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Service bulletin JTB-00311-NAS-1

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10079244
Published by NHTSA2016-09-02
Manufacturer's numberJTB-00311-NAS-1
Manufacturer's date2013-09-26
NHTSA componentEQUIPMENT:APPLIANCE:AIR CONDITIONER

NHTSA's summary

"SITUATION: AN ODOR MAY BE PRESENT WHEN THE CLIMATE CONTROL SYSTEM IS SWITCHED 'ON'. CAUSE: THIS MAY BE CAUSED BY MOLD SPORE ACCUMULATION / BUILD-UP IN THE EVAPORATOR CORE."

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Equipment and accessories, Heating and air conditioning

Vehicles listed
JAGUAR F-TYPE2014
JAGUAR XF2012, 2013, 2014, 2015, 2016, 2017
JAGUAR XJ2012, 2013, 2014, 2015, 2016, 2017
JAGUAR XK2012, 2013, 2014, 2015
JAGUAR XK2016 to 2017

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
14V3890002014-07-01. EQUIPMENT:OTHER:LABELS; TIRES:TEMPORARY/EMERGENCY SPARE TIRE
14V1230002014-03-14. EQUIPMENT:OTHER:LABELS
11V6040002011-12-28. EQUIPMENT:OTHER:LABELS

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
BIG5MAR24_34b2024-04-05. Service bulletin. A concern has been identified where on certain vehicles equipped with TDV6 3.0L Diesel and Ingenium I4 2.0L Diesel engines, when connected to a diagnostic scan tool during the California SMOG test, the Powertrain Control Module (PCM) incorrectly reports the monitor readiness status as 'not supported'. A software update to the PCM is needed.
SSM758132023-10-06. Service bulletin. Weather and Park & Pay Apps disappear after PIVI update
SFCC_SEP2023_462023-10-06. Service bulletin. The sunglass holder won’t open or does not operate correctly
SSM760102023-07-11. Service bulletin. A customer may report that the front or rear door latch does not operate as expected.
SSM759522023-03-08. Service bulletin. Customers are reporting that connected services such as Online Media (e.g., Spotify), Connected Nav, Weather App & Parking app are inoperative.
SSM720272023-02-06. Service bulletin. Issue with iPhone 5 and 5S, and any iPods that use the lightning connector.
SSM720122023-02-06. Service bulletin. Incorrect diagnosis of Bluetooth connectivity
SSM719982023-02-06. Service bulletin. Apple iOS8, iPhone 6 and 6 Plus issue affecting phone operation
SSM71995Attachme2023-02-06. Service bulletin. Damaged Armrest Liner
SSM71995Attachme2023-02-06. Service bulletin. Damaged Armrest Liner