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Service bulletins for the 2013 Jaguar XJ

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

668 on file from NHTSA, as of 2026-10-19.

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Bulletins, newest first
SSM725812017-02-27. Service bulletin. EQUIPMENT. ISSUE: CENTRE CONSOLE CUP HOLDER COVER SPLIT (SEE ATTACHMENT)
JTB00380NAS32017-02-27. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER. SITUATION: INADEQUATE AIR CONDITIONING (A/C) PERFORMANCE MAY BE EXPERIENCED WITH THE COMPRESSOR CLUTCH (WHERE APPLICABLE) WORKING PROPERLY.
SSM-724602016-09-19. Service bulletin. STRUCTURE:BODY:BUMPERS. ISSUE: ON SOME XJ X351 MODELS, THE FRONT LOWER BUMPER SPLITTER TRIM IS WORKING LOOSE AND / OR COMING ADRIFT
JTB-00392-NAS-32016-09-19. Service bulletin. ENGINE. SITUATION: THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED. UPON DIAGNOSIS, THE TECHNICIAN MAY FIND DIAGNOSTIC TROUBLE CODES (DTC) RELEVANT TO THE MID-CATALYST AND POST-CATALYST HEATED OXYGEN SENSORS (HO2S) -- P0036, P0037, P0038, P0042, P0043, P0044, P0054, P0055, P0056, P0057, P0058, P0060, P0061, P0062, P0063, P0064, P0136, P013A, P013C, P013E, P0141 , P0141, P0142, P0143, P0144, P0147, P014A, P0156, P0157, P0158, P0161, P0162, P0163, P0164, AND/OR P0167 -- STORED IN THE POWERTRAIN CONTROL MODULE (PCM).
JTB-00368-NAS-32016-09-19. Service bulletin. STRUCTURE:BODY:ROOF AND PILLARS. SITUATION: THE PANORAMIC ROOF MAY EXHIBIT A 'CREAK' NOISE WHILE DRIVING WITH THE ROOF OPENING PANEL IN THE CLOSED POSITION. CREAKING NOISES FROM THE REAR EDGE OF THE ROOF OPENING PANEL AREA, ONLY WHEN THE OPENING PANEL IN THE CLOSED POSITION, DURING VEHICLE TORSIONAL INPUTS. THIS BULLETIN IS A POTENTIAL ADDITION TO THE SERVICE INSTRUCTION ORIGINALLY INCLUDED IN SERVICE ACTION K117 (NOW EXPIRED) AS THIS PARTICULAR CONCERN WILL NORMALLY OCCUR WHILE DRIVING WITH THE ROOF OPENING PANEL CLOSED OVER UNDULATIONS IN THE ROAD SUCH AS, BUT NOT EXCLUSIVELY: DRAIN COVERS, TRAFFIC CALMING MEASURES, AND UNEVEN ROAD SURFACES.
SSM-712182016-09-17. Service bulletin. SERVICE BRAKES. "ISSUE: CUSTOMER REPOR TS A PARKBRAKE WARNING LAMP I L LUMINATED AND / OR PARKBRAKE FAUL T MESSAGE DISPLAYED IN THE IPK (INSTRUMENT PACK), FOLLOWING INVESTIGATION WI TH SDD THE FOL LOWING DTC P1571-64 (BRAKE SWI TCH - SIGNAL PLAUSIBILITY) IS STORED. CAUSE: A COMMUNICAT IONS ISSUE BETWEEN THE POWER T RAIN CONT ROL MODULE AND THE PARKBRAKE MODULE."
SSM-706982016-09-17. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM:12V/24V/48V BATTERY. "ISSUE: A CUSTOMER MAY REPORT THAT THEIR PHONE, DISCONNECTS DURING OR AFTER PHONE CALLS, SHOWS AS PAIRED BUT NOT AVAILABLE, IS NOT SHOWING AS PAIRED BUT IS AVAILABLE, IS DIFFICULT TO PAIR, AUDIO FRAGMENTS WHEN STREAMING MUSIC AND/OR OTHER UNEXPECTED BEHAVIOR. CAUSE: THIS CAN BE A RESULT OF REDUCED PHONE POWER DUE TO THE FOLLOWING:- • BATTERY LIFE SOFTWARE UPDATE ON THE CUSTOMERS DEVICE, • OTHER APPLICATIONS RUNNING IN THE BACKGROUND ON THE CUSTOMERS DEVICE (SUCH AS GAMES, SOCIAL MEDIA APPS, SEARCHING FOR NUMEROUS PAIRED DEVICES). • A BREAK IN THE LINE OF SIGHT FROM THE IAM TO THE CUSTOMER DEVICE (E.G. DEVICE IN POCKET CAUSING ATTENUATION BY THE HUMAN BODY). • ANOMALIES INTRODUCED WITH SOFTWARE UPDATES OF DEVICE THAT MAY REDUCE THE EFFECTIVENESS OF AUTHENTICATION BETWEEN THE CUSTOMER DEVICE AND THE VEHICLE. NOTE: THESE ISSUES ARE WELL DOCUMENTED ON OFFICIAL PHONE MANUFACTURERS “SUPPORT” WEB SITES."
