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Service bulletins for the 2013 Jeep Grand Cherokee

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

291 on file from NHTSA, as of 2026-10-19.

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Only bulletins with component: Suspension are shown. Show all

Bulletins, newest first
9100897Rev12026-09-17. Service bulletin. SUSPENSION. Qudra Lift Reman Compressor Excessive Repairs on Quadra Lift Reman Compressors Part Numbers: 68041137AF / R8572790AA / 68087233AA / 52124932AE / 52124934AE / 68064343AC Purpose The Star Parts Catalog has been updated to support component-level repair of the Quadra-Lift air suspension system. Replace only the component confirmed failed through diagnostics. Avoid replacing the complete assembly when an individual service component can correct the concern. Available Service Components Part Number Description R8572790AA Air Suspension Compressor 68087233AA Air Suspension Valve Block 52124932AE Front Air Suspension Hose Assembly 52124934AE Rear Air Suspension Hose Assembly 68064343AC Air Suspension Reservoir 68087240AA Temperature Sensor 68041137AF Compressor Assembly Diagnostic Decision Tree Customer Complaint: Service Air Suspension Message / Sagging / Unable to Adjust Ride Height / Compressor Running Continuously. Step 1: Retrieve and record all DTCs. C15D9 (Low Air Mass): Perform air mass test, complete system fill, leak-down test, and leak source identification before compressor replacement. C15A1 (Unable to Obtain Desired Ride Height): Verify ride height, perform leak-down test, inspect valve block, air lines, and air springs. C1562-98 (Over Temperature): Inspect for excessive compressor run time, leaks, low air mass, and restrictions before condemning the compressor. If a leak is found, repair the leak and verify operation before replacing the compressor. If no leak is found, perform compressor functional evaluation. If moisture is in the lines and valve block, then evacuate or replace lines. Only replace the compressor when a defect is verified (internal leak, failed solenoid, weak output, seized motor, failed functional test, or electrical failure). Service Component Selection Guide Verified Root Cause Recommended Repair Compressor Internal Failure Replace Compressor Valve Block Failure Replace Valve Block Air Line Leak Replace Air Line Air Spring Leak Replace Air Spring Temperature Sensor Failure Replace Temperature Sensor Technician Reminder Replace only the component confirmed failed through diagnostics. In many cases, compressor replacement is not required when the root cause is an air leak, valve block issue, airline concern, or sensor fault.
91008972026-09-10. Service bulletin. SUSPENSION. Qudra Lift Reman Compressor Excessive Repairs on Quadra Lift Reman Compressors Part Numbers: 68041137AF / R8572790AA / 68087233AA / 52124932AE / 52124934AE / 68064343AC Purpose The Star Parts Catalog has been updated to support component-level repair of the Quadra-Lift air suspension system. Replace only the component confirmed failed through diagnostics. Avoid replacing the complete assembly when an individual service component can correct the concern. Available Service Components Part Number Description R8572790AA Air Suspension Compressor 68087233AA Air Suspension Valve Block 52124932AE Front Air Suspension Hose Assembly 52124934AE Rear Air Suspension Hose Assembly 68064343AC Air Suspension Temperature Sensor 68041137AF Service Components Reference Diagnostic Decision Tree Customer Complaint: Service Air Suspension Message / Sagging / Unable to Adjust Ride Height / Compressor Running Continuously. Step 1: Retrieve and record all DTCs. C15D9 (Low Air Mass): Perform air mass test, complete system fill, leak-down test, and leak source identification before compressor replacement. C15A1 (Unable to Obtain Desired Ride Height): Verify ride height, perform leak-down test, inspect valve block, air lines, and air springs. C1562-98 (Over Temperature): Inspect for excessive compressor run time, leaks, low air mass, and restrictions before condemning the compressor. If a leak is found, repair the leak and verify operation before replacing the compressor. If no leak is found, perform compressor functional evaluation. If moisture is in the lines and valve block, then evacuate or replace lines. Only replace the compressor when a defect is verified (internal leak, failed solenoid, weak output, seized motor, failed functional test, or electrical failure). Service Component Selection Guide Verified Root Cause Recommended Repair Compressor Internal Failure Replace Compressor Valve Block Failure Replace Valve Block Air Line Leak Replace Air Line Air Spring Leak Replace Air Spring Temperature Sensor Failure Replace Temperature Sensor Technician Reminder Replace only the component confirmed failed through diagnostics. In many cases, compressor replacement is not required when the root cause is an air leak, valve block issue, airline concern, or sensor fault.
