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NHTSA recall 20V657000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

Campaign
Published byNHTSA (United States)
Campaign number20V657000
Manufacturer's numberW81
ManufacturerChrysler (FCA US LLC)
Reported2020-10-27
Owners notified2020-10-30
ComponentSUSPENSION:FRONT:CONTROL ARM:LOWER ARM
Units potentially affected698
Part numbers68439684AA, 68439685AA
Remedy progress the manufacturer reported
ReportAnnual report 3, for 2024 quarter 4 to 2025 quarter 3
Filed with NHTSA2025-10-24
Vehicles in the campaign698
Reported remedied698 (100%)
Reported unreachable0
Reported removed0

These are the manufacturer's totals for the whole campaign at the end of 2025 quarter 3, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.

What is wrong

Chrysler (FCA US LLC) is recalling certain 2021 Jeep Cherokee Latitude and Jeep Cherokee Limited vehicles. One or both of the front lower control arms may fracture while driving.

What can happen

A front lower control arm fracture while driving may result in a loss of steering control, increasing the risk of a crash without prior warning.

The remedy

Chrysler will notify owners, and dealers will inspect the front lower control arms and replace them as necessary, free of charge. The recall began November 6, 2020. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is W81. Note: Owners are advised to not drive their vehicles until they have been inspected and repaired if needed.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles this campaign lists
2021 JEEP CHEROKEE

A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.

Bulletins for the same vehicles and component

Bulletins for the same vehicles and component
694842020-11-30. Service bulletin. Safety Recall W81 2021 Jeep Cherokee Front Lower Control Arm

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

Check one vehicle officially