NHTSA recall 25V388000
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | NHTSA (United States) |
|---|---|
| Campaign number | 25V388000 |
| Manufacturer's number | 34C |
| Manufacturer | Chrysler (FCA US, LLC) |
| Reported | 2025-06-12 |
| Owners notified | 2025-07-03 |
| Component | EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS; BACK OVER PREVENTION: SENSING SYSTEM: CAMERA |
| Units potentially affected | 140 |
| Part numbers | 68227397AH |
| Report | Quarterly report 4, for 2026 quarter 2 |
|---|---|
| Filed with NHTSA | 2026-07-16 |
| Vehicles in the campaign | 140 |
| Reported remedied | 96 (68%) |
| Reported unreachable | 4 |
| Reported removed | 0 |
These are the manufacturer's totals for the whole campaign at the end of 2026 quarter 2, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.
What is wrong
Chrysler (FCA US, LLC) is recalling certain 2023 Chrysler Pacifica and Voyager vehicles. Due to a manufacturing error, the rearview camera image may not display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
What can happen
A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
The remedy
Dealers will inspect and replace the rearview camera, as necessary free of charge. Owner notification letters were mailed July 3, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 34C.
| 2023 CHRYSLER PACIFICA | Built 2023-05-01 to 2023-05-24. |
|---|---|
| 2023 CHRYSLER VOYAGER | Built 2023-05-04 to 2023-05-11. |
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.
Bulletins for the same vehicles and component
| S2208000045 REV.B | 2024-12-11. Service bulletin. Backup Camera Poor Image Quality Inspection |
|---|---|
| 9004452 | 2024-01-08. Service bulletin. CAMERA, Rear View Prior to replacement, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair. |
| S2108000015 | 2024-01-02. Service bulletin. Uconnect Box Require Service Message |
| S1408000384 | 2024-01-02. Service bulletin. Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On |
| 9003357 | 2024-01-02. Service bulletin. ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA. |
| 9100133 | 2024-01-02. Service bulletin. ROCKER ARM ASSY - ROLLER ROCKER Before replacing the intake or exhaust rocker arms due to an abnormal ticking noise, please check that the INTAKE Hydraulic Lash Adjusters are not "collapsed". If a collapsed INTAKE HLA is found, replace all INTAKE HLAs on the suspect cylinder head. The noise can occur at low or high RPMs, and at low or high temperatures. There are no Diagnostic Trouble Codes (DTC)s present. |
| 9100132 | 2024-01-02. Service bulletin. ENGINE ASSY - 3.6L AUTO TRANS Before replacing the engine due to an abnormal ticking noise, please check that the INTAKE Hydraulic Lash Adjusters are not "collapsed". If a collapsed INTAKE HLA is found, replace all INTAKE HLAs on the suspect cylinder head. The noise can occur at low or high RPMs, and at low or high temperatures. There are no Diagnostic Trouble Codes (DTC)s present. CAUSE: INTAKE Hydraulic Lash Adjuster may have a manufacturing issue that can cause the plunger to stick, generating valvetrain noise. |
| 9100131 | 2024-01-02. Service bulletin. Video router module Please review the latest version of SOL S2208000030 regarding DVD/blue ray issues. After updating software perform resets on both display or concern may still appear. |
| S238A000049 | 2023-12-18. Service bulletin. SXM Lockup (rearview camera function is not affected), Cannot Change Channel or Adjust Volume |
| S238A000047 | 2023-12-18. Service bulletin. Humming Noise Through Speakers While Vehicle Is Off |
A bulletin is the manufacturer's note to its dealers. It is not part of this recall.