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Service bulletin 17-005-13

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10215809
Published by NHTSA2022-07-18
Manufacturer's number17-005-13
Manufacturer's date2013-04-03
NHTSA componentEQUIPMENT:MECHANICAL:INTEGRATED JACK/LEVELER/STABILIZER; SUSPENSION:FRONT:SHOCK ABSORBER; SUSPENSION:REAR:SHOCK ABSORBER

NHTSA's summary

This bulletin involves verifying and if necessary replacing the right and left rear shock absorbers. Rattle and/or clunk noise from the rear of the vehicle equipped with load leveling suspension.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories, Suspension, Shocks and struts

Vehicles listed
JEEP GRAND CHEROKEE2011, 2012, 2013

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
17-002-142018-06-18. Service bulletin. Rear Shock Absorber Low Speed Rattle Chuckle Noise This bulletin involves replacing both rear shock upper mounts. The rear shocks may produce a rattle chuckle noise while driving over bumps at low speed. The noise is more prevalent at higher shock temperatures.
17-005-132016-04-26. Service bulletin. SUMMARY TO BE PROVIDED ON A FUTURE DATE.
17-002-142016-04-26. Service bulletin. SUMMARY TO BE PROVIDED ON A FUTURE DATE.