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Service bulletin 9100229

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10244356
Published by NHTSA2023-10-30
Manufacturer's number9100229
Manufacturer's date2023-09-20
NHTSA componentSUSPENSION

NHTSA's summary

LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Suspension

Vehicles listed
ALFA ROMEO 4C2014, 2015, 2016, 2017, 2018, 2019, 2020
ALFA ROMEO GIULIA2017 to 2024
ALFA ROMEO STELVIO2017
ALFA ROMEO STELVIO2018, 2019, 2020, 2021, 2022, 2023, 2024
ALFA ROMEO TONALE2023
ALFA ROMEO TONALE PHEV2024 (the catalog's model; the bulletin names a series or trim of it)
CHRYSLER 2002012, 2013, 2014, 2015, 2016, 2017
CHRYSLER 2002018
CHRYSLER 3002012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023
CHRYSLER 300 AWD2020, 2021 (the catalog's model; the bulletin names a series or trim of it)
CHRYSLER 300C2012, 2013, 2014, 2015, 2016, 2017 (the catalog's model; the bulletin names a series or trim of it)
CHRYSLER GRAND VOYAGER2012 to 2013
CHRYSLER GRAND VOYAGER2015 to 2016
CHRYSLER PACIFICA2016
CHRYSLER PACIFICA2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024
CHRYSLER PACIFICA PLUG-IN HYBRID2017, 2018, 2019, 2020, 2021, 2022 (the catalog's model; the bulletin names a series or trim of it)
CHRYSLER SEBRING2012 to 2013
CHRYSLER TOWN AND COUNTRY2012, 2013, 2014, 2015, 2016
CHRYSLER TOWN AND COUNTRY2017 to 2018
CHRYSLER VOYAGER2012 to 2013
CHRYSLER VOYAGER2020, 2021, 2022, 2023, 2024
DODGE AVENGER2012, 2013, 2014
DODGE AVENGER2015 to 2016
DODGE CALIBER2012
DODGE CARAVAN2012 to 2020
DODGE CARGO VAN2012
DODGE CHALLENGER2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023
DODGE CHARGER2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023
DODGE CHARGER POLICE2012, 2013, 2014 (the catalog's model; the bulletin names a series or trim of it)
DODGE DART2013, 2014, 2015, 2016
DODGE DURANGO2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023
DODGE DURANGO12023 (the catalog's model; the bulletin names a series or trim of it)
DODGE GRAND CARAVAN2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020
DODGE GRAND CARAVAN2024
DODGE HORNET2023, 2024
DODGE JOURNEY2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022
DODGE NITRO2012
DODGE RAM 15002012 (the catalog's model; the bulletin names a series or trim of it)
DODGE RAM 25002012 (the catalog's model; the bulletin names a series or trim of it)
DODGE RAM 35002012 (the catalog's model; the bulletin names a series or trim of it)
DODGE RAM 45002012 (the catalog's model; the bulletin names a series or trim of it)
DODGE RAM 55002012 (the catalog's model; the bulletin names a series or trim of it)
DODGE VIPER2013, 2014, 2015
DODGE VIPER COUPE2016, 2017 (the catalog's model; the bulletin names a series or trim of it)
FIAT 124 SPIDER2017, 2018, 2019, 2020
FIAT 5002012, 2013, 2014, 2015, 2016, 2017, 2018, 2019
FIAT 5002020
FIAT 500E2013, 2014, 2015, 2016, 2017 (the catalog's model; the bulletin names a series or trim of it)
FIAT 500L2014, 2015, 2016
FIAT 500X2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023
FIAT SPIDER2017 to 2019
JEEP CHEROKEE2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023
JEEP CHEROKEE2024
JEEP COMMANDER2022 to 2024
JEEP COMPASS2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024
JEEP GLADIATOR2019
JEEP GLADIATOR2020, 2021, 2022, 2023, 2024
JEEP GRAND CHEROKEE2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024
JEEP GRAND WAGONEER2021
JEEP GRAND WAGONEER2022, 2023, 2024
JEEP LIBERTY2012
JEEP PATRIOT2012, 2013, 2014, 2015, 2016, 2017, 2018
JEEP RENEGADE2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023
JEEP RENEGADE2024
JEEP WAGONEER2022, 2023, 2024
JEEP WRANGLER2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024
JEEP WRANGLER 4XE2021 (the catalog's model; the bulletin names a series or trim of it)
RAM 15002013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024
RAM 25002013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024
RAM 35002013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024
RAM 45002013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024
RAM 55002013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024
RAM C/V TRADESMAN2013 to 2016
RAM PROMASTER2014 to 2023
RAM PROMASTER 15002021
RAM PROMASTER 15002023
RAM PROMASTER 25002020
RAM PROMASTER 25002023
RAM PROMASTER 35002023
RAM PROMASTER CITY2015, 2016, 2017, 2018, 2019, 2020, 2021
SRT VIPER2013 to 2016
redundant -DODGE RAM 15002012

