Service bulletin 9100196
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10242717 |
| Published by NHTSA | 2023-09-25 |
| Manufacturer's number | 9100196 |
| Manufacturer's date | 2023-07-27 |
| NHTSA component | EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL |
NHTSA's summary
Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Equipment and accessories, Labels and manuals
| ALFA ROMEO 4C | 2014, 2015, 2016, 2017, 2018, 2019, 2020 |
|---|---|
| ALFA ROMEO GIULIA | 2017 to 2023 |
| ALFA ROMEO STELVIO | 2017 |
| ALFA ROMEO STELVIO | 2018, 2019, 2020, 2021, 2022, 2023 |
| ALFA ROMEO TONALE | 2023 |
| CHRYSLER 200 | 2010 |
| CHRYSLER 200 | 2011, 2012, 2013, 2014, 2015, 2016, 2017 |
| CHRYSLER 200 | 2018 |
| CHRYSLER 200 CONVERTIBLE | 2011 (the catalog's model; the bulletin names a series or trim of it) |
| CHRYSLER 300 | 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023 |
| CHRYSLER 300 AWD | 2010 (the catalog's model; the bulletin names a series or trim of it) |
| CHRYSLER 300 AWD | 2020, 2021 (the catalog's model; the bulletin names a series or trim of it) |
| CHRYSLER 300C | 2010, 2011 |
| CHRYSLER 300C | 2012, 2013, 2014, 2015, 2016, 2017 (the catalog's model; the bulletin names a series or trim of it) |
| CHRYSLER 300S | 2010 (the catalog's model; the bulletin names a series or trim of it) |
| CHRYSLER GRAND VOYAGER | 2010 to 2013 |
| CHRYSLER GRAND VOYAGER | 2015 to 2016 |
| CHRYSLER PACIFICA | 2016 |
| CHRYSLER PACIFICA | 2017, 2018, 2019, 2020, 2021, 2022, 2023 |
| CHRYSLER PACIFICA PLUG-IN HYBRID | 2017, 2018, 2019, 2020, 2021, 2022 (the catalog's model; the bulletin names a series or trim of it) |
| CHRYSLER PT CRUISER | 2010 |
| CHRYSLER SEBRING | 2010 |
| CHRYSLER SEBRING | 2011 to 2013 |
| CHRYSLER SEBRING CONV | 2010 (the catalog's model; the bulletin names a series or trim of it) |
| CHRYSLER SRT8 | 2010 |
| CHRYSLER TOWN AND COUNTRY | 2010, 2011, 2012, 2013, 2014, 2015, 2016 |
| CHRYSLER TOWN AND COUNTRY | 2017 to 2018 |
| CHRYSLER VOYAGER | 2010 to 2013 |
| CHRYSLER VOYAGER | 2020, 2021, 2022, 2023 |
| DODGE AVENGER | 2010, 2011, 2012, 2013, 2014 |
| DODGE AVENGER | 2015 to 2016 |
| DODGE CALIBER | 2010, 2011, 2012 |
| DODGE CARAVAN | 2010 to 2020 |
| DODGE CARGO VAN | 2012 |
| DODGE CHALLENGER | 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023 |
| DODGE CHARGER | 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023 |
| DODGE CHARGER AWD | 2010 (the catalog's model; the bulletin names a series or trim of it) |
| DODGE CHARGER POLICE | 2011, 2012, 2013, 2014 (the catalog's model; the bulletin names a series or trim of it) |
| DODGE DAKOTA | 2010, 2011 |
| DODGE DART | 2013, 2014, 2015, 2016 |
| DODGE DURANGO | 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023 |
| DODGE DURANGO1 | 2023 (the catalog's model; the bulletin names a series or trim of it) |
| DODGE GRAND CARAVAN | 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020 |
| DODGE HORNET | 2023 |
| DODGE JOURNEY | 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022 |
| DODGE JOURNEY AWD | 2010 (the catalog's model; the bulletin names a series or trim of it) |
| DODGE MAGNUM | 2010 |
| DODGE NITRO | 2010, 2011, 2012 |
| DODGE RAM 1500 | 2010, 2011, 2012 (the catalog's model; the bulletin names a series or trim of it) |
| DODGE RAM 2500 | 2010, 2011, 2012 (the catalog's model; the bulletin names a series or trim of it) |
| DODGE RAM 3500 | 2010, 2011, 2012 (the catalog's model; the bulletin names a series or trim of it) |
| DODGE RAM 4500 | 2011, 2012 (the catalog's model; the bulletin names a series or trim of it) |
| DODGE RAM 5500 | 2011, 2012 (the catalog's model; the bulletin names a series or trim of it) |
