Service bulletin 17-002-14
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10141211 |
| Published by NHTSA | 2018-06-18 |
| Manufacturer's number | 17-002-14 |
| Manufacturer's date | 2014-07-01 |
| NHTSA component | SUSPENSION:REAR:SHOCK ABSORBER |
NHTSA's summary
Rear Shock Absorber Low Speed Rattle Chuckle Noise This bulletin involves replacing both rear shock upper mounts. The rear shocks may produce a rattle chuckle noise while driving over bumps at low speed. The noise is more prevalent at higher shock temperatures.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Suspension, Shocks and struts
| DODGE DURANGO | 2014 |
|---|---|
| JEEP GRAND CHEROKEE | 2011, 2012, 2013, 2014 |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 17-005-13 | 2022-07-18. Service bulletin. This bulletin involves verifying and if necessary replacing the right and left rear shock absorbers. Rattle and/or clunk noise from the rear of the vehicle equipped with load leveling suspension. |
|---|---|
| 17-005-13 | 2016-04-26. Service bulletin. SUMMARY TO BE PROVIDED ON A FUTURE DATE. |
| 17-002-14 | 2016-04-26. Service bulletin. SUMMARY TO BE PROVIDED ON A FUTURE DATE. |