SSM-704782016-09-17. Service bulletin. ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM. "ISSUE: CUSTOMER COMPLAINT MAY IDENTIFY A TURBOCHARGER FAULT ON 2.0 GTDI ENGINES FROM 12MY ONWARDS, WHICH INCLUDES RE-MANUFACTURED UNITS. CAUSE: JLR ARE CURRENTLY INVESTIGATING THE POSSIBLE ROOT CAUSES WITH THE SUPPLIER, BORG WARNER TURBO SYSTEMS."
SSM-690782016-09-17. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM. "ISSUE: APPLE IOS, AND ANDROID PHONE ISSUES AFTER SOFTWARE UPDATES. THE CUSTOMER MAY REPORT A RANGE OF PROBLEMS WITH THEIR PHONE CONNECTION, AUDIO QUALITY OR PHONEBOOK WHICH HAVE STARTED TO HAPPEN AFTER THE PHONE WAS MANUALLY OR AUTOMATICALLY SOFTWARE UPDATED. THE CUSTOMER MAY NOT BE AWARE OF AN AUTOMATIC UPDATE SO THIS SSM IS RECOMMENDED ON ANY BLUETOOTH PHONE ISSUES EXPERIENCED. CAUSE: PHONE SOFTWARE IS BEYOND THE CONTROL OF JAGUAR LAND ROVER AND ITS COMPATIBILITY WITH OUR SYSTEMS CAN ONLY BE TESTED AND APPROVED / DISAPPROVED ONCE RELEASED BY THE PHONE COMPANY. PHONES CAN SWITCH FROM WORKING WELL TO EXTREMELY POOR PERFORMANCE OR VICE VERSA AFTER AN UPDATE."
SB-6-216-NAS2016-09-17. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH. "DESCRIPTION THE TRANSMISSION CONTROL SWITCH (TCS) MAY FAIL TO RISE WHEN THE ENGINE START/STOP BUTTON IS PRESSED (IGNITION SWITCHED ‘ON’) ON A LIMITED NUMBER OF 2013-2014 MODEL YEAR JAGUAR XF, XJ, AND XK VEHICLES WITHIN THE LISTED VIN RANGE. REPEATED CYCLING OF THE ENGINE START/STOP BUTTON MAY TEMPORARILY OVERCOME THIS ISSUE."
SSM-684982016-09-17. Service bulletin. SEATS:MID/REAR ASSEMBLY. "ISSUE: CUSTOMER MAY COMPLAIN OF A CREAK OR RATTLE FROM THE REAR SEAT BACK REST. CAUSE: DURING REMOVAL / REFIT OF THE REAR SEAT BACK REST THE BLACK PLASTIC LATCH COVERS ON THE REAR BULKHEAD BODY PANEL CAN BE BROKEN."