| DODGE VIPER | 2013, 2014, 2015 |
| DODGE VIPER COUPE | 2010 (the catalog's model; the bulletin names a series or trim of it) |
| DODGE VIPER COUPE | 2016, 2017 (the catalog's model; the bulletin names a series or trim of it) |
| DODGE VIPER ROADSTER | 2010 (the catalog's model; the bulletin names a series or trim of it) |
| DODGE redundant RAM 1500 | 2010 |
| DODGE redundant RAM 3500 | 2010 |
| FIAT 124 SPIDER | 2017, 2018, 2019, 2020 |
| FIAT 500 | 2011 |
| FIAT 500 | 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019 |
| FIAT 500 | 2020 |
| FIAT 500E | 2013, 2014, 2015, 2016, 2017 (the catalog's model; the bulletin names a series or trim of it) |
| FIAT 500L | 2014, 2015, 2016 |
| FIAT 500X | 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023 |
| FIAT SPIDER | 2017 to 2019 |
| JEEP CHEROKEE | 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023 |
| JEEP COMMANDER | 2010 |
| JEEP COMMANDER | 2022 to 2023 |
| JEEP COMPASS | 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023 |
| JEEP COMPASS FWD | 2010 (the catalog's model; the bulletin names a series or trim of it) |
| JEEP GLADIATOR | 2019 |
| JEEP GLADIATOR | 2020, 2021, 2022, 2023 |
| JEEP GRAND CHEROKEE | 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023 |
| JEEP GRAND WAGONEER | 2021 |
| JEEP GRAND WAGONEER | 2022, 2023 |
| JEEP LIBERTY | 2010, 2011, 2012 |
| JEEP PATRIOT | 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018 |
| JEEP PATRIOT 4X4 | 2010 (the catalog's model; the bulletin names a series or trim of it) |
| JEEP PATRIOT FWD | 2010 (the catalog's model; the bulletin names a series or trim of it) |
| JEEP RENEGADE | 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023 |
| JEEP WAGONEER | 2022, 2023 |
| JEEP WRANGLER | 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023 |
| JEEP WRANGLER 4XE | 2021 (the catalog's model; the bulletin names a series or trim of it) |
| RAM 1500 | 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023 |
| RAM 2500 | 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023 |
| RAM 3500 | 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023 |
| RAM 4500 | 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023 |
| RAM 5500 | 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023 |
| RAM C/V TRADESMAN | 2013 to 2016 |
| RAM PROMASTER | 2014 to 2023 |
| RAM PROMASTER 1500 | 2021 |
| RAM PROMASTER 1500 | 2023 |
| RAM PROMASTER 2500 | 2020 |
| RAM PROMASTER 2500 | 2023 |
| RAM PROMASTER 3500 | 2023 |
| RAM PROMASTER CITY | 2015, 2016, 2017, 2018, 2019, 2020, 2021 |
| RAM redundant 4500 | 2010 |
| RAM redundant 5500 | 2010 |
| SPRINTER 3500 | 2010 |
| SRT VIPER | 2013 to 2016 |
| redundant -DODGE RAM 1500 | 2012 |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 2026433 | 2026-09-10. Accessories |
|---|---|
| 26V296000 | 2026-05-11. EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:CRITICAL FASTENERS |
| 25V877000 | 2025-12-17. EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR: |
| 25V876000 | 2025-12-17. EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR: |
| 25V388000 | 2025-06-12. EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS; BACK OVER PREVENTION: SENSING SYSTEM: CAMERA |
| 25V083000 | 2025-02-13. EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT; BACK OVER PREVENTION:DISPLAY FUNCTION |
| 2024548 | 2024-08-15. Label |
| 23V336000 | 2023-05-11. EQUIPMENT:OTHER:LABELS |
| 2022006 | 2022-01-13. Label |
| 19V886000 | 2019-12-12. BACK OVER PREVENTION: SENSING SYSTEM: CAMERA; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. |
A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.