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20264182026-09-01. Suspension
26V5620002026-09-01. SUSPENSION:REAR:SPRINGS:COIL SPRINGS
20260372026-01-29. Suspension
26V0510002026-01-29. SUSPENSION:REAR:SPRINGS:COIL SPRINGS
20241162024-02-22. Suspension
24V1320002024-02-22. SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT; STEERING:LINKAGES:KNUCKLE:SPINDLE:ARM
20233362023-06-08. Suspension
23V4130002023-06-08. SUSPENSION:REAR:SPRINGS:COIL SPRINGS
21V0160002021-01-20. SERVICE BRAKES; SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS; SUSPENSION:REAR
20V6570002020-10-27. SUSPENSION:FRONT:CONTROL ARM:LOWER ARM

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
9100897Rev12026-09-17. Service bulletin. Qudra Lift Reman Compressor Excessive Repairs on Quadra Lift Reman Compressors Part Numbers: 68041137AF / R8572790AA / 68087233AA / 52124932AE / 52124934AE / 68064343AC Purpose The Star Parts Catalog has been updated to support component-level repair of the Quadra-Lift air suspension system. Replace only the component confirmed failed through diagnostics. Avoid replacing the complete assembly when an individual service component can correct the concern. Available Service Components Part Number Description R8572790AA Air Suspension Compressor 68087233AA Air Suspension Valve Block 52124932AE Front Air Suspension Hose Assembly 52124934AE Rear Air Suspension Hose Assembly 68064343AC Air Suspension Reservoir 68087240AA Temperature Sensor 68041137AF Compressor Assembly Diagnostic Decision Tree Customer Complaint: Service Air Suspension Message / Sagging / Unable to Adjust Ride Height / Compressor Running Continuously. Step 1: Retrieve and record all DTCs. C15D9 (Low Air Mass): Perform air mass test, complete system fill, leak-down test, and leak source identification before compressor replacement. C15A1 (Unable to Obtain Desired Ride Height): Verify ride height, perform leak-down test, inspect valve block, air lines, and air springs. C1562-98 (Over Temperature): Inspect for excessive compressor run time, leaks, low air mass, and restrictions before condemning the compressor. If a leak is found, repair the leak and verify operation before replacing the compressor. If no leak is found, perform compressor functional evaluation. If moisture is in the lines and valve block, then evacuate or replace lines. Only replace the compressor when a defect is verified (internal leak, failed solenoid, weak output, seized motor, failed functional test, or electrical failure). Service Component Selection Guide Verified Root Cause Recommended Repair Compressor Internal Failure Replace Compressor Valve Block Failure Replace Valve Block Air Line Leak Replace Air Line Air Spring Leak Replace Air Spring Temperature Sensor Failure Replace Temperature Sensor Technician Reminder Replace only the component confirmed failed through diagnostics. In many cases, compressor replacement is not required when the root cause is an air leak, valve block issue, airline concern, or sensor fault.
91008972026-09-10. Service bulletin. Qudra Lift Reman Compressor Excessive Repairs on Quadra Lift Reman Compressors Part Numbers: 68041137AF / R8572790AA / 68087233AA / 52124932AE / 52124934AE / 68064343AC Purpose The Star Parts Catalog has been updated to support component-level repair of the Quadra-Lift air suspension system. Replace only the component confirmed failed through diagnostics. Avoid replacing the complete assembly when an individual service component can correct the concern. Available Service Components Part Number Description R8572790AA Air Suspension Compressor 68087233AA Air Suspension Valve Block 52124932AE Front Air Suspension Hose Assembly 52124934AE Rear Air Suspension Hose Assembly 68064343AC Air Suspension Temperature Sensor 68041137AF Service Components Reference Diagnostic Decision Tree Customer Complaint: Service Air Suspension Message / Sagging / Unable to Adjust Ride Height / Compressor Running Continuously. Step 1: Retrieve and record all DTCs. C15D9 (Low Air Mass): Perform air mass test, complete system fill, leak-down test, and leak source identification before compressor replacement. C15A1 (Unable to Obtain Desired Ride Height): Verify