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Service bulletin 17-004-13

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10128979
Published by NHTSA2018-02-21
Manufacturer's number17-004-13
Manufacturer's date2013-03-01
NHTSA componentSUSPENSION; ENGINE AND ENGINE COOLING; EQUIPMENT

NHTSA's summary

Cleaning Of Rear Air Suspension At Every Engine Oil Change This bulletin involves cleaning the left and right side rear air spring bellows and piston area at the lower control arm pocket in the rear of the vehicle. Rear suspension air springs may become damaged due to abrasion from road debris or the air spring can become punctured due to ice/snow build-up at bottom of piston at lower control arm.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Engine, Equipment and accessories, Suspension

Vehicles listed
JEEP GRAND CHEROKEE2011, 2012, 2013, 2014

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20233382023-06-08. Engine
23V4110002023-06-08. ENGINE AND ENGINE COOLING
20205442020-11-12. Engine
20V6990002020-11-12. ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
20203712020-08-13. Engine
20V4750002020-08-13. ENGINE AND ENGINE COOLING:ENGINE:DIESEL
20182692018-05-17. Engine
15V4610002015-07-23. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
20142072014-06-04. Accessories
11V4870002011-09-29. ENGINE AND ENGINE COOLING

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
9100897Rev12026-09-17. Service bulletin. Qudra Lift Reman Compressor Excessive Repairs on Quadra Lift Reman Compressors Part Numbers: 68041137AF / R8572790AA / 68087233AA / 52124932AE / 52124934AE / 68064343AC Purpose The Star Parts Catalog has been updated to support component-level repair of the Quadra-Lift air suspension system. Replace only the component confirmed failed through diagnostics. Avoid replacing the complete assembly when an individual service component can correct the concern. Available Service Components Part Number Description R8572790AA Air Suspension Compressor 68087233AA Air Suspension Valve Block 52124932AE Front Air Suspension Hose Assembly 52124934AE Rear Air Suspension Hose Assembly 68064343AC Air Suspension Reservoir 68087240AA Temperature Sensor 68041137AF Compressor Assembly Diagnostic Decision Tree Customer Complaint: Service Air Suspension Message / Sagging / Unable to Adjust Ride Height / Compressor Running Continuously. Step 1: Retrieve and record all DTCs. C15D9 (Low Air Mass): Perform air mass test, complete system fill, leak-down test, and leak source identification before compressor replacement. C15A1 (Unable to Obtain Desired Ride Height): Verify ride height, perform leak-down test, inspect valve block, air lines, and air springs. C1562-98 (Over Temperature): Inspect for excessive compressor run time, leaks, low air mass, and restrictions before condemning the compressor. If a leak is found, repair the leak and verify operation before replacing the compressor. If no leak is found, perform compressor functional evaluation. If moisture is in the lines and valve block, then evacuate or replace lines. Only replace the compressor when a defect is verified (internal leak, failed solenoid, weak output, seized motor, failed functional test, or electrical failure). Service Component Selection Guide Verified Root Cause Recommended Repair Compressor Internal Failure Replace Compressor Valve Block Failure Replace Valve Block Air Line Leak Replace Air Line Air Spring Leak Replace Air Spring Temperature Sensor Failure Replace Temperature Sensor Technician Reminder Replace only the component confirmed failed through diagnostics. In many cases, compressor replacement is not required when the root cause is an air leak, valve block issue, airline concern, or sensor fault.
91008972026-09-10. Service bulletin. Qudra Lift Reman Compressor Excessive Repairs on Quadra Lift Reman Compressors Part Numbers: 68041137AF / R8572790AA / 68087233AA / 52124932AE / 52124934AE / 68064343AC Purpose The Star Parts Catalog has been updated to support component-level repair of the Quadra-Lift air suspension system. Replace only the component confirmed failed through diagnostics. Avoid replacing the complete assembly when an individual service component can correct the concern. Available Service Components Part Number Description R8572790AA Air Suspension Compressor 68087233AA Air Suspension Valve Block 52124932AE Front Air Suspension Hose Assembly 52124934AE Rear Air Suspension Hose Assembly 68064343AC Air Suspension Temperature Sensor 68041137AF Service Components Reference Diagnostic Decision Tree Customer Complaint: Service Air Suspension Message / Sagging / Unable to Adjust Ride Height / Compressor Running Continuously. Step 1: Retrieve and record all DTCs. C15D9 (Low Air Mass): Perform air mass test, complete system fill, leak-down test, and leak source identification before compressor replacement. C15A1 (Unable to Obtain Desired Ride Height): Verify ride height, perform leak-down test, inspect valve block, air lines, and air springs. C1562-98 (Over Temperature): Inspect for excessive compressor run time, leaks, low air mass, and restrictions before condemning the compressor. If a leak is found, repair the leak and verify operation before replacing the compressor. If no leak is found, perform compressor functional evaluation. If moisture is in the lines and valve block, then evacuate or replace lines. Only replace the compressor when a defect is verified (internal leak, failed solenoid, weak output, seized motor, failed functional test, or electrical failure). Service Component Selection Guide Verified Root Cause Recommended Repair Compressor Internal Failure Replace Compressor Valve Block Failure Replace Valve Block Air Line Leak Replace Air Line Air Spring Leak Replace Air Spring Temperature Sensor Failure Replace Temperature Sensor Technician Reminder Replace only the component confirmed failed through diagnostics. In many cases, compressor replacement is not required when the root cause is an air leak, valve block issue, airline concern, or sensor fault.
91006392025-08-13. Service bulletin. Verify Reman part number availability. Order the "R" part number for all orders: Warranty, Mopar, customer pay and service contract. Order "68" part number for New unsold units only.
91002292024-01-08. Service bulletin. LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
9003357A2024-01-02. Service bulletin. ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
91002292023-10-30. Service bulletin. LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
931202023-10-02. Service bulletin. FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC
930232023-10-02. Service bulletin. Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)
91001962023-09-25. Service bulletin. Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used
91001722023-08-21. Service bulletin. HEADLAMP WITHOUT BALLAST,IF BALLAST NEEDED ORDER PART NUMBER : 68086783A$