| 0800624A | 2024-03-18. Service bulletin. Navigation (NAV) Reboot When MOTA Fails The customer may describe one of more of the following: ? Radio navigation continues to reboot after a Map Update (MOTA). ? Navigation regularly cuts out and back on again. ? Radio switches to navigation without customer's input. This bulletin involves updating the Navigation maps via USB. |
|---|---|
| 0802024 | 2024-03-18. Service bulletin. Floor Console USB Inoperative Customers may comment on the following: ? Customer states the Apple Carplay/Android Auto? does not work or is intermittently working when their device is plugged into the center console bin USB port. This replacing the center console USB cable. |
| 0801824 | 2024-03-18. Service bulletin. Security Alarm Falsely Activates Customers may experience one or more of the following: ? Alarm going off randomly at night. ? Alarm going off at parking. ? Tilt function not working properly. This bulletin involves performing a Restore Vehicle Configuration and updating the ITM with the latest available software. |
| 0801224 | 2024-03-18. Service bulletin. Flash: Battery Pack Control Module (BPCM) Diagnostic and System Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ? P0AA4-00 - Hybrid Battery Negative Contactor Circuit Stuck Closed. ? P0AA1-00 - Hybrid/EV Battery Positive Contactor ?A? Stuck Closed. Customers may also experience the following: ? The vehicle will not start. This bulletin involves updating the BPCM with the latest available software. |
| S238A000028 | 2024-03-18. Service bulletin. Radio Black Screen, Freezing, Reset, Cutting Out Or Inoperative Intermittently |
| S248A000001 | 2024-03-18. Service bulletin. SOS and Assistance Call Not Working After Radio Exchange Unit Installed |
| 9100287 | 2024-03-18. Service bulletin. Thermostat Assy For 2022-2024MY 3.6L Pentastar Upgrade with P0128 failure code. PRIOR TO PERFORMING ANY THERMOSTAT REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2309000014 |
| 9100203 | 2024-03-18. Service bulletin. Center Stack Display For complaints of either of the following 2 issues with the center stack display, prior to replacing this part, please contact FCA REDACTED CONTENT. If no response in 15 minutes, proceed with repair. 1. Center stack display heated seat icon LED shows Low when it is Off 2. Center stack display turns red and does not respond 3. Center stack display has lines on screen |
| 0819423 | 2024-01-16. Service bulletin. Radio Over The Air S26.17 and T25.48 Updating to T25.50 Software Version Customers may experience one or more of the following: Amplifier module sets Diagnostic Trouble Code (U0485 - Implausible Data Received Set. Radio reset (Rearview camera functions normally). Voice Recognition inoperable. Wireless CarPlay® inoperable.Audio sources inoperable. Display switches to Nav on VR prompt. Vehicle Positioning (Lat/Long) inoperable. Surround View Camera inoperable (Rearview camera functions normally). Unable to exit FamCam. Audio Repetition inoperable. Electric vehicle pages inoperable. Translated text is incorrect. Profile avatar changes in Valet Mode. Display does not return to idle mode after call. Dynamic rear view camera guidelines inoperable (Rearview camera functions normally). FOTA popup won?t dismiss. Ambient Lights Setting inoperable. Call Status on after all ended Favorites available in valet mode. SXM® Favorites inoperable. Tutorial App inoperable. Audio Repetition stops during incoming calls. Unable to connect second device. Unable to exit Seat Comfort popup. Call does not end on the Instrument Panel Cluster. Seat Comfort graphic incorrect. Headphone button for front passenger display inoperable. Schedule update inoperable. USB media source inoperable on front passenger display. SXM® inoperable. Wireless Android Auto inoperable. Media sources duplicated. Audio unmuted at door close. Radio freeze (Rearview camera functions normally). Radio input lagging. Navigation active with no active route. Scheduled cabin cooling inoperable. Incorrect phone repetition displayed. Navigation routing inoperable. Unable to exit electric vehicle Pages. Comfort softkeys incorrect. Comfort graphic overlap. Unable to change audio sources. Audio sources unavailable after profile switch. No incoming call popup on Uconnect phone. FamCam image in black and white. SOS call status banner remains after call ended. Press and hold inoperable on comfort temperature slider. |
| 0824523 | 2024-01-16. Service bulletin. Radio Over The Air Update to Q339.3 to QR39.62 Software Version Customers may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from Q339.3 to QR39.62. NOTE: The National launch for this FOTA update campaign is expected to begin December 04, 2023. |