NHTSA recall 19V886000
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | NHTSA (United States) |
|---|---|
| Campaign number | 19V886000 |
| Manufacturer's number | VE2 |
| Manufacturer | Chrysler (FCA US LLC) |
| Reported | 2019-12-12 |
| Owners notified | 2020-01-09 |
| Component | BACK OVER PREVENTION: SENSING SYSTEM: CAMERA; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. |
| Units potentially affected | 20441 |
| Report | Quarterly report 6, for 2021 quarter 2 |
|---|---|
| Filed with NHTSA | 2021-07-19 |
| Vehicles in the campaign | 20441 |
| Reported remedied | 16329 (79%) |
| Reported unreachable | 101 |
| Reported removed | 143 |
These are the manufacturer's totals for the whole campaign at the end of 2021 quarter 2, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.
What is wrong
Chrysler (FCA US LLC) is recalling certain 2018-2019 Pacifica vehicles equipped with an 8.4 inch radio display, 360 degree surround view camera system, and seat back video screens. A software error can cause the rearview camera image to remain displayed on the radio after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
What can happen
The lingering rearview image can distract the driver, increasing the risk of a crash.
The remedy
Chrysler will notify owners, and dealers will update the radio software, free of charge. The recall began January 9, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VE2.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
| 2018 CHRYSLER PACIFICA | Built 2018-05-01 to 2019-05-23. |
|---|---|
| 2019 CHRYSLER PACIFICA | Built 2018-05-01 to 2019-05-23. |
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.
Bulletins for the same vehicles and component
| S2208000045 REV.B | 2024-12-11. Service bulletin. Backup Camera Poor Image Quality Inspection |
|---|---|
| 9004452 | 2024-01-08. Service bulletin. CAMERA, Rear View Prior to replacement, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair. |
| 1802123 | 2024-01-02. Service bulletin. Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: Major monitor (misfire) and other diagnostics are disabled on a pending DTCs P0335 and P0339. ? **P0335 - Crankshaft Position Sensor Circuit (NA Only). ? P0339 - Crankshaft Position Sensor Intermittent (NA Only).** ? P06E4 - Control Module Wake-Up Circuit Performance. Software enhancement: Technicians and/or customers may report the vehicle will not pass a state smog check due to permanent fault codes which will not clear. As a result, the vehicles are not eligible to be registered in certain states. ? Corrections to allow the vehicle to clear the permanent fault codes. This bulletin involves reprogramming the PCM with the latest available software. NOTE: Four modules are required to be flashed for this update to be effective, the following modules are all to be updated along with this PCM update: ? Electronic Brake Booster Module (EBBM). ? AntiLock Brake System Module (ABS). ? Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) or also known as a Power Inverter Module (PIM). |
| S1408000384 | 2024-01-02. Service bulletin. Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On |
| 9003357 | 2024-01-02. Service bulletin. ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA. |
| 9004452 | 2023-10-30. Service bulletin. CAMERA, Rear View Prior to replacement, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair. |
| S1808000152 | 2023-10-02. Service bulletin. CEL (Check Engine Lamp) Illuminated, P057B Brake Pedal Position Sensor Performance |
| 9100133 | 2023-07-31. Service bulletin. ROCKER ARM ASSY - ROLLER ROCKER Case 1.- Before replacing the intake or exhaust rocker arms due to an abnormal ticking noise, please check that the INTAKE Hydraulic Lash Adjusters are not "collapsed". If a collapsed INTAKE HLA is found, replace all INTAKE HLAs on the suspect cylinder head (no need to replace rocker arms). The noise can occur at low or high RPMs, and at low or high temperatures. There are no Diagnostic Trouble Codes (DTC)s present. Case 2.- If the INTAKE camshaft or INTAKE rocker arm has excessive wear on the high lift profile (Rocker arm: slider, Camshaft: central lobe), replace the intake camshaft (1) in that cylinder head and all intake rocker arms (6). |
| 08-038-23 | 2023-02-13. Service bulletin. Radio Over The Air JR34.3 Updating to JR34.32.Software Version Customers may experience one or more of the following: Not be able to use Mobile Wi-Fi upon start up. Hotspot gives a no Internet connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from JR34.3 to JR34.32. NOTE: National launch for this FOTA update is expected to begin February 20, 2023. |
| 08-009-23 | 2023-02-13. Service bulletin. UAR and UCR Radio Enhancements Customers may experience one or more of the following: **Wi-Fi hotspot connection failure. Speaker popping, crackle noise during Voice Recognition (VR) response. Mobile Station Integrated Services Digital Network (MSISDN) missing from radio, no connected services working.** Lost radio presets. High pitch chime noise. Contact list not loading. Remote app inoperative. High pitch squeal, pop or humming sound coming from all of the speakers. Backup camera gridlines missing. Radios resets when a wireless connectivity paired phone receives two text messages one after another simultaneously after approximately seven seconds. (Sales Code ABD). Speaker crackling noise. Unable to adjust volume. Radio may reset /reboot, turn itself off and then back on. Active call not transferred to vehicle wireless connectivity. Voice Recognition (VR) not understanding commands. Wireless connectivity phonebook not available. Anti-theft code request message. Lines appear across screen. Radio will not switch modes between AM, FM, SAT or Media. Poor wireless connectivity sound quality. Phone pairing issues. In addition, the following enhancement is included in this update: Wireless connectivity pair or connection improvements. This bulletin involves inspecting and if required, updating the radio software level to **40.1. Depending on the radio?s current software level the radio may need a one or two USB update.** |
A bulletin is the manufacturer's note to its dealers. It is not part of this recall.