SSM-683982016-09-17. Service bulletin. VISIBILITY:POWER WINDOW DEVICES AND CONTROLS. "ISSUE: X250 & X351 WINDOW MECHANICAL CREAK OR GRINDING NOISE. CAUSE: INCORRECT DRUM WHEEL RADIUS"
SSM-682572016-09-16. Service bulletin. VISIBILITY:POWER WINDOW DEVICES AND CONTROLS. "ISSUE: XF & XJ WINDOW OPERATION SQUEAK / SQUEAL (HIGH PITCH NOISE) CAUSE: UNDER INVESTIGATION"
SSM-682372016-09-16. Service bulletin. STRUCTURE:BODY:ROOF AND PILLARS. "ISSUE: CREAK NOISE HEARD FROM REAR EDGE OF ROOF MOVING /OPENING PANEL IN A CLOSED POSITION WHEN DRIVING OVER UNEVEN SURFACES. BETWEEN THE VIN RANGE OF V24464 TO V59436 CAUSE: MOVING PANEL REAR EDGE INTERIOR TOOTH FEATURE COMING IN TO CONTACT WITH THE ROOF FRAME WHEN CLOSED. EACH TOOTH ON THE REAR EDGE OF THE MOVING PANEL IS APPROXIMATELY 15MM IN LENGTH"
SSM-679172016-09-16. Service bulletin. SEATS. "ISSUE INCORRECTLY CONFIGURED SEAT MODULES CAN CAUSE INCORRECT FUNCTIONING OF THE SEAT, OR BATTERY DRAIN ISSUES. THE VEHICLE SEAT MEMORY MODULE LOGS U1A4C 00, “BUILD END OF LINE MODE ACTIVE” CAUSE THE SEAT MODULE HAS BEEN INCORRECTLY CONFIGURED TO THE VEHICLE."
TB-K-188-NAS-12016-09-02. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL. "SITUATION: TWO ISSUES HAVE BEEN DISCOVERED WITH THE EVENT DATA RECORDERS (EDR) INSTALLED IN 2013-2014 MODEL YEAR XJ VEHICLES WITHIN THE LISTED VIN RANGE. THE EDR IS NOW REQUIRED TO RECORD SOME VEHICLE DATA WHICH CERTAIN USA OFFICIAL AGENCIES (POLICE, ETC.) MAY USE FOR CRASH INVESTIGATION PURPOSES. TWO ELEMENTS OF THE DATA THAT SHOULD BE RECORDED ARE NOT CURRENTLY STORED IN THE CORRECT FORMAT. CONSEQUENTLY, IN THIS CONDITION VEHICLES DO NOT MEET ALL THE REQUIREMENTS OF 49 CFR PART 563 - EVENT DATA RECORDERS."
JTB-00312-NAS-12016-09-02. Service bulletin. ELECTRICAL SYSTEM. "SITUATION: THE TOUCH SCREEN MAY BE BLANK AFTER STARTING THE ENGINE. CAUSE: THIS MAY BE CAUSED BY A VOLTAGE HANDLING ISSUE AT START UP."
JTB-00311-NAS-12016-09-02. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER. "SITUATION: AN ODOR MAY BE PRESENT WHEN THE CLIMATE CONTROL SYSTEM IS SWITCHED 'ON'. CAUSE: THIS MAY BE CAUSED BY MOLD SPORE ACCUMULATION / BUILD-UP IN THE EVAPORATOR CORE."
JTB-00310-NAS-12016-09-02. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY. "SITUATION: A BATTERY WARNING MESSAGE OR ECO STOP INHIBITED MESSAGE IS DISPLAYED IN THE INSTRUMENT CLUSTER (IC) WHILE DRIVING. CAUSE: THIS MAY BE CAUSED BY THE GATEWAY MODULE (GWM) FALSELY FLAGGING DIAGNOSTIC TROUBLE CODE (DTC) 'B1402-96 – (DBFB) DUAL BATTERY FUSE BOX – CONTACTOR 1'."
JTB-00304-NAS-12016-09-02. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; EQUIPMENT ADAPTIVE/MOBILITY. "SITUATION: A LOWER-LEVEL SERVICE REPAIR PART IS NOW AVAILABLE IN THE EVENT OF A FRONT SUN VISOR VANITY MIRROR ISSUE. CAUSE: A LOWER-LEVEL SERVICE REPAIR PART TO BE USED IN THE EVENT A FRONT SUN VISOR VANITY MIRROR REQUIRES REPLACEMENT."
JTB-00297-NAS-12016-09-02. Service bulletin. TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS; EQUIPMENT. "SITUATION: A TIRE PRESSURE MONITORING SYSTEM (TPMS) FAULT MAY BE DISPLAYED IN THE INSTRUMENT CLUSTER (IC) AND DIAGNOSTIC TROUBLE CODES (DTC) MAY BE STORED. CAUSE: THIS MAY BE CAUSED BY VARIOUS ISSUES."