ride height, perform leak-down test, inspect valve block, air lines, and air springs. C1562-98 (Over Temperature): Inspect for excessive compressor run time, leaks, low air mass, and restrictions before condemning the compressor. If a leak is found, repair the leak and verify operation before replacing the compressor. If no leak is found, perform compressor functional evaluation. If moisture is in the lines and valve block, then evacuate or replace lines. Only replace the compressor when a defect is verified (internal leak, failed solenoid, weak output, seized motor, failed functional test, or electrical failure). Service Component Selection Guide Verified Root Cause Recommended Repair Compressor Internal Failure Replace Compressor Valve Block Failure Replace Valve Block Air Line Leak Replace Air Line Air Spring Leak Replace Air Spring Temperature Sensor Failure Replace Temperature Sensor Technician Reminder Replace only the component confirmed failed through diagnostics. In many cases, compressor replacement is not required when the root cause is an air leak, valve block issue, airline concern, or sensor fault.
S2102000004 REV.D2026-07-02. Service bulletin. WL Front Control Arm Bushing - Handling Link Has Loose Rubber Appearance
9100811 Rev 42026-07-02. Service bulletin. Clunking when going over bumps, potholes, or turns. During diagnosis dealers may find rubber separating from the bushing on the handling link (SOL S2102000004 Rev C. for reference). This is normal and most likely is not attributed to the noise. Please follow normal diagnosis and ensure all tie-rod and ball joints are properly torqued and if worn, replace. If diagnosis leads to lower control arm replacement, the tension link(s) should be replaced first then test driven to ensure noise has disappeared before any handling link replacements.
S2503000001 REV.A2026-06-18. Service bulletin. Service 4WD Message, With Any Combination Of The Following Front Axle Disconnect (FAD) Diagnostic Trouble Codes
9100811Rev32026-06-03. Service bulletin. ***68375577A$ is not showing the correct verbiage please update and correct*** Clunking when going over bumps, potholes, or turns. During diagnosis dealers may find rubber separating from the bushing on the handling link (SOL S2102000004 Rev C. for reference). This is normal and most likely is not attributed to the noise. Please follow normal diagnosis and ensure all tie-rod and ball joints are properly torqued and if worn, replace. If diagnosis leads to lower control arm replacement, the tension link(s) should be replaced first then test driven to ensure noise has disappeared before any handling link replacements.
9100811 REV12026-05-28. Service bulletin. Clunking when going over bumps, potholes, or turns. During diagnosis dealers may find rubber separating from the bushing on the handling link (SOL S2102000004 Rev C. for reference). This is normal and most likely is not attributed to the noise. Please follow normal diagnosis and ensure all tie-rod and ball joints are properly torqued and if worn, replace. If diagnosis leads to lower control arm replacement, the tension link(s) should be replaced first then test driven to ensure noise has disappeared before any handling link replacements.
91008112026-05-20. Service bulletin. Clunking when going over bumps, potholes, or turns. During diagnosis dealers may find rubber separating from the bushing on the tension link. This is normal and most likely is not attributed to the noise. Please follow normal diagnosis and ensure all tie-rod and ball joints are properly torqued and if worn, replace. If diagnosis leads to lower control arm replacement, the tension link(s) should be replaced first then test driven to ensure noise has disappeared before any handling link replacements.
S2102000004 REV.C2026-04-29. Service bulletin. WL Front Control Arm Bushing - Handling Link Has Loose
9100446 Rev 52026-04-29. Service bulletin. BSR from the front suspension. Investigate the disconnecting stabilizer bar for a broken or cacked weld on the upper mount (anti rotation bracket). Instead of the replacing the whole stabilizer bar use Kit #PN#68730602AB. Refer to SOL #S2502000002 for additional information.