91002292023-10-30. Service bulletin. SUSPENSION. LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
02004142023-02-21. Service bulletin. SUSPENSION. This bulletin involves an alignment specification change for camber.
S1117000002RevA2022-09-26. Service bulletin. ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC); SUSPENSION. Air Suspension System Diagnosis
S1723000007RevF2022-09-26. Service bulletin. SUSPENSION; ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC). Air Suspension Inoperative And Or Compressor Freeze Up Or Sticking In Cold Weather.
02-003-142022-08-29. Service bulletin. SUSPENSION. Vehicle Leads or Drifts To The Right This bulletin involves an alignment specification change for camber. Customer may describe a lead or drift to the right condition at steady state speeds at 35 MPH and above.
02-004-142022-08-22. Service bulletin. SUSPENSION. Vehicle Leads or Drifts To The Left - Right Hand Drive (RHD) This bulletin involves an alignment specification change for camber. Customer may describe a lead or drift to the left condition at steady state speeds of 56 KPH (35 MPH) and above.
02-003-142022-08-22. Service bulletin. SUSPENSION; SUSPENSION:FRONT. Vehicle Leads or Drifts To The Right This bulletin involves an alignment specification change for camber. Customer may describe a lead or drift to the right condition at steady state speeds at 35 MPH and above.
17-002-142022-08-15. Service bulletin. SUSPENSION. Rear Shock Absorber Low Speed Rattle Chuckle Noise This bulletin involves replacing both rear shock upper mounts. The rear shocks may produce a rattle chuckle noise while driving over bumps at low speed. The noise is more prevalent at higher shock temperatures.
08-053-122022-07-25. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; PARKING BRAKE; SUSPENSION. Flash: RHR, RHW Or RHP Radio Software Enhancements This bulletin involves upgrading the software on the RHR, RHW or RHP Radio. The customer may experience one or more of the following conditions. Erratic alternate frequency switching (International only). Bluetooth phone muting during European traffic announcement (International only). Lost channel presets, home addresses, address book entries & Travel Link favorites. Not able to change default country and state then route. Unable to load .jpeg files onto hard drive to display on touch screen. Vehicle with Start/Stop feature, the screen will go black when the engine turns off at a stop. (International only). Incomplete Travel Link temperature displayed when the temperature is over 100F. Example, if the temperature is 107F the screen will display 07. (Domestic U.S. only). Cancel key inoperative after pressing the international button. iPhone4 dial not possible after second call. Missing Travel Link buttons from SAT menu (Domestic U.S. only). Devices button disabled in VES menu. Unable to route to a recent route after a map update. Remove Travel Link disclaimer popup (Domestic U.S. only). Duplicate phone numbers in popup after pressing the international button. During active call and on hold, DIAL button should be displayed (not ?TONE? button). International button not visible. Point of interest (POI) Search enhancements. When video in remote DVD player is stopped devices button wrongly labeled as DVD. Access Travel Link immediately after radio no update when staying on TL screen. iPod, track selection enhancements.
17-004-132022-07-25. Service bulletin. SUSPENSION:REAR:SPRINGS:AIR SUSPENSION SYSTEM; ENGINE AND ENGINE COOLING; EQUIPMENT; ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC). Cleaning Of Rear Air Suspension At Every Engine Oil Change This bulletin involves cleaning the left and right side rear air spring bellows and piston area at the lower control arm pocket in the rear of the vehicle. Rear suspension air springs may become damaged due to abrasion from road debris or the air spring can become punctured due to ice/snow build-up at bottom of piston at lower control arm.
17-005-132022-07-18. Service bulletin. EQUIPMENT:MECHANICAL:INTEGRATED JACK/LEVELER/STABILIZER; SUSPENSION:FRONT:SHOCK ABSORBER; SUSPENSION:REAR:SHOCK ABSORBER. This bulletin involves verifying and if necessary replacing the right and left rear shock absorbers. Rattle and/or clunk noise from the rear of the vehicle equipped with load leveling suspension.