SB-6-209-NAS2016-09-02. Service bulletin. EQUIPMENT. "DESCRIPTION TWO ISSUES HAVE BEEN DISCOVERED WITH THE EVENT DATA RECORDERS (EDR) INSTALLED IN 2013-2014 MODEL YEAR XJ VEHICLES WITHIN THE LISTED VIN RANGE. THE EDR IS NOW REQUIRED TO RECORD SOME VEHICLE DATA WHICH CERTAIN USA AGENCIES (POLICE, ETC.) MAY USE FOR CRASH INVESTIGATION PURPOSES. TWO ELEMENTS OF THE DATA THAT SHOULD BE RECORDED ARE NOT STORED IN THE CORRECT FORMAT. CONSEQUENTLY, IN THIS CONDITION VEHICLES DO NOT MEET ALL THE REQUIREMENTS OF 49 CFR PART 563 - EVENT DATA RECORDERS. THIS SERVICE ACTION SUPERSEDES UPDATE PRIOR TO SALE NOTICE UPS4913 WITH IMMEDIATE EFFECT. VEHICLES ALREADY UPDATED UNDER UPS4913 (PROGRAM CODE K188) ARE NOT AFFECTED."
UPS-4913-2B-NAS12016-09-02. Service bulletin. EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY. "SITUATION: TWO ISSUES HAVE BEEN DISCOVERED WITH THE EVENT DATA RECORDERS (EDR) INSTALLED IN 2013-2014 MODEL YEAR XJ VEHICLES WITHIN THE LISTED VIN RANGE. THE EDR IS NOW REQUIRED TO RECORD SOME VEHICLE DATA WHICH CERTAIN USA OFFICIAL AGENCIES (POLICE, ETC.) MAY USE FOR CRASH INVESTIGATION PURPOSES. TWO ELEMENTS OF THE DATA THAT SHOULD BE RECORDED ARE NOT CURRENTLY STORED IN THE CORRECT FORMAT. CONSEQUENTLY, IN THIS CONDITION VEHICLES DO NOT MEET ALL THE REQUIREMENTS OF 49 CFR PART 563 - EVENT DATA RECORDERS. ACTION: RETAILERS ARE REQUIRED TO HOLD ALL AFFECTED VEHICLES WITHIN THE LISTED VIN RANGE THAT ARE IN THEIR CONTROL AND REFRAIN FROM RELEASING THE VEHICLES FOR NEW OR USED VEHICLE SALE PENDING COMPLETION OF THE REWORK ACTION DETAILED IN THIS TECHNICAL BULLETIN."
SSM-676972016-09-02. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER; EQUIPMENT. "ISSUE: JAGUAR ENGINEERING HAVE BEEN MONITORING REPORTS FOR LACK OF COOLING FROM THE AIR CONDITIONING SYSTEM ON SOME HIGHER TIME IN SERVICE VEHICLES, WHERE INSUFFICIENT PERFORMANCE OF THE AIR CONDITIONING COMPRESSOR HAS BEEN FOUND TO BE THE ROOT CAUSE OF THE ISSUE. COMPRESSOR PART NO. C2D2790 & C2Z4345 ACTION: THE COMPRESSOR SUPPLIER IN CONJUNCTION WITH JAGUAR ENGINEERING HAVE MADE IMPROVEMENTS TO THE COMPRESSORS TO IMPROVE THEIR SERVICE LIFE AND RELIABILITY, AND TWO IMPROVED COMPRESSORS HAVE BEEN SUPPLIED TO PARTS OPERATIONS C2D2790 SUPERSEDES TO C2D38105 C2Z4345 SUPERSEDES TO C2D38106. PLEASE ENSURE THAT THE LATER PART NUMBER IS FITTED TO ANY VEHICLE THAT IS SUFFERING FROM LACK OF COMPRESSOR PERFORMANCE."
SSM-674772016-09-02. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; ELECTRICAL SYSTEM. "ISSUE: A CUSTOMER MAY REPORT A CONCERN THAT THE MESSAGE ‘SMART KEY BATTERY LOW’ IS DISPLAYED ON THE INSTRUMENT PACK WHEN THE KEY HANDSET REMOTE IS OPERATED. CAUSE: CURRENTLY UNDER ANALYSIS. ACTION: REPLACE THE KEY HANDSET AND SUBMIT AN EPQR, WHERE THE CUSTOMER HAS REPORTED THE CONCERN WITHIN THE FIRST 12MONTHS OF SERVICE ON THE FOLLOWING MY ONWARDS VEHICLES ONLY: 13 MY XF / 12-13MY XJ"

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.