NHTSA recall 20V657000
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | NHTSA (United States) |
|---|---|
| Campaign number | 20V657000 |
| Manufacturer's number | W81 |
| Manufacturer | Chrysler (FCA US LLC) |
| Reported | 2020-10-27 |
| Owners notified | 2020-10-30 |
| Component | SUSPENSION:FRONT:CONTROL ARM:LOWER ARM |
| Units potentially affected | 698 |
| Part numbers | 68439684AA, 68439685AA |
| Report | Annual report 3, for 2024 quarter 4 to 2025 quarter 3 |
|---|---|
| Filed with NHTSA | 2025-10-24 |
| Vehicles in the campaign | 698 |
| Reported remedied | 698 (100%) |
| Reported unreachable | 0 |
| Reported removed | 0 |
These are the manufacturer's totals for the whole campaign at the end of 2025 quarter 3, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.
What is wrong
Chrysler (FCA US LLC) is recalling certain 2021 Jeep Cherokee Latitude and Jeep Cherokee Limited vehicles. One or both of the front lower control arms may fracture while driving.
What can happen
A front lower control arm fracture while driving may result in a loss of steering control, increasing the risk of a crash without prior warning.
The remedy
Chrysler will notify owners, and dealers will inspect the front lower control arms and replace them as necessary, free of charge. The recall began November 6, 2020. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is W81. Note: Owners are advised to not drive their vehicles until they have been inspected and repaired if needed.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
| 2021 JEEP CHEROKEE |
|---|
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.
Bulletins for the same vehicles and component
| 69484 | 2020-11-30. Service bulletin. Safety Recall W81 2021 Jeep Cherokee Front Lower Control Arm |
|---|
A bulletin is the manufacturer's note to its dealers. It is not part of this recall.