latest software level of the appropriate Ford diagnostic scan tool.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.