S1723000007 Rev.2021-04-26. Service bulletin. SUSPENSION. Air Suspension Inoperative And Or Compressor Freeze Up Or Sticking In Cold Weather.
17-005-132021-03-15. Service bulletin. SUSPENSION; EQUIPMENT. This bulletin involves verifying and if necessary replacing the right and left rear shock absorbers. Rattle and/or clunk noise from the rear of the vehicle equipped with load leveling suspension.
S17230000072020-06-22. Service bulletin. SUSPENSION. Air Suspension Inoperative And Or Compressor Freeze Up Or Sticking In Cold Weather.
90040222020-01-21. Service bulletin. SUSPENSION. Air Suspension Components Star Parts Catalog has been updated to show individual service parts for the compressor assembly. This will allow service technicians to repair the root cause without over repairing the system. Replace only the part deemed failed by the diagnostics performed. Individual parts include: - Compressor - Valve block - Individual hoses - Temp sensor - Shield - Air line clips NOTE: in most situations when a new compressor is needed, the compressor as a separate part is the correct repair, and the assembly would not be required.
17-002-142018-06-18. Service bulletin. SUSPENSION:REAR:SHOCK ABSORBER. Rear Shock Absorber Low Speed Rattle Chuckle Noise This bulletin involves replacing both rear shock upper mounts. The rear shocks may produce a rattle chuckle noise while driving over bumps at low speed. The noise is more prevalent at higher shock temperatures.
02-004-14 REV. B2018-06-11. Service bulletin. SUSPENSION. Vehicle Leads or Drifts To The Left - Right Hand Drive (RHD) This bulletin involves an alignment specification change for camber. Customer may describe a lead or drift to the left condition at steady state speeds of 56 KPH (35 MPH) and above.
02-003-142018-06-11. Service bulletin. SUSPENSION. Vehicle Leads or Drifts To The Right This bulletin involves an alignment specification change for camber. Customer may describe a lead or drift to the right condition at steady state speeds at 35 MPH and above.
90028772018-05-14. Service bulletin. SUSPENSION:REAR. 52124768A$ - Bearing Assy - Rear For any noise related issue, before replacing this part please review and follow the updated "Hub & Bearing Noise Diagnostic Procedure", found in STAR News #75 and in Service Manual. See DealerCONNECT>TechCONNECT>Service Info>Rear Susp>Hub and Bearing>Diagnosis and Testing>Diagnosis and Testing - Hub and Bearing - Noise.
17-004-132018-05-14. Service bulletin. SUSPENSION:REAR:SPRINGS:AIR SUSPENSION SYSTEM; EQUIPMENT. Cleaning Of Rear Air Suspension At Every Engine Oil Change This bulletin involves cleaning the left and right side rear air spring bellows and piston area at the lower control arm pocket in the rear of the vehicle. Rear suspension air springs may become damaged due to abrasion from road debris or the air spring can become punctured due to ice/snow build-up at bottom of piston at lower control arm.
90028772018-02-21. Service bulletin. SUSPENSION:FRONT:HUB. 52124768A$ - Bearing Assy - Rear For any noise related issue, before replacing this part please review and follow the updated "Hub & Bearing Noise Diagnostic Procedure", found in STAR News #75 and in Service Manual. See DealerCONNECT>TechCONNECT>Service Info>Rear Susp>Hub and Bearing>Diagnosis and Testing>Diagnosis and Testing - Hub and Bearing - Noise.
17-004-132018-02-21. Service bulletin. SUSPENSION; ENGINE AND ENGINE COOLING; EQUIPMENT. Cleaning Of Rear Air Suspension At Every Engine Oil Change This bulletin involves cleaning the left and right side rear air spring bellows and piston area at the lower control arm pocket in the rear of the vehicle. Rear suspension air springs may become damaged due to abrasion from road debris or the air spring can become punctured due to ice/snow build-up at bottom of piston at lower control arm.
17-004-132016-06-02. Service bulletin. SUSPENSION:REAR. SUMMARY TO BE PROVIDED ON A FUTURE DATE.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.