WenmarOpen by Wenmar Pro

Service bulletin 17-005-13

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10062983
Published by NHTSA2016-04-26
Manufacturer's number17-005-13
Manufacturer's date2013-04-03
NHTSA componentSUSPENSION:REAR:SHOCK ABSORBER

NHTSA's summary

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Suspension, Shocks and struts

Vehicles listed
DODGE DURANGO2011, 2012, 2013
JEEP GRAND CHEROKEE2011, 2012, 2013

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
17-005-132022-07-18. Service bulletin. This bulletin involves verifying and if necessary replacing the right and left rear shock absorbers. Rattle and/or clunk noise from the rear of the vehicle equipped with load leveling suspension.
17-002-142018-06-18. Service bulletin. Rear Shock Absorber Low Speed Rattle Chuckle Noise This bulletin involves replacing both rear shock upper mounts. The rear shocks may produce a rattle chuckle noise while driving over bumps at low speed. The noise is more prevalent at higher shock temperatures.
17-007-142016-04-26. Service bulletin. SUMMARY TO BE PROVIDED ON A FUTURE DATE.
17-002-142016-04-26. Service bulletin. SUMMARY TO BE PROVIDED ON A FUTURE DATE.